Overall, the food filled you up, gave good portion size, and is a little bit satisfying. The drive-thru worker did an amazing job service wise. Two bad things are the chicken and rice. The chicken had sticky breading, and the rice was undercooked. Other then that I am still gonna support them when I come down :) read more

Came here at 9pm, one hour before they close in the drivethru and they only had three things available, super greens, string beans, and fried rice. I understand when it gets a little closer to closing time options are limited and they stop cooking but with a whole hour left it does seem a little excessive. read more

Panda Express is my "go to" place when we don't feel like cooking, but we also want a healthier option other than pizza, or other fast food. If you arrive later in the evening, they may be out of your favorite entree. But, the service is always good and the food is predictably tasty. The eat-in area is average size, but not a good place to eat quietly because of the drive through window orders. This location is always clean too. It's definitely one of my favorites for fa read more

Cold chicken and rangoons with no filling. Workers charged me for extra chicken that I didn't order.Also tables were dirty. read more

Panda Express - Chinese Near Me - Crestview, Florida

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Please somebody tell me why I paid a $1.50 up charge for the shrimp to get 6 shrimp. The breading has more mass than the shrimp! read more

Panda Express - Chinese Near Me - Crestview, Florida

I loved it so much it had so much flavor it was fresh and it was delivered in under 10 min of me ordering it

This past evening I was hungry for Panda Express, and for the second time I drive up to the order window and there is "NO" steam/white rice! Now what kind of Chinese Restaurant is this when they can't even serve plain white rice. Because this is my second failure at this establishment, needless to say that it is my final and last time to support this particular Chinese Restaurant. There are others here in town that I will support because they will have white rice. read more

I arrived at 9:30 and they close at 10. The first thing that they said was "we're closing soon so we have a limited menu. Would you like to hear what we have?" And I said "do you have orange chicken and lo mein?" And the response I got was "orange chicken is coming up but there's a bit of a wait and we only have fried rice".... Are you serious? So you're still cooking other things and you still have 30 minutes before you close, but yet you're only serving a portion of your menu? Thats absolutely outrageous to me. If that's the case, then you should be advertising that you're basically a bunch of lazy inconsiderate imbeciles. It makes absolutely no sense to completely change the services you're supposed to priced just because you close within the hour. Since when did everyone get so lazy and not give a crap in the service industry? Yet you ask for higher pay to do less work. Blows my mind. read more

Never reviewed order! I had to call the restaurant 3 times before they picked up the phone. I spoke with an employee that really had no clue what to say or even what to do. She told me to call Door Dash and gave me the drivers phone number. We called the number several times with no answer. We also found out that the food was supposedly dropped off and hand delivered to customer, as which was not the correct address. No help from Panda Express except a refund after speaking to them for 10 mins. Plus, Panda Express advised me to call Door Dash. I calledDoor Dash and they have no information with the order number, phone number or email. Door Dash said that I would have to call Panda Express directly. Very disappointed with the service and how they go about taking care of the customer. read more

I just paid 9$ for a bowl of rice and broccoli with 3 little pieces of beef! Really? Disappointed

My rating hasn't changed. One full or even heaping scoop isn't enough for what you charge AT ALL. I've actually been told it's a cup and a half, but two full scoops makes more sense regarding the cost. This can actually INCREASE your sales because more people are going to go to Panda Express that have stopped going because of your small portion sizes. Give customers a REASON to want to visit your restaurant. In the meantime, we're good with going back to Jin Jin where you get amazing General Tso Chicken and Curry Chicken, two delicious dishes you don't make anyhow. We won't go back to Panda Express until they get more reasonable on portion size. It's just not worth the aggravation! read more

Beware. Make sure you double and triple check your order. They left off soy sauce, switched the Coke to a Diet Coke, unsweetened tea to sweet tea, and to top it off... my pick up order was 25 minutes late from when they said to come get it. read more

Food was great but I ordered online and got no silverware or straws for my drinks. And whenever I am done with my drink I look at the bottom of the cup and I see black specks of some thing in my drink. I'm completely disgusted and will not be ordering a drink from here again. read more

Panda Express - a cup of coffee with a brown substance - Chinese Near Me - Crestview, Florida

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Ok Panda Express I'm really trying, however I ordered a big plate tonight with 3 chicken teriyaki mains, a fried rice side & a chow main side. All I got was fried rice. May seem like a small deal but my husband was the one that ordered the chow main or low main whatever it is! Seriously Panda!! read more

Panda Express - How is this Double Broccoli Beef?! - Chinese Near Me - Crestview, Florida

I want to Give them a chance because everyone is smiling and working hard, despite all of all of the horribly rude and impatient customers. People need to understand this is new, and will get better. With that being said, my lunch (and my husbands dinner), were both ruined when halfway thru my Beijing Beef, I pulled a long black hair out of my food and Mouth. I can't begin to describe how disgusting this experience was for me. Hopefully someone will see this and make sure appropriate hair nets and/hats are being worn. I know mistakes/things happen, but it will be difficult for me to ever way there again. :( read more

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I read all the reviews below and except for the first review I don't agree with the next ones. It's not expensive for the amount of good they give you. All the food is fresh and hot. I got the big plate that came with 1/2 rice, 1/2 noodles and three types of chicken. It was enough food for my wife and I to eat for $8.56. Give it a try for yourself! read more

