Not sure if this is the new Panera model, or a one off. If it's the new model, please reconsider. Nearly all of the registers had self-service kiosks. None of the three employees working up front took any interest in customers at the kiosks in favor of their conversation. In the time I was there, I saw an older couple trying to navigate the kiosk alone. They were still doing so from the time I arrived to the short time after I ordered and left. Kiosks still ask for a gratuity though the only human interaction may be when you pick up your food at the counter. Panera, please keep a semblance of customer service, leaning towards a cafe instead of a McDonalds. read more

I like going to coffee shops to relax and get work done, but most of them only have pastries with coffee and tea, and I sometimes get hungry while working or reading and prefer coming to Panera Bread where they serve more food than just pastries and drinks. This Panera is pretty close to some of my frequented stores and near my friends' neighborhood, so I like to come here, hang out and grab a bite. This Panera is at The Promenade shopping plaza on North Freeway Blvd, it's been here since the 2000s and it's still going strong, I guess bc there's a ton of shops in this plaza and people get hungry and thirsty after shopping. There's a Panda Express right next door too. This Panera is right by the Old Navy and Target, and share the same parking lot, but it's closer to the main street, so it's easier to get to. Sometimes I feel like some iced tea or juice instead of hot tea or coffee and Panera's drinks fountain has a good variety. I really like their "Unlimited Sip" deal, but I have been trying to cut down on sweet drinks, so I prefer to get a drink ala carte. I like their chocolate croissant, but it shrunk a bit recently, it's the not same anymore. Apparently in 2023, Panera replaced their traditional, crescent-shaped chocolate croissant with a more rectangular, "Danish-style" one that looks like a "Hot Pocket", so it shrunk and the price probably stayed the same. Hmm. But I read that Panera Bread was caught using "shrinkflation" which is when eateries use cheaper ingredients and smaller portions for their foods, but still charge the same price or even higher and usually the customers (you and I) are the only ones that lose out. But apparently enough of us customers pushed back and stopped going to Panera and so they noticed sales went down so drastically, that they hired back a lot of staff they had laid off, especially bread makers and also made their breads, pastries, and soups & sandwiches bigger portions again. Anyhow, I like their "You Pick Two" menu, since I try to be more low carb, so a 1/2 sandwich is good, and a 1/2 salad is healthy for me, and a side helps me actually get full. I find their sandwiches are good pretty big, but the bread does sometimes overwhelm. Their salads are solid and if I'm still not full, I get myself a cookie and that usually hits the spot. All in all, I'm still a fan of Panera for a nice place to work and have a meal. This location is busy, but generally well-kept and quiet enough to get some productivity in and reward myself with a pastry. read more

See all

Ordered a Half Grilled Chicken Avocado BLT + Half Harvest Medley Chicken Salad from Panera Bread via Uber Eats and it absolutely delivered. The order arrived securely wrapped and sealed, everything fresh, flavorful, and perfectly packed. The sandwich was delicious, the salad was crisp and satisfying... and apparently I was very hungry because I forgot to take a proper food photo. So instead, please enjoy this exclusive Yelp photo titled: "The Aftermath." Safe to say -- it was that good. read more

Panera Bread - Sandwiches Near Me - Sacramento, California

Service was good. Ambiance is always clean and social with a nice atmosphere. Good music playing. Owner greeted many of the guest while dining. Which was a nice touch. Food great. Fresh! Classic $9.49 Potato Soup. Harvest Salad $8.59. read more

See all

Well, well, wellness, for some "Unlimited Sip" on a hot Sacramento day! Service was super fast per usual, greeted with a smile, and a can I help you attitude! A* read more

Panera Bread - Yum - Sandwiches Near Me - Sacramento, California

Ordered my favorite asian sesame salad here for lunch. Service was fast and friendly. I've noticed that their servings are getting smaller and smaller. Bowl used to be piled high with veggies but this one was a little lackluster. It still tastes good though. read more

Panera Bread - Sandwiches Near Me - Sacramento, California

I ordered on my lunch I ordered the 2 half sandwiches for me and a coworker. Hers was delicious she said but mine which was the bacon turkey brvo was way too salty I asked for some sea salt I was looking for like salt and pepper, but I didn't expect it to be full of salt. So much so I couldn't eat it. Which sucks but next time I won't add it read more

