They have reduced their entrée portions, severely replacing them with rice or noodles recently. I ordered a plate tonight. It had 90% noodles three little pieces of steak and only two pieces of orange chicken and only one of those two had actual chicken inside the batter.. the rest of the pieces were just batter. This is shameful I will not go back until I hear they have fixed the problem.. read more

Panda Express - Plate with noodles steak and orange chicken - Chinese Near Me - Royal Oak, Michigan

Food is good for when you want something quickly. I place Panda Express right above Taco Bell and right below Subway in terms of food quality, taste, and cleanliness of locations. They have an app, which is nice, but super long order numbers make it difficult for employees. Every time I come to this location, though, it seems like there is always a problem; no orange chicken, drink machine is down, employees can't find my food. Today, a staff member looked at my order confirmation and told me to wait because my food wasn't ready yet. Fortunately I was skeptical and had her confirm the order number against the food she had for carry out, and I'm glad I did because my food was right there on the counter; I would have been waiting a long time. Josh is the only employee I can think of who is consistently friendly and efficient at this location. He might be the only reason I keep going back. Thank you Josh!! read more

Panda Express - Plate with honey sesame chicken and chow mein - Chinese Near Me - Royal Oak, Michigan

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Friendly staff. Came here right when they opened on the weekend for Chinese new year party. Ordered 2 family meals and wow.. so far this is the better tasting Panda Express compared to the other location. Service is so quick and food is freshly made. We got orange chicken, Beijing beef, spicy kungpao chicken, chicken teriyaki and beef brocolli with chow mein. Will definitely come to this branch now knowing that the food tastes really good read more

Panda Express - 2 family meals - Chinese Near Me - Royal Oak, Michigan

First time at one of these places. This one opened by us recently. I got the large plate of greens as the base. Orange chicken and kung pao chicken and sweet fire chicken, another large plate of half noodle and half fried rice base, sweet fire chicken, kung pao chicken, teriyaki chicken and crab Rangoons and a coconut drink. The crab Rangoon is soggy and has no hint of crab. It's just cream cheese, scallions and soggy wonton. The fried rice and noodles are bad, quite bad. The Kung pao tastes decent but the chicken is fatty, sinewy and awful. The sweet fire chicken tasted okay, but once again the chicken is trimmed poorly and it's gristly. The orange chicken tastes good, but that garbage gristly chicken rears it's ugly head in every dish. Not sure if all Pandas serve up the same poor quality chicken, but given it is a chain, probably a yes.' The place hasn't been here long and there's already cobwebs. They closed the dining area at 8PM, promptly after our last foot exited the doorway. The drive through is open afterwards at least. I tried my first and last Panda Express for this lifetime at least. read more

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I stopped in for lunch and experienced wonderful customer service. Unfortunately, they did not have the super greens that I really wanted but the service and attentiveness was exceptional. The location is very convenient and clean. Loved the staff. read more

My husband and I got to try the Panda bowls that came with one entree and a side. The chicken was well seasoned and a little spicy. My husband said his was so delicious. The food was really hot and fresh. It was much better than the food we have had at other locations nearby. The noodles were also great and fresh. The only difficult thing was trying to turn into the building because we could not turn left in two different spots. We did eventually find a way to get in. There was a lot of parking and there was no line inside. When we are in the area again, we will definitely stop in again. read more

Panda Express - Chinese Near Me - Royal Oak, Michigan

Attractive architecture, spotlessly clean. I stopped in at 2:00 on a weekday. The food was lukewarm and the Beijing Beef was rubbery. Perhaps it would be hot & fresh if I were there when it was busier, who knows? Ample helping of rice but the Beijing Beef portion seemed small. Eat-in food was served in single-use disposable plastic, including disposable plastic flatware, but there were no plastic-recycling receptacles. read more

I visited this newly opened location, as part of the yelp event. We were able to get two different bowls as part of the event, to get a better cross-section of the food. We also got some of the cream cheese Rangoon's. Since it's new, everything is bright and clean and modern. The staff was a little slow, but they're new. More importantly, they were informative and friendly. We really liked the food. The fried rice was a little bland, but the noodles really good. Both the almond chicken and the shrimp were excellent. The cream cheese Rangoons were just a little too salty. But that's for me and my evaluation. I know some people like salt. Definitely a great meal option. and fairly fast because of the way they dish it up, with the kitchen immediately behind them to keep refilling the serving counter read more

This place is amazing per usual! But to add another one is just righteous right. So grand openings are always rad because they give you free stuff but today I stumbled upon a new dish, "almond chicken" it's so delicious and I'm addicted... like the organ chicken is awesome but this might take the cake. Any ways to the main points the bathroom is clean and the staff is super friendly and fast! The energy here is unmatched and positive and everyone is super helpful so the service moves fast. From inside to the drive-thru. This place is family friendly and if they run out their staff is super fast and efficient in making sure the dish is replaced and they don't give you the hard rice at the end of the serving bowl either that important laughing out loud. read more

