I visited Panda Express on December 16th between approximately 7:00 and 7:10 PM and had a very disappointing experience with an employee named Yaneath. From the beginning of the interaction, her demeanor was rude and unwelcoming. She avoided making eye contact, gave dismissive and unfriendly looks, and appeared visibly irritated while assisting me. When I politely asked for a sample, her response was rude, and she did not engage in any form of basic customer service or courtesy in solving my customer service request. There was no effort to be helpful, friendly, or professional, which made the interaction uncomfortable and unpleasant. Based on her behavior, it appeared that this type of conduct may not have been addressed previously. An employee who interacts with customers in this manner would typically have been corrected or coached. This concerning behavior leads me to think she has gotten away with this in the past. It was concerning to experience such a lack of accountability. Many people need jobs and would love a job at Panda Express and to be wasting a position for someone who does not take her customer service seriously needs to be addressed. I hope this feedback is taken seriously and addressed to ensure better customer experiences in the future. read more

If you haven't been to the panda in Turlock on countryside u gotta go the manager is soooooo beautiful!!!! And the food is good too lol

Watch out! They don't accept pennies anymore. So they will ask you before hand to round up. Well they are pocketing the change into their pockets . I can pay my change without using pennies! I think they are ripping people off! Do better Panda Express! I wonder if I should call corporate for pocketing more than you should! read more

Stopped here late at night for some dinner. I wasn't expecting to be wowed by their fresh food since it was late but we were wrong. We had fresh food fresh out of the grill. Waiting a few minutes for my kung pao chicken but it was okay since it was going to be fresh. Customer service was great and we had a great dinner. read more

This was my first time at a Panda Express. It was good. Inexpensive meal. I got the fried rice and black pepper angus steak. It was good, I'm not sure it is worth the premium price. I think I would been just as happy with broccoli beef. I got the bowl. It was a good portion size for one person for dinner. The dish arrived surprisingly hot. I had doubts as it had to go around the counter before it got to me uncovered. We are there. Seating was plentiful and the restrooms are clean. All I'm all a good experience. read more

Panda Express - Black pepper angus steak - Chinese Near Me - Turlock, California

Lots of good stuff here but in my last visit I had Beijing Beef it was overcooked and dry I understand it was a new cook or mistake but maybe fix it by adding a little more butter or something!!! Do best thing would be to toss and do it right! Restaurant was clean cashiers where nice Server was shy on the portions but I'm a lil chunky so I guess that was ok read more

Work ordered a group order. I did a 3 item combo woth half veg and half chow mein, orange chicken, Beijing beef and mushroom chicken. My mushroom chicken is nowhere to be found. Disappointed! read more

Panda Express - Ordered 3 item combo and only got 2 items - Chinese Near Me - Turlock, California

WOW, this is what you get now with stingy companies, 5 pieces of meat and a GIANT onion. I understand its a bowl, but come on, give me a little bit more meat. read more

Panda Express - a close up of a person's legs - Chinese Near Me - Turlock, California

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Brianna needs to work on her customer service skills. I waited 10 minutes for a fresh order of noodles. They already packaged my other food so that got cold. When the order was ready, no "thank you for waiting" or "sorry about the wait" or any acknowledgment that my other items were now cold. read more

The reviews don't do the place justice for their upstanding customer service. I am a regular and the food there is as you expect from Panda Express when it comes to their delicious Orange Chicken and Chow Mein. I had an issue that occurred with my food and they were absolutely quick to resolve it with freshness. I thank the employees and the manager especially for doing their absolute best! read more

The food is what you would expect at Panda Express. Pretty good. The service here is very good, very fast. They get you in and out. The ambiance is a little boring but expected at a place like Panda Express. I recommend this location for a quick bite to eat, however there is no drive thru. read more

Worst chinese food everytime I come here there is a problem today they forgot my kids orange chicken the amount of money I have lost to this place should be a crime they're are literally steeling from me. read more

Panda Express - No orange chicken for my kid I guess - Chinese Near Me - Turlock, California

This is a total waste of your time this was the last food on earth I wouldn't eat here you shouldn't either the service is very horrible they act like they don't know if you're doing I wouldn't recommend this if my life depended on this. When ordering food choices they don't listen to you even though you're going to pay for the extra or whatever it is because they have their set guidelines and they will not accommodate you fun experience I wouldn't bring my worst enemy to this please . I am a very large man and they were body shaming me asking me loudly in front of the other customers am I sure I wanted the extra scoop I don't appreciate that read more

