Second time to this location and the food isn't bad and the service is out seems like things could be a bit warmer. Food safety and temperature is a major part of this. Of the food was fresh from the skillet all the time I would not worry about it but this food is on a heated table area and it just doesn't seem hot enough. So not sure I'm going back because of this issue. At least the food tasted good but the issues for me are food safety and not getting sick from a meal out. read more

Panda is one of my favorite restaurants.The food seems to always be good there. But it does depend on which one you choose the 1 in Jordan landings.I think , is one of the best, their food is always fresh and the people that work there are always very friendly and\nA really good at their jobs. What am I most favorite to eat, and my grandkids love it also read more

Great food! I come here often with my friends and the workers are always so nice. They are always happy to ask if I am willing to wait for something fresh when it is being cooked and I don't mind waiting because who doesn't want fresh Panda Express? read more

Aretha and Marisol are amazing here. Service with a smile and kind hearts. Food was fresh and tasty! The inside is actually so nice with the lighting. Enjoyed this experience. Thank you! read more

Going to eat at Panda Exprés is always a delight, this restaurant was not far behind, the food was delicious. The food: it was delicious The atmosphere: the place is very nice and there is always somewhere to sit. The service: managers should talk to their employees and tell them this phrase (serving the customer well is success in any sales area) Remember, it is an opinion I give it 2: to one that I loved the place. Remember to follow me. Ir a comer a Panda Exprés es siempre una delicia, este restaurante no se quedó atrás la comida estuvo delicioso. La comida: estuvo delicioso El hambiente: es muy lindo el lugar y siempre hay donde sentarse. El servicio: gerentes deberían hablar con sus empleados y decirle las esta frase (atender bien al cliente es el éxito en todo área de ventas) Recuerda es una opinión Le doy 2: a un que el lugar me encantó. Recuerda seguirme. read more

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11:26 in the afternoon! Walked into this location at 11:26 they had so many uncooked dishes. There was one lady at the food line one cook and one who was eating her Panda Express meal. I've never been to a location where they didn't have the food all prepared by 11am. Most of my favorite things were not made so I ordered them and the cook just gave me a bad look! I mean listen it's 11:26 in the afternoon you should have those items already made as the store opened. 2 other people came out to help cook around 11:29 to get the dishes rolling. The employees here were all just sitting around (maybe waiting for customers?) but they should have at least had the main dishes prepared!!! Will not be returning to this location ever again!!! read more

Panda Express - The empty service dishes at 11:26 in the afternoon!!! - Chinese Near Me - West Jordan, Utah

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Yo someone give Oswald a mf raise! He was cookin that shit up in the back mid rush, sending food out like his life depends on it cooking in that heat is no joke and they were all working together to get stuff out... they always hook you up with nice portions as well would give this place a 10 star if I could. But no seriously give Oswald a raise read more

I understand that companies are trying to recoup lost revenue due to COVID but $7.80 for barely any meat is ridiculous. I would have paid a little extra for a NORMAL sizing of meat with my combo. Both pictures are without eating a single bite. The fried rice is also very plain. We aren't impressed Not sure if we'll ever go back but we'll see. read more

I was craving some Chinese food and decided to go to this Chinese food staple as it was super close to where I was. When I pulled in the parking lot, I thought, "wow this will be quick--there's not a lot of people here". I was a bit wrong about that. For how short the line was, it sure did seem to take a whole to get some dinner. They definitely were not putting the "express" in Panda Express. Typically when I go to Panda Express, I find myself needing to wait for that orange chicken that everyone yearns for. Fun fact: 1 out of every 2 orders has orange chicken in it. It is a classic that so many people have grown to love. The orange chicken was stocked though so I am not 100% sure why the wait was so long. I don't mind waiting for fresh food, if that is the case...but that wasn't really the case when I was visiting Panda Express this time around. My rice, orange chicken and sesame chicken had all been sitting there the whole time I was there. The staff was awesome however and the price is always good for the amount of food you get. One thing I thought was interesting is they no longer have the sweet and sour in the bowl...they have it in little packets. I think it tastes the same but I liked dipping my egg roll in the cup instead of needing to drizzle it over the top (first world problems for sure hah). Thanks for the good dinner, Panda! read more