Panda Express - Almond chicken /white rice - Chinese Near Me - Royal Oak, Michigan

Where do I start? Panda Express is not bad, but, not great. If you're short on time and craving Chinese, then, this is the place for you. I got 2 bowls, the orange chicken and the chicken with green beans. The way it works: you pick your starch, either fried rice or a lo mein noodle. Then the Protein, there's many items to pick from. It's setup cafeteria style, where you can see all the items I chose the noodles for both bowls, they're tasty but dry, very heavy (you know you've eaten). Both Proteins were tasty, but I found the combination dry, the only sauce is already on the protein. I purchased an egg roll, lots of black pepper and cabbage. I'm glad I tried Panda Express. I met a few people in line, praising the food. For me, it's not my cup of tea. Oh, they do a brisk drive thru business too. read more

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This is definitely one of the nicer Panda Express' I've ever been to. I was warmly greeted by two employees when I walked through the door. The food was all stacked and looking beautiful at 3:30 in the afternoon. I was a little concerned because it was between lunch and dinner but everything was stocked accordingly. I ordered three bowls and planned on eating them later. They were kind enough to package the entrees separate from the noodles and rice to aid in reheating later. Also I'm not big on my food touching so this worked out really well. We ordered chow mein, fried rice, chicken and string beans, kung pao chicken and the famous orange chicken. All were very delicious. We have visited the other Panda Express in Royal Oak and we're definitely going to go back to this location over the other. The quality was so much better and the service was great. read more

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Stopped by today to grab a quick late lunch. There is plenty of parking, and I was pleasantly surprised to see a drive through! Inside, I was greeted with a smile and was able to order my food immediately. I really appreciate that all the dishes have calories listed, to help me make an informed decision about my entree. I got fried rice with Black Pepper Steak and Orange Chicken. The eating area was clean, and had decorations for their grand opening. Overall I was in and out under 5 minutes and was pretty impressed. I liked the Steak better than the Chicken. read more

Panda Express - Black Pepper Steak and Orange Chicken - Chinese Near Me - Royal Oak, Michigan

Not a huge fan on chain places, but this was a really good experience. Had the chance to try 2 bowls. Tried fried rice with Pepper Beef, and Noodles with Almond Chicken. Rice and noodles could use more flavor, but they were both ok. Noodles better than rice IMO. The beef in the steak dish was delicious, it was tender, well cooked and flavorful. The almond chicken had white breast meat, delicious coating and a flavorful sauce. I liked the sliced almonds on top. Servicr was quick, a few people eating in, Nobody in line. Went thru and got my food in about 5 minutes. Purchased an eggroll and crab rangoons to try. Rangoon better than the egg roll. Eggroll was mushy and not the most tasty. But my experience was really good. read more

So quick and efficient! Great location in front of a Kroger too. Plenty of hungry people nearby. I had the crispy almond chicken and the orange chicken. Both over fried rice. I liked both of them but thought the crispy almond chicken had more flavor. The service was good. Very fast. I was able to get through during the lunch hour within 5 mins. Great for take home! Very neat inside. read more

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Nastiest teriyaki chicken I have ever seen literally had to return my order it was so gross. Not going to panda ever again.

Neutral review on this. Their service lacked (person behind the counter was too preoccupied/busy to pay attention to my order, took me three times to repeat it and she still put the wrong stuff in my bowl), but the food itself was fresh and tasty. read more

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Usually not a fan of chain resturants because everything seems so pumped out but we decided to try because I've never had Panda Express before! Location was right conveniently on the corner so easy to get to from either direction! We used the drive through and I will say for being a new location everything was very smooth and fast! Menu was very simple and to the point which made ordering fast also! Food came out promptly and cashier was extremely nice! We ordered the orange chicken with rice and the mushroom chicken with super greens. All of the food was delicious and tasted fresh! read more

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This place is run so well--always clean, everyone is always friendly, and the food is always good. Shoutout to the manager Ricky who is cheerful and has amazing attention to detail. I wish all "fast food" places were run like this one. read more

I stopped in today after grocery shopping at the Kroger located in the same lot. I haven't had Panda Express in years and decided to give them a try. What a disappointment. I got a side of chow mein...it was dry and flavorless. I had to doctor it up with soy sauce, hoison sauce and chicken stock when I got home. It was still just barley edible. The fried rice was the worst part of the meal. It had absolutely no flavor. It was dry and stuck together. I tried to save that when I got home but no amount of doctoring could fix it. The orange chicken and the honey sesame chicken were ok but nothing that I ever have to get again. Based on this visit I will not be back to Panda Express. read more

