Decent Chinese food, fresh and tasty. I eat at this place at least once a week. A mixed of American Chinese and Chinese Chinese food

We have been coming here for over 25 years. Different owner but food is always good. Great lunch specials. Great value and staff is always cordial and efficient. My recommendation is do not come Christmas Eve or New Year's Eve, it is always a mad house. Perhaps order a day or two in advance. That's what we do. read more

Horrible experience for me and wife . . Everything was wrong and poor . So bad that readers may think this review lacks credibility . Crispy noodles when first sat down were very stale . They sit on table for hours for server to pick up when you first sit down . Efficient for them, poor for us. Ordered won ton soup and a hot and sour with a won ton . Got two won ton soups instead which were tasteless . Steamed dumplings were like rubber . Our two entrees were both cold with some parts luke warm. Server never refilled our water and actually never came around to check on us. If she had, we likely would not have requested replacements because the wait would have been too long. . The restaurant was very full and there were a lot of people picking up take out orders so It was clear that they had a challenge preparing so many meals with quality but it is no excuse for the customer experience to suffer . Obviously we will not go back nor recommend it to our neighbors and friends. Unfortunate . read more

so sorry they can't seem to get to go orders right. three times I've ordered in the last year and a half - three times they have screwed it up! won't go there again!!! read more

If you like shrimp dishes, this place is awesome. Always large tender shrimp. I've had different dishes and all we wonderful!

A great surprise, near where we were staying! One of the best Chinese restaurants - Very friendly and helpful staff. However the food was off the charts- from the dry noodles, fresh duck sauce and hot tea! The won ton soup was hot and fresh, broth not salty! I had the shrimp and lobster sauce, fresh, hot and delicious and my wife had the triple delight, vegetables with beef, chicken and shrimp - extremely delicious - can't wait to go back, read more

Unexpected based on the exterior, but delicious! I ordered take out again the next week! I love that they use the old fashioned Chinese take out containers, I wish they didn't use the plastic containers at all. I also wish they would ask if I needed the plastic utensils. - these comments are for the benefit of Panda House. Everyone should try this place! read more

Great food always fresh ,cooked too order , It's a upgrade too your basic Chinese restaurant .. Definitely not greasy I recommend stopping bye I give this place a good recommendation read more

A nice Chinese style restaurant that has a quite adequate lunch menu. We split the lamb dish. I was mildly satisfied that it had a above bland spice kick. It had the spicy hot symbol on the menu. The meat was tender, without the gamey flavor found in many lamb dishes. The brown rice was nice and nutty. Tables are laid with a dish of fried noodles and sweet sauce. Missing was hot oil, mustard and Chinese vinegar. The tab was the best part because it was quite reasonable. I forgot to mention the ho tea. It was adequate +. read more

We were pleasantly surprised by how delicious the food was at Panda House. We loved the Sesame Chicken.

The service was shockingly poor, the drinks list was out of date. No longer offered half the beers listed, the waiter had no idear of what gins they stocked... The food was unbearable to a point that didn't eat any of the food. The only good point was after explaining our disappointment in the meal they removed it from the bill. read more

Fantastic food, attentive service! Loved the Triple Delight entree. Excellent! The tea served with dinner was delicious and fragrant, a lovely accompaniment to the meal. Highly recommend visiting here if you want a Chinese meal. We'd definitely return! read more

Panda House has been around for as long as I can remember. That is always a good sign. The parking lot is never empty and the service is really fast. The thing to keep in mind is that this is traditional Suburban Chinese food done in a New York tri-state style. For example, you sit down to a bowl of deep deep fried wide noodles. The food is decent, but not particularly creative or subtle. You won't go wrong if you are looking for this style of food. read more

Food was great but probably is best to call as our order was late when picking up. We used an online ordering tool and certain it got lost. Again the food is great. read more

Never come here on New Year's Eve. We posed an order at 11 AM, yes in the morning, for pick up at 5:30 PM. Got to the restaurant at 5:45 knowing it would be at least that long and here it is 6:30 and we aren't even at the register! This is horrendous. If you want good food but can wait 2 hours for a TO GO ORDER PLACES HOURS IN ADVANCE, come here. Atrocious. read more

Best Chinese food in the Berkshires. Service was terrific and food hit the mark! I especially enjoyed the beef and broccoli. Highly recommend! read more

ONLY downside: they're busy so it's a long wait! However, this is probably some of the best Chinese food I've ever had - and I'm a bit of a connoisseur. The wonton soup had some yummy cabbage slices and of course scallion greens and a very light dumpling which was perfect. Honey chicken strips were huge and perfectly seasoned, the portions were huge, fresh shrimp, seasoned well, not too salty. read more

