Placed an online order that was supposed to be ready at 425pm. I arrive and head to the register and wait for the cashier to come and ask my name. About 5min past and he does but the food is not ready yet. I use the restroom and when returning the gentleman asks my name again, still no food. Another man working asks the cashier about me to which he respond "I don't really know". So the guy comes over and asks my name. Still, no food. He finds my ticket and begins to make my food at 435. I watch my food be placed to the side, assuming they were waiting for something to be made, but I was never informed. At 445pm I ask the cashier what the hold up is on my food, "idk it's over there". He decided to walk over and ask the person serving the food. They they decided to put the missing pieces on my plates. There is no structure at this establishment. People in line left because they just took forever. They are very unprepared. I would not recommend this location to anyone!!! read more

**update*** i did recieve a gift card for $10 to go back. management does seem willing to right their employees wrongs... unforunately, even $10 free food cant right this wrong. it wronged it more (using humor, not bad grammar) it doesnt get better because its free. free is relative when youre dealing with bad food. the only way this place will get better... if it closes & reopens as an Old Navy.... or a Dollar Store. seeing how we have both in the same vicinity, i suggest maybe a ... anything but this place. if youre starving & broke, it will make you less hungry, definitely not happy.. just not hungry. you will have a stomachache to remind you of where not to eat again & just deal with being hungry. read more

First time ever & I'm not too impressed, when I first walked in I was asked was I ready, I told the employee that I needed a minute to look at the menu because I wasn't sure and she was a bit impatient. As I looked at the food display it looked as if the food was sitting out for a while (not good). So then I opted for the honey chicken being that it had just come out and some type of fried rice with a drink. Not too pleased with the service or the food. The rice was bland read more

Have been a loyal customer, but today I will not waste my time and especially money. Our Order was shortchanged as the contrainers were not filled full and the food was less then on point. A huge disappointment for us as we make Panda Express our preferred Movie night dinner. When I called I was met with a very annoyed employee and the hopes of even an apology were quickly lost. read more

Worst...dpnt bother...everytime i order off the panda express website its not ready...they dont have internet...so they hav 2 look it up on the computer...this time i show them the order on my phone...they ignore me n start helping others...just dont go...chow mein is burnt half the time anyway read more

I love Panda Express, but having been in the fast food business, I know the importance of customer service!! TODAY 5-25-2019 at 12:30 p.m. was not a good day!! People waiting in line for their orders, because they were out of stuff, so had to wait for it to cook. 3, I say 3 staff behind the line were more worried about their cell phones then preparing orders!!! Unacceptable and shame on management for allowing this!!! So today you get 1 star, and me calling the customer service number!!! read more

Went here for a family meal pick up through door dash for my family. I asked for 25 chili packets and 15 soy sauce. I get there and was ignored for nearly 10 minutes because the customers in line seemed to be a priority. Once I was acknowledged in the pick-up line, granted there was a guy in front of me that they could not find his order. I received my food. I checked it off to the side and no soy sauce, no chili sauces. I asked and told there were none. I had to stop at Walmart on way home and spend a extra $6.00 and time to get. By the time I got home food was starting to get soggy from all the steam in bag. Family should not have to spend $30+ dollars to get a incomplete meal experience! read more

Took nearly an hour to get the food Had to wait for the cook which should be a good thing Fresh food Not this time Ordered Angus Steak it looked great My boyfriend took one bite says it's bad I thought he was joking I took a bite He was not joking It tasted like spam can ham drenched in terriaki and left in the rain to rot It was rotten meat The Broccoli was all twigs rough chewy twigs all stalk very very bad read more

If you see smiling, happy Asians walking out of a fast food Chinese establishment (I have seen this twice at this Panda location), you would think it's good right!? Absolutely! Panda Express is a great fast food alternative to the typical greasy burger. The Panda attendants at this location are really friendly, always smiling and offering samples of newer seasonal items. My Panda faves are: Beijing beef (my ultimate fave), orange chicken, sweet fire chicken, and honey seasame chicken. I usually get the friend rice which is just okay - I have def. had a fried rice a million times better! Chicken egg roll, pot stickers and spring rolls are okay - again, nothing out of this world. Can't go wrong with the cream cheese rangoons with sweet and sour sauce - I order them every time! Don't come to Panda Express expecting an original Chinese cuisine! Remember its fast food (implied in the word 'Express" in the restaurant title)... portions are large, price is cheap and entrees are tasty! Tips: -Ask for additional sweet and sour containers to spicen up the taste of the fried rice. -You can order online -Take out is best option for this location read more

