Went in today to get noodles for my son as he does not like veggies in them nice and fresh and shook them off for us so sweet and had a fresh batch smocking hot Thank you Emily , and the manager Anders , excellent customer service with his charm and warm welcoming I go to different ones by far the best service , Jennifer the cashier was friendly , Emily thank you for your great smile & customer service , My man Andres I'll be back soon , you make a great team :))) read more

I have always loved panda express, but this place needs a lot of work. The person helping me was talking "so fast" I honestly could not understand one word. The pans were empty with dried food. At this point I should of left, but no I stayed. What bothered me the most was the rice. I asked for brown and it looked like white rice so I asked and I was told I was wrong. Asked a very un caring mgr, (they were walking so fast I could not read any name tags) and again I was told with one word "White". Whatever it was it was hard and under cooked, my wife threw hers away. For me I have never been very happy with this location. I have never had any problems with the Santee location, will continue to go there. read more

I love panda but I will never visit this location again. I understand that they were busy and I had to wait for the orange chicken. I don't mind waiting as long as I get cooked food. As soon as I looked at the chicken I could tell the texture was different and then I bit into it to find some pink pieces and a bit of blood in a piece. It just made my stomach turn. I wanted cooked chicken not salmonella. read more

Panda Express - Chinese Near Me - El Cajon, California

This place is always clean. Employees are very professional and serving good food, fast. Kudos to Lourdes. She always greets with a smile and make sure customers are well taken care of. read more

Panda expess Is some of the crustiest Asian food around, but it is damn good you keep going back. At this location for an extra buck a roo you can get 3 cream cheese rangoons. So boom goes the dynamite and fill your belly with some orange chick you know you want some read more

I don't know why I thought all the Panda Express restaurants are the same. The chow main looks and taste like the one in the 99 cents Chinese food in Spring St and Broadway. And ... The servings are bigger in Rancho San Diego's Panda Express. The lady was so afraid to fill my plate, she didn't want to put one too many orange chicken read more

The food seems fresh but the people that work here could use serious training. It's maddening when someone asks you if you want teriyaki sauce on your food or on the side, and when you answer "on the side" they just don't give it to you. So got all the way home and have no teriyaki. Im writing this review on behalf of family. They chose not to take it back. I wouldn't have been so nice. I want my food hot and when I order I want it done right. read more

Stopped at panda with friends not by choice but the food is usually decent at most Panda Express locations. I tried the new Pacific chili shrimp bowl and it was ok. I got it with the friísimo rice, I was given the lady of what was left in the pan so the shrimp was not fresh and was chewy. I feel like they should have waited for the fresh stuff to be put out and have the little that was left tossed. The place was clean and the service was good otherwise. read more

What I don't like is they always try to skimp on the portion size and give you the old left over while the fresh stuff is right behind them and mixing old food with fresh so/ sad Also I don't know why I keep going back to this panda when Los coaches is closer today is the final straw I ordered off Panda Express web site states order pick up ready at 12:40 guess what time they finally called my name 1:16 that's right what !! And to see in the box is all soggy food so ugly read more

I love this location! Its always clean and they give generous portions. The staff is super friendly, especially Sharon! She made our whole experience pleasant from beginning to end and made sure we enjoyed our meal and had everything we needed! And she was cleaning like crazy! read more

It's unbelievable that such a big chain doesn't have any vegan options other than white rice. I called this location and they said they have nothing. read more

When we came in, they were super busy. There seemed to only be 3 people actually on the floor and it seemed like the manager was sliding in for the cooks break. These three girls killed the line though. They always kept smiling and powering through the line. They were super friendly. The food also tastes amazing. When ever the tag on the food says spicy I never believe it. Their dishes actually have some kick! I loved it. They taste fresh, hot, and delicious. All in all, everything was great. I wish they had hot n sour soup though. I had a great experience here and would make the travel from my house here to get my Panda on. read more

Ordered two dinners from this location and preceded to drove home to lakeside. Once home the amount of food that was in my husband container was next to nothing! I'm a faithful Panda customer and thought contacting the manager with rectify the situation, but Katy made excuses for her employees in that SOME follow the portion guidelines and some do not. No apologies offered and when I asked about her taking our name down to offer him another meal she only agreed to give us one side dish. She was very unprepared to be professional or attempt herself to correct the issue. They have lost my business at this location. read more

I always enjoy Panda Express. The line was long but moved quickly and we really enjoyed our meal. Based on how busy it was I was impressed with the team and how fast they got us our food. Overall I would come back and we had a good experience! read more

