These people are the best most honest people in the business. I wouldn't consider using anyone…read moreelse. They are prompt and and informative and explained everything they did.

TL;dr: This is the company to use…read more After my previous HVAC person (that I liked very much) retired, I needed to find a new company to prepare my furnace for the winter. I got some recommendations from neighbors, looked here on Yelp, and started making calls. Some voicemail, some exasperated office staff, some way overpriced quotes later, the decision was clear, Larry Dalton. The phone call was polite and informative. The service call was on time (actually early) and efficient. The technicians were polite. Other work was suggested, and explained well, (should be done but not dangerous or urgent). I will continue to use them, and suggest you give them a try

Called on Wednesday and they were out first thing the next morning to address my issues. Very…read morenice, prompt and thorough. Third time I have used them and will continue.

From the owner: We specialize in quality installation and service of HVAC products. We offer 24 hour service. We…read morepride ourselves on unmatched customer service, in the Greater Metro New Buffalo area. Collectively, we have over 100 years of experience and your family now! Call for a free quote today!

Terrible experience. If you have a mini split, I would look elsewhere. 6 weeks in the heat of…read moresummer without air conditioning as they tried to fix it. Every time they touched it they found something different that didn't work. $3k of effort over those 6 weeks and it still didn't work. Quoted me $9k for a new unit. Got a second price at $2500. Not sure how they do on other types of units but don't call them for a mini split.

Worse people to deal with. Four weeks out from them coming out to get me a quote for repairs on my…read moreradiant heat. You'll be better off going somewhere else.

Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

My air conditioner stopped working last night, so I called Rich this morning to setup and…read moreappointment with him at my home. He and his partner were out at my place within 2 hours and fixed my AC unit in another hour. They are extraordinarily knowledgeable, they answered all of my stupid questions, and Rich even gave me a few tips on how to maintain my furnace in the fall. Giving Affordable Heating & Cooling anything less than 5 stars would be dishonest, and I would actually give them more stars if Yelp allowed it. Thanks for all your help guys!

Excellent service. They are there when you need them. Knowledgeable employees. Response time is…read morewhat service used to be; reliable.

We have used City Heating on two occasions, once for the furnace and once for the tankless water…read moreheater. Excellent results both times. He discovered the noise our water heater was making was caused by a large quantity of stinkbugs in the blower! We would have never figured that out on our own.

I've used Wayne Heating for a number of years for both my heating and air conditioning maintenance…read more They are always on-time and reasonably price. I would suggest taking advantage of the annual service contract they offer. Eric recently serviced my two AC units. Very friendly and competent. Never have they tried to sell me something I did not need.

Eric performed a spring preventative maintenance service on our AC. He was on time, easy to work…read morewith, and very knowledgeable. I will use Wayne again.

New AC unit bought, but every other week it stops working. It's runs but it doesn't cool off. For…read morethe price I had hoped for more reliable work. Also, maybe add more employees. Waiting for him to be available means you have to wait a long time to be seen to.

Update: They fixed it at no cost to us the very next morning, and it has worked perfectly ever…read moresince. Upgrading from 1 star to 4 because they made it right in a timely fashion. Not 5 stars because one person being out of the office for the day meant the whole company was out of service. Frustrating experience was made right. Would do business with them again. ---- On the morning of December 30, we awoke to a cold home. We called Air-Right to look at our furnace and they took care of it in the same day. The igniter broke, so they replaced it. So far so good. However, the furnace made a loud noise whenever it fired up. We thought it was likely just a generic part and that's a minor annoyance, but at least it works. Eight days later, it stopped working again. After calling five times and leaving three messages from just before noon until 5pm, we received no response. It is January. Tonight's low is 21 degrees. This is unacceptable.