I'm going to be very transparent here. The only reason that I even walked over to get food from here was because I was getting serviced at the nail salon and had worked up an appetite after the waiting a sitting. The only other reason that I had chosen this spot and not any of the surrounding food spots was because other people in the salon were giving it such high praises. I am sorry, but that food is gross. It doesn't taste good. The only thing that was edible out of what I had ordered was the spring roll and that wasn't even all that good. I ordered the pineapple chicken or something or another with lomein. It was greasy, not seasoned well, the noodles were overcooked, the chicken was dry... Just all bad. The two stars is for the young lady who greeted me (her name starts with an S) when I walked through the door and was very nice through my time of indecisiveness as I looked through the menu and tried to make a decision. I see that they have some comments that are really good. Maybe I caught them on an off day, I don't know. But, what I do know is that I did not like the food. Probably would not return. read more

Ok so I guess I'm the odd woman out but honestly I love this place. It is one of our regulars and yes...sometimes they're out of a particular item but they're more than willing to make it for you. Besides, don't you have to wait for your food when you go out to a restaurant? And trust me...it's worth the wait. There's honestly nothing like freshly made mandarin chicken to brighten up your day! read more

I'm not the biggest fan of fast food Chinese or Chinese food In general. This place is ok. There's not much to comment on because I just didn't like it. Once was more than enough. read more

I'm kicking myself in the butt for not going across the street and eating at Sonny's BBQ. Service: Horrible, one young lady working the counter, and not all the food they had on the menu was able to even be ordered. Food Quality: The few selections that were available were dried out from sitting underneath a heat lamp the entire time. Just plain horrible. Value: Far from being worth it! I was not impressed at all. read more

The recent times I've been to Panda Express lately the employees have been very slow taking up to 45 min just to have people's orders and skipping other customer orders that were there prior to the other customers. And the fact that the employees put little of food and not getting what you want on your plate is disappointing. If you can't read or know what the customer what's on their food don't bother working here!. Some people that have been at the restaurant have been waiting for up to an hour at that restaurant even made a scene because they didn't receive there meals and getting corporate involved how disappointing. Never coming here again! And calling corporate about this nonsense. read more

Yup - I'm a fan too! When they moved from NE 8th I was heart broken but then they opened on US 1 and I was happy again. The staff is always friendly, and Joelexys is right, if they're out of something they will make it for you. They are a great place to eat when you want a clean Chinese restaurant to eat at! read more

This has to be the worse Panda Express experience I have ever had. They did not have any fried rice or lo mein as I arrived . They had no sweet fire chicken , broccoli beef or general tso chicken. I asked if they are planning on making them , she pretty much said no we don't have that today and they only cooked the broccoli and beef. One of the cooks proceeded to make chow mein and fried rice with no gloves on. Touching everything with his bare hands . The other young man finished cooking the teriyaki chicken and it was completely burned on one side. After about 20 min I asked the young lady on how much longer she planned on making me wait. I ordered three different entrees and all of them needed to be made . After 20 min none had been made yet. One of the cooks make a dish that no one had ordered and refilled that one. After there was another 8-10 people waiting for other dishes as I was . Two friends of one of the young cook comes by and he stops cooking to come say hi to them. Then proceeds to go outside with his friends . Walks to one of there cars , talks for a little and comes back. Then he asked the young lady , what was the food he needed to cook. Then finally cooks my food . 30 min later they give me my food . No apology , no explanation. I am completely appalled with the service. This places should be ashamed of themselves. read more

The food is good. But most of the time have to wait for some food to be done, they tell you five minutes well that turns into 10 minutes. They really need to have one person taking care of online orders and one for customers ordering in restaurant. They will have you at the front of line waiting until they pack up the online orders then after they are done they finally ask "hi, welcome to panda etc.." it's annoying because that whole time you could be ordering your food. Lines are always long. read more