Went in to get some lunch today. The lady went from sweeping to serving our food without changing her gloves. GROSS. Definitely a health code violation. read more

If I wanted white rice I would've ordered white rice. Proof is on the receipt that we ordered the sides we wanted. No explanation nothing. After a long day imagine our surprise when we get basically incorrect orders, when I called the associate said that they did that because they were out of fried rice and almost out of chow mein..... they had at least an hour before close when we submitted the order and I feel like that's a joke for an excuse. Also, not only did they just do it, but they didn't tell us when we picked up, no apology nothing. I'm clearly disappointed and I don't know if I can trust this location after totally ripping us off. I can make white rice at home, I would never intentionally order it from a restaurant. I think even the serving sizes of the meats are small too. Just because you're closing in an hour doesn't mean I should get less food than someone who came at lunchtime. read more

Panda Express - Incorrect order - Chinese Near Me - West Jordan, Utah

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Ordered side chicken and it was gross n slimy, no white meat. I could not eat it. Ugh Like the spring rolls - only thing I order now. read more

We love Panda food, but the service in the West Jordan store needs help. Line out the door and orders stacked up all down the counter. One person working the register and handing out pick up orders. Open two registers and have one person dedicated to taking care of your customers who come into your store to eat. Asinine read more

BARF! A Our orange chicken wasn't fully cooked. I can go a long time without eating this garbage again! read more

Panda Express - Raw orange chicken - Chinese Near Me - West Jordan, Utah

Got their line so long thought it would be fast. This was the most motherfucking slow ass panda express looking ass bitch I've ever been to. They were just sitting there staring at the food like it was going to make itself. we were in there for about 40 minutes or more about that much time. The lady at the register no just no. i've never been hungrier than staring at my food for 35 minutes without it ever coming out KDKDKSODJDNXMDJDJDJD. they didn't even apologize for the wait or be nice at all. they are 100% put the door Dashers orders all before ours which was so effing annoying read more

Panda Express - us mad - Chinese Near Me - West Jordan, Utah

Very disappointed, went through the drive through ( probably a little to late) the chow-mien is extremely undercooked . The egg rolls look as if they were cooked in the oldest oil ever . The Orange Chicken and wok fried shrimp were great. I'll remember not to go do late. read more

Panda Express - Orange Chicken/ half chow Leon and 1/2 rice: egg rolls. - Chinese Near Me - West Jordan, Utah

You don't expect much from fast food chains, so it should be easy to get a good rating if you do things right. They are kind, work fast, and the food is okay for what it is. No esperas mucho de las cadenas de comida rápida, por lo que debería ser fácil obtener una buena calificación si haces las cosas bien. Son amables, trabajan rápido y la comida está bien para lo que es. read more

Thanks for not picking up the phone for 20 minutes while you're employees sit in booths doing absolutely nothing.

What a joke $12 worth of food bigger plate? it's a smallest playe I've ever seen from these guys.....and it looks disgusting.... and I even told the girl that here ....she's like oh well that's how it is really that's how it is? Will this is how it is when I put you on blast on social media .... this place is awful ....customer service is awful... portions are super small.... why do I pay extra for a larger plate when you just jipped me? Look at my photos so you can see LOL read more

Panda Express - I don't remember ordering all noodles no broccoli on the beef? and very little orange chicken I thought this was a huge order LOL - Chinese Near Me - West Jordan, Utah

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Very bad customer service. Made me wait so long and it was not even busy. Employees did not want to be there, so I guess I shouldn't come back. Food tastes as bad as the customer service. read more

