Used the app today as I was running around and it sounded good. Love how simple the app is. Drive…read moreup and give them your name and drive through. I was in and out in under 3 mins and had time to park in the shade and enjoy a late lunch. As always the staff is kind, friendly and helpful. Food was good as always, it's fast food after all so nothing out of this world. But it's always consistent and more importantly they always get my order right unlike so many other places. Will be back again I'm sure.

I placed an online order around 10:27 AM. The app still allowed me to place the order for pickup,…read moreso I assumed everything was fine. I arrived at exactly 10:40 and marked in the app that I had arrived. When I spoke to the gentleman in the drive-through wearing aviator sunglasses, he wasn't outright rude, but his attitude was very dismissive. What bothered me the most was that when I tried to explain the situation and asked if he could check with someone inside, he simply said he couldn't help me anymore and walked away. It very much felt like, "this is your problem, not mine." Apparently, if you place a pickup order and do not press "I'm here" while you're on the way, there's a chance you won't receive your order even if the app allows you to place it. This was never made clear in the ordering process. I was told I should have selected curbside instead of drive-through, but by the time I arrived it was already too late. For context, I had been up all night at home with two sick kids. I was exhausted, and breakfast was something small we were all looking forward to after a long night. As a mom, sometimes those little things can really make or break your day when you're running on no sleep. What disappointed me most wasn't the policy it was the lack of empathy. I asked to speak to a manager and pulled forward. The girls working the window were not rude, but the overall situation still left me feeling unheard. I was so exhausted trying to explain everything that I actually burst into tears. I do want to be clear that this review is specifically about my drive-through experience. I have gone inside many times and the staff inside has always been wonderful. There is a woman who has worked there for many years who is truly exceptional and always so kind and welcoming. Unfortunately I don't remember her name, but she is amazing and has always provided great service. I come to this location almost every day and have supported this restaurant as part of our community. I'm not someone who asks for exceptions, but sometimes customer service means recognizing when a situation calls for a little understanding and kindness. Because of how this situation was handled, I will not be returning to this location or any Chick-fil-A. I will also be submitting this experience through the "We Care About You" customer feedback option so they are aware of how this was handled.

I go here almost every week. Their food does not disappoint! I started coming here ever since they…read morefirst opened. It was nice when they had you order and get your own food but covid took it away. Now, you just need to go up to the cashier and order your food or order it from your table online. I use the urban plates club pass because I go there a lot and their discounts are great. Their service is decent. They have many seating options and sizes from big 8 people tables to 2 people tables. Their food is good and comes in large portions if your order the right dishes. They sometimes have chef spotlight and dishes are cheaper which is nice. I usually order the Mushroom and Beef Stew, Chimichurri Steak, and Chicken Cobb Salad, and they are really good. This time I went I wanted to try something new so I ordered the Roasted Barramundi Sea Bass and the fish was giant! The sauce it came with was really good. Overall I definitely recommend you to go here with large or small parties.

The food is tasty but I have ordered delivery about 6 -7 times. Only once have the fries been warm…read more Today these fries are stone cold. I called the restaurant, which I never do, and was basically told it's not their fault but to notify Door Dash. Not how can we make this right, or we'll send a 10% coupon or anything. I was told that if I want the food hot, I need to come in to eat. Really?? If I could, I would. Sorry Urban Plates, I won't be ordering from here again. What a disappointment.

The chicken here is so tasty and juicy, and they do not play about the spice…read more Landon is the greatest person in the world and let us sample the hottest flavor because the other people in my family believed themselves stronger than gods. I did not feel my lips, let alone body, for the next 30 minutes. Like pure capsaicin straight to my blood. Thank you Landon for saving us from future Pain and Agony. I got the #2 in medium and felt pretty happy with that spice level, we also got the Angry Mac in hot. I could not enjoy the angry Mac until much much after the burn of Angry rubbed off. But man were those good leftovers a few hours later. All amazingly good, and really hit the spice fix, my mouth is watering just remembering it.

Well, first time probably the last time. Sorry. Reasons:…read more1. Sandwich was sloppily assembled 2. It literally fell apart as soon as I picked it up 3. Why are they asking for a tip when the cashier literally touched 2 buttons on a screen. I'm pretty sure I could have done that myself. The chicken was very good but after the second bite I felt like I was eating in a third world country having to pick up slop with my fingers. So, if you know the bun is going to disintegrate why not wrap it up so it can be held without making a huge mess? I would never eat spaghetti with my fingers but that's what it felt like.