OMG IDK IF ITS PANDA OR JUST THIS LOCATION BUT ONE OF THE LADYS THERE WWS COMPLETELY RUDE!! I don't know if she was the manger or not but you can tell that she fake smiling n fake being nice to be there. I have always eaten at panda I know they have certain portions they put in the plate but this girl but me like a bit of Ko Po chicken like not even enough for a 7 year old and I asked for more her reply "well we do have certain portions we put I'll put you a lil more this this one time" I wanted to go off on her but my mom calmed me down. Then I asked for a water cup I put water at first then I just wanted a bit of soda just to clear my throat and it's like she was watching me none stop like I was some sort of thief for something then she yelled out loudly " THAT CUP IS ONLY FOR WATER" so I was all like umm ok threw the cup away n walked away. We got 2 plate for $20 with kid portions and I was keeping calm the whole time and this lady was completely RUDE! This makes me not want to EVER GO BACK TO PANDA! Panda you need to make some new improvements like really ridiculous the portions and the rudeness and the extra stuff you pay for like If you get a plate with 2 sides and if you SHRIMP it's like $3 extra like really that's ridiculous. Why are we paying extra. read more

I love Chinese. Like I really love Chinese food and I want it all the time. I don't care if it is frozen, from a fast food place, or from a real place. I don't care I just want the flavors all the time. I always get orange chicken & fried rice from here. I wish they had sesame chicken, but I will take what I can get. The food always comes quickly and the staff is always friendly. Being that this is fast food, it isn't the best quality and not always the best flavors but it is still always good. Overall, a good choice for somewhere to go for Chinese. read more

Only reason they get 2 stars is because I love the food! I got a 2 entree plate. Half and half with Beijing beef and sweet fore chicken. It was fairly busy tonight. When I was up to pick the entrees both that I wanted were almost empty (about 5 pieces of meat in the pan). I asked to wait for them to come out since they had already called out for the refills. I paid and the beef was out. 10 minutes go by and toms of pans were coming but no chicken. Mind you my food on set in the container and just placed on the counter waiting for the chicken. I ask how much longer and the guys in back never even started the chicken. I ask the lady I presume to be the manager to please replace my whole container as it's been sitting for 10 mins and I still need to wait for the chicken to be cooked. She got an attitude and another lady stated my food had only been sitting for 2 minutes. At this time I have now pulled out my receipt to tell them the time I was rang up which was now almost 13 mins ago. Another 5 or so minutes go by and the lady gets me a new plate and throws everything in a bag and shoves it at me. I ask for soy sauce in which she again just throws into the bag and walks away. Not even a fork was placed in the bag. Never again will I be returning to this location due to the completely rood staff. read more

Great experience, great people and awesome Panda Express location , peopoe there were super nice

Walked in to everyone being happy and welcoming us in. The crew was eager to help and it the restaurant was all clean and food was all filled up! read more

Restaurant was not busy ordered ahead of time more than 45min ahead online and twice now order not ready pretty frustrating.... maybe try different location this one seems to be lagging on customer service and efficiency read more

My husband and I decided it was way to hot out to cook! So we decided panda was a better option . Maya helped us , and she was super friendly and efficient . Although the line was somewhat long , she was so fast , and you could tell she was doing whatever she could to get everyone taken care of .. the length of the line didn't matter . Thanks for the great customer service maya ! read more

Im sorry, i find it ridiculous that the app crashes and website does so you go into the store looking for help and theres none. All i wanted was the $20 family meal turns out it has to be strictly online only. But nobody will help you and they say "ya it crashes, ya it dosent work well" so if it dosent how am I expected to order online when i dont have the option? Instead i have to pay almost twice the amount in store... simply ridiculous, wont come to this one again read more

Ive been coming here for the past few days. So i decided to do the survey to get a free item. I was just curious to do it, just for fun. So i did the survey, in my first try, the lady roll her eyes and told me that i needed to tell them first before going to pay, she said to use it next time ( her name i believe is lourdes). There goes my second try, and they did not know how to explain. I only get a bowl, if they knew would've explain me better i wouldnt be making this complaint, plus the roll of eyes that the lady made me. Its a disappointment as far as this service. read more

excellent food but they never give me soy sauce or only one little packet! is there a soy sauce shortage? soy sauce is a necessity

2 nights ago I went in to order food. We had ordered 3 2 items and 2 orders of cream cheese Rangoons. We didn't get the Rangoons or any forks. So I called to complain and they told me the next time I was there I can get the Rangoons if she put my name in the book. I said that I would rather just have my money back and she said :we need the receipt so you have to come back over" Well, it was only 15 minutes ago that I had placed the order so they could still find the transaction and she said couldn't do it. Ok, I have worker retail back in the day and It can be done. But she did say that it was company policy and thats why she couldn't. OK, so its the bosses that deem it this way. Next day I call the corporate office and speak to someone in guest relations. And in my opinion she was RUDE and sarcastic to me. She told me that they could ONLY refund the same day also. So I said I can't go in NOW with the receipt and they would do nothing for me? and she said "correct". Then I said, well excuse me but its NOT my job to make sure your people are doing theres. I paid for something that I didn't get. She then said she would send me a 1 time $10.00 card to use for food but the more I think about it.... NOPE I want my money back for what I didn't get and I am NOT eating here again... PERIOD! Your not the ONLY place I can get Asian food from! Thanks for doing an amazing job keeping me as a customer! read more

I love Panda Express and I love coming here. My favorite part is the orange chicken and chow mein. The only reason I didn't give this restaurant 5 stars because they give small portions. Other than that I love it here. read more

Manager Andres was very rude, need to reevaluate his position and customer service skill. Also food was very small portions.

