I had placed an order for pickup, and when I arrived it wasn't quite ready yet. I honestly didn't…read moremind the wait, especially because Jimena completely turned the experience into such a positive one. She greeted me with a bright smile, was incredibly kind and welcoming, and kept checking on my order to keep me updated. What really stood out was how thoughtful she was. While I was waiting, she asked if I would like to try one of their cookies. I had never had one before, and that small gesture meant so much. Not only was it delicious, but it made me feel genuinely valued as a customer. Thanks to her, I'll definitely be getting a cookie every time I visit now! Excellent customer service can make all the difference, and Jimena's kindness, attentiveness, and positive attitude truly made my day. I appreciate her so much and hope she gets the recognition she deserves. Thank you Jimena!!! I hope to see you again !

The Caesar salad had so many great flavors. Hard to describe. I'll be back for all the salad…read moreoptions. Everything looks delicious. Steak sandwich was delicious. This also had unique flavors and great bread. I wish for a slightly bigger sandwich but it was still great. I think the salads are the draw for me to return. Service was absolutely the best. Prices are fair and reasonable. "I'll be back"

This is the second time we have been to Jacks. The first time was in Midtown. This location is…read morebigger and has more seating. It is a counter order style restaurant. When we walked up to the counter we were greeted by the cashier and we were asked if we had any questions. We did not and so we placed our order and paid and was given a number for our table. The fries came out first and we were looking forward to them but sadly they were lukewarm and soft. I wished they were hotter and more crunchy. I had the Blackened Salmon Cobb salad and it was so refreshing and delicious. You cant tell from the photo but the salad did have avocado, blue cheese, tomato, egg, grilled corn, pickled radish, green onion, and lemon-herb vinaigrette. It was at the bottom of the bowl which kind of made it hard to mix. I wish it was on top of the romaine. My husband said the tri tip was good. The bread was fresh and the meat was perfectly flavored!

I've eaten at Jack's Urban Eats before, but this experience completely ruined it for me…read more I found a piece of plastic in my mac & cheese. Not hair. Not something questionable. Actual plastic. That alone is bad enough, but the customer service somehow made it worse. Before I even went back to the store to ask for a refund, I called several times and was put on hold for a very long time, with no one actually helping me. That should've been my first red flag. When I did go back in person, all they could offer was a refund--no genuine apology, no concern, no effort to make it right. Finding plastic in your food is a serious issue, and they treated it like I was just unhappy with the taste. Between the plastic in my food, the long hold times, and the complete lack of customer service, I won't be coming back. Mistakes happen, but how you handle them matters--and Jack's completely dropped the ball.

The burger stood out to me because it seemed like such a simple option among everything else and so…read morei thought it had to be interesting for that reason. I ended trying the bbq burger and was indeed impressed. Well executed.

Weekday happy hour is a pretty good deal! We each got the cheeseburger, added a side of fries with…read moreketchup and ranch dip (yum), and I got the strawberry spritz for $5! They were out of the high hat chocolate cupcakes, otherwise I would have added one to my order. It was bit chilly in there, and all the outdoor tables were taken, so you may want to bring a sweater, even in the middle of summer. All staff were friendly and helpful. We weren't sure if we should bus our table, but a staff member came by and asked if she could take our plates away. Clientele were diverse, and it was surprisingly busy for a weekday afternoon (but not overly so). Since Sellands is down the street from us, we're going to make an effort to stop by more often, especially for happy hour deals!

The food was good but not spectacular. Ambience is casual and pleasant, despite the screechy small…read morechildren sitting nearby. I'm upgrading for the service, though. There were three of us. One person's order was delayed due to a mixup in the kitchen. They brought out the other two orders, apologized, and said the third would be ready soon. It was, and when it was brought to the table, we got another apology, an explanation of what went wrong, and a $20 gift card. Later, someone else came by to make sure everything was okay and apologize again. I think this was above and beyond expectations.

We have been coming to this location for quite some time to dine in. However, this review is not…read morefor their food, which is usually pretty good. Just recently, they changed how and when they give out their utensils and napkins when dining in. Usually they give you a small tray with that stuff on there right after you place your order at the counter. This time, they said that they will bring out the utensils and napkins when we get our food. The young lady gave us our food; however, our utensils were nowhere to be found even though she said the runner should be coming soon with it. We waited for quite some time as our food just sat there because we needed utensils to eat our food. My friend decided to go ask for them. This change didn't make sense to us as to why the utensils weren't brought out at the same as our food and why another runner had to bring them out (after receiving our food). I hope they go back to their original way of handing out the utensils and napkins in the beginning, right after you have paid at the counter.

Love coming to this place. Great location, super clean, very prompt staff and lovely setting…read more I went and had the Bacon Avocado Omelette which came with sour dough bread with Jam (which was the best Jam I've ever had) and herbed potatoes. Hands down amazing to have fresh avocado and thick pancetta like bacon in the omelette. It was a perfect meal. I also got an Irish coffee which had the correct cream just like I get in Ireland!!