I have always ordered from this Panda Express and have never had a complaint. However, it's been a couple of months now that the food is not coming out as it should nor well cooked. The fried rice is completely hard as if it's not cooked entirely which has caused many unfortunate dining experiences for me. The attention from the staff has been a bit disrespectful lately. Perhaps, it's why I have gotten during busy times - however, that should not be a reason to rush nor speak to the clients in a certain way. If changes don't start occurring soon- you will definitely be loosing a lot of costumers. read more

I love Panda Express and this one was the best I've eaten at. It was busy so there was a wait but the food was fresh and delicious and the ladies piled it on. Got orange chicken, noodles, rice, and veggie mix and it was all great. read more

Big prices for very small portions, ordered from there today, paid $5 for 4 little pieces of chicken. Very disappointing. read more

Panda Express - Chinese Near Me - Florida City, Florida

Food is really good here though they will make you wait a while. Dinning room is not well kept. read more

Panda Express - Chinese Near Me - Florida City, Florida

Clean and decent Panda Express. It was next to the hotel we stayed at so we decided to get takeout here. There was a homeless lady sitting next to the door. Poor lady. We decided to get the lady some food from Panda, a cup of water, and a little pocket change to help her. She was happy and walked off somewhere. Glad we and Panda did a good deed today. Food and service was the same as other locations so they get a 4 Star from me. read more

As others have mentioned, the lines are way too long here even when I came to eat close to 3 p.m., which isn't really considered the lunch hour anymore. The cashier looked like a deer in the headlights, poor thing. I didn't see anyone cleaning up the tables after people would eat, so that was a bit of a turnoff. They need to hire more personnel to take orders, as well as clean tables after each customer finishes eating. Other than that, it's your standard Panda Express location. read more

Where is the 0 start button ! Wow by far the worst Panda I've been too. Walked in no welcoming customer service. Girl serving food said there was no more veggies and it would take about 3 mins. I said that is fine I will wait .. in the meantime I ordered 1 plate with double orange chicken and fried rice which was ready .. my veggie bowl was going to be veggies and orange chicken .. so there was still orange chicken in the bowl .. instead of the girl already putting the orange chicken in my plate since I was just waiting on veggies she started taking the couples order behind me and of course the couple ordered orange chicken ... what do you know now I have to wait for veggies and orange chicken which wasn't even cooking yet.. I was trying to be patient and waited about 10 more minutes on top of the 15 mins I had already waited .. at this point more people were walking in and their orders were being taken a few people wanted orange chicken so they also had to wait but with their plates in front of mine on the table . At this point I was fed up because I had reached the 30 min wait mark which means my plate which was ready was already cold .. still no signs of getting my food.. I couldn't take it any longer I walked out. My advice for owner is train workers when a specific type of chicken(especially a popular one) is about to end start making more about 5 mins before so customer don't walk out. And don't put customers who have been waiting prior.. behind the line. All that I was asking for was my plate of double orange chicken and rice along with my bowl of orange chicken and veggies and to wait 3-5 for those veggies to finish cooking which I agreed on. I must admit the Kendall and Pembroke Pines Panda Express are by far the best . This location in Florida city lacks leadership and organization. Good luck waiting for food if it's not ready people. read more

I always went to Panda Express in Georgia and was happy to see that they are in Florida. Food was good and restaurant was clean. Love Panda! ^-^ read more

Food is great if they ever have what you need. This store in particular is a mess. Is this a fast food joint or not. Every time we go they yell us to wait 40 minutes for something we order to be cooked. At least you know its fresh. Needs new management. read more

