The staff sucks they don't even know how to welcome people that come in to order . The bakery lady did not take our order for us but took someone else's right in front of us . The lady had a bad attitude towards customers and us . Never coming back here again . Panera get better employees that know how to treat customers when they come in and with better attitude . read more

We had a light breakfast here, very clean, comfortable, & best of all was our server Olivia! She was friendly, polite, service oriented. A+ for customer service!!! read more

Adequate food but the service is terrible. These employees need to go to Chick-Fil-A school.

Just moved to this part of town and was excited to see a Panera nearby! Came here for lunch with my brother and had a wonderful experience! Clean environment, the service was outstanding and the food was perfection. The entire staff was soooo great! Super friendly and very attentive. Definitely making this my frequent lunch spot :) read more

Enjoyed the clean restaurant excellent food and service. Thank you Lena Johnson and your crew for keeping the restaurant clean and great service. My two girls enjoyed the pumpkin sugar cookies!! Will be back for another Sunday brunch read more

Good food, nice location. Coffee is way better than the S restaurant, no burnt bean taste.

Always great food and the place looks amazing after the new remodel!! My order is always accurate and on time!! Thank you!!!

Great service, friendly staff, and as usual, the best broccoli cheddar soup! Haven't been in about a year, but just as good as I remember. They didn't have the paper menus that detailed the sandwiches, but the girl at the register listed what was on each of the three I enquired about with no hesitation. I was impressed. read more

So I went in this morning to get breakfast before work and when I got to work I realize that I was given the wrong sandwich. However the manager that was on duty was awesome enough to replace the whole meal. I was in and out within 10 minutes with my meal replaced and fully happy. Was very impressed with how fast and easy they made it to replace it. Thank you so much read more

Went and got a sandwich that cost me $15 and the bacon was raw. Management let me know that the bacon is precooked so it can't be raw and blew me off. Good to know I can make my own sandwich with real ingredients for a cheaper price. Worst experience at Panera and I'm from St. Louis where it originated and is St Louis Bread Co and this brings a bad name to the brand read more

Panera Bread - Raw bacon - Sandwiches Near Me - Henderson, Nevada

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Very dirty. The whole restaurant is filthy. They haven't vacuumed or swept in a month. Also the food here is not as fresh as other Paneras. There bacon on the sandwiches is hard as rock and there turkey was burnt and they heated the tomato on your sandwich which made it soggy and gross. The bread here is also very small compared to other Paneras. read more

As an ex employee of Panera I used to love this chain. Matter of fact I do love Panera but not this location. I've been here at least 5 times and everytime I come there's never anywhere to sit. Unless you want to sit outside and frankly it's to hot to roast even though it's in the shade. When u come in there's 2 lines which is confusing because they're calling you from either side. I wanted to try the Thai chicken flatbread as it only 360 calories but the employee at the register informed me they were out of Jalepeno cilantro hummus which goes on the sandwich. I asked her to give me a minute since that's what I had planned on ordering. I wasn't sure what to order even though I know this most of the menu ( it's changed a little since the 8 years ago when I quit ) and they kept asking repeatedly If I was ready. I seriously wanted some brocoli cheddar soup because I love that stuff or I would have left. I should have left. They kept asking if I was ready so I quickly placed my order. I went with the roasted turkey Blt on sourdough and brocoli cheddar soup you pick 2 with chips. She even gave me a free drink because of the hummus issue. Thanks but no thanks I don't like to drink my calories usually I try to stick with water. By the time I had filled up my cup and was looking for somewhere to sit they were already looking for me as I had no where to sit. All unoccupied tables were either dirty or awkwardly placed in the middle of the restraunt or in the back in an almost private room where a large party was sitting and it was awkward. So I sat in the middle where traffic is heavy *sigh*. All this would be fine if my meal was decent. Usually brocoli cheddar soup is good but this time it didn't taste like it usually does maybe they changed the recipe. Or maybe I've had it at Jason's deli and their version tastes better. Roasted turkey Blt on sourdough - it's marketed to be on sourdough and at panera you can change the bread to whatever u like so I decided to try it on sourdough. The bread was entirely too small for the sandwich everything was sliding out everywhere and halfway through I had no bread. I was left with a hunk of tomato and roasted turkey which was bland and had little flavor. I'm glad I didn't bring my laptop which I what I usually do since they have free wifi here but nope. Not today ! Today u get no free wifi. Their wifi is down meaning they can't even scan coupons as another customer was angry about. From now in I will stick with the Eastern location which Is where I used to work and the seating and ambiance is much better. read more

