Schakolad Chocolate Factory

We visited this Kilwins with my daughter, who has celiac disease. We asked if staff could use a…read moreclean scoop and serve from a clean or unopened tub from the back to reduce gluten cross-contact. Staff told us they were not allowed to do that and could only serve from what was already in front. There was also a posted Kilwins "Handling Allergen Requests" notice stating that stores should not open a fresh tub, use separate scoops, or implement special handling procedures for allergy requests. I understand no ice cream shop can guarantee allergen-free food. However, families with celiac disease should know this location would not take even basic cross-contact precautions such as a clean scoop or clean/unopened tub. Because of that, my daughter could not safely order. Very disappointing experience. In Response to owner : Hi Ashley, I appreciate your response, but this actually highlights the concern. Saying that using a clean scoop or an unopened tub "would not make a product safer" is very troubling for families with celiac disease. Those steps may not eliminate all risk in a shared environment, but they absolutely can reduce one obvious source of gluten cross-contact: shared scoops and front tubs that may have been touched by cones, cookies, brownies, or other gluten-containing items. We were not asking Kilwins to guarantee that anything was gluten-free or allergen-free. We understand there is still risk in a shared environment. We were asking for basic cross-contact precautions so we could make an informed decision. What is disappointing is that Kilwins' policy appears to remove that choice entirely by refusing to take any special handling steps, even when a family clearly understands the remaining risk. For a child with celiac disease, being told that the store will not even use a clean scoop or unopened tub is not "keeping customers safe" -- it means the customer is effectively excluded from being able to participate. I appreciate that your intent may be to avoid misleading people, but the better approach would be to say: "We cannot guarantee no cross-contact, but we can use a clean scoop and unopened tub upon request." Families with celiac disease deserve accurate information and reasonable precautions, not a blanket refusal.

What a great shop... The wonderful aroma brought us in.... They were making Candy apples, homemade…read morepeanut butter cups.... & Fudge... I'm not sure they didn't have everything.... Friendly staff too... I bought peanut clusters & coconuts crisp....

Interior candied apples

Interior

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A Little Loving Care

5.0(2 reviews)

4.6 mi

Over the past few months I have ordered dozens of cookies to share as gifts, although many end up…read morein my own mouth. Way to irresistible. These cookies are homemade, fresh, and I love the assortment, but the German Chocolate is my FAV! I plan to continue to share these cookies with my family and friends, but will continue to hide a few extra for myself.

If you want to taste a little bit of heaven, call Jennifer and you will find out! Her cookies and…read moretreats were fabulous and I definitely will call her again when I need something special!

Iced Lemon Sugar Cookie

Homemade Walnut Fudge

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Soft & Chewy Snickerdoodle Cookies!

Jane's Cake & Baking Supply

4.6(162 reviews)

0.3 mi

Great product selection! I needed a mold that they did not have; however to my surprise the guy…read morewent to make it while I was looking around. Great experience and customer service!

I found the experience here uncomfortable. We are new to Tennessee and the gentleman, I believe the…read moreowner of the store, spent more time letting us know we shouldn't bring our California views here. Had he made a an effort to see why we drove a hour to his location, he would have possibly gained a client who does a lot of bakery business. They have a lot of selection of product, some highly priced.

Halloween fun for everyone!

It is time to make all our fall favorites at Janes Cakes!

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Halloween Headquarters and more!

Made in TN

4.0(4 reviews)

3.4 mi

So happy with the custom gift box for a friends birthday. She lived it! Elizabeth went over and…read moreabove to get my gift delivered on time, even after the driver was already on his route for the day.

Everything about this shop is great! It's located inside the Factory in Franklin, which is loaded…read morewith other great shops and restaurants... and the best darn farmers market ever (in my opinion). Parking situation is fantastic, there is a huge lot and never any issues. Such cute items here and all made in Tennessee! I know, you'd never guess that from the name, right?! Check it all out, not a bad item in the store. I purchased a bulk order from them back in December for work Christmas gifts (24 puzzles and 24 GooGoo cluster candies), and customer service to coordinate pickup was so kind and friendly. If you are ever looking for a fun gift for someone, come here first!

