The lady that works in drive thru is very rude and gives really bad service . She messed up my order and was very rude to me about telling her that it was wrong . She dropped the money and didn't even go get it or say sorry , my husband had to get out of the car to get it . This lady needs to be fired she has a really nasty attitude and shouldn't even be dealing with customers . read more

The team was obviously busy and overwhelmed. I wish they had announced there would've been time delays on the food instead of just having us wait there for over twenty minutes, we would've changed our order because we were on a time crunch. Broccoli beef tasted flavorless. I know what I can expect with Panda Express and this was just unbelievably underwhelming. read more

Omg I just left panda after I wait 20m... For grilled chicken with all 10 other cars in the parking lot and to get home with no grilled chicken and Kung chicken... Try calling and and of course no one answered read more

Panda Express - Missing food ... - Chinese Near Me - Los Banos, California

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I asked for double orange for my plate and this what I get. Very stingy 1/10. Not satisfied read more

Panda Express - Chinese Near Me - Los Banos, California

Every single time I come here... it is a disaster. How hard is it to put the three items I order into one to-go box. Half of my order is always wrong and it's just funny at this point. Also, they ALWAYS seem to be out of items. No matter what time of day, they are out of at least two of the items I would have wanted to order. And their customer service is pretty bad too. If they do something wrong and I address it, they aren't really interested in making it right for the customer (and most of the time they have a bad attitude). I would steer anyone away from this location. I will probably drive 20 minutes to the next location if I ever want Panda Express again. read more

I know they are busy , I order online to make things easier, but apparently that's not the case they need a strong person to help these kids, food was to be ready at 5:21, got there 5:25, 5:45 still waiting????? I don't blame the workers I blame management! read more

I asked for chow mein and got majority vegetables that it almost looks like i ordered the super greens. They also served me so little food that it looks like somebody already ate out of it before me. read more

Panda Express - Plate - Chinese Near Me - Los Banos, California

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If, you come here you will be dissapointed too by the little amout of food you get compare to the rest of the Panda Express you have been.

Love the orange chicken! Their cream cheese ragoons are the best. The chow-mien flavor is good, but the noodles could be softer.

While waiting in line today, an elderly hispanic woman, who had paid for her food, jumped in front of me to ask for pieces of brocolli, in Spanish. 3 to 4 people had to cater to her every whim while making me wait. I can't tell you how angry this made me. Everyone drops everything because someone only speaks Spanish and makes everyone else wait. Keep in mind, she had already completed her transaction. Repeat, she had paid for her food and was returning to her table when she jumped the line. I told the manager, in no uncertain terms, their service SUCKS. The good news? The younger employees work hard and tend to have better sense when it comes to keeping the line moving. They seem to have better manners than their supervisors. Corporate Panda doesn't seem to have noticed the bad reviews for Los Banos Panda. That's par for the Blanda Express course. Hey Panda! Where's the hot mustard sauce? Covid seems to have killed it. read more

Terrible service. The workers were very rude at the drive thru line. They had nothing I tried to order and had an attitude about me having to switch my orders due to there lack of food. One worker even had the audacity to mumble she didnt have all day as if I was in the wrong. Long story short I was forced to buy 5 orange chicken bowl's witch were disgusting, the chicken was hard and dry and tasted like it was under the a heating light day and the fried rice was very salty. Bottom line I wasted $50 for my family to be still hungry and unsatisfied, I wish I had 4 hands so I can give this place 4 thumbs down. read more

Food was predictable. I live in a different county, but I am pretty sure the closed bathroom is not a requirement. Asked for large unsweetened tea. Large sweet tea is what I got. No offer for refund. Extremely rude. read more

So I usually really like Panda Express when I am traveling and, more often than not, have had good experiences. Lately, though, I have found some, is it supply chain problems? The string bean chicken seems to always be sold out. This time, no one even could tell me when the string bean chicken would be ready. It was noon. People were pleasant, but the amount of food was smaller than in the past and not as good. Also, as a traveler, I need a restroom. I had been on the road for 3 hours, but the restroom was closed. So I went to Chipotle. I kind of wish I'd gone there for the food, too. read more

By far the worst customer service... I believe they feel entitled to act the way they do because they are the only one in town. Also they are constantly getting orders wrong or missing condiments. And let's not forget the ridiculous amount of time to you have to wait for stuff to get made. They are out of something way too often. read more

Wait over 10 min with 3 people to get service. I just walked out This was at 12:13 if I'm not mistaken that's lunch right Terrible service!!!!! No Panda for you:( read more

Panda Express - Chinese Near Me - Los Banos, California

The food is sometimes good , but when its bad its real bad. The rice sometimes is overcooked and hard, the chow mein sometimes has more veggies then the actual noodles. Also once I was at food4less and I seen a panda worker there buying it was either rat traps or rat poison and when I went outside you can see him walking towards panda! Damn sure wasnt a good idea to wear your uniform and buying that stuff read more

Worst Panda Express I ever been. There's always a wait and somehow they always short me on my order.