Not sure if I could give half a star but if I could I would! The WORST service I've ever experienced at this place. I don't expect top notch high end restaurant service, but these girls were really horrible at their job. The line was to the door and it took 7 minutes for one of the girls to start taking orders. When it was finally my turn I asked for white rice. She started to pour fried. I said again, I would like white rice and she said this is white rice. And I said ok, I want plain white rice. And she responded (very rudely) "it's called steamed rice". Ummm ok? I let that go. I asked for mushroom chicken- "we don't have it" Beef and broccoli- "we don't have it" Honey walnut shrimp- "we don't have it" Soooo i pointed at one of the 3 protein options available. She goes to charge me and I ask for some egg rolls and she said she didn't understand what I wanted. I asked again, pointing at the egg rolls and she rolled her eyes , sighed, and then got me the egg rolls. It doesn't end here: I handed her my credit card to pay, she charged me, and then said "sign this" and handed me the receipt. With no pen. I'm waiting for the pen, and she just walks off to help the next in line. I literally waited until it was time to charge the next customer in order to sign the receipt. I've always enjoyed panda. Originally being from California I was excited to have a Panda Express close to home. But today's experience really alters those feelings for me. The food was beyond horrible. Chicken was hard and cold. The white rice seemed to have raw pieces of rice in it and the egg rolls were sooooo over cooked that the inside was dried out. Sadly I would NEVER recommend, or eat at this Panda Express again. read more

I wish i could have given them 0 stars. Worst panda express or worst restaurant. It should open at 11 and we were there after 11 but the doors were still closed and we were asked to come back after 20 mins as they were still cooking. How irresponsible can they be! If they are meant to open at 11 they should open at 11 sharp. Worst service I have ever received from anywhere. read more

I have given this place several chances and every time they disappoint:( The food is horrible (Bland & Dry) Service was fine, just wish they had better food. read more

I am pretty shocked by the negative reviews. It's Panda Express, It's a fast food restaurant same as Taco Bell...Mcdonalds...BK....no difference here. Just because it doesn't have a drive through doesn't make it any better. I came here expecting exactly what I got, Chinese FAST FOOD. The service was the same as you'd get at any fast food restaurant, pretty good actually since they ran out of something and prepared it for us. read more

The food is not bad. It is made fresh as they are constantly putting new platters out. In fact the line tends to be a bit long due to that reason. They don't cook large quantities and therefore it's put out fresh more often. It is still fast food so adjust your expectations of having a supreme quality of Chinese food. But they don't add MSG which is a plus in my book. However the place is unkempt as almost every table had some kind of crumbs or sauce stuck on it. We had to wipe our table down pretty vigorously to be able to sit and not get funk all over yourself. They don't look like they have enough employees for the demand of the place. Food is good though. We had the rice with black pepper chicken and a chicken egg roll. read more

First time at Panda Express. It's not as good as my favorite Asian restaurant but it's good. Remember, this is a fast food place, similar to your standard mall food court. Large portions and worth the money. read more

The wife and I went in at 3 pm. There were about eight diners in the restaurant. We wanted the two entrees and a side. There was plenty of fried rice but no noodles, which is what I wanted. I asked if they were cooking more and the young lady said yes in just a few minutes. I walked around to the entree bar and there was literally only one other selection and that was a "pan-scrapping" portion of orange chicken. We walked out and down three doors to the Jimmy Johns for a sandwich. read more

This is my favorite food in the world it's always hot so good and you get so much for such a cheap price if you haven't ate there you got to because it's the best Chinese food ever read more

Blech! Should have had anything else. I get that this is a chain fast food place but the missed the mark today. I had deep fried breading. It was supposed to have chicken in it but no just chunks of breading in a salt and sugar sauce. Blech! read more

They were about to close, but they should have had more entrée and side items ready. A few people waited 4-5 minutes for there order, I had no problem, love the food. read more

Same thing that happen with Rupta 12 days ago. They dont open at 11 am sharp. Have u waiting for 15 min for food. and i actually got there around 12:20 so they werent even ready 30 min after they opened. read more

I have been to this location 5 separate times at different hours of the day and always told the same thing " we are out of steamed rice and will take a hour to make more" I would expect that a CHINESE food chain would have plenty of rice at all times during the day. I will not be returning to this location ever again. read more

I think this was my best experience overall. The food was fresh and savory. The line moved quickly. The staff was friendly and efficient. All the entrees were stocked so no one had to wait for food to cook! Top notch! read more

This place is okay. My boyfriends brother goes here all the time, but I only like the crab Rangoon really. It is a American Chinese food place, so I wasn't expecting much. But the fried rice is really gross. I toke one bite and didn't like it at all. Will never get that again. It is cheap. The egg rolls are also okay. The service is good and fast, but however some people were helped before us when they came after us. I wouldn't go here again though, I would rather spend the extranet and get some real Chinese food. read more