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Ellie's Old Fashioned Doughnuts

4.8(61 reviews)

4.1 mi

DO NOT GIVE THIS COMPANY YOUR BUSINESS. The owner is rude and is setting a poor example of what…read moreshould be a fun experience. My son went to purchase 4 donuts this morning while I was standing in line at another vendor( farmers market) After standing in line for 15 minute my son approached the truck with a rolled up $20 bill. As he handed it to Danny Tassone, Danny answered back, how would you like it if handed you all of your change back this way! Don't be a jerk Danny. He's a kid and that's not cool. YOU are not cool for treating my son that way. Shame on you Danny Tassone! It undermines your entire business and now I understand that your customer, no matter what age, doesn't matter. And by the way. I tried one of the 4 donuts, and I never need to go back, regardless of this incident, they're just not that good. I hope that everyone who reads this review-takes a moment to think about how my son felt all day, as he asked me: "Why would he say that to me? Because he doesn't care about the customer son. Therefore I don't care about his donut business!

The donuts are so yummy and it is the perfect treat. I like how I can eat it with a mini fork and…read morenot get all dirty. I liked how it was in a trailer. The vibe inside was trendy. Service was friendly and quick

Ellie's Old Fashioned Doughnuts - Jan 28 - just did the birthday day free donut visits to 3 other places.- Ellie's is the best. And that is why it's a Saturday ritual

Jan 28 - just did the birthday day free donut visits to 3 other places.- Ellie's is the best. And that is why it's a Saturday ritual

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Sweet Treasures

5.0(2 reviews)

3.1 mi

I purchased a Turtle Bundt cake and it is absolutely perfect! This is hands down the best cake I…read morehave ever tasted! In the future I will most definitely be ordering my cakes from Alicia at Sweet Treasures.

I really enjoy the quality of chocolate used to make my order. Very smooth and not chalky like some…read morechocolate can get. Very good customer service, order was made quickly and better than I imagined. I would highly recommend Sweet Treasures for special events and just for everyday enjoyment. I'm looking forward to placing my next order!!! Thanks!!

Chocolate Covered Oreos

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Candy Craze

4.3(3 reviews)

0.4 mi

Who doesn't love a spot dedicated to nothing but candy?!…read more Situated on the top floor of Cool Springs Galleria, Candy Craze is a small, but jam packed store offering all things candy. Candy Craze is mainly a "by the pound store", where most of their options are in cases and purchases by the pound. You can mix and match for the same price, which is great because there is always something we want to try, but don't want to spend a lot on, so buying one piece along with all the stuff we know we like is a nice way to check it off. The store is a bit dated, but what spot in a mall isn't these days. Service is friendly, even on the phone. I rang them before popping by as I was unsure best spot to enter the mall, and they let me know the easiest way to find them. Overall, I do not do malls or purely candy shops often...but I am not mad at this candy shop inside of the mall.

I am a diabetic and I tell you what I have tried all sorts of chocolate covered almonds, and the…read moresugar-free chocolate covered almonds are by far the best I've ever had in my life. They are a little pricey, but the flavor is amazing. Their customer service is spectacular. The manager is doing a great job.

Fun fun fun.

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Nothing Bundt Cakes

4.4(68 reviews)

1.2 mi

These cakes are delicious. I've tried several varieties including the white chocolate raspberry and…read morethe gluten-free lemon raspberry and they were both delicious, moist. I honestly can't tell the difference between the gluten-free cakes and their regular cakes. They are also pretty and can't beat the ease of slicing a bundt cake for your guests.

I am actually not a cake fan, but NBC delivers something I truly enjoy! The bundt cakes are such an…read moreenjoyable texture and the cream cheese icing is chef's kiss! I love the bundlet's for a small treat - red velvet is my fav, but also enjoy the carrot, and cookies & cream! This is the spot for an anti-cake person to enjoy a cake! Great staff and culture.

