Drive thru is usually pretty fast here. I don't know how they make the container for the soups, but it keeps it piping hot until I get home. I kind of forget about Panera as a dining option but need to remember more. I feel like the Pick 2 is a pretty good deal. read more

We just bought one each of their new Asiago stack sandwiches. These items are brand new and for a limited time and were NOTHING like advertised! So disappointing....I honestly cannot believe they sent a product out like this. I paid nearly $40 for these 3 sandwiches and this is what I received?!! As you can see by the photos, there is virtually no lettuce between the 3 sandwiches, one had none on it at all. The tomato was almost non existent as well...sliced (if it was present) so thin you couldn't taste it. And, when we unwrapped, the "sandwiches" (I have a hard time calling these sandwiches because they looked like whole bagels) there was so little on the sandwiches you couldn't tell they were sandwiches. AND none of the items were labeled so that we knew what they were supposed to be without unwrapping them. The thing that REALLY bugs me, besides feeling totally ripped off...is that this order was for 2:45 in the afternoon...not a busy time. Whoever put this order together was not busy, they just didn't care. The quality at this Owasso, OK location has really gone downhill, this is not the first time I have had issues here. read more

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Came to this Panera after a year and a half while in town. Counter service was good. There was an older lady with a head set on running around very busy. I had to ask the cashier to ask this lady to change her clovers as she kept touching her head set and the wiped under her nose with the cloves. This lady just kept touching her head set even after changing cloves. I think a refresher course in handling food is needed here. Asked for a sandwich to be grilled that didn't happen. The place was dirty and not much bread to pick from. This Panera has really gone down hill. read more

Panera Bread - Sandwiches Near Me - Owasso, Oklahoma

We each took a bite of the sandwich and could barely swallow it. It was awful. The salad wasn't any better. I asked them to put the dressing on, and they told me it was already on. Driest salad ever. We left hungry and won't be back for awhile. read more

Got this today this is what was on the half a sandwich after I removed the lettuce and tomato. My daughter's bowl was about half of what you get at other locations. Unfortunately this is the norm at this store. read more

Panera Bread - Sandwiches Near Me - Owasso, Oklahoma

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Always disappointed every time I try to go back and eat here!!! Super expensive for the little bit of meat etc they put on your sandwich!!! I'm basically paying for bread! Do better Panera! Weigh your meat out and be fair for us customers who are purchasing! read more

I order bagel pack. I did not get my cream cheese. I paid cash and did not get a receipt. I am elderly handicapped and pay $30.00 for caregiver to drive me there. I called caregiver giver went back they gave her one tub of cream cheese and I paid for two. Had to go back the third time to get the order. So 2.5 hours trying to get bagels for Panera bread for my book club meeting is ridiculous. Not to mention the young man at the drive though was very rude. I do not go there often but I doubt I go back for an exceptionally long time if ever. Service in Owasso, Oklahoma is very poor read more

We drove through. Paid 35 dollars to receive wrong orders and a 15 dollar bowl over half empty. It looked like someone's trash. It is too pricey to have employees not even try to give the proper food. I have small kids and it's night and I don't have the luxury to go back in to fix an order I had to pay for right then but not receive what I ordered. Disappointed and this seems to be a constant at this location. Don't think I'll be going back. I can't afford it. read more

Panera Bread - A teriyaki bowl with little to no rice.Over half empty. - Sandwiches Near Me - Owasso, Oklahoma

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Made an detour for breakfast as I waited for a particular store to open. The Chipotle chicken wrap DID NOT disappoint! I was pleased with the flavor. The staff was nice and helpful and was clean and organized especially with it being morning rush. That wrap will be in rotation for me that's for sure! read more

Panera Bread - Chipotle chicken & gouda wrap! Yum! - Sandwiches Near Me - Owasso, Oklahoma

Went to Panera in Owasso this morning. Asked for a cinnamon crunch scone. Hadn't been to Panera since COVID hit. The drive through lady was very rude when I asked for one. How was I to know they didn't make them any more. She was uh we haven't made those since the lock down. First of all I had no idea there was ever a lock down in Owasso and second how am I to know this. Rule one for customer service is to never berate in customer explain to them that it is not on the menu anymore and would you like something else? This will be the last time I ever come here again. read more

I love Panera but, one of the ladies almost spilled hot soup on me. I love y'all but what the heck.