Panera Bread - Sandwiches Near Me - Sacramento, California

Not good customer service at all. Tried to do a mix and match, which is ANY 2 items. Manager said I was unable to get 2 ceaser salad stuffers. Claimed there's a policy you can't get two of the same item, forcing me to get something I didn't want just to qualify for the deal. She also seen I was visibly upset with no accommodation. I work in the plasma so this is extremely disappointing. read more

Food was ok, they either cut the portions store wide or I was shorted. The "strawberry basil Fresca" was actually mint. Maybe I'm just dumb and it's both. My real issue is that I was messaged that my order was ready and the woman behind the counter rudely said it wasn't. I understand bumping orders for ticket times coming from food service myself but don't give attitude to people for asking questions. read more

Overpriced, poor service, mediocre food. Pleasant enough environment but another disappointing Panera experience, like the last several times I've been. read more

Love this location! Been going for over a decade. They went through a rough patch with a new manager a few years ago around the pandemic, but are back on track. The new manager is A++ (and so was the original one). Everyone is so incredibly friendly every single time! If there is a mess up they make it fully right. Their coffee is always really good. When we end up at the other location near by (Del Paso) the coffee is straight to the trash sometimes, so stick to this location if at all possible. I hope they keep it up! read more

Love the greeting as you come in. Friendly staff and very helpful. The food is nice and fresh. Love the turkey and cheddar sandwich. They make mine without mayonnaise just the way I like. There salads are yummy and the pastries along with bagels are fresh and delicious. The restaurant is nice and clean. Oh I didn't mention the soups and chili they too are fresh and delicious. read more

Totally out of control on bread prices. Wanted some rye bread, 13.00 for a small loaf. Jesus is bread water yeast , kick rocks

I waited patiently in line just to ask and purchase a bread loaf. I asked firstly before waiting so I wouldn't wait for nothing. I was told there were Baguettes available. After waiting in line for about 15mins, I just got up to the cashier to order the Baguette; just to find out they're out now. The cashier apologized but had just told me alil bit ago that there were Baguette available. It would've been great if I was told in line when they found out they were out, instead of having me wait in line for no bread. I wasnt offered any other bread in substitution for the Baguettes. Which would've been nice having that I waited for bread that wasn't available. read more

Ordered a chicken Cobb salad and broccoli soup. For the salad, it didn't come with dressing and the bread comes with no butter, when I requested some, the employee rudely said "don't have any!". Salad costs $16.00 and was half way filled. Terrible customer service totally deserves 0 star. Customer service is key when it comes to food service and I can see this store closing in the near future. read more

Panera Bread - Half filled salad with no dressing - Sandwiches Near Me - Sacramento, California

See all

Todd greeted me right away at the door and he was very kind and helpful. He is a very sweet guy. The front counter was very neat, the lighting in the store was great too. read more

Ordered a French onion soup and was given a half cup of soup with no cheese or croutons. read more

Panera Bread - French onion soup - Sandwiches Near Me - Sacramento, California

Notified staff of a man sleeping on the back table. I'm trying to study and do my college homework and they did nothing about it. He is sitting there sleeping in the corner. Multiple employees were notified and they did nothing about it. A lot of homeless people coming in and out getting free soda also Kind of ghetto. read more

Love me some Panera! It's always a solid choice for lunch. I always get their lunch half and half special so I usually get half a sandwich and soup (broccoli and cheddar is my absolute favorite) with chips. The Greek goddess salad is my all time favorite though. Everyone knows panera has the best chocolate chip cookies! So you have to try one if you decide to eat here haha. I like this location because there are self serve kiosks and they are pretty fast with service in general. Lots of seats and tables especially if you like to eat and study. The plaza is a good plaza for shopping and coffee as well! read more

I just got braces recently so eating anything has been pretty difficult but the 2 for 1 came in clutch. I got a salad and some mac and cheese. Unfortunately every time I eat here I usually leave with an upset stomach but it tastes good going down at least lol. read more

Panera Bread - Mac & Cheese and Southwest Chicken Ranch Salad - Sandwiches Near Me - Sacramento, California

Very very clean, the sandwiches I received were made with so much love I could taste it. I will definitely be coming back to town for this specific staff and location, they are all really helpful and nice and full of heart. read more

Panera Bread - chicken bacon rancher and italiano sandwich - Sandwiches Near Me - Sacramento, California

See all

Panera doesn't offer the best value but they do put out quality food in a timely manner. My old stand by the Fuji Apple Chicken Salad is now $12.99 not bad but the size is about 1/3 smaller than pre covid. The coffee drinks are overly sweet but nobody can beat their cinnamon toast crunch bagel lol. Overall Panera is fine but there are better places if you're not in a hurry. read more

See all

Service was outstanding!! Jada was very patient with us and food was prepared quickly!! Loved it! Thanks.