Little grey ROCKS IN THE RICE!!!! Quality is clearly an issue! Wife said the West Jordan location had a BOOTCAMP atmosphere! One customer was crying after having had his pickup order refused because He forgot his mask. read more

NEVER PAY WHILE YOU'RE WAITING FOR YOUR FOOD. Everytime I come, theres always a 20 minute wait for food. In today's case, Half of their choices. Attached is a picture of a literal line of plates waiting for something to be cooked. It took 30 minutes and that's literally not a lie. There's always a line and it seems they're always understaffed no matter what time of the day! I love Panda Express, just not this location. I believe this location needs new management. This is my review and experience after multiple times visiting it. Manager was yelling "Alex" across the store. Like GODDD DAMMMMMN. read more

Panda Express - Chinese Near Me - West Jordan, Utah

always have a nasty attitude when I pick up a MOBLIE order... a stick is always up their ass because they're always rude

Waiting for 20 minutes for my order. The cashier waiting on customers that arrived after I did because I dont speak the Spanish. The store was very hot with air conditioning. Very bad customer service. read more

Very disappointed. Went ever I order online they either can't find my order or they have a wait for online orders. Tonight I had to wait 30 minutes! I order online for a reason. If I wanted to wait I'd just stand in line with the other customers. This place is way too small for the volume of business. I'm not coming back. read more

Consistently late and/or incomplete orders if the app is used. Don't order brown rice- if they don't have it, as usual, your order isn't getting completed. They have to ask you first if white rice will work. You'll just have to stand there until they get around to completing it. It took 20 minutes tonight. Other times they just send the order out half completed with missing entree items, which you won't notice until you gSwitching to a new location. If only there were a field for special instructions in the app... "substitute white rice if no brown". read more

I hate to be this guy, but the food was horribly burned. I saw the steak on display looked burned to a crisp, so I should have known to just leave then instead of ordering something else. When I got home I realized the Beijing beef I got was badly burned as well. I threw it all away.. I love panda and plan on going back for sure, but I won't be returning to this location. read more

We did everything that we were supposed to. We ordered on the mobile app, pulled up to curbside pickup, but when we arrived, they had placed blue painters tape over the number, so you can't call the number. My husband had to go to the door, because they had blocked the number. They used to hand the food out, the door, but evidently stopped. So he was immediately yelled at for not having a mask, but he shouldn't have had to go to the door, because the curbside pickup should never have been blocked out. It never would have been a problem, had they not covered up the curbside number!!! The manager was absolutely unprofessional and the situation never had to happen, had they not made it impossible to use curbside pickup like the hundreds of other restaurants that actually use their curbside pickup spots. We did the mobile curbside pickup because we do not have masks! But they choose to make it impossible to use it. And while it was supposed to be ready at 2:45, they didn't have it done until 3. I've had to wait as long as 45 minutes before. 2 employees were taking a break at the same time, so no one was actually there to help in the first place, the manager refused to come out at first, waited for another guy to come with her, my husband said he wanted to speak to the manger alone. The guy was smacking his hands together confrontationally, like he wanted to hit my husband. He told my husband he didn't need this job anyway. The manager said: PLEASE complain, PLEASE do. We spent nearly $40 of our hard earned money for your food, to walk into a 3 ring circus of unprofessionalism and a complete inability to use your curbside pickup. I want to know why they weren't adequately trained to deal with customer conflict and why they had 2 customer service employees eating at the same time, unable to serve customers, and not using staggering breaks as is industry standard. The reviews on their Facebook business listing reflect the exact same substandard level of service as we experienced. read more

I love this location. The employees are very nice and make sure your order is just what you wanted. They are usually pretty busy so I order ahead online. It's much faster and they've always gotten it just right. read more

My sister in law was asked to provide her ID but she paid with cash. I work in Fraud and I know it is policy to ask for ID when purchasing with a credit card for a high amount. When I questioned the cashier she said that it's to prevent fraud & theft. I replied, "How do you prevent fraud when she paid with cash?" Does her money need to have her name on it?! Do you not think that Polynesians don't have enough money to pay for food $25 or higher? Okay ABIGAIL J! read more

