We hadn't been to Panera for a couple of years. Thought we would try the Mt Pleasant one today, and we were glad we did. We ordered on line to pick up at drive thru. We had chicken bacon rancher sandwich and also an order of Mac n cheese. The order was ready and hot right at the requested time. And the food was very good. I loved the sandwich. We will be back after this experience. Very nice. read more

Really thought that this location was trending in the right direction! Unfortunately, still disappointed. $80 on a meal for my family here -- took 35 minutes to receive the food -- and missing items. Sandwiches haphazardly put together. Not sure I'd be willing to keep giving this place the benefit of the doubt. read more

This place has become very popular in the past four or five months. I'm guessing it's great service and great food. I am a big fan of Panera. I do eat at these a lot and I will tell you this location is clean. The staff is friendly. They seem to try to get to know people by name. They're very good at resolving issues and they always seem to have a good attitude not to mention I enjoy the tuna salad and the salad salads and the soup is quite a bit. I've seen these people work hard for catering orders. I've seen them stay late and come early. Thanks again for being in my neighborhood. I don't know what I would do without you. read more

Almost non-existent service...people in the back but we were ignored and just left. There were just a few bagels in the baskets but they looked available to select on the iPad. It was confusing and weird. read more

A nice location for Panera favorites. Clean and comfortable- all self serve registers made for quick service (not everyone's favorite but we like it for customizing our food quickly). Food came out hot, fresh, and in good portions. Love the drinks here too. Free Wi-Fi meant several people set up with lap tops. Not cheap but good quality and consistent food. read more

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I will never come back to this Panera Bread! I went through the drive through for the first time at that location since it was completely empty. There was not a single car in the drive through. I waited 19 minutes and some change after I placed my order to get my food (yes, I am a patient person). When I got back to work and opened my salad, my for broke as I tried to pick it up. Yeh avocado was as hard as a rock and still had some skin on it. That's the one thing I look for when getting this salad! One star for the soft fresh bread but no thank you! Will get my salad somewhere else. read more

Panera Bread - Balsamic Greens with Grains - Salad Near Me - Mt Pleasant, South Carolina

Very good service and food was very good I highly recommend the Italiano sandwich or ciabatta dippers to anyone

This new location ... and the first in Mount Pleasant ... has no street visibility from Hwy 17N with ingress and egress from one side of the highway. A much better location would be Bowman Place, the Town Center or Oakland Market. If you're a Panera regular, you know that the cafes are always crowded and bustling. There was not a sole inside. The few bakery items in the display case looked neither fresh, nor inviting. Neither person at the counter could answer a simple question about one of the coffee items on the menu. A plant based sugar substitute like stevia was not offered on the coffee bar. On the plus side, in fact, the only positive of my experience is that almondmilk was available without an upcharge. The reviews have been disappointing. I waited 9 years for Panera to put down roots in Mount Pleasant and I'm disappointed, too. Where is their regional management? read more

We are done with this location. The one in North Charleston has good customer service and food. We have given these guys more than enough chances to work this out but they continue to disappoint. Today we paid $13.09 for what was supposed to be a large Mac and cheese. Please see picture. There is about an inch in that cup. WHEN this place closes it will be for poor management. I don't know at what level the failure is but the employees working there don't care and it appears there is no one there to remind them they should read more

Panera Bread - What is supposed to be in this picture is a large a large Mac and cheese. Does that look large ?? - Salad Near Me - Mt Pleasant, South Carolina

