Natalie's Candy store sits right inside the terminal and is one of the first spots you see when you…read moreexit security. It is a brightly lit, well maintained and well stocked candy store selling specialty chocolates and gummies that are prepackaged, but their main attraction is the walls of bulk candy that you can mix and match by the pound. Each pound will cost you $1.59. Service was friendly, as I was welcomed upon entry, but was not engaged beyond. Store is in good condition and was clean. Sweet spot to swing through on the way in or out of BNA!

Associate was polite and helpful. Lots of choices for a treat. It's overwhelming to look around and…read moredecide. Clean and brightly lit.

As a Franklin native, I love coming to fork of the south for small souvenirs for any visitors I…read morehave or gifts for a loved one. I've been here several times over the last 5 years and only recently had an odd experience. I love the variety of products in the store and was pleased to see that they had been moved to a larger space inside of the Factory at Franklin! When roaming the store, I would've loved to see more "Franklin" and local apparel - of course they have a good selection of items but I saw lots of "Brentwood" and "Columbia" items and not a lot of Franklin and Nashville which I think would be beneficial for them as they are in the Factory in Franklin. Usually love their young friendly staff but went earlier in the week and had an odd interaction with an older woman at the register who made a weird comment about my shirt. She also seemed to have no clue what she was doing when trying to ring me up. Her colleague had to help her but I literally stood there for 30 minutes JUST TO BE CHECKED OUT. Anyways, usually have a good experience but they are going through change and im assuming they are experiencing some bumps here and there... Either way I will be back and love this little shop dearly.

Super cute shop. We were excited to check out the waffles based on another Yelp review but they've…read morechanged their menu. We weren't in a shake or ice cream kind of mood so we didn't order anything but maybe next time.

The chocolate here is simply delectable! I've never tasted…read morechocolate so good! It's so creamy and full of flavor! The woman in the shop was so nice and gave us so many samples to taste! It's a quaint candy shop and I'm glad I stopped in!

THEY HAVE DOLE WHIP! Enough said - most places (other than Disneyland!) do not have Dole Whip, so…read morewhenever I see a spot that has it I get excited (and I normally do not like sweets). The lady working here was so friendly as well, I enjoyed the Dole Whip on a hot summer day :)

What a great shop... The wonderful aroma brought us in.... They were making Candy apples, homemade…read morepeanut butter cups.... & Fudge... I'm not sure they didn't have everything.... Friendly staff too... I bought peanut clusters & coconuts crisp....

We visited this Kilwins with my daughter, who has celiac disease. We asked if staff could use a…read moreclean scoop and serve from a clean or unopened tub from the back to reduce gluten cross-contact. Staff told us they were not allowed to do that and could only serve from what was already in front. There was also a posted Kilwins "Handling Allergen Requests" notice stating that stores should not open a fresh tub, use separate scoops, or implement special handling procedures for allergy requests. I understand no ice cream shop can guarantee allergen-free food. However, families with celiac disease should know this location would not take even basic cross-contact precautions such as a clean scoop or clean/unopened tub. Because of that, my daughter could not safely order. Very disappointing experience. In Response to owner : Hi Ashley, I appreciate your response, but this actually highlights the concern. Saying that using a clean scoop or an unopened tub "would not make a product safer" is very troubling for families with celiac disease. Those steps may not eliminate all risk in a shared environment, but they absolutely can reduce one obvious source of gluten cross-contact: shared scoops and front tubs that may have been touched by cones, cookies, brownies, or other gluten-containing items. We were not asking Kilwins to guarantee that anything was gluten-free or allergen-free. We understand there is still risk in a shared environment. We were asking for basic cross-contact precautions so we could make an informed decision. What is disappointing is that Kilwins' policy appears to remove that choice entirely by refusing to take any special handling steps, even when a family clearly understands the remaining risk. For a child with celiac disease, being told that the store will not even use a clean scoop or unopened tub is not "keeping customers safe" -- it means the customer is effectively excluded from being able to participate. I appreciate that your intent may be to avoid misleading people, but the better approach would be to say: "We cannot guarantee no cross-contact, but we can use a clean scoop and unopened tub upon request." Families with celiac disease deserve accurate information and reasonable precautions, not a blanket refusal.

We participated in the Taste of Goo Goo experience after our daughter recommended it to us. It was…read morea blast and Maddy, our host/candy making instructor, was awesome! If you like candy and want to create your own special Goo Goo Cluster join this experience!

Goo Goo, Ga Ga! How can you not like a product with Goo Goo in the title?…read more On this trip, I learned that this candy originated in Nashville. Gotta love local. We accidently ran across it while heading to the Lainey Wilson place next door. Once I saw it, I had to stop in. Inside is a homage to the Goo Goo Cluster with history, trivia and lots of product sold to go. I do wish they had free samples available. If so, I probably would've bought more product. We bought a few items as it was and are still enjoying them back home in the Seattle area. This place is fun to check out and learn about the Goo Goo Cluster.

I love Retro Sweets. They have nostalgic candy as well as some unique items. I'm personally a big…read morefan of the selection of cotton candy. The owners and workers are incredibly kind, and I would recommend visiting if you are in the area. Also, I'd like to mention that the store itself is super cute and fun.

From the owner: We have a unique variety of candies. Our store specializes in bulk (pay by weight) candy. Retro…read moreSweets has a large variety of Freeze Dried Candy, sodas and nostalgic goodies.

Leaving Tennessee after our first wonderful visit & I was…read morefeeling sad. Because I had read about the amazing chocolates made there online, I decided this would be our last stop enroute to the airport. Boy was that a smart move! It cheered up my goodbye dramatically! I came with an empty Tupperware and filled it with an assortment of their delicious individual chocolates. The chocolates travelled beautifully in my suitcase & I think they are uniformly some of the best chocolates I have ever had in any state! A few pieces help sweeten my day and reminds me of the great music & country beauty of Tennessee!

closed 6/10/26 store empty. Handwritten sign in door saying thank you For the years of support. I…read morehad liked this shop and was hoping to get a birthday present