Well I just went to get food for lunch not long ago and I'm eating enjoying my food and I realize there's a giant hair in it. I appreciate cleanliness and finding hair in my food is disgusting! I don't go back and take the plate so you all can see because I have to go back to work but WOW totally wasted my time by going there. I guess I don't get to eat today. Also tried calling no answer at all read more

Panda Express - The hair coming out of my food - Chinese Near Me - Los Banos, California

Ran out of plates and then gave extra small portions and then would not refund me my money and then wouldn't give me managers phone number information and just told me to call back tomorrow horrible service don't go here read more

for one, where's the courtesy? when you order food the people in the damn drive thru should offer utensils to eat with. the person i ordered from went on to say pull into the parking lot and walked away from the window completely before i could ask for utensils and then the person who came out of the store had an attitude and said theres a small card on the window saying you have to ask like what anyways yea she had an attitude and another thing even during this whole coronavirus thing, every worker has gloves but they use those same gloves to touch the sliding window and the doors and the money from all of the customers like what?!!? so i guess store policy is only for the workers to protect themselves especially since they're working with food. i would put -9 stars if UPDATE so i went back to panda and the girl last time that said there's a card on the window that says you have to ask for utensils, it wasn't there on the drive thru and the lady was hella nice in fact she was the exact opposite of what the people were like last time she deserves 5 stars unlike the last two people. read more

They're so rudeee!!! Poor service!!!! They spit on my food!!!! So disrespectful!!! Never coming back!!!

I gave them 2 stars because the amount of food they give you is crap for the price you pay. See attachment litteraly was given about 4 pieces of brocolli, rice just enough to cover stirofoam plate (rice was cold for having just replaced it). Going to the Panda in my city to compare. But was a rip of !! 5 ***** for being clean. read more

Panda Express - Chinese Near Me - Los Banos, California

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Portion sizes are really small, every other panda I go too makes their plates bigger than this location!

If I could I would give 0 stars for this place. I ordered a kids meal chow mein and orange chicken and I got a ball of hair stuck inside the noodle. read more

Panda Express - Ball of hair - Chinese Near Me - Los Banos, California

I have stopped at this location many times over the years on my way through town. Today we went in and ordered. Line went quickly, but I noticed food wasn't being dished. I was called down to pay, but my food didn't come with. I stepped to the side to wait. Pretty soon, after a dozen people and about 10 minutes of waiting, I went back to the cashier. She told me they were still waiting on the mushroom chicken. No one mentioned it being out, or a wait, nor did they ask if I wanted to replace it with something different. I got a refund - which took a bit to get and still the mushroom chicken wasn't done - and went down the street. My friend who was three people behind me in line had eaten her meal by the time I was getting the refund. She counted the pieces of teriyaki chicken - 7. The service and quantity had diminished here. You don't get what you pay for anymore. read more

Was told 10 minute wait for kongpow chicken bowl 40 minutes later still nothing They hadn't even began on it Not coming back here read more

Every time I go here, the mushroom chicken is always under cooked. The vegetables are too hard. Chow mein is more vegetables than noodles

The worst experience at a fast food chain ever! Total mismanagement and after waiting 15 plus minutes, almost all food option empty asked to wait another 5min. read more

I'm trying to be understanding cause it's covid and everywhere is short staff but panda does this all the time. Teriyaki chicken is a premium item with that said panda as a whole needs to do something about those teriyaki sauce packets. Every time I order teriyaki chicken I always have to check because everyone seems to forget to put the teriyaki sauce. Don't charge extra for teriyaki chicken and not give me what I asked for. I think you should automatically add teriyaki sauce to the chicken if you know your going to forget to give the sauce packets. I ordered through door dash because my car is getting fixed. The kids got hungry so I ordered their favorite, teriyaki chicken which they didn't eat because all we got is dried up chicken that has little to no flavor without the sauce. Will never order panda through door dash again and if I do I will stay clear of the teriyaki chicken cause I'll probably not get the sauce anyway. This is not the employees fault, they are busy probably over worked and short staffed I know it can be easy to forget to throw the packets in there. Come on panda be honest with yourself. Be practical and do better. read more

Worst customer service so snobby and rude plus the chicken is never cooked go to the one in Santa Nella it's wayyy better

The hispanic manager there is very rude to her employees. I have seen her push one of the young girls. On a different day, she was yelling at a different young lady. The fact that she is the manager and older than them does not make it ok for her to be a bully to these young people that are just starting with their work experience. It is NEVER ok to bully anyone. SHAME ON YOU!!! The one star is for the manager. I give 5 stars to you young ladies that have to deal with all the stress of working with someone like that. They have both given me great customer service. Unlike the manager, who is always in a bad mood. read more