I was really disappointed. I had heard so many nice things. My friend suggested the turkey sandwich on three cheese bread. It was horrible...soggy bread, barely any meat, a half piece of bacon and one slice of yellow cheese. After each eating a half of our sandwiches we told the manager, that we were really disappointed...he graciously offered to remake. He brought us each a 1/2 of a sandwich (Really??? cheap ass!!!). But it was no better. and he never came back to see if we liked. So we left them. It was also almost $30 for two sandwiches and two large drinks. Again, Really???? I hear the bread is great. Will have to stick to that if I return. read more

Ordered and received incorrect order, something so simple as had onions on a sandwich when the individual had an onion allergy. Called and spoke with Manager Raven, who immediately rectified the issue with having a new sandwich made and delivered a.s.a.p. Took it a step further and thanked me for bringing this to their attention so that they are able to couch their cashiers when taking phone orders. True customer service and will return! Thank you Raven. Kami ツ read more

I went into labor here in 2006 A girl named Theresa helped me every time I came in When I met her, I loved her and hired her as our babysitter for Years. She now went on to work at a day care I miss her! Her roommate became a manager there. Very professional All the managers and staff are. I haven't had an issue with this Panera in 10 years. The food is delicious. Something's overpriced like the macaroni cheese But it's impossible to get bad food here. The management gets Aplus from me Parking is not fun Gotta go at the right time read more

Panera is always an easy choice when I want a quick sandwich, salad, or soup, but I especially love coming here in Summer because the strawberry poppyseed salad is my favorite! The only drawback...Pepsi products! Good thing their iced tea is fresh. read more

Panera Bread - WI fi - Sandwiches Near Me - Henderson, Nevada

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This panera location is BUSY... Almost always very busy. The lot is small so if there's no parking you'll have to park in the mall parking lot or wait for someone to leave. One review said this location is dirty and I've never really noticed that. The bathrooms are clean. The workers are also nice. I really like their pick 2. I've been trying different salads but none have stood out. The watermelon feta salad is probably the best one IMO. I've had the Chinese cashew with chicken, spicy Thai with chicken and bbq with chicken as well. When the baguette is hot, it's the BEST THING EVER. I like their French onion soup even though it's a bit salty. Download the panera app or sign up for their rewards. You get a free pastry for signing up and random discounts here and there. They were giving away a free bagel everyday in August. I'm not fond of their bagels. I've tried the cinnamon raisin, chocolate chip and jalapeño cheese. All of their bagels are super hard if left out for a day. I'm sure they are a lot better if they're eaten right away. read more

At the time of this writing I am in this location awaiting my food. As I was looking for a table, I found plenty, but couldn't find one that was clean. The floors were dirty too. The guy who is bringing the food, looks to double as the cleaner too. I think they need another person. Well I got a quinoa beet salad which is pretty tasty, but it's been ten minutes, and they still haven't brought my tortilla soup. I'm guessing I'll be finished with the salad before it comes...15 minutes half the salad is gone...finally asked where it is.. he now has a helper sweeping. He is back with my tortilla soup! Was it worth the wait? Most definitely! I'll change it from 2 to 3 stars now, but since o had to go to the car and get my Clorox wipes to clean and DISINFECT the table.. no more than Three stars read more

