Ring sat in drawer,,,wife said take it to a good jeweler,,I did,,,now fixed,,,J & M Patrick…read moreJewelers in Carefree AZ,,,$60.00! Found our new jeweler,,,forget David Yurman,,,

Cindy was phenomenal, she helped us throughout the whole process and was knowledgeable about…read moreexactly what I needed!

My wife is tough to shop for, but I know she always appreciates jewelry. I only learned about…read moreKendra Scott about a year ago, and until this past week, I had only shopped on its online website. Wanting to see some of the jewelry up close, I chose to visit the store location at the Scottsdale Quarter. I had looked online and had an idea of what to get my wife. When stopping by the Kendra Scott location, I looked around until an associate asked if she could help me. I described what my wife likes in jewelry, and the associate showed me several options. I made a note of these and was told to look at home to see what my wife has already and to look online to see what I'd like to get. Then, I can give the store a call to see if they have the item(s) in stock. If so, I can go back and purchase the item(s) that they will place on hold for me. It turned out that the items I was interested in were not in stock, though I ordered them online with free shipping. There was a service organization in the store talking about what they do and offering a 20% discount on any products. There was also a treat being offered for free to customers. The associates were very helpful and nice, and they were also happy to look up items in stock for me on the phone. You can go to the Kendra Scott website by visiting https://www.kendrascott.com. You can log in and see recent orders but note that they are no longer listed after 12 months. You can access the Holiday Shop, sale items, and many other categories of items to order online for in-store pickup or shipping. Note that the Scottsdale Quarter location doesn't participate in the Order Online & Pick Up In-Store option (even though it is listed on their website until you try to do so). The Scottsdale Quarter offers complimentary engraving, complimentary Greek engraving, engagement ring collection, and in-person consultation with a diamond expert. They are open daily from 10 AM to 8 PM except for Sunday from 12 Noon to 8 PM. They have extended holiday hours, and they are only closed on Thanksgiving and Christmas. If you sign up to be a Kendra Scott Insider, you will receive an e-mail on the first day of your birthday month offering you 50% off one fashion jewelry item and 25% off one fine, demi-fine, or home item. I learned that this coupon code could be applied in-store or online, and I'm not sure it actually ever expires as I just used my birthday coupon almost five months after my birthday. There are other discounts like a free item or items when spending so much or 2 items for $80 or a Buy One Get One Free. Some of these coupons can stack while others cannot. Also, look on your credit card for promotion deals by scoring a credit back if you spend a certain amount. While Kendra Scott has been around since 2002, I'm guessing this store will be around for a lot longer thanks to their variety of products and great promotions.

What a beautiful well-kept store! So grateful to Kendra Scott for contributing to the Arizona…read moreMake-A-Wish Foundation fundraising initiative to support kiddos! Pop in and join in saying thanks!

I cannot recommend this store enough!…read more My fiance and I went in to shop for rings before getting engaged. They began by explaining their process, and that they do not earn commission. That immediately made us feel better, and that we wouldn't be pressured to make a choice. They explained their trade in value and their lifetime free cleanings where they inspect it too. Truly, Shane Co. puts so much care into their customers! We were able to try on as many as we wanted, look at different carats, and get all the attention we needed. They also saved everything we were interested in into our account, so that when I called a few months later to buy his ring, they already had the exact ring and size he was! Even though I was in another state, they were able to send me a secure payment link. I am truly so happy with the experience and all the workers that helped us. They all are the best, don't hesitate to go here!

We were a little hesitant at first because when we walked in, we couldn't immediately find anyone…read moreto help us. After a bit, a lady offered to assist and we were able to explain what we were looking for. Shortly after, Hudson took over and we were honestly so glad he did! Hudson was AMAZING. He was incredibly knowledgeable about diamonds and rings and took the time to educate us without making us feel rushed or pressured. He really helped us make the right decision and went above and beyond by helping get my engagement ring ready the same day. The experience completely turned around because of him. We would highly recommend Shane Co., and especially recommend asking for Hudson he truly made this such a special experience for us!