The rudest cashier. I have the sip club and I had a question about an email I received. The cashier told me she wouldn't help me because they were very busy. I tried to explain and she asked me if I wanted to order or move along. What? Luckily the manager walked by at this time and took my order and answered my question. What is wrong with people? read more

Nope! This place has gone down hill. Prices are higher and the quantity are smaller we tried their new salads, they were okay, but super tiny. The place was a mess, floor was so sticky and dirty it ruined my appetite. Drink station was dirty and it just makes you think; if it's this dirty everywhere- no telling what the kitchen is like . Won't return read more

I remember when this place used to be called the St. Louis Bread Company, before the company changed all the restaurants to "Panera" outside of the St. Louis metro area. Paneras from Vegas to D.C. have been all the same, that I can tell. They have your basic offerings of muffins, salads, whatever. The difference is, in Oklahoma, every Panera is PACKED. You'd think it was the only restaurant for miles. I swear, people talk about this place like it's haute gastronomy. Regardless, they make a killer bbq chicken salad so that's why it gets three stars. The fact that 3 salads is nearly $30 is what keeps this place from getting 4 stars. This place is busy, especially on the weekends, so get your food to go, because it's nearly standing room only. P.S. There's no 3G coverage in the area, so good luck checking in. read more

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This is not a loaf of bread it's bits and pieces . This location is a joke . Owasso do business at another location for quality and service read more

Panera Bread - Sandwiches Near Me - Owasso, Oklahoma

FBD. ( Dissatisfied) 0 Belly rubs Only reason it's a 1 is because 0 was not an option. I ordered soup and picked it up. 3 miles away at the office I pop the top on my French onion soup and it was cold , like 40 degrees nasty cold. The flavor was not good and there was two pieces of onion in it. I will not be back! Fat boy was extremely dissatisfied read more

I go to Panera in Tulsa all the time and enjoy my meal with them. The one in Owasso is very dirty. The tables are sticky or greasy. The soup was cold and you could see dirt or food on the outside of the bowl that was just nasty looking. I will not go back to the one in Owasso for a long while. read more

When you get sick from eating something while at the store. Plus had a to-go order. I returned it. The manager (Teresa) was rude!! I'll be calling corporate . I returned it with my original receipt in a timely manner. Is it like coming out her paycheck?? #FoodAllergies #Foodintolerances #RareDiseases #Autoimmune read more

Too expensive. Food is good but not worth. it.had salad no chicken The help isnt real friendly. read more

Always great food and service. Restaurant is always clean. Wish they had more gluten free options.

This establishment has a lot to learn about etiquette. I picked up my friend from the hospital who couldn't walk so we use the drive-through. It took a little while to order because she was having a difficult time understanding the menu due to being the first time there I ordered the new bacon tomato sandwich and she ordered a ham and cheese will receive the order, we also got two small cups of soup. We decided to eat in the parking lot opening the sandwich it had no mayonnaise no mustard no nothing that was the ham and cheese. I went to go eat my sandwich with the new bacon and tomato and it literally had two tiny pieces of bacon on it, and my soup was cold, we drove back through the drive-through to let them know that we'd like some mayonnaise and stuff for the sandwiches and a man came up to the window and said he understood we were having a long time ordering and next time we should come in if we were going to take that long. I politely let him know that my passenger could not walk and that we chose the drive-through because of my disabled passenger. Evidently they don't know anything about Americans with disability act, and the manager was very rude and uncaring. This place can definitely use some etiquette and hire somebody that understands management.. this is not the first time I've had a bad experience at this establishment. The quality of service has gone down, and the management is extremely ignorant to Americans with disability. read more

Wow!! AMAZING customer service, happy employees and yummy food! We placed a large order online and Gina and the crew fulfilled it to perfection and on time!! Huge THANK YOU from our teams to your team! read more

Too expensive. Food was so so. Didn't like soup. Sandwich was kind of bare and dry. I don't get what the hype is. The only thing that I saw was good was how the restaurant was set up. I really liked the way you could sit in a relaxed homey way and not always at a table. read more

