Terribly managed, the general manager cancelled our order for my sons birthday and when we tried to call and get information he said he didn't have time to explain he was the only one there. Worst service from a manager I've ever seen and I have worked in both the food and retail industry. read more

Thieves, will not honor refund for pizza they delivered to wrong house. Instead manager will blame you for drivers mistake and keep the money. Never again. read more

I really wanted to give you guys a good review seeing your low reviews but we just got home from picking up our pizza. Definitely not what we ordered. It says it on the box of what we ordered. Not cool! I was looking forward to eating what I requested but instead we have to pick off the jalapeños. I did call the store and they were pretty cool with refunding us. I appreciate that. So I'll change my rating a bit. read more

Papa Johns Pizza - We didn't order jalapeños and where's my mushrooms, Canadian bacon and pineapples? - Pizza Near Me - Lakewood, Colorado

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Good pizza as always and they're always cool about making orders close to closing. Although I'd definitely recommend double checking your order before you leave cause they'll substitute things and not mention it. Twice my desserts have been swapped, so tonight I opened it while there to check it and as soon as I opened it the employee stated that they ran out of what I had ordered so gave me that instead, which is pretty annoying cause if I wanted that then I would've ordered that, and it sucks to get home and find out you paid $8 for something you don't like, when it could've just been taken off your bill instead had they mentioned it. Besides that though they're great read more

Ordered Papa John's delivery, and it was a huge letdown. The pizza arrived upside-down, toppings completely stuck to the box, cheese slid off, and crust soggy. It looked thrown together carelessly and definitely rushed. Called to let them know, but got no accountability--just brushed off. Mistakes happen, sure, but zero effort to make it right makes it worse. Not the service or pizza quality I expect from a big brand like Papa John's. Total waste of money. read more

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I took advantage of the 8.88 after 8:00 deal. I ordered a large two topping spicy Italian sausage pepperoni pizza and they have my stuff a cheese pizza I'm so done with the incompetent help that these fast food places are forced to hire because the democratic government has made American Citizens LAZY!¡!!! read more

I leave two stars because I know and remember what this location was capable of. It used to run like a well oiled machine even on busy nights. What happened??!! The last few times we have ordered the online tracker is way off. Pizza delivered well beyond a half hour after ETA. We attempted to order pizza from here last night. Didn't get a confirmation email, nothing... Though my card was charged. 15 minutes later I get an email saying my order was cancelled. At least the transaction was also reversed promptly. Ok, it was frigid and playoff football Sunday.... Benefit of the doubt. We tried again tonight to make up for a lackluster pizza experience last night from another major brand. Order placed, confirmation email received, we're off to a better start. My selected delivery time of 5 pm comes and goes...5:30 rolls around so I call the store. I select option two from the automated phone tree to check my order status and the line rings several times then disconnects. Ok.....I call back and select option 3 to place a order and hopefully get help. A rep in a far away call center answers and says she will transfer my call to my local store for update. A pleasant female answers and says my order is ready but they have no drivers on staff and are door dashing everything, no ETA on when my pizza will be picked up. I offer to go pick it up, she offers to change my order to carry out. I get to the store and several people are waiting in the waiting area. One female employee doing everything from making pizzas, to packaging, to helping the walk ins. Thank you to her for showing up for work! I receive no acknowledgement though when I walk in, nothing. I wait about 5-10 minutes then finally ask if I can just get my order from the shelf and go. The pizza, again, lackluster. Had been sitting there a while of course. An $8.00 cauliflower crusted pizza from whole foods tastes better (not kidding and they are actually pretty tasty. Total cost for my Papa Johns order was close to $50). Once more, I suppose this is just the universe telling me to lay off the big box pizza going into the new year! read more

I have not had Papa John's pizza in a decade or so. We saw the tv commercial for the new garlic stuffed crust pizza and opted to give it a try. Ordering was extremely easy from their website. We ordered pick up as the store is only five minutes away from the house. It was ready in 15 minutes and waiting for us when we arrived. The young woman that gave us our order was professional and very pleasant. I found the price to be a tad on the expensive side. The building was clean and well organized. The parking lot was clean and well maintained. My wife really enjoyed the pizzas we ordered but I was a tad less impressed. I found it a tad doughy and couldn't take the "garlic" that looked so extreme on tv. The garlic dipping sauce was good but the buttery flavor backed up on you pretty fast. All in all it was a solid 4 experience. I'm not sure I'd choose to order again as I've found other local pizza shops to be more to my liking. Your mileage may vary. read more

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We always receive great service at this store They are quick, efficient and take pride on every pie that comes out of the oven. I dropped my order on the floor, pizza everywhere, and called the store to remake my order. Chris received my call and remade our order quickly and without question! He made an unfortunate event manageable. Thanks Papa J, for being our neighborhood pizza stop! read more

They had very good service and they had amazing sauce and peppers!it was very fast too it got in the oven then it was made and there cookie pie was AMAZING! And they place was clean and it was really nice all together.But they parking was kind of bad but still 10/10 read more