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Iveycake

4.2(107 reviews)

5.3 mi

Food Soooo many choices that it was difficult to pick one…read more I like that they had regular sized cupcakes along with mini ones. Tried the peanut butter chocolate in a mini size and it was the perfect late afternoon snack. Service Employee let us take our time to look over the many different cupcakes options. She was a joy to speak to, also. Ambiance Place appeared closed when we walked in but the employee ensured us they were open lol. I advise you to get there early because it was slim pickings in the aftermath. Would I go back? Absolutely!

As a long-time Brentwood resident, I've wanted to try IveyCake ever since they relocated from…read moreFranklin in 2017! As luck would have it, we celebrated my mother-in-law's 80th birthday with a towering custom cake from IveyCake. And let me tell you. Owner Ivey Childers makes a mean cake! They are literally works of art made by a creative decorator who demands perfection and uses the finest ingredients. The cake is very dense, what our family considers to be the ultimate texture for a cake. The frosting is super thick and very sweet. You can't eat too much at one time, which is probably a good thing. We had hoped for some sort of confirmation email to let us know the cake was finished. So we showed up on faith alone hoping the cake was ready for our celebration, and there it was! Whew! And not only will IveyCake create your beautiful custom cake, but they even sell cupcakes and small cakes on a daily basis in their adorable little shop. Go check them out!

Interior

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Birthday cake

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

karen m.

0

7

0

16 years ago

This shop has an amazing selection of chocolates....all hand dipped! I tried the chai and raspberry...my friend tried the caramel and chocolate dipped pretzel. All were amazing! The owner of the shop was in there and he was very nice, helpful, and one of the most knowledgeable people about chocolate. They had hand poured chocolate gifts - even a large basketball made of chocolate! Great selection and great pricing - around $.90 per truffle. Definitely worth the money. read more

Daniel B.

Elite 15

174

406

416

15 years ago

I love this place. I really love this place. I mean, I really, really, really, love this place.

Teresa U.

0

3

0

11 years ago

Girls night out!!! Awesome fun!!! :)

Schakolad Chocolate Factory - candy - Updated September 2026

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Kilwins Ice Cream - Chocolate - Fudge

4.3

(125 reviews)

We visited this Kilwins with my daughter, who has celiac disease. We asked if staff could use a…read moreclean scoop and serve from a clean or unopened tub from the back to reduce gluten cross-contact. Staff told us they were not allowed to do that and could only serve from what was already in front. There was also a posted Kilwins "Handling Allergen Requests" notice stating that stores should not open a fresh tub, use separate scoops, or implement special handling procedures for allergy requests. I understand no ice cream shop can guarantee allergen-free food. However, families with celiac disease should know this location would not take even basic cross-contact precautions such as a clean scoop or clean/unopened tub. Because of that, my daughter could not safely order. Very disappointing experience. In Response to owner : Hi Ashley, I appreciate your response, but this actually highlights the concern. Saying that using a clean scoop or an unopened tub "would not make a product safer" is very troubling for families with celiac disease. Those steps may not eliminate all risk in a shared environment, but they absolutely can reduce one obvious source of gluten cross-contact: shared scoops and front tubs that may have been touched by cones, cookies, brownies, or other gluten-containing items. We were not asking Kilwins to guarantee that anything was gluten-free or allergen-free. We understand there is still risk in a shared environment. We were asking for basic cross-contact precautions so we could make an informed decision. What is disappointing is that Kilwins' policy appears to remove that choice entirely by refusing to take any special handling steps, even when a family clearly understands the remaining risk. For a child with celiac disease, being told that the store will not even use a clean scoop or unopened tub is not "keeping customers safe" -- it means the customer is effectively excluded from being able to participate. I appreciate that your intent may be to avoid misleading people, but the better approach would be to say: "We cannot guarantee no cross-contact, but we can use a clean scoop and unopened tub upon request." Families with celiac disease deserve accurate information and reasonable precautions, not a blanket refusal.