This location had its official opening today. I stopped in because of the advertised special (13 bagels for $6.99). If you have had their fresh baked bagels before, you know this is a great way to start the day. I assumed it was an opening day special but get this, it happens every Tuesday! Now that is a reason to get to the store every Tuesday. I have the online/mobile app so I was able to pre-order my baker's dozen. Super easy navigation online. Sign in, go to bakery, find bagels and select the special. The choices for the bagels are prefilled, which could be helpful if you are ordering for a meeting. You can make some changes but it seems certain types have to be included in the special, at least on line. **** Huge tip**** if you want these bagels sliced, you have to modify or ask for it. I completely missed that option this morning. Arrived at the location about 20 minutes later and my order was complete, waiting for me to pick up. Their inside pick up station is organized by grouped alphabet, based on tour last name. Looked for my ticket, checked the receipt on the bag and off I went. Smooth and simple. They are also offering curbside delivery but as today was opening, I wasn't sure how busy it would be already. I saw at least 1 spot reserved for curbside parking. Overall, a good visit. Most of the staff had on masks and gloves. The spacing looks pretty appropriate for current times but not all tables were being used. They have an outside seating area. 2 disappointments..1st--some of the bagels didn't seem especially fresh. Maybe it is because they are packaged in paper bags; maybe its because they aren't big sellers. The cheese bagel was perfect. The chocolate chip bagel was not. Also, before you order the sprouted grain "bagel", look at the picture I posted. I think it looks like a cookie; not a bagel. It is crazy thin and no hole (lol) I didnt eat it so can't comment on taste. It does say "flat" in the order form so maybe I was just unaware. Trust me, I know now. 2nd-All the bagels were packaged together. Meaning the cherry vanilla ended up with everything seasoning on it....not a great taste combo. Could have gone into separate smaller bags to keep savory away from sweet. Not a big change needed but would make a huge difference to those eating. read more

Panera Bread - Tuesday baker's dozen special. - Salad Near Me - Mt Pleasant, South Carolina

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The service has improved immensely at this location broccoli cheddar soup in the bread bowl was excellent. Will be back!

Today we tried Panera Bread. Very disappointing. I had Steak & White Cheese. The skimpy amount of steak for $12.99 is shameful. The boss had the chicken & Pepperoni Melt $12.99.No need for any Italian Restaurant to fear this as any competition. Lousy tasting. Again a lot of money for what it was. Let me tell you the one thing I loved. I observed a Grandfather and Grandmother working there. I spoke to the lady asked her and said she was welcomed to work there. This a true compliment to the manager who hired people willing to work and having the best work ethic. Well done! More companies need to do the same! Skip this place unless you want to support a company that hires folks wanting to work and not taking age as a reason not to hire people. read more

Great service, friendly and food is yummy these days! Huge improvement over past visits! Nice job everyone!

I meet my friends on Fridays for lunch and to play RummiKub. We love it here! There must be new management because it is so clean, the people behind the counter are so nice. We love the new French Dip dipper- it's delicious! The soups are great, too! I recommend!! read more

The food was not great. The chicken and rice soup was tasteless and cold. The Mediterranean sandwich had very little ingredients in it. But I did find a hair in it. There was no one behind the counter to help with ordering. The kiosk would not recognize my Panera card. The bottled water was left off my order. Place was empty at 12:45 PM. Bathroom was dirty. Toilet paper on the floor and toilet seat was dirty. The staff was not courteous. read more

What a great new and convenient place! Everything is just so practical about it. You can order in so many ways 1. Drive through- and it moves pretty fast! 2. Order online/ call and pick-up in store 3. Order online/ call and have it delivered 4. Order online/ call and do contact less pick-up. You park in a designated spot and the food is brought to you. 5. Order inside on a self-serve screen and pick-up a buzzer 6. Order inside with a real human! Goodness me! SO many choices! There is seating inside and outside too. The tables are spaced far apart. The place is spotlessly clean and I saw someone cleaning quite thoroughly each time a guest left an area. This particular Panera has a very happy feel about it. It's light, bright and airy. There is also free WiFi and a few students were studying away. I ordered at the self-serve counter which was simple to do. All menu items were fully described complete with a picture. I paid using my card on the self-pay device and then picked up a buzzer. There is a pick-up counter with a screen that will have your name. Not only will your buzzer "buzz" but your name will be on the screen under "ready for pick-up". A person collects all meals that are ready and moves them onto shelves where you can pick-up from. This place is awesome!!! As far as the food - it was wonderful. I enjoyed an Asian Sesame Chicken Salad and my daughter had the Chipotle Chicken Avocado Melt. Both items were very fresh, wholesome and satisfying. This may be our new "fast-food" read more

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Good soup and bakery. $10 sandwich left much to be desired! Good addition to the area, but this was my 2nd subpar experience. read more

