This location is ridiculous I would give it 0 stars if I could, how am I suppose to eat a bigger plate with just two hot sauce packets . That's all they would give me and when I offered to pay for more they told me they don't have anything they could charge me for in their system . Never going back to that location can't enjoy my food like this all in all it ruined my appetite. read more

Just a heads up to all military members, you have to specifically ask for a military discount even if in uniform. Apparently it's a "new rule" to deter the employees from just giving discounts to random people. Makes total sense... Update: Now you have to show ID while in uniform after you ask for military discount. Cause apparently there are people who spend $200 on a uniform and get a fake CAC just to get a discount at this specific Panda Express. Sounds like some employees and managers need some training. read more

Food was horrible rice was hard and still white when it's supposed to be fried rice my aunt told me she ate it before and she was disappointed but thought I'd see for myself and she was right read more

Not my first bad experience at this panda express, they have made large mistakes with my order on 3 separate occasions when I went through the drive through. Today I was smart enough to enter the restaurant to make sure my order would be correct, but I was notified when I came in they were out of white rice, chow mein, and steamed vegetables and they only had brow rice. I was then told it would be 5 minutes for steamed vegetables or chow mein, and 45 minutes for white rice! I elected to wait the 5 minutes for steamed vegatables... then proceeded to wait 20 minutes for my food. It would have been a quicker experience if I sat down and dined at P.F. Chang's read more

BAD CUSTOMER SERVICE!!! It's terrible, they keep me waiting for a popular item they are out of at dinner time, when no one else was in there. Their drive thru is terrible, they have been making a person wait for more than 15 minutes! There is no sense of urgency in the workers and they just look confused. Where is the MANAGEMENT??!! There is a line of eight orders waiting on main dishes that were not prepared for the dinner rush. read more

I stopped In to this place and they didn't have chow mein nor General Tso's chicken, nor broccoli beef at 5:30pm I had to wait 11 minutes for my "to go order", I had to repeat my order three times to the high school student taking my order. Service is everything- cheap labor gives birth to bad service and business. No one was over 21 in the store, with food items missing, it shows lack of leadership and pre-planning. I'll need to skip this place for now. read more

This place is such a disappointment. They are so incredibly rude they all hate their jobs there. If you want decent service you HAVE to go inside. I'm a mother of 2 small children so the drive thru is more convenient for me. They never give me straws, half the time my order is wrong and have to go inside anyways. I'm not saying I need excellent customer service, but some kind of service would be nice. read more

I went here for a bowl of rice and orange chicken and spent 20 minutes in line with two cars ahead of me.... that's a little long for some premade food. read more

I've tried several times to give them a break but no more. Customer service is always great but they don't wanna give you food and 7 dollars for two scoops of rice and barely a whole scoop of chicken with mushrooms. Go inside if you want to get some of what you pay for never the drivethru. I had high hopes even went to another one across town n they were worse than were I go no more Panda for me. read more

Its starting to become a habit that if you come through the drive thru, youll be sitting in the parking lot for 10 times the waiting time she told you, watching everyone else come and go. So after about 15 to 20 minutes I go inside to see what is taking so long. Apparently im waiting on beijing beef. She has other orders she is trying to get out to other people sitting around the parking lot and waiting. She gets off two other orders, comes back, and starts working on a NEW order. Meanwhile, my food is packed up, minus 1 box, sitting on the counter getting cold. I interupt her and ask what is it that I am waiting on, which I find out is the beef. There is beef sitting in the warming area, completly full. Why would she start packaging a new order when I have been sitting out here waiting? First off she needs to let people know upfront before swiping a card that there will be a wait time and for what product and give a more realistic wait time. read more