Had a great experience today after being somewhat disappointed from the night before. Our order the night before was incorrect when we got home. Came in today after calling the night before, told to bring in our receipt for the correction. The staff was SO friendly and accommodating with giving us our food. Even remembered that something we had previously tried to order was out. Offered us our original selection that they had fresh. Dining room area was clean and bright. Really nice experience. read more

Got a chance to try out the new Panda spot in Royal Oak. I like that its pretty convenient to get to, theres a drive through right off 12 mile so you can efficiently get some panda on your lunch break. They also have a pretty roomy interior with plenty of clean tables if you feel like eating food there. My go-to is always the honey walnut shrimp but I had to try the crispy almond chicken they were promoting. I thought the almond would be weird but it actually added to the satisfying crispy crunchiness of the chicken. Service was fast, food is to be expected of any panda location, and the staff were very friendly. read more

Panda Express - Honey shrimp and crispy almond chicken - Chinese Near Me - Royal Oak, Michigan

I am a longtime customer. I have been to every location. They are the most prejudice in Surrey. Food portions, two people of color I do not recommend them.The food is good, but they are so prejudiced with serving people of color Shame are you read more

We had the chance to try this new location through a Yelp Elite event. The location has pros and cons - if you're heading south or east, it's really easy to get in (otherwise not so much). Also, a drive-thru and quick access to jump on 75 are perks! The staff that I encountered were all really friendly, noticeably more so than other fast food spots. That helps the experience! Overall, the food was pretty good. The noodles were delish but the fried rice was a little bland and over cooked. Can't go wrong with orange chicken or beef and broccoli, though! :) read more

Just visited the new Panda Express in Royal Oak at 12 Mile and Stephensen and the food is really good! I got their new Almond Chicken Breast Bowl and my husband got the Honey Walnut Shrimp Bowl and we both enjoyed them very much. They definitely give you more than enough food to eat. The restaurant was very bright and the employees were very nice and knowledgeable. Highly recommend! read more

Panda Express - New Almond Chicken Breast Bowl with noodles - Chinese Near Me - Royal Oak, Michigan

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I placed an online order set for 10am pickup. We go through the drive through and no one answered the speaker! We try to walk in and it was locked! The hours posted and the hours online all say they are open. I call and eventually they bring it out 30 mins later! I get home....and there are 5 DEAD FLY'S in my bag that was sealed! GROSS! AVOID this location!!! Horrible! read more

Saw a roach in the kitchen while waiting for my incorrect order. How hard is it to get a 3 part order with all premade food correct? I said I wanted rice, the lady taking my order repeated rice back to me, the screen said rice, and my receipt said rice, so to my surprise what's in the styrofoam box of luke warm god awful food? Lo mein. I never come here because everyone knows it's terrible, but this location really took it to the next level. If you're reading this and still decide to go, enjoy your roach meal. read more

Making this personal. The kids that work there are a joke to those working in fast food bustin' their butt to get better pay. They need to get their head out of their you know what. Every single kid working behind the counter is dumb with severe attention issues They forgot my food. They gave me a bowl rather than a plate. Never gave me the rangoons. Asking me if I want a cheeseburger as I pull up to menu. This place can kiss my you know what and I'm annoyed I even went here for lunch read more

Ok here's what they have right. They have nutrition information readily available and highlight healthy options. They allow you to do half rice and half steamed veggies as a base. This is a person on WWs dream come true. (The rice portions are way too big usually.) The staff was friendly and they had good customer service. The string bean chicken, one of the healthiest menu items was really good actually. Here is what went wrong. First they informed me that they were done with brown rice for the evening, it was only 6pm and peak dinner time. The fact they offered It influenced my decision to visit. Then, after agreeing to white rice, I get home to discover they gave me chow mein noodles instead. While yummy, they are probably one of the least healthy menu items. (You could see the oil in the bottom of the container). I'm wound up throwing away 1/3 of my dinner. The prices are good and supposedly MSG free. I want to like them but the challenges today negate the reasons I chose them. I will try them one more time in a few weeks. read more

After I consumed this food I was on the can for over a week it was horrific. Good food bad ending.

Menu prices are not what you are really charged. Menu prices on drive thru are incorrect

I just love panda in general. So having this one close to home is great. I hope business does well because the people that work there are sweet and fast, and food is hot and good read more

This is the best Panda I've been to. The staff is so friendly and fast. I love it here. I hope they're getting paid well.

The worst customer service and rude employees. Waited 40 minutes for a mobile order and was kept waiting while others (in store and drive thru) got their orders and left. There are 3 other Panda Express in the area. Do yourself a favor and avoid this location at all costs. read more

Horrible quality of meat. I got the Teriyaki Chicken bowl. The chicken was the worst quality of meat I have ever received. Grilled chicken is hard to screw up. It was greasy and dark. Did not look like what was in the menu!! Do better!! read more