Panera Bread - Modern Caprese Sandwhich - Salad Near Me - Mt Pleasant, South Carolina

Excellent service. They tried to help us find deals to make our meal cheaper. Food good

Where was the F*cking 4 breads? And forks, and croutons for thr Cesar salad. I'm used to getting screwed asst places likes McDonald's, nut at Panera a "bakery" that doesn't give out bread in carryout? Even though it's on the receipt! You get home and you're f*cked. Thanks for ripping me off Panera "bakery" read more

Panera Bread - Missing bread sad salad no croutons little meat. - Salad Near Me - Mt Pleasant, South Carolina

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the best panera ever ! outstanding customer service along with the speed of service . ambiance is amazing ! cleanest panera at that too ! the staff was so helpful and very observant to the customers needs ! will be back read more

My niece wanted the family to meet at Panera Bread, Mt. Pleasant, SC to celebrate her birthday. We accommodated and all met there. It was a slow day so we had our choice of seats (all 22 of us)! Everyone ordered their food either on the kiosk or in person. Food Service was delivered fast, employees were courteous and tables were clean. We ate, talked and had cake. I'd say it was an enjoyable time! read more

just absolutely atrocious and unacceptable. I'm sorry but if you find yourself at this establishment you will end up regretting it. i am writing this review as i am still in the drive thru and had ample time to create this yelp account (even with the two factor authentication) that is how long it has taken. i'm sure the food will suck but at this point it doesn't even matter. AND on top of everything, the window worker was so stinky. i am in the passenger seat and could smell the body order and illegal drugs. my gas light just came on. read more

Sept 1, 2024. Service was the worst, they were out of the sandwich we wanted and the wait to get our food was ridiculous, there were 4 employees behind the cook counter and only one actually working. read more

I generally like Panera alright. And I've had decent food here a couple of times. But they clearly have some serious issues with management. I ordered through the app and hit the "I'm here" button. 10 minutes later, I called to ask if my order had gone through. The lady who answered apologized and said they were running behind but that many people were canceling orders and that mine should be done soon. After another 10 minutes, I really couldn't wait any longer, since I had to get home and get ready to go somewhere. I went in and asked them to cancel my order, which they did. During this time, several customers left without their food, and seemed upset. A customer inside said she had been waiting nearly an hour. To be fair, the people behind the counter seemed to be working very hard. I don't know if they were understaffed or had broken equipment or just didn't have the training they needed. I'd blame the management and/or owner. read more

Was excited to try the new location, got home and was very disappointed. I customized my sandwich and had mostly nothing I asked for read more

Panera Bread - And what I got - Salad Near Me - Mt Pleasant, South Carolina

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What happened to this location "participating" in the national Tuesday bakers dozen bagel special?

Always grab to go soups and salads here - pretty good grab and go. I will say check your order before you leave. But it is always good to have food you can depend on that is consistent read more

I ordered food online. I paid for it and picked it up at the drive through. I got home, it was WRONG!!!! I called them and told them the receipt was correct but they gave me the wrong food! THere was NOTHING they could do about it, and they could CARE LESS!!! Terrible Service in the 1135 Muhlenbergia Dr, Ste 103,Mt Pleasant, SC 29466 store. I will NEVER GO THERE AGAIN TERRIBLE CUSTOMER SERVICE...and there is NO WHERE to complain to the company! SHAME ON PANERA! read more

We just went to this location and they were out of avocados and chicken salad. Settled for a bacon turkey bravo. It was on chewy bread, the bacon was straight out of the precooked sams package, a small portion of turkey, a paper thin tomato, wilted lettuce and totally dry - no mayo, no mustard, no nothing. We also got a cup of soup and 2 drinks which we had to remind them to give us. We wasted over 40 dollars for this underwhelming experience. Buyers beware. Traveling with or otherwise would've taken it Straight back. read more