Papa Johns Pizza - The cookie pie - Pizza Near Me - Lakewood, Colorado

Came in clutch late night. I love love love their thin crust. Use their app. Homegirl was nice. They gave me extra special seasoning and I always buy extra read more

We tried to order pizza twice in the last three hours and have not received the pizza yet. This is multiple times that this has happened and it is frustrating to say the least. I am not even wanting to give a single star as a review. read more

That was really good for the fast food Pizza, they did it Fast and clean, casier was very polit too, def would recomend instead of Dominos or Pizza hut read more

Absolute train wreck. It was one of those nights when no one wanted to leave the house because it was too cold out. We decided, against our better judgment, to order from Papa John's. When I placed the order, we were told it would be 30-40 minutes for delivery. That was at 6:15 PM. We didn't get our pizza until 9:00 PM that night. I made multiple phone calls and I was given a gambit of excuses ranging from "We're very busy" to "The driver might be driving the speed limit so she doesn't get a ticket." Wow. Despite my repeated requests, I was never offered a refund or credit toward anything else (not that I would ever use them again). For clarity, this Papa John's is approx. 3 miles from my home and has an estimated 8 minute drive time. As far as the pizza was concerned, I ordered what they claimed was "New York Style." Folks, this was NOT anything even close to New York Style pizza. When the food arrived (nearly 3 hours late) it was cold and rubbery and my Sprite was warm. In the future, I'll do myself a huge favor and order from a local pizza place (Knox Pizza and Tap and pretty darn good) and drive over to pick it up. I'm done with these corporate junkies and their dumb excuses, lack of customer service, and awful food. Thanks for the cold 3-hour-old pizza. read more

Shitty pizza. Poor delivery. My 2 pictures says it all. No one ever called back corporate or the gm read more

Papa Johns Pizza - This is what I got today. Saw him shake it checked he walked away kept walking and drove away - Pizza Near Me - Lakewood, Colorado

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If you're looking for a chain pizza in Colorado come here. Better than any dominos ceasers or Pizza Hut in CO. Cleanest pizza chain location across all chains don't know why they rated so low read more

cold pizza. rude manager (evan) pizza was just left out in the cold. i called the store and spoke with evan the manager. he was very unprofessional. started off the conversation with, "what do you need!?" umm, how about some professionalism evan. read more

Ordered thru yelp. Went to pick up the order, and it was not to be found until an employee said it was a grub hub order? Ok? Just happy my order was found. Upon bringing my order out, the cashier was bumped into by another employee, and our food fell to the floor. NO APOLOGY TO ANYONE FROM THE IDIOT WHO CAUSED MY ORDER TO BE DUMPED TO THE FLOOR. And no apology from the cashier who had to put in a new order to replace our food. In the meantime, cashier and food dumper were flirting with each other like nothing happened. I will NEVER go back to this Papa Johns. Owner needs to look at the losers he's had hired. One star is too much! Service was undeniably waaay under par for me. read more

Everything went exactly as it was supposed to. I ordered a large veggie pizza with no cheese and well done. I got exactly what I ordered and it came quicker than they quoted. All the toppings were fresh and there was plenty of them. I'm happy. Working in my garage late and now I'm not hungry anymore. read more

Placing an order and giving a delivery time is a commitment. 45 minutes to an hour is one thing. An hour and 40 minutes is unconscionable. Stop taking customers credits when you are in the weeds. Telling me the pizza hasn't left the store an hour before delivery is letting me know it will be cold. Arrived as expected cold everything cold Driver tipped $3.00, he noted he just left the store 5 minutes ago. He did his job. Franchisee did not. Next time. Johnny's NY or Dominos or any other pizza delivery. read more

Papa Johns Pizza - Pizza Near Me - Lakewood, Colorado

We've ordered from this store quite a bit in the past and recently I've had so many unprofessional and just terrible experiences I won't ever order from here again!!!! I'd go into more detail but I don't have enough room to write it all on here let alone know even where to begin!! From cold old pizzas to wrong orders to terrible customer service!!!! Just a horrible establishment!!!!!! read more

Popped in right before 10pm Tonight, Saturday come to find out the carry out closes at 10 the super nice gentleman working up front not only helped me get the absolute best deal that I would've never guessed was an option due to the fact I was working with very limited expense ability. I find myself in surprising hard time financially more thsn ever these days/..as a lot of people have been too. my initial order what led me to find out that I was pretty much out of money for the night this gentleman didn't make that embarrassing but also hook me up tenfold read more

Attention, Yelpers - please be informed that 303-980-6262 is for the store at 1747 South Wadsworth. The address of this store is 7611 West Colfax and the phone number is 303-238-7272. We had an interesting adventure tonight going first to the wrong store because the address and phone number aren't accurate on the Yelp page. (And ignore the 3 stars - I had to choose something in order to post the review) read more

Overall, four stars feels about right! I have ordered the pizza here about a handful of times and each time it's pretty dang good and spot on when it came to my specifications. Driver time is excellent, pizza is always hot! My only are of complaint, or perhaps suggestions for improvement, would be that occasionally the pizza crust bottom can be soggy and undercooked. Other than that, excellent location! read more

