Called on Wednesday and they were out first thing the next morning to address my issues. Very…read morenice, prompt and thorough. Third time I have used them and will continue.

From the owner: We specialize in quality installation and service of HVAC products. We offer 24 hour service. We…read morepride ourselves on unmatched customer service, in the Greater Metro New Buffalo area. Collectively, we have over 100 years of experience and your family now! Call for a free quote today!

Terrible experience. If you have a mini split, I would look elsewhere. 6 weeks in the heat of…read moresummer without air conditioning as they tried to fix it. Every time they touched it they found something different that didn't work. $3k of effort over those 6 weeks and it still didn't work. Quoted me $9k for a new unit. Got a second price at $2500. Not sure how they do on other types of units but don't call them for a mini split.

Worse people to deal with. Four weeks out from them coming out to get me a quote for repairs on my…read moreradiant heat. You'll be better off going somewhere else.

I don't understand how anyone could give Rich Hollingsworth or Affordable Heating and Cooling…read moreanything less than a perfect review. My husband and I contacted Rich (and 2 other businesses that we had dealt with in the past)for a quote on a new furnace--had no prior knowledge of Affordable and (luckily!) found the business on Google. Rich was very well prepared. He showed us our options, listened to our concerns, answered every question we had intelligently and patiently. He did not try to "oversell" and assured us that a moderately priced unit would more than meet our needs. He and his employee, Dave, spent the greater part of a day installing our unit. They were both respectful and courteous throughout the lengthy process. Rich then called the next day to make sure all was functioning properly. He followed up with a thank you letter--and reassurance that he will make periodic checks on our furnace to ensure all is well. Who could ask for more than that? I would highly recommend Rich Hollingsworth and Affordable Heating and AC to anyone interested in great product and service at reasonable (affordable!) cost! P.s. My husband added: "Even the piping and wiring were perfectly installed. And when they finished the job, the entire area was cleaner than before they started. Thanks, Rich and Dave!"

Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

Excellent service. They are there when you need them. Knowledgeable employees. Response time is…read morewhat service used to be; reliable.

City Heating and Cooling is the worse contractor I have ever dealt used. They do not stand behind…read morethe products they sell, and they provide extremely poor customer service. They do not return phone calls. They recommended a specific brand of equipment, when we were requesting another brand. We followed their recommendation. Now the equipment is not working, and they reuse to come out and repair it. Fred, the owner, is argumentative and unprofessional. Would recommend that you find another HVAC contractor as I am sure you will be disappointed in the quality of their service and attitude. I would give them 0 stars if that was possible.

He did the most through cleaning that I have ever had. Didn't think a cleaning would improve my…read morefurnace, and the noise, but it was so much better after. Doesn't recycle as much as before and much quieter.

From the owner: Paniccia Heating & Cooling is a family-owned business with a very simple goal: to treat your home…read moreas if it were our own. We strive to offer quality work and a quick response times at a reasonable price.