I ordered online. When I went inside to pick up the staff seemed stressed and not friendly at all. I walked up to the register to wait for my order I noticed the floor area had been flooded and towels on the floor. No wonder the staff was stressed!! I took my order home to eat, the food was good but would have been better with some condiments. Next time I order (because I will) I will make sure I get soy sauce too!! Hopefully they will get the restaurant floor area fixed and the staff may get to perform better customer service. read more

Bad experience at this restaurant. The orange chicken was all batter and not chicken. The name says orange chicken and not orange batter. I noticed the chow mein was nothing but vegetables and not noodles. My poor 6 year old even complained saying it was mostly vegetables. Her exact word, "Daddy all it is is salad and not noodles." I had to share my rice with her since the chow mein lacked noodles. I had to share my meal with my daughter. Way to kill my dinner panda. Pretty disappointing for Panda. Maybe it's just this panda because I haven't experienced this at other pandas. Guess which panda I will be staying away from? read more

Panda Express - Where is the noodles? - Chinese Near Me - Turlock, California

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Honestly, the customer service is terrible besides a few nice girlies. I haven't ordered at this Panda location for years, and I just recently stopped by the other day. Was very rushed to order, and not knowing exactly what we wanted within seconds irritated the man taking our order. Besides that, the food was good. Unfortunately, we won't be returning. read more

Ordered online. Pick up at 6:38. Order completed at 6:50. Better off going through the line. Also paid extra for beef dish and it had TWO pieces of beef. Food was okay, it is fast food Chinese so I expect it to be okay and not great. read more

So I went for lunch and unfortunately it was a tough visit. The wait for my food while I was in like was over 20 mins. Luckily I have an hour for lunch. Otherwise everything else was fine. read more

Another terrible experience!!! 2nd time they got my online pick up order wrong. Also, it was supposed to be ready at 12:15. I waited 15 minutes and got my order at 12:30. This Panda really needs to get their ?!*! together. They don't leave your order on the table anymore for convenient grab and go. You have to wait for the cashier to serve 3-4 people before they serve the online order pick ups! I will not let this Panda get my 3rd order wrong!!!! NO MORE PANDA FOR US!! read more

Panda Express - Super greens, string bean chicken (tasted burnt) and what was supposed to be honey sesame chicken. - Chinese Near Me - Turlock, California

This is pretty sad... I don't eat very much so I usually buy a child's plate and I'm full. I got my teenager a bowl. Kid you not I had more food in my kid meal then in this bowl. It's not the first time this happens. It's not worth the time or the money. Stop charging more and giving less food. Shame on Panda read more

Panda Express - So sad. Last time I'll buy Panda - Chinese Near Me - Turlock, California

01/11/22 13:10 The fucking lady serving the food had a rude ass attitude. Almost had to toss my food back at her. Good Luck in life. read more

I got a two item plate to go. The package seemed a little light. When I returned home I noticed that the packaging and portion sizes were recently reduced. This is disappointing and frustrating. The food was okay, but not too satisfying. I felt ripped off. read more

I totally understand and obey the face COVERING mandate issues by the state of California. Panda, that mandate is for a face COVERING not a mask and when we went to pick up our order to take home we were told no, we had to have a mask. They would not be accommodating and bring the already paid for order to the door, or set the order out on a table for us to get. Now, we had to drive home, get the masks and return to get our cold food. It is horrible that you could not see another way to get us our food. Not that you care but I will NEVER come to ANY Panda Express ever again. *update* When we finally were able to get our meal and drive home the picture below shows what was written on our box. I don't think it is the abbreviation for walnut shrimp or Beijing Beef. read more

Panda Express - Chinese Near Me - Turlock, California

The food is not worth its price. The food tastes, too much like vinegar, and the place was dirty horrible experience.

Seriously. Take your business some where else. They have terrible leadership, lousy team/ time management. Can't even know the order of peoples name /number. I had to wait in the line twice for almost 45 mins and people come. I wanted to ask for refund and employees avoiding me and dismissing me. read more

Super disappointed in this place. We stopped eating here because the food was cold and portions were small we thought it's been a while and we will try it again we'll we door dashed some panda and the portions were so small and even the chow mein which we did a double order of was small and really how much are noodles?? For 13.00 a plate x 4 plus fees and tip you think they could've attempted to fill the little spaces on the plate. Would rather just order from a Chinese food place and pay a little more for better portions, fresh food and help small businesses out. read more

Very limited menu. They have never heard of lo mein. Have discontinued sesame chicken. Is this even a Chinese restaurant? What food we did have was poor. Greasy. Not edible. Will not order from here again. read more