Shaun helped my daughter select what shape and style of engagement/wedding ring she likes…read more Shaun was patient, knowledgeable and suggested options we had never thought of. He was helpful and kind. Thank you Shaun

Never bought jewelry here but they were very helpful in advising for repairs. Shawn was very…read morehelpful and polite and did the best that he could to fix the problem.

I highly recommend Sami Jewelry store for all your needs! They have repaired a few pieces of my…read morejewelry with phenomenal results. I can't praise Haileigh enough! She was extremely knowledgeable on all their pieces and spent lots of time answering my questions and showing me jewelry that she (correctly) assumed I would love! I splurged on a wonderfully priced necklace and was beyond ecstatic to learn there was a matching pair of earrings that were included in the original price for the necklace. Haileigh was extremely personable and customer service oriented. Kudos to the owners for having an employee as wonderful as Haileigh on their staff. I will be a return customer and will refer friends/family to this wonderful local establishment! Jessica King

If I could give 10 stars I would!!!!! This jewelry shop is amazing. I went in to have my wedding…read morering cleaned because of lotion build up etc. Renee helped me and my goodness, she cleaned my ring free of charge. And it's GORGEOUS! Looks brand new. Not only that..... I have some jewelry at home that was getting tarnished and I wasn't sure if I wanted to purchase their cleaning cloth so Renee gave me a smaller version as a sample. I will most definitely be stopping by to buy the bigger one. It is incredible!!! Look at the difference in my photos. What amazing customer service. She treated me like family and I wasn't even buying anything. Well you guys Renee won me over and I will recommend Samis and I will be a forever and regular customer

Robbins Brothers never disappoints on service…read more December came and went so fast I missed taking our rings in for the annual inspection. I called and the kind associate said no problem. (My words). I combined appointments while in Scottsdale from the West Valley. Frieda was the first to welcome and greet me upon entering. Welcome to AZ! I appreciated her hospitality. She is truly an asset to your company. Ian checked me out and offered a pouch the place the rings in. He is also a great representative of the excellent service we have experienced since our purchase in CA. It might be time for an upgrade. ;-) Thank you Robbins Brothers!!

I was in town visiting and dropped in to get the annual service for our rings. I did not have an…read moreappointment, so I was going in hoping they'd be able to take care of it that day. I like that it's a secure building but still with an air of welcoming. The agent who assisted us was very kind and friendly. They were able to complete the service in an hour - which she had said it would be. They have a very comfortable waiting area with water, tea, coffee and a TV where you can control the channels yourself. The whole facility was pristine - even the bathrooms. We waited there the whole time and even though my toddler was trying to destroy the nice people's place (I did not let him), we felt comfortable the whole time. Another agent even came over and entertained my toddler for a few minutes which I thought was so sweet, because he really did not have to. I really appreciated them being able to help us out right away and get us on our way quickly.

Whether the purchase has been big or small, Brittany always makes the experience fantastic. She's…read moreknowledgeable, welcoming, and provides truly top-notch service every time. Always a pleasure working with her at Cartier.

We all know they're over priced but I will say they have great customer service. We waited for a…read morewhile to meet with a sales person but they did give us water, chocolates and a coloring book for my toddler :)

I stopped in because I had a few questions about a past purchase. After a little confusion (okay,…read moremaybe a lot of confusion), they ended up being really helpful and kind. I was in a slightly chaotic internal state, so very nice of them. I didn't actually check out anything in their display case, but there ~was a case, and there ~were people there, including a gentleman who looked like he was working on something, but came out to see whether he could help. That was promising. Overall, seems legit. I might recommend it... or I might not. Hard to say. But they were nice, and that counts for something. So, yeah. That's all. Bye.

Bling and Beautiful in Old Town Scottsdale. Just left after an amazing tour of flashy jewels and…read morediamonds for every budget. The location has grown displaying some of the finest pieces. The hardest thing is determining what you want. Located in the heart of Old Town owner ran. Custom pieces and repairs done here. Great quality service by not only the owner but his employees. Definitely worth dropping in to shop or add to your wish list.