Panda House Restaurant - Chinese Near Me - Lenox, Massachusetts

So we checked reviews and this restaurant did not have any but Luau Hale did and said that it was better than ok but not amazing, so we tried that place first. Pulled into the parking lot and was petrified at a restaurant that had NO windows and a pile of biker guys standing out front smoking. We left right away and went back towards Pittsfield/Pittsfield Ave area, spotted Panda House with its packed parking lot, clean appearance, and numerous windows. We pulled into the parking lot and person after person kept running in for takeout in the rain, we figured this place must have good food with so many people willing to come out in freezing rain for takeout. We went inside and were relieved to see a very clean appearing restaurant and a hostess which sat us immediately. The entire night we had one guy devoted to filling up water glasses, two waiters and even the hostess who also appeared to be a manager or owner visited our table numerous times to ask how the meal was or if we needed simple things like duck sauce or drink refills. The food was delicious! I got the vegetarian delight which has 3 different veg meals- all delicious! My wife got the vegetarian general tso's (yes they actually have two dishes made from wheat gluten- completely veg that taste just like general tso's chicken and sesame chicken)- she absolutely loved it! We had a gin and tonic and a vodka martini, both were perfect along with exquisite chinese black tea. All in all the experience was beyond delightful and we were thrilled with having picked this place over the other dark desolate creeepy place. P.S.- I have shellfish allergy and let them know, they were completely accommodating! :-D Also, they have hot oil they will gladly bring you if you want to spice up the dish! Happy dining! read more

If I could give them fewer stars I would! They serve rotten food. We ordered shrimp and broccoli steamed (no sauce) and the shrimp was mush. When we returned it we were told that it was like that because it didn't have sauce on it. They have seriously slipped! Will not be returning. read more

Not sure why Yelp is reporting this place as closed. Just got take out this week. The exterior needs work, but the inside nice. The empress chicken was very good as was the honey chicken. The chicken with cashews was just ok. Overall it was average Chinese take out. read more

I am always worried when my grandparents take me out to dinner. That being said, I would go to this place again. Their Sesame Chicken and Crab Rangoons were awesome. The Beef Lo Mein was weirdly slimy and not-so-delicious as New York greasy fried lo mein in a takeout box. Spring rolls were decent, and the wonton soup was pretty awesome. Service here is AMAZING. Major props to the waitstaff for dealing with the annoying way my grandmother insisted on ordering as though no one spoke English, even though everyone at Panda House absolutely does. read more

The Berkshires area doesn't have a lot of Asian food, so I wasn't sure what to expect when I brought my family for dinner during a recent visit. I was pleasantly surprised by the food and the friendly service. We ordered baby bok choy with garlic, beef chow fun, chicken & black mushrooms in a clay pot, shrimp dumplings, wonton soup, and fried ice cream for dessert. It was all quite good and inexpensive. The ingredients tasted very fresh. I was especially charmed by the very friendly and helpful staff people. They were just terrific in balancing the need to be both attentive and unobtrusive. We had a really pleasant evening here. read more

Best Chinese food in central Berkshire County. Peanut sauce is heavenly read more

Ok, so I haven't been here in a really long time and after tonight, I am wondering WHY!!!!! The food here is really sooo good. The specials were great too, but even my favorite: General Tso's chicken was outstanding. I am going to put Panda House BACK into my regular rotation of favorite Berkshire restaurants. Keep it up!!! read more

Nearly the PERFECT Chinese style lunch. Decor: 4 Stars Clean, Bright and comfortable Service: 5 Stars From the taking of the order to the serving of the soup, the meal and the check my wife and I felt like royalty. Very attentive and friendly Hostess & server. This is a place that wants you to know that your business is appreciated Food: 4 Stars Seafood hot & sour soup - Amazing flavor combo that is a sure winner Tangerine Beef - fork tender and the flavors just EXPLODED in our mouths (beware the red peppers unless you enjoy a 4-alarm fire if you chew on one) Lunch portions, but still had left overs for that 10pm snack. Triple Delight - Chicken/pork and shrimp tender and perfectly cooked. Veggies crisp and flavorful and the sauce the perfect compliment to all. Price: 4 Stars Lunch menu, I am sure portions were smaller and less expensive. After 20% tip we paid less than $35. For appetizer, soup and entree's... that's one for the WIN column. Next time I am passing through Lenox during lunch/dinner, I will be sure to stop back in to try something else off the menu. read more

We ate here on Thanksgiving night. The food was outstanding. The service was slow, the food did not all come out at the same time. We figured this was due to the holiday. Our server was ok. Not very attentive, but also fairly busy. Definitely visit again! read more

Panda house has excellent food in a mediocre atmosphere. The whole place is clean but can use a once over. Still, if you are looking for very good authentic Chinese food at fair prices, this is a very good choice. We eat here a couple of times per month and always enjoy the food. Their lunch specials are especially worth a stop. On our most recent visit we had ginger chicken and string beans, and Szechuan beef. The vegetables, as always, were fresh and crisp. Seasoning was very good, although the beef could have been spicier, and the meats were excellent. The lunch comes with soup and steamed or brown rice. The corn egg drop is especially flavorful. The entire bill with tea was $16.90 for both meals. We've had a variety of appetizers, all good and at each stop we thoroughly enjoyed our meals. Service is friendly but a bit slow. With a little more care put into the atmosphere (in and out) this is easily a 4 star place. read more