I wish I had read the reviews on this location before ordering for delivery. If I could give negative stars I would!!! Bottom line do not waste a dime on this location. I have had great Panera service soups and salads over the years but this was pathetic. We ordered half/half sandwich and soup and salad and soup. chicken salad was on soggy bread if there was a tablespoon of chicken salad I am being generous. french onion soup with no cheese or croutons, caesar salad with literally 4 leaves of spinach not romaine. No tomatoes on anything. I called the manager to express my dissatisfaction...which I never do, but it was that bad! When I explained the caesar salad was literally four spinach leaves she had the gaul to tell me they have had issues with the delivery drivers eating the food!! Are you freaking kidding me!!!! I was already disgusted with the quality of the product...straight in the trash read more

Panera Bread - Salad Near Me - Mt Pleasant, South Carolina

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I regret going to this Panera every time I go! No matter what time I go in the morning they are out of soufflés. Today, at 8:30 they said they didn't even make them. I waited 25 minutes in the drive through lane with only 2 cars ahead of me. Then the gave me flavored coffee! I ordered black coffee. What's so hard about that? If I could have backed out of the drive through lane I would have. Went to the web site to complain. Not easy to get to customer service there. read more

Super good food, nice staff, clean establishment. Always a great place to go to study for finals and exams read more

Panera Bread - Salad Near Me - Mt Pleasant, South Carolina

Ever since this location opened I have not had one good experience. The food is completely overpriced and subpar. I have given multiple chances because it's a new location and sometimes it takes a while to acclimate, but it hasn't gotten better and every time I go the food is awful and they are always out of something. Here's a pic of the "grilled cheese" I received yesterday. The crust was black and the bread was completely soft. The cheese which was very clearly a Kraft single, was burnt in places and the sandwich looks like it was thrown together. Very disappointing and will not be back. I am giving one star since zero stars isn't an option. read more

Panera Bread - Grilled cheese - Salad Near Me - Mt Pleasant, South Carolina

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Don't waste your time or money here. Easily the worst Panera in the United States, consistently. Ordered 3 meals total, one of which was a Caesar salad. Not only did they give us a half size salad when we paid for a whole, they also ONLY gave us lettuce (salad is topped with cheese and croutons normally). If I wanted just the leaves I could've just gone outside and eaten grass instead, would've saved myself 12 bucks. Then tried to call to correct it and got hung up on twice.. Place deserves 0 stars but I guess the frozen mac and cheese was good. read more

So slow, mess up our order at least 50 percent of the time. Drive thru is open sometimes, sometimes not. They are often out of certain items. I've never seen a Panera run worse than this one. read more

Panera Bread - Salad Near Me - Mt Pleasant, South Carolina

Beautiful new location and very nice staff! They are working hard and doing their best to ensure a clean and safe COVID free environment. One staff member in the back that didn't follow the mask rule got in trouble with management and is not representative of the rest of the staff. read more

I use the drive through and love the food, but the service is hopeless. they can never get an order correct, today, I ordered a tuna sandwich and an iced green tea, got handed a chicken salad sandwich and an unsweetened regular tea, charged incorrectly. when I asked for what I had ordered, the manager came to the window, berated me for accusing her employee for delivering an incorrect order, told me to leave, shut the window, said she wouldn't take anything back. I didn't leave, cars were waiting behind me, after about five minutes, the window opened and my correct order was handed to me. what a waste of everyone's time. read more

Panera opened their Mount Pleasant location. It's on the corner of a newly constructed building. Easy access off 17 south. Panera has been a favorite for great soups, sandwiches, fresh bread and great desserts!! Coffee is always hot and available. read more

Very unimpressed by their quality and effort to fix our items. Black iced coffee came out looking see thru like iced tea and tasted like coffee-flavored iced water. Asking them to fix it was like talking to a wall. read more

This is the best Panera I have ever been to. I have become a regular because of the food quality, and the staff has never gotten my order wrong. They are very consistent and customer forward. Once, I was running late to pick-up my mobile order and I called to see if it was still there, and the staff kindly offered to put it in the fridge for me. I was embarrassed for the trouble, but the staff member was very kind and did not make me feel bad at all. (Thank you, Brendan!) I have also come at different times of the day for coffee, and the coffee has ALWAYS been fresh. I also see staff regularly maintaining the cleanliness of the customer areas - even the parking lot! It takes a lot of effort and good management to keep up with details like that. This Panera is awesome! read more