Ordered an onion soup in a bread bowl for my lunch. Taste is ok, not creamy. Order was ready in 7 minutes. A lot of seats inside, A/C works. Offered a free coffee. read more

Panera Bread - Onion soup in a bread bowl - Sandwiches Near Me - Sacramento, California

The sandwiches are excellent! They had plenty of meat, cheese and crispy bacon. We each got half of a sandwich. That was the perfect size for each of us. read more

I've been to enough "Panera Bread" locations to justify their sandwiches, soups, and salads. And considering they have been "good" but not "great" tells me they have been middle of the totem pole when it comes to their food, quality, and service. They are high above fast food but definitely not gourmet dining by any means. The location I am reviewing is their North Natomas restaurant. Located at The Promenade at Sacramento Gateway outdoor shopping center, this particular Panera Bread has been in business dating back to the mid-2000's. Since then, a ton of businesses have opened in the surrounding areas as it is a very high volume retail and restaurant hub for patrons residing in the North Natomas neighborhood of Sacramento. The easiest way to find this Panera is that it shares the same parking lot as anchor stores Target, Barnes & Noble, and Old Navy. During my visit which was the afternoon of Sunday 5/8/2022, there was ample parking and very little customers since I arrived around 3:15pm. Since I was fairly hungry, I ended up ordering the "You Pick Two". This consisted of 1/2 sandwich, 1/2 salad, and a side. I went with their "Smokehouse BBQ Chicken" sandwich, a "Strawberry Poppyseed" salad, and an apple as my side of choice. As many people know, the inside of Panera Bread is cozy, inviting, and spacious. This location has a fireplace, fast Wi-Fi, a wide selection of teas, a self-serve fountain drink station, and lots of seating including booths and tables. After ordering, you are given a buzzer when your food is ready. My entire combo lunch only took about 6 minutes from the time I ordered until I got my food. Overall, my sandwich was delicious but they put more BBQ sauce, onions, and cheese than actual chicken inside. No biggie but it was still quite good. I definitely loved the salad as they gave me a very sizable amount. Fresh strawberries, mandarin oranges, blueberries, and toasted pecans really made this salad sweet, crunchy, and savory. Again, having gone here enough lets you know what to expect. I haven't had a bad meal in my 3 dozen visits at their various locations. Their bread is a winner here as I love the freshness and quality. Prices are on the higher end of the spectrum as many delis charge less for more food. Of course with the rapid increase in food prices (as of 2022), this is something we are expecting much more, especially at chain restaurants. With that said and done, I am giving the Natomas "Panera Bread" a respectable four-star rating. read more

Panera Bread - Strawberry Poppy Seed salad w/BBQ Chicken Sandwich - Sandwiches Near Me - Sacramento, California

Again... I thought if give this Panera one more try after the nasty Fuji Apple Salad. I ordered a bagel not toasted plain .it was put in a bag. I literally could have broke a window with it it was SO HARD!! Not just a little hard it sounded and felt as hard as a rock. One of the things Panera should get right and even a fresh bagel is unobtainable at this location. No more chances Panera!! Sad you used have really good food. read more

Service was decent. It's been a week and they've yet to replace/fix their lemonade dispenser, which is my main gripe. I make lemon tea and usually get there just before my shift so time is of the essence. Great atmosphere, but that's kinda what Panera IS good at. The attendants did their best to help so 3 stars altogether. Please fix the lemonade. read more

Overall this is my favorite Panera spot yet, workers are friendly, cafe is clean, and the food is normal for Panera. I ordered the Vanilla Iced Latte with half grill cheese and tomato cup. The soup taste good however I felt that my grill cheese should of been a little more crispy than soft. Besides the texture everything was good. I spent a few hours studying hear, and I love how the workers check in and make sure I was doing well. Would recommend this location if your in the area and want to catch up with a friend or a place to work/study. read more