What a great shop... The wonderful aroma brought us in.... They were making Candy apples, homemade…read morepeanut butter cups.... & Fudge... I'm not sure they didn't have everything.... Friendly staff too... I bought peanut clusters & coconuts crisp....

The Country Gourmet

4.8

(39 reviews)

Recently, without much notice, they wrapped truffles individually for me for employee favors. I…read moreappreciated the kind accommodation.

The Country Gourmet is always the first place I go to when looking for local gifts! They have an…read moreawesome selection of local products, including tea, honey, coffee, stationary, mugs, and books. In addition to their regular merchandise, they have an entire counter of fudge - a must try when you are visiting downtown Murfreesboro! Definitely stop in next time you are looking for a quality gift from Middle TN!

Whit's Frozen Custard - Franklin

4.2

(139 reviews)

IMPORTANT - IF YOU SEE A FLAVOR YOU WANT GO IMMEDIATELY…read more I saw the buckeye on an ad on Facebook and had to get in the car and come here to try Whits for the very first time! Guess what! Get to the line the very person in front of me wanted it too and he told her SOLD OUT. Heartbreaking. The person behind me said they always sell out the evening hours of the specialty flavor. Buckeye is peanut butter custard, I was really looking forward to it! Bummer!!! I know they have some in the case to take home, maybe next time!! They gave me a work around! Music city madness vanilla with no chocolate syrup add double peanut butter. I'm so excited! Also EVERYONE is so friendly, the store is clean and cozy and lines wrap around the building for the drive through and wraps inside as well. These guys are busyyyyyyyyy. This isn't JUST Custard. This creamy, flavorful, incredible consistency (ie not grainy at all), all the way to the bottom. Usually I'm NOT a small size orderer when it comes to iced treats but I feel full and completely satisfied. A bit sad that it's over but glad that it happened! Cannot wait to go back. My husband was annoyed driving out this far but by mid small of his "Hawaiian La'ua" (spelling) he was singing their praises, "I'd definitely be back and get this again!" lol Sooooo good does not disappoint!!!! Highly recommend and will absolutely be back!

The location is exceptionally clean and the concoction that I had,a whitsy, i think it was called,…read morewhatever it is called it's absolutely amazing and my grandchildren loved the their treats as well we will definitely be returning soon I wish I had asked for the managers name it's clear that he's doing an excellent job

Andy's Frozen Custard

4.1

(104 reviews)

I always and only get the kids size sundae with choc chip cookie dough topping. And it's always…read moregood. I liked the efficiency of this location's drive through! I was in and out in 5 minutes. Super friendly employees.

I wouldn't recommend the "Strawberry Shortcake Sundae". It says fresh baked everyday shortcake, not…read moretrue. The shortcake came out of a small package & was then microwaved. It was dense & not tasty. I didn't enjoy this sundae as the custard was melted by the microwaved shortcake. I've never before ordered something that I didn't enjoy. At just under $8.00 it's not what I expected!

Olive and Sinclair Chocolate

4.5

(81 reviews)

What a cute shop! We went on a Saturday so we could do their chocolate tour. The guy who held the…read moretour (so sorry I forgot his name!) was very knowledgeable and knew his stuff! He obviously has been in the business a while. He made the tour easy to understand and walked us through the entire process. It's really awesome they make everything from scratch and using so few ingredients. You can really taste the quality of their chocolate. Sadly, they didn't have the grinding machines with the chocolate in them because they were out of the beans! They were having shipping issues with their stock. But we were able to taste a bit of everything they sold which was really cool. We picked up their dark and milk chocolate bar at the end of the tour. Highly recommend for a bit of fun!

