Jeff did an outstanding job on my daughter's car! He replaced a bad factory stereo with a better,…read moremore modern stereo. Excellent work and very determined to get things sounding great! Thanks for your hard work. I am definitely coming back with more work for 2 other cars. We'll be in touch. Thanks again Jeff!

I used him three times over the years. Highly recommend! Car stereo. Backup camera. CarPlay and…read moredashcam. Quality work.

I was told a price by the owner over the phone, but when I visited the shop, it was different. I…read moretried to reach out to the owner, but he wasn't there and couldn't be found. So, I left. I went there for nothing when I had other things to do. I didn't realize it at first, but then it hit me: this is a tactic businesses use to get you to the door. They tell you a great price over the phone that's too good to be true, and then when you get to the place, it's all a lie. Edit: You're lying, sir, or you were deceived by your employees. I didn't request ceramic; I informed your team about our agreement: carbon for $180. I even inquired twice with your employee Roly if he was installing the carbon to ensure its quality, as the price seemed too good. He confirmed, but after Roly took my car to the back, your employee Samuel emerged and informed me that the $180 option was the performance tint, which is cheaper and inferior to the carbon. I reminded him that we had agreed on the carbon for $180. I never intended to pay $180 for ceramic because that wasn't our agreement. Consequently, I attempted to contact you to rectify the situation, but you remained unresponsive. Furthermore, Roly engaged in an unprofessional argument with your employee Samuel in the back. Even if you were to offer me the ceramic tint for $180, I would not return to that establishment.

new tint new sound best of all best in town…read more Super fast Best price in town

Responded quickly and took care of the car like it was his own- applied tints to the front rear and…read moreback windshield for ceramic protection and to keep the look uniform. Came out really great - thank you!

Ceramic tints where done fast and farely cheap Place is…read moreclean with nice waiting room and the staff are nice also My experience there was good.

I had bought a radio and new speakers for my car and was recommended to install them by them…read more Honestly I just came in to get a quote in person and left with a sale lol. They only do appointments but unexpectedly told me that they had an opening. And I could get back done in the morning or noon. I gotta say I was left with a first nice impression and I felt like I was given a good deal. I recommend, they're nice

Highly recommended, they did my star light roof in my car and I love the results. Especially during…read morethe time being greatly appreciated for them working on my car December 24th and making my birthday present super special. Thank you guys

Mohammad was very helpful, his team installed a double din stereo with backup camera in my wife's…read moreolder Toyota Camry. It was a very nice upgrade.. The car is kind of old iand the panel around the stereo was very brittle and it cracked while they were removing it no fault of theirs. But Mohammad was kind enough to replaced it free with a new panel. That's great Service. I highly recommend. them . Peter

I have been working with Basic Sound, in why way or another, since the 90's and wouldn't go…read moreanywhere else. Their technicians are incredibly trained, and have incredible attention to detail. Ask for Moe, he is the owner and is always there to greet you with a smile.

I want to share my experience with High Grade Sound Pro because I believe that when a company and…read moreits team demonstrate professionalism, honesty, and genuine commitment to their customers, they deserve to be publicly recognized. I brought my 2026 Dodge Durango in for a complete Compustar security system installation with DroneMobile and advanced anti-theft protection features. From the very beginning, I received excellent service. Juan, who works at the front desk, was always patient and professional. He explained every step of the process, listened to my questions, and kept me informed about the work being performed. I never felt that they were simply trying to sell me a product or rush through an installation. I always received clear answers and respectful treatment. Hernán, the installer, did an excellent job. The installation was clean, organized, and professional, with great attention to detail and respect for my vehicle. Throughout the process, they performed multiple tests, adjustments, and calibrations until the sensors and the entire system were working correctly. They took the necessary time to improve details of the installation and personally verify every function. I also want to give special recognition to Santiago, the owner of the company. During the installation process, a technical compatibility issue appeared with an anti-theft feature that was originally expected to work with my vehicle. Instead of making excuses, ignoring the problem, or telling me that nothing else could be done, Santiago took responsibility. What impressed me the most was that he did not tell me, "I am going to order the part." When we spoke, he told me, "I already ordered the part." He had taken the initiative to find a solution before even discussing additional costs with me. They ultimately installed the specific hardware required, performed new programming, and got the system working correctly. That kind of attitude says a great deal about the honesty and values of a company. I had to return three times throughout this process. However, I never left with excuses, indifference, or unresolved concerns. Every single time, I left with answers, solutions, and excellent customer service. To me, a great company is not one where technical problems never happen. A great company is one that responds when a problem appears, investigates it, finds a solution, and stands behind the customer until the issue is resolved. That is exactly what Juan, Hernán, Santiago, and the entire High Grade Sound Pro team did. Today, my Durango has a security system that has been carefully tested, adjusted, and configured, and I have the peace of mind of knowing that there is a team behind the installation that truly stands behind its work. Professionalism, technical knowledge, clean installations, excellent customer service, and above all, honesty and accountability. I recommend High Grade Sound Pro with complete confidence. Thank you to Juan for his excellent customer service and communication, to Hernán for the quality and professionalism of the installation, to Santiago for personally taking responsibility and finding the solution, and to the entire team for proving that there are still companies that understand the true meaning of standing behind their work and taking care of their customers. Five stars, fully deserved.

Brought my SUV in for just the front 2 windows last Saturday and am very pleased with the work this…read morecompany does. We have brought at least 3 of our cars here and always been very happy with the product.

High grade tinting and high quality job from the owner. A real pro. Tints last a long time under…read morethe heat. No bubbles

I found Cutler Bay Customs by asking a family friend for recommendations. I was looking for a…read morereputable place to tint my new car. I called on a Monday and asked when I could bring my car and asked how much. The owner was honest and friendly and gave me a price over the phone, which I appreciated. I scheduled my appointment for an afternoon a few days later. Side note: Appointments can even be made on their Facebook page. I received a call a little while before my appointment slot asking if I was available to come earlier. Absolutely! I showed up and was told 30 minutes. 20 minutes later, my car was done! Cash and credit cards (apps too) are accepted. I couldn't be more thrilled with the level of quality and customer service and will be recommending them for anyone looking for tints or customized additions to their vehicle.

Carlos definitely saved the day for me when I woke up to a car that wouldn't start. Within a few…read morehours it was all fixed with a new battery. Prompt, professional, and good pricing. Recommended!!

Excellent service and value! 10/10 experience all around . Carlos came to my house and changed my…read morefront, rear brake pads and front rotors with no problem. Super quick responses and readily available! Thank you !