Ordered food to go. Sandwich was not how I ordered it. Beau, the manager was arrogant and so unkind in handling the situation... His people seemed tense and uneasy... ATTENTION PEOPLE WORKING WITH FOOD, FOOD IS A BLESSING TO THE BODY TEMPLE, if you do not like yourself or your job, do not work with food! Get help! Learn what it is to be of service to give food and orders with keeping your mouth shut, so to listen what is the problem! Beau, learn to listen, so you do not come off as being a Royal dick! GOD EATERIES GET IT TOGETHER!! Put kind people in order to run an establishment where food is good and service is extraordinary! The sweet Latin girl who gave me back my Sandwhich I believe Jessica was her name- place someone like this in a leadership roll... You would have a better turn out in repeat customers. Errrr...... read more

The good things about Panera was the service and the soup. The cheddar broccoli and the bread that comes with it were pretty good. I wouldn't go out of my way to go for their soup but It would still be an option. Servers were friendly and kept up cleaning tables for the crowded lunch. I had the BLT with avacado. The B was for bland. The sandwich had no flavors and the bacon was non existent, very underwhelming. Too many other sandwich shops with better food than coming back here. read more

Went at 8:45 and they refused to serve me when they close at 9, girl was just mopping and didn't even let me in . Why say it's closed at 9 then read more

Bread Bowl Heaven! Feeling under the weather or not, I love their bread bowls! My favorite is their Broccoli Cheddar. This place is pretty big too! And it can get busy! Amanda, one of the workers is really nice and answered all my questions I had. I love it here and will continue to come back :) read more

Food is food but maybe try another Panera Bread! Employees on strike sign outside, construction loudly drilling during lunch time, and when I got to the get front of the line and asked the cashier about the pick 2 meal she rudely replied you just pick 2 with an attitude like she was annoyed to explain the menu! Wow never coming here again! Unfortunately this was a work lunch with my coworker so I was not able to just leave but had it not be I would have! I would never spend my money here with, this service. read more

Panera Bread - Steak and Cheese panini with quinoa and kale salad - Sandwiches Near Me - Henderson, Nevada

This place is really having issues and it's crazy dirty. The food has just plummeted, my sandwich had one little piece of steak on it, it was so pitiful, I was just speechless. A friend of mine has severe allergies to cheese and soy, she told them this, and still put cheese on her salad. I got a peek of the area where they prepare the food, it was a mess! I was thinking twice about ordering, but I was starving and my friends were already eating. I've seen cleaner bathrooms at truck stops. It's just disgusting! read more

honest to god one of the worst experiences iv had at a Panera bread. first i walked in and ordered a Caramel cold brew with extra caramel and a grilled mac and cheese simple right? first they give me the drink first. which i find kinda dumb cause i mentioned it wasn't for me i was doing a to go order so by the time i had the whole order the drink was melted. next there was no whipped cream on the drink. then it took them 30 minutes to get me the one sandwich which according to my S.O it was cold. it took them 30minutes cause they served 2 other guests that came in after me and got their food done far before mine. oh and the cup was the wrong size they gave us less then they should have for a freeze. read more

I've only been to Panera Bread once before since there aren't any in my area both at home nor where I go to school, but the last time I had Panera Bread, I enjoyed it so when I saw that the plaza my family and I stopped at to have lunch on our way home from our vacation had a Panera Bread, I immediately suggested that we go there. The experience I had at this particular Panera Bread was really great. I loved my Fuji Chicken Salad. I'm usually very particular about my meat, but I loved the chicken in my salad. I also loved how they put apple chips in the salad as well. Also, even though I love cheese, I sometimes find feta a little overpowering, but in this case they didn't add too much and it worked really well with everything else in the salad. I also tried some of my sister's macaroni and cheese, which I liked as well. I was very impressed by the service we got. The people behind the registers and our servers were all very friendly. The manager also came and checked up on us as we were finishing up our meal and offered to take our plates for us! It's a pity I don't live closer to any Panera Bread locations... Otherwise, I'd be going a lot more! read more

Walked in and got greeted immediately with a friendly smile plus no line that's a extra bonus. Bagels are freshly baked and delicious. read more

