Great work fair price can normally get you in and out quickly. Nice folks know what they're doing.read more

If you are looking for a great mechanic without the dealer prices.. look no further. Craig is the…read morebest around and I wouldn't use anyone else. Honest and upfront.

Excellent service! The owner is very respectful and helpful. They treated us like family and helped…read moreus throughout the buying process. They made sure we got a good deal on our truck and were very patient. We highly recommend them!

Please listen to my advice and stay far far away from this place! The owner and management are…read morecompletely unethical. Their cars look clean on the outside and are of luxury brands but it is very much of a facade. The dealership owner, told me that the 10 year old Infiniti I bought from them was in the best condition he's ever seen for that particular age and model. Unfortunately, I was in a rush to buy a car so I made a quick impulse decision to buy it that same day. The owner kisses the ground you walk on up until the moment he gets your money into his pocket. Once that happens if you call him with any complaint he will turn from Dr. Jekyll to Mr. Hyde, get super angry, gaslight any situation, and has a complete lack of reason/empathy. There was a phone gps holder placed in the middle of the car's dashboard and I didn't think too much of it when I initially purchased it. Shortly after driving away from this dealer I took it off and can see that it was really just a bandaid covering up a 2x1 inch giant hole on my dashboard. I called the owner to let him know and he gaslit me by claiming I ripped it myself and abruptly hung up. This unfortunately costed me a lot of money to fix. They also must've conveniently turned off the check engine light just before I bought the car because 50 miles later on the same exact day I bought it, it turned on. The Infiniti software update I got to turn it off ended up costing me $400. Unfortunately this isn't the end of my "Superior" or should I call "Sketchy Motors" misfortune. Exactly 2 months after I bought this car the exhaust started sounding really loud out of no where, especially when I first start the car. I also was getting an exhaust smell in my cabin. I take a look under my car and the entire exhaust system is VERY BADLY corroded. Much worse than I have ever seen and I grew up in rusty ole CT. There was holes in my exhaust and both catalytic converters. As you know this costs thousands of dollars to get fixed. Keep in mind I just bought this car in the middle of August (this same year). I am writing this, because If I can help anyone from making the same mistake I made it is absolutely worth it. These guys don't see you as a customer...just a dollar sign.

I appreciate Rapid Lube. My mechanic does most of our oil changes, but sometimes it's just more…read moreconvenient to stop by and knock it out quickly here. It's a little unnerving to leave the keys in the car parked so close to the sidewalk and street in town as the sign directs. But care is quick, complete, affordable, oil is synth blend and most importantly to me, they don't push upsale services at inflated prices by staff that may or may not be qualified to do them. A very honest and sincere oil change experience, happy to bring my cars here when I just need fresh oil and a new filter.

I've religiously taken my car to Rapid Lube for years around 3k in miles. A few weeks ago our…read moreengine seized up and I had it towed to the OEM dealer in Danbury. When they did the analysis of what happened, they said it was due to lack of oil changes and sludge in the engine. Not trusting them, I then called my local mechanic. He said he has worked on tons of engines from Rapid Lube as while they keep track of the car, they often alternate between just changing the filter and changing the oil..ie you're going for an oil change and they don't actually change the oil. In addition they use drum oil. My mechanic said he know multiple people that work there. If you look up online the average time for an actual proper oil change, the time quoted is 20 to 30 minutes. There are constant times I've been out of Rapid Lube in less than 10 minutes. It's too good to be true. Be warned. It is dishonest, potentially incredibly damaging to your car and frankly dangerous and I'm never going back. Thank god my wife wasn't on the highway going 70 mph when the engine started smoking.

Normally they do a good ,but last trip, they misdiagnosed my non start by replacing the battery,…read morebut that was not the issue, turns out it was a electrical issue, the battery was checked by AAA, and said it was ok ? I will continue to use them, as I believe anyone can have a bad day. They did find a serious safety issue I am thankful for. The second shop I took it to took several hours to find that it was a lockout switch, low battery switch, control key fob ? runs well now. Thank you.

Always very accommodating. I take all of my cars there because we are a family of all women and…read moreknow nothing about cars. They keep our cars in good shape and I have never over paid for anything. They are polite and helpful. I trust them to do all of my auto work

I wanted to give a shout out to the most patient mechanic in the world who put up with me needing…read moreall kinds of reassurance that my car was ok to drive. He told me I could drive to California and be ok. I'm still laughing. Lady in the shop super friendly. Looking forward to doing business with them !

propane refill and couldn't be more impressed! The lady inside was absolutely amazing--super…read morefriendly, helpful, and made the whole process smooth. Jon did a great job filling up the tank quickly and efficiently. No long waits, no hassle--just fast, professional service with great people. Highly recommend if you need a refill or any other service. This place is top-notch!

We took our Lexus to Branca's service center after a flap under the muffler detached. Even though…read morethey were busy, they slotted us in immediately, examined the car, figured out a cheap fix to the problem, and did not charge us. We are very appreciative!

I have only respect and admiration for the mechanics and staff at Branca's Service. I'm not a…read moreprofessional mechanic by any means but do feel I'm familiar with what is under the hood of a truck. My Tundra had a major brake failure while driving in Shelton and after reading several reviews wanted to give Branca's the opportunity. Jeff is the real thing. He worked with me to quickly repair the problem, always kept my concerns as a priority, and did not hesitate to address a minor issue a month later. If you need a repair service for your auto/ truck, this place is where you want it to go.

Great Service. Friendly staff. Not a long wait for Connecticut Emissions Testing. Would…read moredefinitely return

Customer service is average, but they really fell short on time and cost. They took 7 business days…read moreto replace 4 truck tires and a side mirror. Cost was definitely on the higher end, maybe because they charged extra for all the time they took. But overall place was good enough to get the job done, if you got the money and time.

The best mechanic I've encountered in nearly 30 years of owning 1960's muscle cars. Rocco…read more(owner/head tech) has a rare blend of experience, passion, and honesty. He's communicative and will treat your classic like it's his own. I can't speak highly enough of him and his team.

I've been here several times over the years and I get consistent great service. It's always honest…read moreassessments and advice, quick turnaround times and fair prices. What more can you ask for?!