I've been on a bit of a chocolate binge lately and decided to stop by Olive and Sinclair Chocolate…read morewhile we were in town. Per some sources, they are the first bean to bar chocolate maker in Tennessee, and they even offer weekly factory tours, although I wasn't able to make it in time for one. Olive and Sinclair has a relatively small retail area. They have all of their products on display and more importantly, have tons of samples! I ended up trying basically everything. The chocolatier doesn't advertise where they source their cocoa from but I asked an employee and she said they switch it up all the time. Apparently the current batch is from Peru, which gives the chocolate a pretty neutral taste at the start but then transitions to a kind of sharper dried fruit taste. They also sell several types of caramels. The Ghost Pepper Caramel starts with the caramel sweetness. It's only a second or two later that some heats starts to show up. I'm not sure how much ghost pepper they actually use; the heat is a bit more than just a warmth, but isn't nearly to the point of being painful. The heat lingers for quite a while, enough that I had to wait a good five minutes before trying another caramel! Interestingly I think this one has the "cleanest" caramel taste, at least at the start before the pepper kicks in! The Duck Fat Caramel has similar sweet undertones but adds on a really savory and almost meaty element on top. The Sea Salt & Vinegar Caramel has a light vinegar scent. It starts with sweetness and a light tang, but then the vinegar gets stronger. It never gets to the point of tasting like a vinaigrette, but is quite noticeable. To be honest, I'm not a fan of any of the caramels. They are certainly unique and nice to try though! I ended up picking some of their more intriguing products - the Bourbon Nib Brittle and the Smoked Nib Brittle - for gifts. From what I tried in store, they're both exactly as the names imply: super bourbon forward sweet candy, and a surprisingly intense smoky sweet. Yum! Olive and Sinclair Chocolate is definitely a place to pick up some unique local gifts! I wish I had made it in time for one of their tours.

Abbott's Frozen Custard

3.5

(4 reviews)

Frozen custard is something that I make a point to eat with every visit to Tennessee. This trip was…read moreno different. Nolensville now has an Abbott's and I was so excited to try it! I took my niece and nephew and they had Oreo shakes and I have the strawberry shortcake sundae. Everything we had was so good and the service was really great. Friendly staff and took her time connecting intentionally with each guest. If I had to nitpick my Sundae, I would swap out the shortcake with a cheesecake type product because the shortcake crumbles and becomes super soggy as you eat through the dessert. But overall, I really loved this place and can't wait to come back on my next visit!

Great service, great location & yummy custard. New location in Nolensville by the new Publix. We…read morewill be back.

Handel’s Homemade Ice Cream

4.3

(43 reviews)

The perfect place for a sweet treat!…read more I couldn't decide what flavor to choose, so I was glad they had the sampler option. I tried their strawberry cheesecake, blueberry cobbler, coconut cream pie, and key-lime pie. All four flavors were delicious, but the blueberry cobbler was my favorite! Truly one of my best favorite ice cream flavors I've ever had; it tasted exactly like fresh blueberry cobbler!

Decided to try this new ice cream shop while out in Franklin doing some shopping. As someone who is…read morelactose intolerant I greatly appreciate the selection of diary free options, though there could be more options please. Very good frozen treats and will definitely return during cooler weather as outdoor seating is not my thing, but otherwise a great experience.

Crumbl - Franklin

3.9

(145 reviews)

I really wanted to like Crumbl, it's a giant cookie! What's not to like?…read moreThe server who helped me was less than enthusiastic. I was ordering a dozen and when I asked for a recap of my order, she seemed put out, maybe annoyed that I hadn't arrived with an order written out. (It was a spur of the moment stop). She did a nice job of icing and prepping the cookies once prepared. The cookies were okay, but just okay. Not the best I've had and it seems like "BIG" is their thing. I brought them to a party and folks sampled them and all seemed pretty happy. They are pretty pricey for okay cookies. Next time I would definitely get the smaller ones, AND figure out my order ahead of time.

I bought a large quantity of cookies as presents for co-workers. Quality was top-notch and service…read morewas quick. Store is amazingly clean and inviting. The smells are inviting. Staff was friendly and helpful.

Woops - Franklin

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