I was really disappointed with the service at Cafe Bernardo at the Pavilion. Since my last visit,…read morethey've changed the ordering process and now everyone has to stand in line at the counter. It used to be possible to order through a QR code, which worked much better. Now with only two people taking orders and making drinks during the lunch rush, the line and wait times are much longer. We ordered pizza and fries and I could see them sitting by the kitchen for about 10 minutes before they were brought to us, so they arrived barely warm. I also ordered two sides of their house-made ranch (which cost extra) but only received one. When I asked a server about the second ranch I had already paid for, she brushed me off with attitude. I had to ask multiple times and wait another 10+ minutes just to get something we were already charged for. Overall the service felt disorganized and slow. Unfortunately I won't be returning to this location anytime soon.

I have nothing but great things to say about this place. I've tried their hot food bowls,…read moresmoothies, and açaí bowls, and every single item has been consistent and full of flavor. The quality shows in every bite. The service stands out just as much as the food. The staff is attentive, welcoming, and efficient. It makes the whole experience feel easy and worth coming back for.

tried the Mane Squeeze and the Mane Elixir today…read more the Mane Squeeze reminds me of a smoothie from a premium grocery store smoothie bar - it's a little tart since it is strawberry forward. the Mane Elixir is not sweet if you're the kind of person who prefers subtle flavors in your smoothies. both are solid healthy options! service was very friendly and helpful in sharing recommendations based on what we were looking for. large parking lot beside the building and in a very walkable neighborhood if you want to enjoy your smoothie with a walk.

Of course I'd known about Ettore's for some time now like most sacramentoans but I just started…read moregoing to it in the past 6 months and I've been to it many many times since then. This is your go-to place for desserts. The pastries are off the chart. They got everything you could possibly want. Bear claws, pecan rolls, cookies, danishes, chocolate croissant, croissants, tiramisu, chocolate cake, cheesecake, and on and on and on. I've had most of the things that just listed and they really appealed to my inner fat man. Whenever I walk in there and I see the pastries just waiting for me behind the glass It's like an edible amusement park. Now I've also had breakfast there. You can order pancakes and we often order the blueberry pancakes with eggs and bacon and their bacon is perfect, and the eggs are fluffy. It's a solid breakfast. Plus you know I'm not eating that without a pastry on the side. This service is incredible. Everyone is so helpful and even if there's a long line it moves fast. The waiters waitresses and bust people are on it. Dishes don't pile up on tables. Even though the parking lot is packed and you go in there and the restaurant may be packed You're still going to find a table. I like sitting out on the patio because it's not as noisy as being inside. Now my girlfriend and I have been regular customers of elite bakery on Fair oaks boulevard and that place is also five stars. But Ettore's edges them out because of a larger menu, daily specials and a larger selection of pastries. Plus it's a little cheaper. This is a bad place to go if you're on a diet. But other than that go there and get your grub on. I'm there all the time. You'll probably see me there. This place gets the coveted four pigs.

The pastries are good, but their service was not acceptable. We walked in and had to stand there…read morefor almost 5 minutes while the blonde "guy" (who seemed to be in a managerial position) ignored us standing -- didn't say hi, didn't speak. When we almost decided to leave the cafe, an employee came and helped (not asked to come by the manager), just came after us standing there. Other staff were polite. Being an Ettore's customer for almost 10+ years, we found the service subpar.

I stopped be Cafe Europa as I wanted a more healthier option to enjoy especially after an evening…read moreof drinking. Cafe Europa is location in the smaller section of the Howe bout Arden shopping center next door to T4. We walked in and are greeted. We did arrive about 30 mins before closing and asked if it was alright to dine in? The gentleman was kind and said yes! We could dine in. I ordered the Greek Spaghetti which is vegetarian. It has olive oil, butter, garlic, with Myzithra cheese. I also ordered a side of Pita bread and Tzatziki. The Greek spaghetti was so delicious. I got my spice level mild and it still had the perfect amount of spice to it without giving me heartburn. The pita tastes like they make it fresh. It was soft fluffy with a nice crisp to it. The Tzatziki I could tell was made very fresh and it was delicious. The service was amazing and I will be back to try other menu items. I left full and very happy! :)

We went here a few weeks ago after getting drinks in midtown and not feeling like paying midtown…read moreprices for food. It paid off, because we enjoyed our dinner here and it was a good value too! I had the falafel gyro and baklava. Both were tasty. The falafel was cooked perfectly and the baklava had a good balance of sweetness and nuttiness. My friend shared her pita and tzaziki with me. The pita bread was soft and warm with a light crispness. Even tho we came close to closing time, the gentleman who took our order (I think he might be the owner?) was welcoming and helpful. We'll be back!