Panda Express - Chinese Near Me - Crestview, Florida

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I've eaten Panda Express many times, but this location was awful. Chow Mein was flavorless and dry. Honey walnut shrimp had no glaze on it and the Orange chicken had lots of little hard pieces that I couldn't even bite. I think the cook forgot to finish the food. Very disappointed. Won't be back. read more

This place sucks. Every time I come here they have nothing cooked and god forbid if it's an HOUR before closing, they won't make any other dishes. Everyone that works in the place is lazy, slow and makes zero effort to make the customer feel like a priority. I once stood for ten minutes watching some lady prep meal after meal after meal for online orders and not once did she stop and ask me what I wanted or even say hello and "sorry it'll be just a minute". The ownership better get on top of their people working there or they're going to be one of the lowest rated establishments in town. read more

Says they close at 9pm but the lobby is closed at 8:30??? maybe update your times on google... I wasn't allowed in the restroom because it was getting 'cleaned' i understand you guys want to go home but stop misleading people. read more

We were excited to grab panda before heading home after a baseball game. We showed up at 8:45 and they close at 9. We went to go in the lobby but it was closed even though it said open on the hours and a sign saying lobby open, so we then went to order through the drive through they were out of most entrees so we left and went to Wendy's :). Just don't go close to closing! read more

This is the worst experience I've had with panda. I regularly order the chow main and on occasion I've gotten a bigger cabbage to noodle ratio but this time was just ridiculous. It looks like I ordered cabbage with a side of noodle. I wish I could say I was exaggerating. I don't understand how they thought this was acceptable to give out to a customer. Not to mention the Kung pao chicken was unbelievably spicy. I'm not new to this order only this location and I won't be returning after my poor experience. read more

Panda Express - Chinese Near Me - Crestview, Florida

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Food was hot and fresh and delivery was very fast. Would order it again. Used a coupon I got in mail.

Thankfully the food was good soo it gets a 2 star, but don't come here looking for friendly faces and correct orders!

Terrible customer service. Worst I've ever experienced. I ordered my food online to avoid having to wait in line. But when I got there I was told my food wasn't ready even though it was 20 minutes past the time they said it would be ready. The cashier kept me waiting for over 30 minutes just to grab a package that was sitting next to her the whole time I was there and it was my food. Her answer was she had to take care of the customers in line first. Last time I'll ever go to this junk place. There's a lot of better choices for Chinese food in Crestview avoid this place in all costs. read more

We usually stop by panda when are in Pensacola and were happy to be getting a location in crestview. Unfortunately now I see why the ratings are low at this location. We went there tonight to grab something on the way home. New location and been open a short time you'd think food would be consistently fresh. Well no. The fried rice was overdone and like warm plus the entre portions I feel like we got shorted. Paying for a "premium" entre I'd expect better. Plus half the few shrimp I did receive had tails still on then and the breading was just mushy. We will stick to our usual location for this chain. read more

I thought chow mein was supposed to be noodles with a little bit of onion? Why when I order dinner tonight is there literally no noodles? I paid for a large size of straight onion. No noodles. And my kid won't eat dinner bc it's only onions! Thanks! read more

Food was great. Staff were friendly. I would definitely recommend if you like Chinese food.

Checked out the new Panda Express opened up recently, the new item spicy shrimp is really good! Will be back again. Friendly service. read more

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everytime I come here I wait 20 min just to get my order taken , do not come here

There is long lines at the drive up but worth the wait. Food is consistently great and service fine. Good value! I'm a regular

I've patronized many Panda Express restaurants. Most of them have had service issues, truth be told. I went through the drive through of this one about 2 weeks after they opened. One of the items I wanted ran out, which is not uncommon at a Panda Express, and I was asked if I wanted to wait "five minutes" for the new batch to finish cooking. I said yes and was told to "find a parking space close to the building" and someone would bring my order to me. Long story short, I was forgotten about. After waiting and waiting, I called the restaurant from my car and when they discovered their snafu, which they never really acknowledged to me, they eventually brought me my food. The food would have been fine except that the noodles I ordered instead of getting rice this time, for the first time in ages, tasted freezer burned.I have discovered that this brand overall does not make it easy for you to leave the appropriate feedback that you might like to leave. Even though there is a little survey link listed on your receipt, when you go to that survey link it does not give you the opportunity to give the details that you may need to give about your specific visit. It is also difficult trying to speak to an actual person at a toll-free number. When I did find a number and call to leave my feedback, the person I spoke with did not seem very interested and I was never contacted by anyone from the local store or corporate level. This leads me to believe that the company doesn't care, which is unfortunate indeed. read more

Definitely check your order before leaving this place. Teriyaki chicken with no teriyaki. No egg roll that I paid for.

Horrible!!! Small portions and tasteless! Night and day compared to the FWB location on Beale pkwy. Save yourself the grief and the money... STAY AWAY!! read more

We have been wanting to try Panda Express for some time now. Seeing that they are new location here in Crestview, it is extremely busy. We had a coupon for buy two entrees and get one free. We also ordered fried potstickers. When the food arrived, we only got one container. They combined all of our entrees into one???? Then when I asked if they were hiring, the girl was not sure and no manager was there. But when I went in to question are food order, I asked who the manager was and this girl told me they had two on the floor. To top it off my potstickers were steamed not fried. Ugh. Terrible experience! Food was not good. Negative star but had to pick one read more

Tastes just like other Panda's I've been to. Good, standard Americanized Chinese food. The place was super clean and staff was friendly. I don't know why everyone is hating on this place so much. Give it a try. Glad there's one in Crestview now. read more