I use this UPS to return Amazon products often. I've never…read morehad a bad experience. They always welcome with smile. Sometimes they can be busy but never gave me any attitude. Mostly they are cleaned and had descent customer service. I like this UPS.

The next day envelopes are made for customers who are going to ship documents overnight as well as…read morecostumers who are dropping off packages with next day labels. it's not possible that I have been dropping envelopes for over one year and suddenly they (The Venezuelan guy) say that I cannot use overnight envelopes from the store for my overnight drop off just for overnight shipping's. This one goes against UPS policies, and I am going to report u with the UPS corporate office. I am never going back to that store

So, not sure why you have this rude *** woman working the countrr but she needs to go. 11:56 am may…read more20, 2026 no one was at the counter. Highly doubt she was taking a box in the back either. Doesn't matter, her attitude when she came out sucked. If she hates her job so much, fire her and let find a job elsewhere. Pay to much for delieveres to have to deal with her ... poor attitude.

Oh how the mighty have fallen. FedEx used to be the superstar of shipping but now they're just a…read morejoke. They hide behind 800 numbers and Artifical Idiot bots. Can't ever reach a person. Can't get any help when there is an issue. Just the worst.

So I am writing this review as I am standing in line for 30 minutes. Yes, 30. And neither of the…read moretwo employees has yet to acknowledge me. Why can't they say, sir I'll be with you in a minute or do you need a form? I really don't know. The other bad thing about this location is its location. You have to find parking somewhere in the Marriott. Not an easy or free task especially if you will be waiting in line over 30 minutes to drop off a single package. Again, one person in front of me and 2 employees. The other employee is now going down to the "basement". What the? Guess who will never be coming back here. This guy! Oh, 40 minutes and still nothing. FYI. Ok 45 minutes later. I'm sending my package and was apologized to. #yelp100

Located inside JW Marriott. Friendly and efficient…read more I used print online option and order was ready when I picked up.

We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

DO NOT GO HERE! if you are not going for the self service. customer service is 100% horrible will…read morenot print anything you ask if it is "too confusing" just attempted to go get a print done and when I explained the details of the order they immediately dismissed me without even attempting to try it. I had to drive a whole 20 min to the other store and they printed it with no issue!

I was looking for a fedex to ship a box home before I caught my flight, this fedex happened to be…read morethe closest store to me. The turn is a bit easy to miss, I turned into the wrong parking lot the first time around. Once you reach the right one, there's plenty of parking spots. I stopped in before lunch time so it was quite a breeze to check-in and check-out. The guy who helped me was very kind and helpful. If I'm not mistaken, his name is Cody. I can always depend and rely on FedEx!

Anyone having issues file a complaint here:…read more Florida Attorney General Consumer Complaint And Federal Trade Commission HORRIBLE EXPERIENCE AT THIS LOCATION!! FROM THE RECEIPT BELOW I WAS CHARGE A "OTHER MESSAGE SERVICE" OF $50 WHICH IS A MADE UP FEE BY THE EMPLOYEE'S THAT WORK THERE. IF YOU LOOK UP THE TERM OTHER MESSAGE SERVICE FOR THE UPS STORE IS HAS NOTHING TO DO WITH HOLDING YOUR PACKAGE, BELOW IS THE CRITERIA OF A UPS STORE HOLDING YOUR BOX WITHIN A 5 HR WINDOW.. When You Will Likely Be Charged If you simply address a package to the store's street address without being a customer or using an official UPS hold service, the owner may charge a "Package Receiving Fee". Typical Fee: Often $10 per package. Daily Storage: Some stores also add a daily storage rate (e.g., $3-$5 per day) if the item is not picked up quickly, though 5 hours is usually within their initial "receiving" window and most locations don't charge this fee. THIS IS NOT RIGHT ESPECIALLY A $50 FEE FOR 5 HRS I've called other locations and I got a price range of Free of charge or $5-$15 for the week

Disappointing and Frustrating Experience -- Please Read Before Renting a Box Here…read more I rented a physical mailbox at this UPS Store for a three-month period. I was given a key and told I'd have 24-hour access to my box -- one of the main reasons I chose this location. After only a couple of weeks, the store went under reconstruction, and my mailbox was suddenly no longer available. I received a call informing me that my box would now become virtual instead. During that call, I was told that, as an apology for the inconvenience, I would receive one month free. However, after my initial three-month term ended, I began receiving multiple calls, texts, and emails stating that my box was due for renewal. When I called the store to clarify, I explained that my mailbox had been converted to virtual and that I had been promised an additional month at no charge. I was then told that the "free month" would only be applied if I renewed for another three-month term, which was not what I was originally told. After several calls and growing frustration, I spoke to Jeanette, who was very understanding and assured me she would correct my account and apply the free month as promised. Despite this, I continued to receive renewal notices. When I called again, I was told not to worry about the notifications and that I could come in to renew after the extra month without any issues. When I went into the store to renew, I was informed that I now had to pay a late fee because I hadn't renewed at the original three-month mark. I again explained everything, only to be told that the free month would now only apply if I renewed for 12 months -- yet another version of the agreement. And it gets better -- at the time I decided to cancel, I still had mail in my box. The agent initially told me that I'd need to pay the late fee before I could receive my mail. It took another employee stepping in to clarify that this was not true, and only then was I given my mail. Still, imagine being told your mail would be held until you paid a disputed fee! After all the back-and-forth, inconsistent information, and lack of accountability, I decided to cancel my box altogether. There was no effort from the staff to resolve the issue or keep my business. **Buyer beware: get everything in writing -- especially any offers or verbal promises. This particular UPS Store seems to make up rules as they go or change policies depending on who you talk to. There are many excellent UPS Stores in the area that provide clear communication, consistency, and genuine customer care. Unfortunately, this location is not one of them, and I won't be doing business here again.