This location gives poor service to customers not only were they low on food while having a rush but also an employee mixed up not only our plates but everyone else's. As well as being registered under a different name when ringing up. The only thing the employee did was stand there meanwhile the manager wasnt doing her job as she should be I would recommend no one to step into this fast food restaurant with poor service. read more

I went into Panda this morning for an order that was placed the night before for a Family gathering , the Manager Mai said there was no order for me she went and checked in the back and found the order written out but was placed in the Completed order stack. I was so frustrated and she took care of the order and had it done in 10 minutes. This is such great customer service and my experience here was excellent. Thank You Mai read more

I wish I can give them zero stars but I can't so I'm going to leave it at one . My husband and I came to Panda Express on Saturday after my husband got out of work . Since we have 2 meals my husband had asked if he can get another fortune cookie because we only had one . The little girl in the window had an attitude when we asked and said it was already in the bag . We told her there's only one . Then she proceeded to say , you could have said it nicer !! My husband and I looked at each other like really ? We did asked you nice the first and the second time . As soon as we got home , our food was cold and on my plate , I didnt have no meat at all !!!!!!! I ordered orange chicken , beef and broccoli , and white rice and my husbands plate was just chow mein and fried rice . There was NO MEAT in mines !!! I called the store twice no one answered so I called corporate . The store manager Hannah doesn't give a shit . She seems like she doesn't want to be there . How you going to be a store manager and act like that ???? So unprofessional . So when we talked to the corporate manager she had gave us both coupons for a free meal . We decided to go up there and go inside and when we went inside I guess the guy cashier needed help so the store manager hannah came out with a whole attitude and want to belittle us like I don't know what the coupon is for when we told her what it's for . She walked away and shook her head . Really ???!!! So unprofessional . DONT COME TO THIS LOCATION AND DONT EAT HERE !!! Employees is just like the store manager fucking careless , pathetic with fucking attitudes & why the fuck would you train your employees like that not caring for customers or yet alone greet them when they entered the door ?? read more

Went to panda tonight the worker was very rude the entire time , the food was somehow undercooked and burnt at the same time. I would just avoid this panda read more

The manager Rocio is so rude! She talks to her employees in such a disrespectful way! Like chill out lady you're just a manager at Panda Express I feel sorry for her employees that have to put up with her nasty attitude read more

Too slow service. White girl at register don't know how to ring items. Inside temperature 80+. Not recommended

My cousin & I were stuck, just got in across the street to a local motel and we were hungry to say the least. Place was closing it's doors for the night and they assisted us with out a problem, very kind people, the food trays were almost empty, but you have to understand we were there a few mins past closing time, but they went out of their way to feed us. Thank You All ! read more

Excellent customer service by Monica. We walked in with our four kids and she exceeded all our needs by asking all the right questions. She filled all our drinks and brought our food and drinks to our table, gave our kids coloring pages and crayons. This industry needs more employees like Her. Clean environment and food is consistent. read more

This review is primarily about a particular staff member that works at this location and not entirely about the quality of the food. I normally don't eat fast food, especially the bastardization of Chinese cuisine that is Panda Express. Chinese food in America is basically mainland street food that tries to swerve along with the health code. Panda Express is essentially expedited fast food that simulates Chinese style recipes that appears appetizing to Anglo suburbanite America with little to no nutritional value in any of the menu items. Because of certain circumstances I was forced to eat here when I was visiting friends in Los Banos; The food here was atrocious. The migraine from the MSG like substances in their over processed foodstuff is too much; especially the gastrointestinal problems that occurred shortly after I ate here was the worst! The reason I'm writing is because of a lovely staff member there whom was so intriguing that she deserved a positive Yelp review. First off, she is new and I think her name is Katrina? She's in her early 20's, Latina with fair skin, blackish/blueish hair, short, captivating eyes, and a magnificent personality. We spoke at length since it wasn't too busy and I found she was very personable, a real human being; witty, funny, and quite possibly overqualified & underpaid for her position. She seemed pretty happy to be working at Panda Express and that was amazing in itself. I guess in Los Banos any work is good work even if it's at a crummy fake Westernized fast food joint. Her intelligence and professionalism for being a new hire astounded me for how fast she picked up the job. Usually new hires, or even veteran employees, are still fumbling around or are just plain old burnt out. My message to management and HR is to not let this person go. Give her raises. I mean a real raise, one that provides a Livable Wage. Promote her. Treat her with respect and dignity. Give her full medical/dental/vision benefits. Make her feel welcomed. And give her paid vacation time after she overworks herself for Panda Express. I only met her once and I wish could recruit her and have her work for me if I didn't live a fortnight away. Anyone coming in to dine here, do it only to be dazzled by Katrina. And no, I'm not inviting anyone to hit on her, that's unprofessional and rude. She's very knowledgeable in many subjects and is a joy to have been served by her. Panda Express gets zero stars for the quality of their food, but Katrina's customer service is worth a hundred Yelp stars. read more