I've been here a couple times and always had a positive experience. Especially this evening. We came in and 2 of the entree items we wanted were out, so we asked about how long it would be and a lady I believe to be the manager told us about 10 mins. We are never in a rush so we decided to sit and wait. At first, the manager seemed frustrated that we wanted to wait, but as I watched her work I came to believe that she was acting that way after a long day of dealing with entitled and rude customers who treat the employees like machines or servants. Once we had a chance to interact with her more, she began to warm up. She chatted with me and rung us up and was helpful and friendly. She stepped aside to help another woman and an employee named ANDREW came to help us assemble our plates once the entree items were ready. He was supposed to be on his lunch break but took the time to help us out before eating his own food. Soooooo nice! An extra special mention would be GABRIEL the gentleman who cooked our food. He cooked our entrees right away and was so pleasant to watch work. He is a master of his craft. He handled everything he did with ease and a smile which did not go unnoticed. Being in the restaurant for about an hour, we saw him silently work to fulfill all the requests, while cleaning up and helping out other people. Andrew and Gabriel are extremely bright and positive beings that I have no doubt will go far in life. Everywhere we go, we notice the effort and care that people put into their work and these two individuals are exceptional! read more

Love Panda! However, everytime we go there something is ALWAYS wrong or missing. Today we got orange chicken instead of kung pao, last time no teriyaki sauce. Every time its something different... read more

Honestly very torn about the rating to give after my experience tonight... I ordered a plate with fried rice as my rice. Not only was the rice very sticky/clumped together but there was hardly ANY veggies (I think I counted maybe 3 peas and 2 pieces of carrots) and half a teaspoon of egg in the portion of rice I got. The "protein" portions my meal was fine however. The real reason for the lower rating is because of the cashing out process. My total came to $9.98 and I gave the girl a $20 (which she checked for counterfeit and that's fine) and then proceeds to only give me back 2 cents. I am a food server and since I hadn't gotten my order, I initially gave her the benefit of the doubt and thought maybe she'd give me the remaining $10 i was owed when I got my food...GUESS AGAIN. She gives me my order and acts like it's on to the next order. Glad I paid attention and didn't drive off right away. I just sat in the car and waited until she noticed I hadn't left. She finally did and asked "did I forget something?" Uh yeah, you forgot $10 of my change. I see no excuse for this as a) it didn't appear to be THAT busy inside and I was originally the only car in the drive thru and b) (and as a server I can attest to this) MOST POS systems have bill increment buttons and it calculates the change to give back. The girl then proceeds to have the nerve to ask me for my receipt to make sure I wasn't lying which (and I'm sorry to say this) is like a slap in the face to me especially since it was nowhere near that busy she should have forgotten how I paid. Between that and the flat out horrible "fried rice" I question when and if I'll return to this location. read more

Well they def deserve the one star. Over a week and a half a go i ordered thru Uber eats a meal. It says it is sent to the restaurant. I have used them for other restaurants before and never had any issues. When the Uber driver delivered my food they were missing two orders. Then i had to send the Uber drivers back to get the rest of our order. When they brought back the order they messed up one order. So i called and complained and was told to honor and take care of me since they messed up twice. I tried calling tonight and heard that they wouldn't honor my deal from their manager. Just sucks cause i have seen on Yelp the bad reviews and now understand why. read more

Honestly this is such a good panda, but y'all need more employees ok. The night shift is always struggling which is just too much for me. Y'all didn't have soy sauce tonight I'm like ??? Ok. Then she was in a rush & had a lil attitude, understood bc she look stressed but boo calm down. Other than that y'all are amazing ok! Employees are so kind, remember my order & always add my military discount ! read more

Worst food ever today..did y'all keep last night's food and just reheat it!!??? My fork won't even go through my orange chicken and a rancid ass taste from the broccoli and beef.. ugh I feel sick just smelling it and also u can't even get my damn order right! You all need new management or something!!! read more

Says online they close at 10:00pm, stopped by the light that said drive thru open was on and went through at 9:25pm. All i received was "sorry just closed". Update the hours online and on your store if this is true. read more

Panda is always tasty and consistent food. The staff here is GREAT! Team member Jasmine is a bubbly (enthusiastic), happy, welcoming hostess. She made us feel instantly welcome with her warm smile and friendly greeting. Offered us a sample and cheerfully took our desired order. She is a strong asset to your team. read more

This place frustrates me. Second time I ordered teriyaki chicken and told them specifically not to forget the teriyaki sauce for it. And again I get home and I'm disappointed. No longer going here. Simple order for simple people read more

