Cancel

    Open app

    Search

    Pollo Tropical

    2.1 (106 reviews)
    Open 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Good for kids
    Good for groups

    You might also consider

    More like Pollo Tropical

    Recommended Reviews - Pollo Tropical

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Giant parking lot lizard
    Hannah M.

    We were just looking for quick deal, and the app gives you a free meal when you refer someone, so one of us referred the other. Additionally, we got 50 points just by signing up, which turned into two more free meals after we bought a platter of chicken haha. Speaking of the platter of chicken, I got the 1/2 mixed with yellow rice & beans and corn for $11.44. It felt like such a steal! I also tried a couple of their sauces and highly recommend mixing the cilantro garlic in with the rice. If you're looking for a nice pitstop on your way to the Everglades, this place will do the trick! P.S. there are massive lizards dominating the parking lot.

    Marqus R.

    I've always liked Pollo Tropical. The food is generally fresh, healthy, and with a good little kick to the taste. The place is clean, but on the downside lacking in good service and personal pleasantness. I know, it's probably a dreary sort of nowhere job, but do they really have to act like it? I went for their Grilled Chicken Cuban which is just like their very good Cuban but substituting chicken for roast pork. The sliced ham, potato sticks, creamy mustard, and Cuban roll, however, are all there and each with a good pronounced taste.

    This is what it's supposed to look like
    Nicole G.

    Horrible service, after my order was taken I was told they didn't have the pineapple salsa. I asked for my money back another cashier went back and brought the container from the back. I'll never go back again!

    Carrie R.

    This location is the WORST!!!!!! The wait is 25-45 minutes, just to order, in the drive through!!!!!!!!!! This is just ridiculous!!!!! I've been 28 minutes on line and still have not ordered!!!!!!! Unacceptable!!!!! What are these people doing???!!!! Because they're not working that's for sure!!!!!!!! So mad! I need to complain to corporate and get all these people fired! HIRE BETTER EMPLOYEES!!!!!!!!!! And I had to put 1 star n because it won't let me post... I would give it negative stars!!!!!... by the way it's 8 minutes later which is a total of 37 minutes and i'm at the window to be told to hold on! Wtf!!!!! If I wasn't sick and didn't need soup I would've been out of here 30 minutes ago! Should've went to Walgreens and got me a can of soup!!!!!!!!

    Take a close look at the Manager and staff sitting in the booth on their phones!
    I A.

    TERRIBLE! If you and your family are driving up from the keys DO NOT waste your time and stop here! They allow you to order whatever you like only to tell you they don't have it! Owners really need to take a look at who they have managing this place. Staff is lazy and unfriendly. Uber driver showed up to pick up food and let us know that he hates picking up food from here. The staff was turning away customers only to be seen on their phones. Take a close look at the picture of the staff sitting at a booth on their phones, talking and laughing. Once again terrible place!

    Pollo Tropical
    Evan G.

    This Pollo Tropical location on 1st Avenue in Florida City is a great place to stop for chicken and sides that are delicious and flavorful. They are worth the wait to get the food and sauces. I have had a really good experience coming here and the staff here works hard to get everything to you.

    Pollo Tropicals idea of a edible meal for a kid

    See all

    4 months ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 2

    11 months ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rafael F.
    12
    329
    500

    3 months ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    27 days ago

    they got the wrong order and then when it came out, my chicken was straight charcoal off the grill

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 7
    Thanks 1
    Love this 4
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    The food was great! Not much ambiance but the food made up for it. The service was fast from start to finish. It's a yes from me!

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 10
    Thanks 0
    Love this 8
    Oh no 1

    1 year ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gil V.
    199
    37
    12

    2 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa G.
    15
    56
    17

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of I A.
    0
    8
    1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Not sigma enough for me and has L rizz,they gave me burnt chicken and now they mad at me

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Evan G.
    128
    4800
    28754

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trey D.
    187
    1
    0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Old rice, too much cilantro in garlic sauce, no mojo in pork. This place sums up why you should go to KFC.

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicky W.
    2
    52
    172

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Harry J.
    31
    15
    11

    4 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jhon D.
    0
    32
    19

    7 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Food is good but don't come here expecting fast service. We waited an hour for some orders. They also were out of many items

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tiffany D.
    1623
    1061
    1867

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    I get the pulled pork with lettuce and rice with extra bbq sauce. It's amazing. The black beans and rice is good too.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jessica G.
    70
    79
    188

    4 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Paul S.
    9
    44
    17

    7 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Pollo Tropical Reviews in Other Languages

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    I always see the sign for grilled chicken on my drive between the keys and Miami, and I'm always curious.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Fast Food 922 times last month within 15 miles of this business.

    Verify this business

    El Tacazo

    El Tacazo

    4.2
    (130 reviews)
    0.4 mi

    Wish I can give a better rating because we've been here before but today's experience was…read moreborderline satisfactory at best. To start they took at least 10-15 min to actually acknowledge us and let us know that they are really busy... we understand it's cinco de mayo but at least acknowledge us and tell us, don't leave us hanging!! When it came time to finally order our food they gave us the unfortunate news that they were out of carnitas tacos (which was the special and the reason we even went) so we ordered Al pastor tacos and carne asada fries. Now, the food.... Absolutely delicious and phenomenal as always! Definitely authentic and explosive flavors with each bite! But before we can even eat we realized they forgot to bring us the cilantro/onion side toppings so we had to remind them and wait another 5-10 min while our food was just getting cold to get the servers attention. The carne asada fries was something we tried for the first time today and I can't recommend it enough. Please order this when you come they were so goooood!! We also ordered the classic margaritas which were on the happy hour menu.... However the margaritas had 0 alcohol and was just straight up lime juice! Pretty disappointed in the drinks.... Last time we came we had a much better experience, I guess we can't come when they have busy days! Maybe we'll give it another chance maybe not, there's plenty of fantastic Mexican spots here in homestead and tonight was not a good look for Tacazo.

    Sat in the outdoor space, even though it was muddy we were so well protected. Service was genuine…read moreand prompt. Lots of different choices and we ordered way too much food. The chips and guacamole were delicious and there were plenty of extra hot sauce. Sauces to accompany them. The three plate taco meal was delicious. All three tacos were flavorful. The beers were cold and hit the spot.

    Photos
    Panoramic of inside
    Panoramic of inside
    Large pico de gallo & chips
    Large pico de gallo & chips
    El Tacazo

    See all

    Pollo Tropical - hotdogs - Updated July 2026

    Loading...
    Loading...
    Loading...