Being generous here at 3 stars. Need some management here and hospitality. I'm not a huge eater, but this should be listed as an appetizer! Should have looked at the rating first. Now I know why. read more

Panda Express - a meal of rice, meat and vegetables - Chinese Near Me - Turlock, California

08/04/2019 10:30am *Highly Not Recommended* I just had the most horrible experience here. I ordered a plate from a Mexican girl with glasses that was working in the front, she got the order totally wrong, when I brought it up to her she argued with me what she thought I ordered, like I was the wrong one here. I told her what I ordered and wanted it fixed she asked for the plate so I handed it to her, with a scowl she thrusted it back to me With the response *There I fixed it* No apology was given to me for her own mistake. We are paying for good food and excellent service. Were not paying for something so you guys can to treat us like shit, you need to start giving us what we the customers deserve - GREAT SERVICE and EXCELLENT FOOD!!! No Customers = No Money = No Jobs The 7 years I have of managerial experience under my belt - You never reply like that when dealing with a customer, they are always right no matter what the situation is. The customer knows what they want and that's the way it needs to be since they are paying money for it - PERIOD. *Depending upon the Customer service provided either makes or breaks a company* The service you guys have provided today is what breaks a company. I suggest you guys start working on your [LAAF] Listen - to the customer Assess - the situation Apologize - to the customer Fix - the problem *Keep this in mind* The service you give directly effects on not only your stores reputation, but the reputation of the whole company. The customers are the ones putting money on the checks you all recieve - Remember that. read more

It's totally disgusting, part of a damn cockroach came out of my food, I don't even want to think that I ate some of it they have to be careful I hope nobody gets sick with this read more

Panda Express - Chinese Near Me - Turlock, California

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I want to start out by saying that I love panda express. I'm not sure how other panda express are run, but the turlock ca on Monte vista site is in need of good management. I ordered on line at noon. My pick up time was 12:30. I had to wait until 1pm outside before I got my order, which by the way they got that wrong. I had to go in 3 times before they gave me my order. I was not the only one waiting. There were people waiting since 11:45 am we all got our food at around the same time. The staff only cared about the walk ins since they didn't have their money yet. Who cares about the ones who ordered and paid before them. MY SUGGESTION TO THE MANAGER: put someone in charge of the on line orders so they are done in an orderly and timely manner. It's actually possible to serve us on liners since we give you 30 minutes to fill the order. read more

WTF what happened to the fortune cookie with the meal? Hats the best part of the meal plus what's wrong with these laces you ask for a cup for water they find the smallest cup to give you some of us like water with our meals ! Tried asking for a lager cup ohhhhhh nooooo only the tiny one for water read more

Our panda experience was great the food was delicious and Jason and Mia were very polite when serving us and helping us definitely will recommend and we asked for fresh food and got it within mins definitely my favorite panda read more

I went in an hour before closing, and I ordered a bowl of chow mein, teriyaki chicken, and 2 chicken egg rolls. First she gave me the chow mein which was at the bottom of the pot, and it had almost no noodles at all, only vegetables but I didn't realize till I got my food. Then, I admit she hooked it up with the chicken and gave me a lot but it was chewy and was either sitting there for a really long time or it was undercooked so I didn't eat it anyway. The egg rolls were the only things I ate and the rest went to waste, along with my money. read more

Panda Express - Barely any noodles... - Chinese Near Me - Turlock, California

The service at this location is horrible. I waited in line almost 20 mins . 3 cooks making dishes and putting them on the counter (sitting there for at least 10 min) 1 cashier and one so called manager making the plates . Will not be coming back read more

Store was clean, there was a long line but it went by super fast. Service was decent, the workers could use some customer service tips. Food looked fresh and hot. read more

Last two visits have been a big disappointment. Both times were odd times for eating, yet I stood in line for a very long time. The first of these two times left me wondering where the Chicken was in my double order of Chicken and Mushroom. Actually mushrooms were pretty skimpy too. Lots of the zucchini! On the second visit, the fried rice was just replaced before I ordered, but it was dry. The Sesame Chicken was very stale. Only ate two pieces. I will definitely think twice next time. read more

Joann is the coolest and was really helpful. The food was really good, great cook. The ambiance was cool.

This place has a new management crew. Our guest are always valued. No waything, come and visit. Friday ~ Saturday is alwats busy

Waited over 45 minutes for my online Order when it has said it would be ready in 15 minutes. This has happened 3 - 4 times already. Tonight my dinner was just a small side of beef and broccoli. It should be called broccoli and beef. What a joke. 2 pieces of beef and the rest broccoli! read more

Panda Express - Beef and broccoli - Chinese Near Me - Turlock, California