One star because the last four times, yes we gave them four chances, we had to wait 25 minutes for food to be cooked. They are always out of things. We usually order online and allow another 15 minutes before going to pick up and still have to wait 20 more minutes. Why have online orders for convenience. When we finally get our food it is cold. We have visited other Panda's and never have this problem. read more

This location is horrible location. I have issues every time I have come here. Not sure why I think it will get better. This time I waited over 15 min because they were completely out of fried rice and chow mien, mind you it was 6pm. When my order came out it was wrong so then I had to wait even longer for them to bring the correct order to my car. Other locations are great but this one misses the mark on everything. At first I figured it was because it was new and it would improve over time but it has consistently gotten worse. I would much rather drive out of my way next time than to deal with this location. It seems like the consistent theme with this locations reviews are all the same. Maybe it's time someone actually does something about it. read more

Every time I have been to this Panda Express (three times) something goes wrong. Whether they give me the wrong items or completely forget items in my order in the drive thru. I don't always have the time to wait longer or walk inside afterward to correct the order. The food is sloppily thrown in the containers so everything is mostly mixed together. The to go boxes are usually greasy or sticky in the bags and the food is usually barely warm. Today is definitely is the last time I'll visit this location, again they forgot a side order that I was charged for. Unfortunately at didn't notice until I got home. Tonight I'll dream of those cheese rangoons that got away. read more

Hardest working individuals. Dining always clean ready for us to settle down and eat! Very respectful workers I would say. Always show a warm welcome! Keep up the great work! read more

Gave them another try and same poor service. No food as usual, long wait times and employees scrambling around helpless. By far the worst Panda I been to. Would not be surprised if they do not last. I will drive a bit further next time to the location on Dysart. read more

This is without doubt my favorite place for fast Asian food. The orange chicken and fried rice are among my favorite things to order, not to mention the crab Rangoon. If you like Asian food you should try this place. read more

I Panda Express but HATE this one! I keep going there than afterwards I ask myself why??? If I get down they take forever to take my order. If I go through the drive thru they mess up my order. My favorite is the KP Chicken but last time I ordered it - it had like 3 pieces of chicken! I am done with that place ... HORRIBLE! read more

Worst Panda Express in Goodyear/Litchfield Park area. Portion sizes are being withheld. Have confirmation of this from an employee who says the manager is telling them to give smaller portions to make more money. And just confirmed with a bowl that I ordered and was half filled. Oh and if your military make sure they give you the discount, cause more than likely they will "forget" read more

Came in to get dinner. No food available they were training a new cook. Staff walks out no manager on site. Person who was supposed to be in charge loses it. Thanks Abagail for holding it together. I won't be back for awhile! read more

Worst Panda I have ever gone to. Trays are always empty(I work by this one on Mondays and every single time I have come here I have to wait for even basics like chow mein. Customer service is horrible. I asked for white rice and the lady taking my order rolled her eyes. Then she barked orders and at the guy ringing people up and I wasn't even done ordering. I wanted beef and broccoli but all that was in the tray was broccoli so I asked for the fresh stuff sitting on the counter and again I got eyes rolled at me. I asked for a side of grilled chicken and she said it's not her job and Nate would ring me up. Uh hello...you asked me what I wanted wth? Meanwhile the manager is on he cook line grilling chicken and not even paying attention to how her customers are being treated. This panda is severely under staffed. One cook trying to keep up with a drive thru and inside customers. Good luck. It's a recipe for failure. Speaking of recipe I'm not to sure what the deal is but his pandas beef and broccoli and string bean chicken was bland AF. I'm out. Never coming back here again and according to all the reviews on here a lot of other people are not either. Too many lunch choices out there to have to deal with this. read more

I've tried several times, almost $8 for a very small portions of food ??? Go to the one on Avondale and Van Buren.