Consistently fantastic! From the quality ingredients to the size and taste. This burger is a must…read moreanytime I'm in Cali. Love the simplicity of the menu and the scriptures on the packaging. When will they ever come up north I dont know, but if they did, they'd clean up.

2 out of 5 stars -- In‑N‑Out Burger (Newbury Park, CA) I…read moreknow In‑N‑Out has had a huge following for decades, but it's one I've never understood. In more than 40 years, I've never found their food satisfying or delicious, nor have I ever chosen to go there on my own. Their burgers have been downsized so much that it's honestly difficult to find the meat under all the lettuce and tomato. The bun is greasy, the burger is greasy, and even though the employees work hard, they still manage to get my order wrong more often than not--and I only eat here rarely. The store itself is impeccably clean, but usually very noisy. What really gets me, though, is the overwhelming greasy smell and feel in the air. It absolutely nauseates me. Years ago, I used to pick up food for my family, and I'd put the bags in my trunk to avoid the smell. Didn't help. Now I won't even put one In‑N‑Out burger in my car - anywhere. The smell permeates everything, and it's just so gross. To each his own, but for me, this place is a 2 out of 5.

What a GREAT mexican spot! I called our takeout and the hostess who was working was very nice and…read moreaccommodating. She knew the menu very well and helped me with choosing my dish considering my dairy intolerance. I believe her name is was either Hannah or Heather... something with an H but she was great! Definitely recommended and will be coming back soon!

Love the food and eating in the restaurant is always a pleasant experience…read more However, ordering online, I've had three fails so far. Something is always missing Once it was the rice in my bowl.. today it was the salsa for the chips. And once it was the sauce on the side. Just a bit frustrated

My family and I have been coming here for years. It has been a while. I went today after a couple…read moreof years and the food is still amazing. Great quality, amazing taste, the best service, and all around a great place to eat.

Extremely nice and friendly owners here, who for a very casual spot, make a mean hot dog and…read moresandwiches. We tried a kraut dog and a dog with grilled onions. Both wieners were nicely grilled, had char marks and the toppings of grilled onions and kraut were delicious as well. In addition, we tried the grilled chicken sandwich as well as the club sandwich. Both tasted good as well and you could tell that all the ingredients were very fresh. The spot itself is small and is a part of an outdoor mall, but they have very cozy, rustic seating outside, with wooden tables/booths. The whole place has great energy about it. Would definitely come back again.

The fish and chips at California Fish Grill are SO good! The fish was perfectly crispy on the…read moreoutside, while still being tender, flaky, and juicy on the inside. Every bite had that satisfying crunch, and the seasoning was absolutely delicious. The fries were golden, crispy, and perfectly salty--the kind you just can't stop eating! The whole meal was so fresh and flavorful that just thinking about it makes my mouth water. And a special shoutout to Brooklyn, who was such a wonderful help! She was friendly, attentive, and made the whole experience even better. You can tell she genuinely cares about making sure customers have a great experience. Between the amazing food and the wonderful service, this place definitely deserves 5 stars!

To put simply, California Fish Grill is a great basic spot for grilled fish items and traditional…read moreAmerican style family dinner sides that are quickly prepared for you. They have dishes like grilled salmon (multiple types!) with your choice of sides, from fries to brussels sprouts. (Another choice of protein is chicken! Yes, chicken!) They remind me a lot of Urban Plates, which also has the similar style grilled/ cooked protein with simple and easy dinner style sides. When we entered, they had a walkway that went to the cash registers where you could either order yourself on a screen or with someone. The service was pretty fast and took no long than 10 minutes, and has always been pretty easy (considering most of the actual customer service is a screen.) The prices and the sizes? Personally, I think they're great! I get what I can eat as really, two separate meals, and it's less than $20. Now is it the best fish in California? Maybe not. It's fast, it's easy, but this isn't a hamburger or a fast-food chain that makes you feel bad about eating junk food; this is a place that actually gives you those healthier options, but at a sweeter price point, yet RELIABLE - especially when it comes to fish. Clam Chowder: 2/5 Salmon Plate with white rice and fries: 4/5 A little bit of a skinny salmon. Rockfish Plate with rice rice and corn: 4/5

