I hadn't ordered pizza in a few years and had always gotten good pizza from Papa John's in East Hemet. What a rip off, pizza was cold when it finally arrived, ingredients were hard to find and it was just not good. A.medium Pizza with three toppings, rxt sauce, total was over $38. Should have cancelled when I saw the final total. Never again. read more

we ordered the large pineapple pizza and the garlic knots with the dipping sauce and it was OK. It wasn't really my favorite and we eat pizza like once a week. The garlic knots was really bland and I could not taste any garlic with it. I didn't really like the marinara sauce. It was super watery. I don't think it's worth the money. I will try something else if I was craving pizza. i was so disappointed read more

Papa Johns Pizza - Pizza Near Me - Menifee, California

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I like papa johns but i guess each location is a hit or miss. I got takeout and when i picked it up everyone looked so miserable. I got buffalo wings and they barely put any sauce on it. I also got stuffed crust pepperoni pizza and the pepperoni was under the cheese? So the pepperoni was not nice and crispy. My salad didn't come with dressing. Womp womp. read more

LIars and shysters. They left a coupon on my windshield indicating 20% off of a regular price order when I tried to put it to use with an online order the code would not be recognized. When I called the store to try to order the same items they tried to tell me that the price being quoted, which was same regular price online, was the discounted price. When in actuality the price with the discount would have been $11+ cheaper, with there offered 20% discount. Do not order from this location! read more

The 2 pizzas we ordered from this location were so badly made that we ended up throwing them away, because no one wanted to continue eating them. What a waste of food and a waste of money. There were very little sauce, cheese, and toppings that frozen pizzas have higher quality and tasted better. At another time, we ordered extra toppings, but they gave us regular. How hard is it to quantify, add, and organize toppings on a pizza? 2-3 bad experiences would be enough to find another pizza joint. read more

I DIDN'T ORDER HAIR IN MY PIZZA DISGUSTINGGG. Only wanted refund the minimum for the pizza not even what I paid for. Then offered a new pizza like I want more hairy pizza tf read more

Papa Johns Pizza - Hair in crust - Pizza Near Me - Menifee, California

Shoutout to Abdul!!!! I live at Jefferson avena apartments, he catered our Easter event and it was so nice of them to do! They even gave everyone coupons for future purchases. We can't wait to have papa John's pizza at the next one!! read more

Papa Johns Pizza - Pizza Near Me - Menifee, California

Nina is amazing goes above & beyond I visit this location often even when store is completely packed with angry customers she's on top of it works hard makes customers want to come back totally deserves a raise need more employees like her thank you I appreciate you NINA read more

Get a new business! This was the worse pizza I ever eaten. It was dry cheese and toppings.

Every Friday is Family fun night! Pizza and a movie. Tonight papa will be joining us! read more

Papa Johns Pizza - BBQ Chicken Bacon Original Crust Pizza - Pizza Near Me - Menifee, California

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I ordered a Works Pizza for $23. I ended up with a Half Works Pizza with minimal toppings. WTH? This is "shrinkflation" at its worst. Does Papa Johns have any quality control. Geez. Louise. read more

Papa Johns Pizza - A Works Pizza with half the works. - Pizza Near Me - Menifee, California

I wasn't going to write a review because hey, it's Papa John's. I expected a mediocre pizza and quality despite the high price. However, i also expected it to be edible. The Canadian bacon in my pizza tasted so gamey. Made me gag. Horrible! I tried to scrape the chunks off from under the cheese. We'll see if I get food poisoning from it being rancid or if it's just the lowest grade possible. read more

I've been ordering pizza from this location for a little over three years. My order is always correct, the food is good and quick delivery.

first off I want to say I love Papa John's, which really sucks because I had to deal with this horrible manager Ryan. Normally, they do a great job on cooking our pizza, but they undercooked it so badly it was unable to eat which is not like them. we tried to eat it a couple slices, but only got halfway through the pizza. I had an order number for him. I offered to send them pictures. I have offered to buy a pizza and just asked for one comp and go pick it up from the store so there wasn't an inconvenience delivering it to be credited. He continued to say because it was a day ago that there is nothing he can do and I had to call right then and there, but I didn't have time or the patience to handle that night so we decided to try it again today one day later. and when I talk to the manager, Ryan he was very negative and unprofessional. He also just hung up the phone without finishing the conversation. . It's unfortunate for the business owner because we spend so much money at that store because of how much we enjoy Papa John's and because he hired this younger kid Ryan, who has no patience and probably is not qualified for the job. He just lost a very valuable customer.. I thought I was being very reasonable telling him I would purchase another pizza just to get the other one I I offered him an order number. I don't know what else I could've done. I used to work as a pizza kid when I was younger I would've never handled the situation like he did. We love Papa John's and we love to eat there, but we will never pay for another pizza until we get an apology and our order fixed. read more