Poor service, order was filled and stting on the counter. Could not be bothered to take our money until I complained. Was told I had to wait because all the mobile orders (which had already been paid for). There were several people working on filling mobile orders including the cashier. When I pointed out all I needed to do was pay, she took my money with a very annoyed condescending attitude. read more

Food was undercooked and awful. Staff was overwhelmed and curt with customers. Terrible experience and couldn't even finish the food it was that bad. read more

Store has a real problem with getting drink orders correct, forgetting Cutlery and straws, and the food in general just has a lower quality than other locations. There's another store that's being built further up the road. I would honestly wait for that one to be done, and see if it's better. read more

DO NOT ORDER ONLINE. My order was supposed to be ready at 5:40. I walked in at 5:46 and walked out with my order at 6:50. There were dozens of people waiting with me and one customer had been there for over an hour and a half. Panda is yummy but not that yummy. read more

Placed an online order that was supposed to be ready at 5:20. I didn't leave with my food until 6:40. No exaggeration, it took a full hour and 20 minutes to get my food. They were so behind and a complete disorganized mess. No one seemed to be working on the online orders at all, but there were plenty working on the regular line. There was over 8 people waiting when I arrived at the pickup time. Everyone had been waiting 30min-1.5 hours. I am nine months pregnant and standing at the register for that long was absolutely miserable. Especially because I was trying to avoid waiting and standing for too long by ordering online. I will say there was one girl who came on shift and finally started working on the online orders. She did great, and was working super hard trying to help! But If she had not been there I wonder how much longer I would have been waiting. I wish I could have canceled the food. Wasn't worth waiting that long & I left on the verge of tears. read more

I just went to this panda not even 20 minutes ago to open up my food and find out they didn't even give me the right food I ordered. I got double broccoli and beef with noodles and there is orange chicken and teriyaki chicken and I got 2 spring rolls (the ones with just veggies) and they gave me the ones with chicken in them !!!!! Frustrating coming here over my usual one and they get everything in my order wrong !! I'll never go to the Jordan landing location again. You guys need to fix something with this location every time I come it looks like they don't know what they are doing. And now I paid 15$ for a meal I won't even eat. read more

This place is sooo slow it kills me but the food is usually worth the wait. But what's upsetting is that when their workers go in a break, they get their food and pick out all the meat for their personal plate!!! I can't believe it!! Right in front of all the customers who are waiting for the food that they just swiped the meat from. And they also fill all the door dash plates before they take care of the customers who are sometimes lined up out the door! There has got to be a better way to organize this place. And the workers are not nice in any way. It's like they all HATE their jobs. Pretty sad. read more

The customer service here is a complete joke. I would be ashamed to say I manage this place. The service is so slow all the time. The employees are always rude and act like they could care less about the guests. The food is ok it's panda but the problem is trying to get the food. And the process of dealing with the staff that has friendliness of a wall. Trust me go somewhere else panda isn't worth it. read more

Panda Express - Another ridiculously long line. Everytime I come here the wait is forever. The employees here move like zombies. - Chinese Near Me - West Jordan, Utah

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I will say it's busy, but it's always busy at this location. The young man taking the initial orders clearly hates his job. I would tell you his name, but he wasn't wearing his name tag. No welcome, seemed to be annoyed that I was placing an order, stopped in the middle of my order to yell out for an item I didn't even order and then didn't let me know when I was okay to resume my order. Also, they forgot to include our teriyaki sauce... boo. One star for fresh sesame chicken! read more

Thare not cleaning the right way. Went there yesterday and the girls was cleaning all tables with the same bar towel and not spraying them with sanatory spray. And no one of the cooks or servers use rubber gloves. I worked in places like that and we got our buts told off if we didn't follow the rules. Sorry but we left there. read more