We just received our pizza and it's totally under cooked. I customized it online and none of the changes were implemented. We are now sitting at home waiting for our pizza to finish cooking in our home oven. I made sure to check "well done" on the bake option online and it is not even remotely close. We also got charged for all the extras and didn't receive any of them. read more

Papa Johns Pizza - Philly cheesesteak pizza. Picked up the price and all The toppings came sliding off and under cooked crust - Pizza Near Me - Lakewood, Colorado

Ordered the "Shaw -a-roni" and they sent just a regular large pepperoni pizza. When I called the store to inform them of the mistake, they were very rude in telling me that the Shaw-a-roni is just a large pepperoni pizza and then hung up on me. read more

I conveniently ordered my pizza online and it was ready by the time I got to the store 15-20 minutes later. Everything went smoothly. I ordered the new pan pizza! I got pepperoni, spicy Italian sausage, and green peppers and used their promotional discount code so it went from $16 to $10. The pizza was only a few inches tall (not really deep dish at all), but oh my goodness it was absolutely delicious!! And as always, I love love love their garlic sauce!!! I grew up eating Papa John's as a kid so this is always my favorite go to pizza. I'm so excited they now have this deep dish! My only beef with Papa Johns is that "John" shows up in all of his commercials... so snobby. lol. read more

Late ass inedible pizza followed up by a non functioning promo code for a free pizza that would probably been inedible and late anyway. FUCK THIS COMPANY. Go to big daddy's, they are actually reliable. read more

I was in the So. Wadsworth store on Sunday..June 2, 2019. I paid with cash then was told it would about 5 minutes. I watched the employee Dave, go start making a pizza. He was not wearing gloves, and was placing his dirty hands feon the cash I had just given him in the ingredients to make someone else's order. Nasty....I won't be going back there. Phil .......zero stars for you Dave read more

Two stars because Papa John's does have better pizza than Pizza Hut and Domino's. However, the delivery time is ridiculous. An hour and a half later, we received our pizza without the Pepsi we purchased. We're going to go back to not ordering from Papa John's. read more

This company is a joke! Their product is nothing more than cheap dough, bland sauce and fake/processed cheese. The CEO is now branding them as the pizza company for the "alt-right". Not sure how a large corporation would be so foolish to divide their customer base. I'd rather eat a 5 dollar Hot-n-Ready from Little Caesars, much better quality. read more

Placed an order at 7:30, email stated 36 minutes, so ok. 45 minutes later, tracking is stating it is being prepared for delivery for 10 minutes when I called and was informed they have "driver" issues and I would need to wait another ten minutes. Who wants a pie which has been baked and sitting about for 45 minutes and by the way, they want to charge a $5 delivery fee!! read more

I am not usually one to write reviews on any food service, but they did an awesome job and they just about closed. I would have been forced to call Big Daddy's Pizza. Because they're open late, and it's certainly not ever been a horrible pizza but at the same time it has not been the greatest and I am not talking negative about them but it's not my favorite pizza but I really satisfied that they went above and beyond even though they were closed and the delivery guy, came to my house at 12 o'clock and hour after they left and I can't say enough good. Things it was exactly what ordered perfect. I hope you enjoy it read more

Never again. I don't know whether it sucked cause I used a coupon or what. But I ordered extra cheese and it was burnt. I mean the whole reason to get extra cheese is to get that gooey yummy extra cheese pizza not a pizza where the cheese is brown and cooked into the crust.First and last time I will order here. From the looks of it they won't miss one customer. Business was booming maybe that's why the oven was so hot. read more

Oh, eff it. Five stars for delivering late when I get home tipsy.

This is he second time in 4 years that I have ordered Papa Johns from Wadsworth and Jewell and the customer service was terrible Ryan the manager told me 35 mins and it was 1:10 minutes. Oh and it was cold. Not fresh or even warm. No wonder it's been years and I will never order from this location again. Thank Jewell and Wadsworth Papa Johns your terrible keep that now hiring sign up to! read more

I must say that this is the best Papa Johns delivery in town. Always hot and fresh. Plus they deliver late when my husband and I have the munchies. And the delivery dude is cool. read more

Making it nice and simple I enjoy Papa John's the works pizza. I enjoyed it on thin crust wee bit crispy

My favorite stop for pizza night! The cheeseburger pizza and the brownies were awesome!!! Thanks for making it right papa johns!

I came in to pick up my carryout pizza and i tell thr man working at the front desk that i have an order for pick up. The gentleman tells me that i have the wrong papa johns and is combative when i tell him that this is the one i made my order at. I then go and look at my email to find the confirmation and he finally agrees im at the right place and that a driver took my pizza i had waited for 25 minutes to make than had to wait in store for another pizza to be made. He was respectful making the pizza again i just hope that hopefully this will help organize the store for future orders. I am a frequent customer and i have haf maybe one bad experience here but the food is always good and well priced. read more