Panera Bread - Best cream cheese - Sandwiches Near Me - Henderson, Nevada

5 stars yesterday 07/26 for the staff who did my customized salad order perfectly and the nice guy who brought it out to me and asked if I needed anything else and went out of his way to bring the extra salad dressing and butter for my bread to me. 0 stars though today 07/27 for the staff who royally screwed up my customized salad order today 3 times and the extremely rude girl with an attitude who brought it out the 2nd and 3rd time. She had no customer service skills whatsoever as she decided to argue with me over and over for 20 minutes and tell me they did it wrong yesterday and was trying to tell me that they are only supposed to fill the container halfway and that they couldn't customize my salad the way I asked for it. It would be different if I ordered half a salad but no I paid extra for a full customized salad. Well clearly she is wrong because they did it perfectly yesterday and actually gave me a full container. If I order online almost 2 hours prior and pay extra to customize an order, the least they can do is read the order and do it right. You sure as hell don't argue with a customer for 20 minutes and do it wrong over and over again. If I ask for extra salad dressing, you also don't just barely fill each tiny container with the dressing and then not completely close a couple of the containers and let it spill into the bag that has the bread in it. Butter should also be given with the baguette but of course couldn't ask for any since they already screwed things up enough as it is. The rude girl finally went back in and had them somewhat fix my salad with 3/4 of the container full and a different friendlier girl finally brought it out to me. Worst experience ever at this Panera Bread! read more

I've been a regular at any Panera that is close to or on my way to work. I worked close to this location and went for lunch/dinner and sometimes breakfast at least a few times a week. The managers and employees will learn your order if you are a regular, and they always make it a point to strike up conversation. There isn't a single thing on the menu that you can go wrong with at any Panera, and with everything made on-site, and daily leftovers going to local food banks, you feel good about eating at what is essentially a fast food chain, when you get down to it. Good food, great atmosphere, wonderful staff at all locations, and their fresh brewed tea (unsweetened) is a personal addiction of mine. read more

Ok, when a place screws up 4 times, it warrants a pretty crappy review lol. I've been here more than 4 times, but honestly the last two times they forgot to put part of my order in the to-go bag. I was there today and asked twice if everything was in the bag. My fault for not checking myself, but it seriously doesn't take rocket science to read an order, make it, and put everything in the bag especially if there are 2 PEOPLE working on your order. When I called the place to let them know of their mistake, they tried to have me come back to pick it up. Ok, this is why I really feel that there are some pretty incompetent people working there. WHY WOULD I COME BACK IF I ORDERED TO-GO? Clearly there is a reason why I ordered take-out and there was no way to come back based on my time! When I explained this to the manager, he tried to instead just take my name down so that when I come back at a later time, I can get a free sandwich. Again, no, this has happened before and when I went back that time, there was no record of my name. So, after explaining that to the manager, I just told him I wanted to refund the missing order. He finally refunded it and we'll see if it shows up in the next couple of days. My girlfriend also got sick from the sandwich she had. Funny thing is that she had said the ham on her sandwich smelled a bit funny. Sure enough, 3 hours later she was having severe abdominal cramping and vomited. Pretty sure I will NEVER visit this Panera Bread location again. read more

So disappointed. Went in to get my daughter a sandwich. Was told they aren't doing anything ham - too expensive since Covid. Asked them to make the same sandwich with turkey and was told they don't know how! Really? So I order a large Mac and cheese and a turkey sandwich with Swiss. ( her original request was the heritage ham with Swiss) I pay and I'm waiting to get the order and I see that the waitress gave me half a sandwich and a small Mac and cheese. The sandwich is with white cheddar. She didn't tell me she was reducing my order size. She didn't say anything about white cheddar. So - I think it's a mistake. I ask the guy behind the counter if he can correct the cheese to Swiss. He proceeds to tell me they don't carry Swiss. Really?? Why didn't the waitress tell me that??! Took WAY to long to get my order. The employees were not nice or helpful. I will never go into this establishment again. read more

I really liked the egg sandwich with roasted tomatoes. They ran out of the dark roast coffee and creamers so having to remind them was annoying. Tasty though. Great experience. read more

