I enjoy this location in the Baldwin Hills/ Crenshaw mall. It's very close to me and a nice place to take a walk after. Normally they are cooking my favorite sesame chicken so it's always fresh. Bejin Beef is the only thing that always looks dry. Staff is always nice and helpful especially with the app. read more

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If I could leave a negative review, I absolutely would customer service was terrible, especially by a woman named Bolencia! I have been to multiple kind of expresses and it's mighty funny. How the one that's located in the low poverty area is the one that doesn't offer. Samples doesn't give the same portion as the other stores and they stand you out of your money, I recommend the boycott since they don't wanna give the same services in this low class area as they were in a regular area like Hollywood. read more

Panda Express at the Crenshaw Mall is no different from any other Panda when it comes to ambiance--nothing special, nothing surprising. What stood out was the staffing. There were literally two people working: one cook and one person handling everything else. The cashier doubled as the server, doing the best they could. You could tell they were stretched thin--but honestly, it was impressive to watch them keep it moving. read more

Can never go wrong with Panda Express. I love me some orange chicken for real. The team members aka staff are nice, professional, and good vibe to this location. read more

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Service is severely lacking. Had the most doldrum cashier and my food was average. *sigh* I don't even understand why I bother. read more

Ugh! Why is Panda so cheap with their food portions?? I bought noodles and orange chicken and look at their containers! The grease went thru the container!! Gross!! read more

Panda Express - Food container. - Chinese Near Me - Los Angeles, California

Yelp says this Panda Express is closed, but they are in fact OPEN. Ahhh a return to normalcy is becoming reality. Yay. Well the reality is when they advertise the new Steak & Shrimp bowl, it's $1.25 more than the usual bowl. The reality is the "jumbo" shrimp is a total of 3 shrimp sizes: 1 large 1 medium & 1 small. The 2 item plate reality is your portion of string bean chicken breast (where's the string beans) & mushroom chicken ( where's the zucchini or button mushrooms) & chow mein (overcooked/dry) is much LESS than the person that was served before you & the one served after you. Why is that I wonder. I couldn't believe my own eyes. The reality is that my mom witnessed this as well & expressed great disappointment. How sad. The reality is the Steak & Shrimp bowl was actually pretty good & would probably order again, just not at THIS location. read more

Panda Express - The new Steak & Shrimp Bowl. The only thing in our order that was worth taking a pic of. - Chinese Near Me - Los Angeles, California

Last Friday after work, I decided to stop at Baldwin Hills Crenshaw Mall to see what the food court had to offer. Out of the three businesses that I noticed open, I decided on Panda Express. This was at approximately 6:00 pm. The woman who took my order proceeded to prepare the teriyaki bowl I ordered. I recall her possibly being distracted by conversation going on with a co-worker as she placed the rice in my bowl. I stopped watching her preparation of my meal to step aside for other customers. My number was called and I took my "to go" order home. When I removed my food from the Panda Express bag and opened the teriyaki bowl, I noticed burned (black) chicken. As I began to move my fork throughout the food, I noticed the back sides of each piece of chicken was black! I threw the HALF BOWL of rice and burned chicken in the trash. The small vegetable box I ordered, because the bowl didn't have any vegetables, was edible. I never thought to save my receipt to get my money refunded. Getting a refund isn't the point of my review anyway. I write because I am thoroughly disappointed by the sloppy customer service I received, the lack of quality food offered (especially caring so little as to placed burned food in my bowl) and the fact that this business is in the community I live in. Baldwin Hills Crenshaw Mall deserves the best customer service as Panda Express in other locations are known for. I've tried the other Panda Express location near USC which is always clean but crowded. Obviously, that location respects its customer base. Panda Express, Baldwin Hills Crenshaw Mall . . . pitiful, sad, disappointing. I will remember to pass this location from now on. #homecookingtastesbetteranyway read more

Kung pao chicken is FLAVORFUL!!!!! TASTIER than any other panda express. I highly recommend it.

Ok, 5* As in the food etc. is maybe better than the average PE. I travel for work and PE is my goto for an after-work-mostly-veggie-healthy-dinner-fast-cheap. (I'm very demanding! right?) Now let's get to the Fast part. I've been at my current work location for about 4 weeks and about 3x a week PE puts a smile on my face (ok, it's the little things in life, and I only get one or two a month) They are in a mall, and wow, at 6pm they have the only line in the food court?? Kids climbing up to point out what they want. Kids ask for veggies?! No salted fat? What are heart attacks going to do? The wait is 3-4 minutes at dinnertime, and you can watch the fresh food coming out as fast they can, I can see them hustling. They do run out with such a small kitchen, they make up for it with efficiency, sometimes smiles, and often laugh at my silly humor. (the customer is always funny!) read more

One of the best tasting Panda Express inside a mall, maybe one of the best Panda Express in general. Servers were polite & helpful. I was greeted & offered sample. Tried the new honey sesame chicken sample & it was bomb! My only complain about the dish is the amount of yellow pepper they put in the dish. Only got 5-6 small chicken pieces & loads of yellow pepper. Loved this location & will be back whenever I'm in this location :) read more