Panera Bread - Finally trying the Vanilla Latte that my Yelp friend recommended! - Sandwiches Near Me - Sacramento, California

See all

Poor customer service. Took forever to get help to find my order. They checked that everything was included; however, they forgot my side. Parking lot is terrible too (spots are too small and you may have to park a ways away). read more

First time going into a panera eveer, and the cashier "tore" (i think) was so nice and offered us a cookie for waiting on the food, just a rlly nice experience thx to him. read more

No human available to take orders at 1:00 Sunday afternoon. 3 order machines on the main counter. Ordered my long time favorite Fuji Apple Chicken Salad. Warning: If you're expecting the same exceptional salad before the "new era at Panera", you might be as disappointed as I was. No arugula. Sparse chicken. Tons of red onion. Barely there dressing. And worst is no more Gorgonzola but salad is now smothered in foul feta. Will never order this expensive mess again. read more

Fatima gave us great service, would definitely come again. the cookies are rad and I suggest the kitchen sink cookies

Nothing different than other Panera spots. I have a free subscrip for unlimited coffee but rarely get out these days to use it. Only thing to mention is they keep the half and half in small single servings behind the counter. read more

See all

Yesterday my boyfriend and I stopped in for a quick breakfast before a day trip and I was pleasantly surprised! The staff were both friendly and helpful and everything came out amazing! I ordered the Mediterranean Egg White Wrap, this wrap has some fancy ingredients, I was impressed as I bit down! It's made with delicious egg whites, basil-white bean puree, amazingly flavorful crumbled feta cheese, a nice smoky tomato confit and spinach on a Whole Grain wrap, it's honestly the best wrap I have ever had! To drink I ordered the Unsweetened Plum Ginger Hibiscus Tea, which was both light and refreshing! I would highly recommend this location for a healthy quick breakfast option if you're on the go or you can also order in and sit in their nice seating area like we did! I'll definitely be back to try more of their extensive menu! Come try it for yourself! What was once a small cookie store in 1980 has turned into one of the most well known spots in the US and Canada boosting over 2,000 locations! read more

Panera Bread - Unsweetened Plum Ginger Hibiscus Tea, which was both light and refreshing! - Sandwiches Near Me - Sacramento, California

See all

Hello, So I came here to grab and order and the young lady Olivia and daisy were amazing. Even though I ordered to the wrong Panera bread. These young ladies were extremely supportive and even looked in the system while it was extremely busy in the store. Thank you so much for these young ladies and for the whole crew in the back. They are doing amazing!!! read more

Panera Bread - Sandwiches Near Me - Sacramento, California

Absolutely the worst! Granted it was the day after Christmas but we were working and had a short half hour lunch. 45 minutes into this s#itshow and we still didnt have food. The Flatbread pizza was ridiculously bad....honestly, Little Caesar's pizza is better if that's even possible. Add in a really mediocre side of mac and cheese (co-worker and I were sharing) and the bill came to like $24! Other co-worker did his own thing and just got a refund with no food. I asked for a refund with food because you are just going to waste it and dayamn took almost an hour for a flatbread pizza and mac? They said they refunded my money but didn't. Hey, if you like fufu and have an unlimited time for lunch, maybe this place is for you! I hated it and the food sucked. Never again. read more

Love this place man, cant go wrong. Me and my family came early in the morning around 11 am and the service at the front is top tier. Cant deny a classic spot like this with family. read more

No more wasting money on this place again! How you going to charge $12 for half a sandwich (turkey bacon bravo, no cheese), which is the size of my palm by the way, and a small bowl of chicken noodle soup?!!! Only regret was not taking a picture of how small the sandwich was even if it's only half size. Did their bread shrink?! Felt like I was eating a kids meal. Portions were small and prices are steep! I am going to La Bou from now on, even if I have to drive further away to get it. read more

Great customer service and food! That autumn squash soup, OH MY GOD! Went there 10/26/2023! I'm glad that prior to receiving your order, they call out to each other what is to be expected in the order. Regardless of anything, I appreciate the smiles I received and the wonderful food! This soup though is FIRE! read more

Panera Bread - Autumn squash soup and spicy chicken sandwich with pickled red onions and more. - Sandwiches Near Me - Sacramento, California