Once upon a time, I used to enjoy eating Panera Bread. They have an amazing tomato bread that they use for the Mediterranean Veggie sandwich. And then we moved and had to start coming to this location. Let's begin with the fact that the layout of the cash registers at this location just doesn't work at all. When you walk up, you're not always certain where to go, especially with the menus being split up. The food has been increasing in price to the point of no longer being competitive. If I want a reasonable soup or salad, I will certainly go elsewhere. And then there's the staff, comprised almost entirely of teenagers who spend more time discussing gossip while standing next to each other than they do actually servicing customers. I've listened to some great debates about what "he said, she said" or why so and so "won't cover my shift!" while standing right in front of them waiting to be helped. With such apathetic employees, it's no wonder that the worst case of food poisoning I've ever had was from this place. One morning, I ordered a sausage, egg and cheese sandwich on a french toast bagel. I ate most of it, which tasted fine, prior to noticing that what was left of the egg on my plate was GREEN. I tried to play it cool and convince myself that it was just discolored for some other reason. I mean, how could someone cook up a green egg? This isn't Dr. Seuss we're talking about here - this is salmonella. As the afternoon proceeded, I got beyond sick. I spent the next 36 hours without sleeping, vomiting a personal record best of 9 times. The consequence to my nether regions was unspeakable. And that was the last time I'm ever going to eat at Panera Bread. Combine that with my other experience, where I watched an employee tear into a handicapped parking spot right in front of the store, without a placard or a plate and run inside. She proceeded to skip the long line of patrons, waited around for 10 minutes (all the while parked in a handicapped spot), got pulled into the back discreetly, was given a large bag of free food and then happily went on her way. I alerted management and expected a response but, shocker, there never was a response. This place is as shady as they come. Avoid at all costs, unless you like losing 10 lbs in 36 hours due to crippling food poisoning. But for me, that's not really my idea of a great weight loss plan. read more

Given that Panera is a chain restaurant, you expect a certain amount of predictability in the quality of your food, no matter what time of day you order. I came in later in the evening, and ordered the turkey and cranberry flatbread. Whatever lettuce they put on it was completely wilted and had no flavor, the turkey was painfully dry, and I think there may have been one cranberry on each sandwich. Honestly, the best part of the meal was the bag of chips that came with my meal. The way they have the registers set up is completely confusing and I stood by the front registers for a good amount of time before a girl over in the bakery told me she could ring me up. I also feel like the pricing has gotten a little ridiculous for the amount of food you actually get. I will not be coming back here. read more

If managers still take care of people who get the wrong order, and offer people the next item for free, then this place would be feeding me free for a year. CHECK YOUR ORDERS! Don't assume the soup container in your bag is for the right soup. One time I ordered a bread bowl, and got a hunk of a sour dough loaf, with a hand made scoop on the side of it. It didn't work for the soup. It sucks I like their food, I just don't like that it's always wrong. How hard is a little quality control to get things correct. In and out seems to get things right 100% of the time. read more

Although it is expensive, this has become a family favorite. Elizabeth was the best! Give it a shot, and if Elizabeth is helping you, it's bound to be a good experience! The picture is my disappointment from my next visit. Ordered a turkey sandwich and as you can see, it is lacking of turkey. Maybe my original thoughts of this place being nice were too much. read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

Normally I like Panera - but after experiencing the garbage service from the garbage employees here I think I'll find a new sandwich place to eat. read more

Always prompt. Love this location and the Rapid Pick-up. Staff is always smiling and inviting. Food is always fresh and delicious. It makes it even better because there's a really yummy boba place next door and the Galleria Mall. read more

there was no management helping line and the orders were over 15 mins and a female manager came up looked and went to elsewhere. She needs to be fired or demoted because she was clearly not doing her job. I asked a worker on the line if she does that a lot and she said she can spend up to 5 hours locked in the office on a personal call!! Can you believe that read more

Not too bad if you have to stop and get a snack. The food is alright but a little pricey for my taste.. not saying it's uber expensive, but there are other grubs in the area that would rather mosey on over to instead of Panera. What I do like is the fresh lemonades they have. Usually pretty tart and not overly sweet, I find myself getting just this when I stop by rather than something to eat. The bread is tasty but not tasty enough to draw me in very often.. ok grubs for an ok lunch at a little-over-ok price. read more