We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

After my daughter's oil change, her car started leaking oil. We brought it back and within five…read moreminutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

My dad has a van which he drives all across New England for business. On his last trip, he had a…read morebrake failure which caused him to almost get into an accident one night (luckily he was able to avoid any collision). My dad called multiple car mechanics/repair shops in the area but was turned down by everyone until he spoke with Mr. Luis at Foxon Lube and Tire. Mr. Luis was able and willing to take a look at the van the next morning despite his busy regular schedule (usually the weekend is reserved for oil changes and quick work). He called his technician (a Mr. Orlando) who promptly diagnosed and resolved our issue and got us back on the road within 3 hours. Thanks to them, my dad was able to safely drive home to New York that same day.

5 stars. John and the team at Foxon Tire were the best in the business. They took care of my…read moreheadlight, coolant and valve issue, and an oil change for my Ram Promaster. If it weren't for them, I would be stranded. Thank you guys!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

Elijah and Charlie took exceptional care of my Camry this morning. They were fast, efficient and…read morefriendly. This drive thru is a true to its name. You never leave your car. My car was throughly checked and my wipers changed. I was back home 30 minutes after leaving. This is my new favorite oil change location. Thanks Elijah and Charlie. I had an amazing start to my day

Regional Manager Dominic Torlish is incompetent Valvoline…read moreneeds to fire Dominic Torlish. I see someone else complained about him, and about exactly the same thing. Wow I came here to give a review for my bad experience and come to find so many others were dealing with exactly the same problem as me. These people have zero experience. This is a beginners mechanic stop they barely know the basics. They caused a leak in my car whold not following instructions and mishandling my oil pan plug and no one wanted to take responsi . It's like they deal with it in a local level and actually refused to my face when I requested to speak to someone higher up in the Valvoline chain they just completely blatantly deny you and immediately close your case without even hearing you out. The regional manager, Dominic Torlish did not even allow me to plead my case to him I never spoke with the man he only heard the local managers side of the story who is responsible for causing the leak. This is very much conflict of interest because if it's dealt with at a local level and you cannot plead your case to anyone higher up in the Valvoline chain why would local managers admit they are at fault if they never have to answer to anyone higher up. Do yourself a favor go to a real mechanic these people are snakes. Fire Dominic Torlish!

I just wanted to say that I haven't been to a Jiffy Lube in years. I usually go somewhere else but…read morethey are always so busy, plus you need an appointment and they always ask you if you are going to wait. Today I pulled up, said I needed an oil change and to check my fluids and they did that in about 20 minutes without pushing unnecessary services to your car. Angel the manager and staff were very nice.

I was so nervous my class C first oil change, but the crew here made it so easy. I just pulled in…read morethe driveway and they took care of the rest. There bays can accommodate 12 feet height clearance and the 8.5 width. I was in and out in 1/2 hour. They were professional and had great customer service. 5 stars in my book.

I have Honda CR-V I brought in for service, I feel very confident in the service they provide,…read moretrustworthy mechanics and awesome customer service. Call them for any of your car needs. They also offer online booking. 203-488-1158

Don't usually leave reviews but I must say I was a little taken back by my latest oil change. I do…read morelike that they take pics and tell you the condition of the car. I did not appreciate that they said my coolant was low, it was not when I checked cold as the manual states. Showed me a test of a failed battery, declined because it is warrantied by AAA whose test shows its good, who to believe?? Also trying to get a brake job that wasn't needed. The kicker, paid for full synthetic, who knows at this point and the sticker says to change in 3000 miles. Why pay for synthetic then? Too many questions after that service, not sure I can go back.

So it was like 4:58, I arrive at a place that closes at 5pm to get my car emissions done. The guy…read morelooks at me and said I was cutting it close. I apologized and said I was commuting in I-95 traffic for like an hour from Bridgeport, and he said he'd do it. 8 minutes later be comes back and said it passed. Friendly, efficient. There's even a live camera feed so you can watch your vehicle getting check out on a screen in the waiting room. Pretty cool.

I really like this place. I live in downtown New Haven, so it's a little out of the way for me,…read morebut I keep coming back because they have really good customer service. When I first moved to Connecticut and changed my license plate, they even helped me get the old rusty plate off free of charge. If you want your auto repair place to treat you like a human being, come here.

I went in for a simple oil change, Keep in mind .my S.U.V has no leak at all ..I left firestone…read morewhit a oil leak gushing , everywhere i parked ...and they try sell me a battery .when my die hard battery was only a 1 1/2 old ...never again

Brought my 2014 Focus in because the radiator had problems and the car was overheating. They…read morereplaced the radiator incorrectly and left the engine thermostat locked open. I went back to my dealer just to find out I needed a new radiator ($400) and had to pay for a new thermostat ($1100). If you need a new tire, fine, but their mechanics don't seem to know what they're doing.