Im on the road working every day so Im forced to have lunch out. This is the 3rd time I have stopped here. I knew better but like last thought maybe my last experience was a fluke. Im getting up there so a good colon cleanse is great but not during working hours! I used the facilities before i was done eating the food was so powerful. Then got out to my truck and had to make another visit. It was violent, I got just about a block away and another wave came over me. I panicked because I didnt know what to do. Luckily I seen the Golden Arches and raced in there & tried to calmly walk into the restrooms but instead had to run. Sorry but all Panda Expresses are now off limits for me! read more

Why oh why can't this PE serve its customers better???? Rushed thru and missing dishes. Can you wait five minutes doesn't wk on a lunch hour. It seems every once in awhile I get stuck at this PE. I keep thinking they'll get their act together, but it hasn't happened yet. I normally like PE, but this one needs fixing. You can't see what's ahead of you to order and yet they are rushing you through to choose. Then they ask and don't listen, like when you want your sauce on the side instead of on the meat. I won't go back. read more

Well, someone in the Panda Express management decided it would be a good idea to screw the consumer and change the container sizes. Well I'm not buying anymore until the containers go back to the previous size. read more

I usually don't post a review, but this time they got on my nerves! It's not my first time going there, I am a regular costumer. This is literally the 4th time that the employee named "Autumn" give me attitude/being disrespectful because I ask her I want fresh food. If I want to wait 10 min let me wait 10 min stop trying to convince me on getting something that's been sitting there for 30 min. Seriously shut up and just do your job. Then "cherry on top" I ask them for 4 vegi rolls, I go home and they FORGOT to put it in the BAG! I go back to the store right away. I told them you forgot my 4 vegi then the philippino manager tries to argue with me that she put them in the bag and told me if I checked the bag correctly! WOAH SERIOUSLY?!?! She gave me the rolls and asked me if I wanted anything for convenience . I told her to fix her attitude. read more

The food at this place is alright,but never really taste freshly cooked. Most of the items are good but taste like they change there food bans 2-3 times a day and food taste like its been sitting there for hours and is warm and never what you would consider hot. The food portions for the 2-3 item meals are way overpriced for the very small portions they give you.Most people I know eat again an hour later since the food needs to be much larger portions and a much higher quality of food for the high prices they charge for what they serve. Staff is very friendly and very professional. There are much better Chinese food deals that are cheaper and a much higher quality of food nearby. I say go elsewhere if your looking for good food and good portions at a fair price. read more

This panda is not bad considering all other places that could be worse. I come here from time to time when I want my fire cracker chicken. The staff is friendly and the restaurant is clean and the cooks are amazing because the food is awesome. Compaired to pandas in San Antonio this one is above average I just wish it had a drive through lol then i would give five stars lol. But over all great place, cool staff and you do get what you pay for Here lol. Any one else expexting five star food from a fast food place haha go eat at one it's FAST FOOD. not chef ramsesys palace. read more

This is one of the best Chinese food in USA. To become one of local American fast food and also need to keep tradition is really hard. It looks like they are doing good. I can see local really like it if they want to eat something hot. Keep going, Panda Express. read more

I don't know why I keep coming here to his location! I love Panda Express the food is fresh, and the taste is quality! But the customer service at this location is horrid! I order the plate with just chow Mein, and the lady Tanny literally just puts a little skimp of chow Mein on the big portion section, I ask her for a little bit more and she literally says "you want more you pay more" wth is that? I literally get corners cut every time I walk into this place and it's always by Tanny. She skimps the noodles and then gives half scoops on the proteins and literally asks if we want to buy another side for $1.50. The prices at panda have already gone up the last year if I'm paying more I shouldn't feel cheated on my food. I've never had this problem at other locations though. read more

I like Panda Express. My favorite thing to get is the sweet fore chicken and steam rice. I like the inside how it's remodeled. I don't like to eat Panda Express all the time but it's good sometimes. read more

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Everyone was really friendly. Great customer service. Came here for dinner with my niece and didn't realize they now make the fried rice with brown rice. Long story short wasn't feeling the rice asked if I could exchange it for something else. The girl asked a guy named Alex which I assume is the manager and they said yes. Totally was happy I wasn't stuck with something I didn't like. Thanks Alex, I'll most def be back :) read more

Panda Express - Chinese Near Me - El Cajon, California

They were PACKED when I came in but the ladies were so quick!!!! They packed on my food too! I will now be coming here instead of the mall!!

This is my 3rd time ordering on this location hoping that the service, portion and quality of food will improve however still no improvement. I always put instructions on my pick up ( sauce and utensils) order but nothing was followed, very disappointing and the food was below standard and very chewy that you will know that it has been there at the warmer for quite sometime. read more

The food is good here but I was disappointed that in order to receive the military discount you have to be in uniform, I don't have this issue at the other locations, a valid ID is sufficient. read more