The last few times I have been to any Panera- not just this one- I have found it overpriced and the food disappointing. We were tired and didn't want to cook dinner so we stopped at this Owasso Panera. The Tuscan Grilled Chicken looked really good on the menu so I ordered that with the summer corn soup. As you can see from the photos the sandwich was MASSIVELY disappointing and a bit soggy. There was not much chicken and the greens were absent. The soup was ok though. My husband got a grilled cheese which was disappointing also. Our bill was $25 and for this much money I expect a LOT better. I am crossing Panera off my list for now- you are better off going to Panda Express next door :(. I have photos here so you can see the sandwich. read more

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Gross bathroom!!! Smelled like urine and all the garbages were over flowing! Who wants to eat in a restaurant when the surroundings are filthy! read more

Menu changed a lot. Sandwiches are ‍. Soups are ‍. Bread quality ‍. Prices are ‍ Salads are ‍

I really like this place. All the food is great and always have a great time going there. My only issue is sometimes I'll order for pick up to find out that they ran out of what I ordered and provided a random substitute. And since I rarely check, I find out when I get home. So, sometimes that works out and other not. I just wish they would make note to give me an option before I leave so I know without having to check. Or fix the online side so I don't order things that aren't available. read more

Friendly staff, great experiences. If you order the same thing more than twice they remember and sometimes prepare it for you when you walk in. Excellent service and food. If you're in Owasso, make sure to stop by this location. read more

Inside is pretty busted since the drive through was out in. Just looks unloved. Call ahead doesn't save much time. The app works well but drive thru takes forever. read more

I go to Panera on the daily, and I am so tired of them saying the online orders are ready when they are not. It's incredibly frustrating to come over from work just to wait in line since they don't put the orders On the pickup shelf half the time. INFURIATING. read more

I came in the other day and I've got to say I had such a good experience. Dalton took care of me, and was so nice and polite. One of the best people I've had there. Thanks so much for the speedy service and great attitude Dalton! read more

We love the food. One big complaint is the prices keep going up and up. The you pick two used to be a great deal but not so much now.

Compared to other coffee shops in the Tulsa metro area, I give this a C+. The music on a Sunday sucks. The chai tea (which, chai *means* tea, but I guess it's not Panera's fault that their target clientele doesn't know this) is weak. One black person came in while I was here, and EVERYONE stared at her. WTHeyo, people? Sheesh. So - nothing awful, but nothing special, either in the way of food and service, and atmosphere is great if you're white or pass for it. P.S. - the bathroom didn't stink, but it did not smell neutral or positive, either. read more

Well went through the drive up and order sad to say went all way home they left half order , called and let them it's was the one thing went there for so ended back and they full went beyond bright it to car and also gave us a treat on them , well done customer service read more

Made a "rapid" pickup order only to find that the dining room is still closed and the only way to get it is to wait in a mile long drive thru line. Wtf. Why is it still closed? In Oklahoma? Nothing else is closed. I won't be back. Absolutely ridiculous. read more

Went in and ordered 1/2 salad, 1/2 sandwich with a drink and a side, it was going to cost me 16.78 so I said NO THANK YOU and did not eat while the rest of the group I was with unhappily finished their expensive meals. read more

30 minute wait in the drive throughout absolutely ridiculous. There was no way for the other cats to get out we were all stuck waiting. I have never had such a horrible Panera experience read more

I have always had friendly, helpful encounters with the cashiers. The food tastes so good. It's my go-to place when I want to buy soups for my sick friends. I also love that Panera delivers. When I had influenza b in April, Panera delivered me hot, home tasting food that helped me heal. I am thankful, too, that they added a drive through. I love this place! read more

The middle of the afternoon on a Saturday and they are out of bagels. There were some sitting there but they weren't cooled. I asked about bread loaves and there were only a couple. I was at the bagel counter ordering but had to go to the food counter to pay. Then, had to walk back down to the bagel counter because they didn't know what they had for sure. Back down to pay at the food counter. Then, waited again because the were out of cream cheese and had to go to the back. read more

Stopped by and I thought I was in for early Halloween party !!! One girl was in a black leotard with black cape and another girl was dressed in a Whattaburger top ! And these were the employees!!! Am not sure what that was all about ! When you first walk in you go to the breakfast bread counter! So there had to be another sandwich board! Found it ! No employees directed us to it ! I ordered turkey, avocado and BLT sandwich! My sister ordered half sandwich and soup ! She got sandwich but no soup so had to remind "server" of soup! Finally got it ! She said it was good ! Customer service was not good! Tables were dirty and not cleaned when we first walked in ! read more