Had dinner here while visiting my mother. Much better than the usual American-Chinese dishes with heavy brown gravy like sauce. Plenty of flavorful dishes to choose from. My mother had the Prawn Amazing and I had the Tangerine Chicken and both were delicious. We had edamame and bone-in spareribs first. The spareribs were disappointing - not much flavor. Unlike another reviewer, I thought the portions were generous. read more

This is one of the best places in the area! Pros: Excellent service, delicious food Cons: small portions bottom line: If you're looking for some delicious chinese food in a comfortable atmosphere with great service, this is your place. read more

I had a wonderful experience here last night with my partner. After originally trying to eat at the Luau Hale and ultimately walking out before ordering due to the overwhelming toilet smell, I remembered Panda House, which I hadn't visited in 10 years, as a back-up. We're so glad we chose this restaurant! The parking lot was busy and we entered to see a lot of tourists from New York (whose tastes in Chinese food I trust!). The place smelled clean and like food, thankfully. We were given free Chinese tea and crispy wonton chips prior to ordering. We decided upon the pu-pu tray, one order of General Tso's Chicken, and one order of broccoli in garlic sauce (all to be shared by two). When the entree was brought out, we were wowed by the presentation -- there was a beautiful "vegetable flower" carved from a radish and carrot on a bed of ribbon-like carrot pieces. Just gorgeous! Everything was accordingly spicy, garlicky, and flavorful. It was a nice touch that we were able to order brown rice as a side instead of white rice, too. The waitstaff was excellent and attentive, filling my partner's often-drained water glass time and time again. Everyone was warm and welcoming! I'll certainly be back the next time I'm visiting my family in Pittsfield! read more

Great Food. Great service. Wonderful plating. And GREAT prices compared to nearby overpriced Lenox (we drive out of town after browsing there). read more

Got a take out of their salmon dish and the sauce tasted really delicious but the fish was over cooked. Staff seemed really nice as well . Will try dine in next time . read more

This has been here a while but I've never tried it till last weekend when visiting area. Not much to look at from outside, small parking lot next to a Burger King, but very nice inside with nice table linens and a fairly full menu. There were plenty of choices to eat and the food came out very fast and tasted great. A bit pricey for dinner but not bad and the place didn't seem tacky and the food was good. read more

My family has been going to Panda House for over 20 years and it continues to be my favorite Chinese food. We live full time in Chicago, New York, and DC and visit Lenox over the summer, and all agree it's our favorite Chinese restaurant, even compared to places in our respective major cities. Favorite dishes include cold sesame noodles, BBQ spare ribs, steamed pork dumplings, sesame chicken, pan fried noodles, and chicken and broccoli. read more

Great experience with take out from Panda House. Delicious food, no msg, generous portions, lots of choices, easy to order over the phone and pick up 15 minutes later. Thank you! Will order again. read more

Fantastic food and service!! I really like the crab ragoons and shrimp lo mein. The ordering for take out was very easy too. Look forward to coming back for another great meal! read more

Came here for the first time yesterday after years of not going and there's not much to say about this place except that the food was either very bland or off tasting and overall inedible. Also, watch out for facial hair in your food or drink as the owner shaved his face behind the bar, in front of customers! Who knows where else he shaves. Absolutely disgusting. Not sure why people keep eating here. read more

General Tso chicken is the best compared to other restaurants that i have tried. Meat is cooked tender and moist. Nice ambience and clean tables. Excellent dining experience. read more

Panda House Restaurant - General Tso chicken. - Chinese Near Me - Lenox, Massachusetts

We love Panda. So many veggie options. The food is always fresh and the portions are large. We keep going back.

Perfectly bland and innocuous American-style Chinese food, if that's what you're looking for, you will do fine. We were in a large party and got reports on about half the menu, and the standouts reported were the crispy string (green) beans and the vegetable dumplings. A lot of the main courses have the usual problem of such places in being overly sweetened and swimming in sauce, instead of coated. There is a full bar, albeit with a limited beer selection, and there are multiple seating areas so it's good for both groups and a smaller meal for two and permutations in between. Service was decent, although with a large group they sort of metered our our dishes so from start to finish it took a while to serve us, but I'll chalk that up to the fact they had three large parties going on and once and just give them extra credit for handling it well. The ambiance is far more pleasant than you might expect given the neighboring Burger King and laundromat, and while there's a TV at one end of the place, the volume wasn't on so it wasn't too intrusive. The parking lot is a serious hazard: I recommend parking in the rear to avoid some weirdness in trying to get back on the highway afterwards. read more