Worst Panda Express ever. Service is awful. No white rice, No mushroom chicken. Always out of food and orders are always wrong. Where's the manager? read more

Just went through the drive thru, and spent 49 bucks on 3 panda bowls 3 chicken egg rolls, 1 large side of orange chicken and a large side of beef and broccoli except they gave me a large side of broccoli no beef, and the portions were terrible all three bowls had hardly any chicken on them and lil bit of noodles compared to other Panda Express restaurants I've been to. It's a Lil frustrating once you get all the way home and discover what you actually paid for lol read more

Friendly staff but served small portions and there was no beef in my beef broccoli plate. So disappointed !

THIS WAS THE WORST PANDA EXPRESS LOCATION I HAVE EVER BEEN TO!! They don't close until 10:30. Online it says 11pm I came at 10:03pm and went through the drive thru. The dumb bitch that was working asked me if i wanted to try the chicken special that they were having I said no thanks can I just get a panda bowl with fried rice and orange chicken. and after i said this she went silent. i proceeded for about 5 minutes to say hello. so i drove to the window and I can see the workers going back and forth sat there for another 5 minutes waiting on them to notice me. I drove around to the front and went to the door where it was locked. so i knocked and there were about 5 workers there they all looked up as if they had just noticed me and mouthed that they were closed and they laughed when i walked back to the car. I am beyond pissed and will be taking this to corporate. read more

I was so excited to have a panda closer to home. I've been to this location @10 times now. I don't know if this reflects worse on me or them that I can say this is hands down the WORST panda in the chain. (Me for going back after always having a bad experience...) They are out of half of everything, whether it's due to being busy, or because it's slow and not time to replenish the pans. The staff is friendly and young but never seems to be an adult anywhere to keep things moving...any direction would be good! read more

We will not be back at this location! Employees talk about you behind your back because we complain about the portions! We've come every week and the portions vary every time. We complain and the employee just argues with you. They don't even provide knifes, try to eat the Teriyaki chicken without one! read more

I have visited 4 times. So far this place is cool! Always a very tasty food :-)

If I could do 0 stars, I would. Every time my family and I have come to this location it's dinner time or just before dinner rush. Every time they are out of at least 4-5 items and wait until someone has to ask for it to even START making it then nonchalantly say ok 5-10 minutes. Drive thru had people waiting for 15+ minutes according to their screens. Waited for an item and the customer that ordered after us, took the whole batch before we got ours and we had to wait again. Gave us the bag to leave and thank goodness I checked because the plate only had noodles and rice in it! Gave it back to them and they still gave us the wrong items. By the way, there was 3 people us included inside. Not swamped. The employee on register gave everyone the rudest look. Definitely giving up on this location I'd rather drive an extra 10 miles and get the right orders and decent service. read more

Today was suppose to be a special activity for my niece and I. I ordered our favorite lunch to share with my niece for her 4th grade lunch. I was surprised to find the presentation, quality and customer,service app lacking from Panda Express #2758. I ordered a 2 item plate to share with my niece. I decided to use the drive thru because up on previous visits, going inside was more than a hassle. Besides, they usually have at least 2-3 people working the drive thru. Whereas, inside dining is usually slow in service. I placed my order, which was the first indicator of how my planned meal was going to go. I requested orange chicken and mushroom chicken and had requested half fried rice and half lo me in noodles. I don't think the server heard me because she repeated the order as 2 items with lo me in. I clarified my request and asked for a cup of ice water, 2 chop stixs, 2 fortune cookies. Since it was a,meal with my niece at her school. At the planned luncheon, I opened the plate to discover my meal was so messy, it looked like the food servers didn't even attempted to use the food tray for its intended purpose. Portions were unusually small, my mushroom chicken had no observerable pieces of chicken o, it. My mushroom chicken was a lot of mushroom halves and zuchinni slices. My half rice half lo me in noodles look like the food server served all lo me in noodles and tried to correct it by just topping off the order with rice. I was very disappointed, but was not surprised. Service from Panda Express #2758 has always been sketchy. I am sure I am not the only one to report concerns. I just hope changes and retraining will be coming soon read more

The drive through speaker was clear and the server Makaila was very polite. After we placed our order I decided at the window I wanted to add on spring rolls and she didn't have an annoyed attitude like some cashiers get. It was also very quick service. She also packed napkins and a fork which is probably mandatory but is still often forgotten at other drive through food chains. Definitely would come back again! read more