I can believe that for a busy day and only have one cook I got there around 7:00 pm and I wait it in line for 25 min they gave me a flat soda not recommended read more

Always has a long line... Most of the time the food is fresh and the service is good. .. Located in the Crenshaw Plaza as well so expect busyness read more

Panda Express - My plate - Chinese Near Me - Los Angeles, California

There's 5 employees working 2 cooks 2 cashiers and 1 working the line and I waited in line for 10min which is ridiculous if the manager see that there's customers piling up I think the would hop in help the girl working the line nope if I was hungry ass hell at the time I would've left ... Panda Express fix it before it becomes a problem read more

Online ordering needs to improve. Pickup time was given. When I went to pickup my order IT WAS NOY READY. Employee stated they did not process order. Second time this has happened. What is the purpose of giving the customer a pick time if it is not honored? MC read more

Liz the manager is great! She always remembers us and is such a delight. I love getting my lunch here

IT'S GRRRRREAT!!!! I ordered food and paid some money. They gave me said food and I ate without getting food poisoning. Best Oriental food experience I've ever had. 5 stars Ricardo JP read more

Very unfortunate. The customer service was ok. Couldn't expect more since they only had 2 employees working the front. The problem was the burned food. I think they had the food on those burners too long. The line was extremely long and didn't move much. read more

I come here often sometime the food takes long because some items are not ready but they are always nice. Quentavia knows my order and she is very friendly read more

I was the last customer in the store and ordered a family pack 5 minutes before closing. I was told by the clerk they were closing and the grills were closed and I needed to speak with the manager. I spoke with Michael who said order what you like and we will cook it. They did. read more

Generic mall Panda Express; however they add more spice to their Orange Flavored Chicken than other chains I've been to.

If you're looking for a decent Panda in this area, you have found one. It's in the foodcourt of the mall. And its basically what you would expect from a foodcourt Panda Express. There was a line, but the workers were nice and quick. Food was good. read more

The food is decent, but the cashiers are NASTY because they handle the paper money, then grab UTENSILS and NAPKINS after handling money. That is a health hazard because money is many times as dirty as a toilet seat. YUCK!!! JUST NASTY.... Stop being nasty and let the customers get their own utensils and napkins!! read more

This panda need to hire more people to expedite service, 2 Servers and one cashier can't go thru a 20+ people line in a timely manner, this is not the staff fault but management, do something about it panda express this lines are always long and slow. read more

For a place that always seems to be busy they only have 3 people working. Workers are friendly but if your on a lunch break It could take a while. read more

The lines are always long, but the workers are fast ad efficient. The food is always fresh, and really good.

According to my receipt, I was there at 6:57pm on June 12, 2017. I was paying for my food, the bag was open and sitting next to the register. The employee that was ringing me up the proceeds to SNEEZE all over my food and made NO ATTEMPT to cover her mouth. I then said something along the lines of "I know you don't expect me to eat that food after you literally sneezed all over it..." She didn't look at me, she didn't say anything, and made no attempt to apologize. Another lady who was the "shift leader" went to get me a new order, and she didn't say anything. I had to ask for a manager. After I stated how disgusting that was and that's how you get people sick, she states that she would talk to the employee and that it was a "random sneeze." I think I started to see red at this point because what, pray tell, is a "random sneeze?!" I don't give a rat's ass what kind of type of sneeze it was and I have a feeling that the health department will agree with me. read more

I eat at Panda Express at least twice a week. My experience there is always great! You have a employee that always seems to motivate the team and is great in problem solving. His name is Abraham Nieva . If he is not a manager, he vere well should be. He can take over, train, and develop others. The Baldwin Hills Mall guest can sometimes be challening. Every time I am there Abraham makes it happen. He Should be a manager or corporate trainer. Thank You Abraham for you quality customer service read more

For a large plate order, can we have two sides and two entrees instead of one sides and three entrees? For example, Is it possible to double amount of steam rice and get only two entrees for a large plate in exchange? read more

Went here this past weekend on Saturday 3-25-17. The line was super , super long along with "long face" employees. The only one who was friendly was Niko. She took my order after about 20 minutes in line. The check out was even slower. Need faster service. I won't be back anytime soon. read more

They don't know how to run the place. Always low on food doesn't matter if it's busy or slow times of the day.

Well I Recently Visited The Crenshaw Mall Location Yesterday Which Was Fathers Day Around 12:30 According To My Receipt The Line Was Extremely Long And My Server Seem To Have An Attitude. I Had Extreme Difficulties With My Server Cant Remember If Her Name Was Natalie are Nicole She Was Latina ... But My Cashier Was A Breath Of Fresh Air She Made sure I Had Everything I Ask For and Did It Politely She Also Blessed My Day . I Will Only Be Returning Because Of The Cashier Who Name I Didnt Catch But The Name On My Recepit Is Quentavia W. I Greatly Appreciated Her. read more

The customer service sucks and the plate was so skimpy like the server counted how many pieces he put on your plate or something , I've never had this problem here before it irritated me read more

From my point of view, the seller should tell me which food is recommended for today. Furthermore, at that time I visited to Panda express, it will be better if there is any discount for the food left. read more

busy kitchen, slow service serving portions are poor than all the panda express near by next door find more options