After a really good experience at this Jack's place today, and also read some of the bad reviews…read moreothers have left, I feel compelled to give a big thumbs up. Dear Hubby and I had been across town for a Yelp event, which was coffee and a pastry. He hadn't yet had breakfast or lunch, and only tried a bit of my coffee cake, so he was hungry. I had to get back to work and didn't want to take the time to go to a walk-in place that he'd suggested. JITB was my recommendation, so we swung by. The cashier was great, from the time we placed our order, to when we came around to pay. He was friendly, helpful, and went above and beyond. He offered us condiments for our order without us having to ask. He let us know the present options for flavors for their Coke-Your-Way machine since I'd asked initially for raspberry and that's not a choice at this time. He knew what the options were without having to consult a written list. He might have been a shift manager, and, if not, then he should be. He had the right info, the right attitude, and made "even" a fast food job seem like he was glad to be there and to take care of the guests coming through. Given how expensive food has become, even at fast food outlets, being treated so well by an employee helps elevate the experience. We hit the drive-thru lane this time, since I had to go back to work. Everything was packed well and all condiments included so that when we got home we had what we needed for our lunch meal. Wish I knew the man's name so that I could call him out for his great attitude and service. Hope that this review helps the management know that this kind of employee makes a positive difference.

I've slowly watched as your quality and lack of listening plummets to the point where,, I'm NOT…read moreRETURNING , I ordered a taco combination well done and I said " well done 3 times " what do I get ? More undercooked than usual and what's with the tacos ? no lettuce a small area of cheese was on the tortilla but not IN the taco and that was just one , the other 2 had no cheese . POOR , POOR , POOR !!

SO SAD - Dog Haus decided to change their menu as a whole company nationwide and I don't know if it…read morereally satisfies us the way it used to. Dog Haus is known as an American craft-casual restaurant that's famous for their gourmet hot dogs and sausages all served on Hawaiian bread rolls. However, the new menu eliminated a good amount of their reputation! They sell smash burgers and grilled chicken, but it's called Dog Haus. The menu no longer has items like the spicy Italian, smoked apple sooo veggie sausage, chicken-mozzarella, and curried Thai Fighter wurst. Now, they highlight their normal hot dog and pork sausage - that's it. They used to sell their gourmet and different flavor combination sausages and bratwurst, but now they don't. It's turned into a restaurant like Sonic (but without the fun desserts and drinks) and Shake Shack (but at least Shake Shack has shakes.) They lost their uniqueness. Other than the company decision, which was probably the wurst business move, they also did not communicate clear enough to their employees because everyone at this location seemed to be over it. The guy at the cash register was incredibly annoyed that we didn't automatically understand that onion rings obviously aren't on the menu like before and onion strings are the new thing and what the differences are. We're sad because we really liked this restaurant and location, but it's not worth the food that's now pretty basic at most other American restaurants. Having smash burgers as a hot-dog place vs. selling hit smash burgers at somewhere like Fat Sal's where they're known for that is a bit different. Additionally, the customer service was NOT it. I asked for a water cup and was very disappointed to see that even after running the water for a few seconds, the water was still pink and not clear. When we got our food, our onion rings now onion strings were one of the saddest "shareables" side on their menu. They were limp, oily, hard to eat, and definitely not the move. We ordered entrees and weren't too impressed now that the dogs were normal, as well. Ambiance wise - they have seating inside, some seating outside, and inside have a tv where things like the FIFA World Cup play on a big screen.

Went here on a random Thursday it was a little busy but we ordered quickly and food came out within…read more10 minutes. The restaurant was so warm! Wish they had an ac. The food was all correct and tasty. I really loved the fries. Many soda options. I will say it was very pricey. Almost $40 for 2 chili cheese hotdogs 2 drinks and 1 fries.

The Habit gives you a great burger without the line. One should first download the app and take…read moreadvantage of the special deals. I talked about the burgers but what I enjoy are the chicken sandwiches. I also enjoy the Gotta Habit meals. They usually have $10 boxes that include a drink, side and sandwich/wrap. There is a woman there who only works MONDAYS. She knows who she is. She keeps gummies in her pocket and if your nice she will give you one. I must be nice because I got one. There is indoor and outdoor seating. Self serve Pepsi and a good cucumber lemonade.

Incompetence at its finest. I placed a simple to go order at their kiosk and was order # 25. Waited…read moreapproximately 10 minutes for them to call my number, I grabbed my order, and once I got home realized that they had given me order #23. The number is literally on the label of each item in the bag, so why that was so difficult for the clerk at the front to differentiate is beyond me (they were not overly busy). When I called in, they had the audacity to ask me to drive back to pick up a new order. Are they going to reimburse me for gas? Probably not. I requested my money back instead but was told I needed to go to their website to do so. I did so immediately and the prompt told me someone from customer service would reach out to me to resolve the issue. Instead, I got an email a few days later saying they forward my request to a Customer Care Manager. That was over a week ago and I've heard nothing. I feel like I've been scammed of over $20 for food I didn't eat. Do yourself a favor and steer clear of this place!