Me and my wife are from out of town staying with her parents so decided to order pizza almost $100 order and the store is 11 minutes away. Got a text saying out for delivery over 35 minutes ago still no food. Wife called talk to manager he said it will be there another 10-15 minutes. We explain it's a short drive he did not care at all. Highly doubt not recommend Edit food finally showed up 45 mins for an 11 minute drive. Pizza cold wings cold Bought 2 extra garlic sauce things and got ranch no garlic sauce. read more

Ordered three pizzas and I think a brownie for the Marines that were helping me at a property. The food was made fresh and ready sooner than they told me it would be done. Everybody enjoy the pizza and was happy. Thank you. read more

Went by to pick up a pizza and was gonna get some breadsticks. I noticed there were no prices on the menu board so I asked. With tax 10 bucks basically. WHAT!!!!??? They used to come with a garlic cup n marinara( back in the day) now you just get the marina and the stix. How do they justify this. You can get a carryout for 8.99. ?? The breadstix are just the large Doughball stretched then docked and cut. My guess is takes less then 2 dollars of product inclusive if the box. The kid at the register looked up the current price and told me the 8.99 price but online they are 6.55. Wait, what?? See pic included. So what's the price people? That is an educated guess you see I was a managing partner for PJ West. I know the food cost breakdown and find it ridiculous. Time to get a pizza oven and just make it at home. read more

Papa Johns Pizza - Pizza Near Me - Menifee, California

To be honest. This was my first time trying papa johns pizza. Have to say for my first time experience. The pizza was bad. Especially for the prices your paying. Better off spending your money at another pizza joint. The customer service was good tho read more

Dinner was delicious! We got the Mexican pizza, baked ziti, sierra sticks -all of it was perfect! Thank you for being awesome PapaGs! read more

Papa Johns Pizza - Mexican pizza - Pizza Near Me - Menifee, California

I've been ordering pizza for the family from here just about every Friday for the last year or so. About a month ago, the last time I ordered, it was a particularly busy night. The app said it would be about an hour, it's busy, I get it, no problem. The driver shows up at an hour and 20 mins, I'm still okay. The driver brought the wrong order, I'm still okay. The driver asked me to hold on while he called the manager. You would think the he store will just send someone right over with the correct order, right? Nope. This is where things go south. The manager said that the driver that came would have to take the rest of the deliveries in his car, then drive back to the store, then get back to me on his next route. But they would throw in a free dessert for my trouble. Unbelievable. So now, my 1 hour delivery would turn into 2+ hours because they refused to have a different driver bring it. I was in the pizza delivery business for several years, all through college. I can't believe this is company policy, it has to be an inept manager, but regardless, they lost my business. Disappointing. read more

First time trying Papa John's and this was one of the worst pizza's we've had in a very long time. Paid 35.00 for one pizza. Worst pizza crust, ingredients didn't taste fresh. Very disappointing. Won't return read more

Papa John's has got to be the most disgusting pizza I've ever ate in my entire life. It's an insult to the Italian culture because it's not even like real pizza. read more

I would first like to say, I wish I could leave -5 stars. Secondly, I don't generally leave reviews whether they be good or bad. However, the customer service at this location was dreadful!! It started with the "call center", then I was transferred to the actual location. I'd rather not say what how I really feel about both employees lack of communication skills and even worse listening skills. This single handed experience has solidified the fact that I will NEVER order Papa Johns pizza again. read more

ADDENDUM2: Owner did email me back and I did speak with a manager, who was very pleasant; however, "The next pizza is in us" just doesn't work considering the fact this company is spending millions to get customers back but then sucks at that too. I'm done. Not going to use the free pizza. They can feed it to a homeless person. ADDENDUM1: I finally discovered the missing peppers I ordered. Teeny tiny dipping sauce containers of sliced peppers for $1.75 each. This was a shock to me because when I have ordered multiple pepperoncini sides in the past for $.50, I would literally get fistfuls of peppers, enough to store inside a Ziploc-type bag for a week! Are banana peppers really that more costly and is $1.75 for that tiny amount of sliced peppers really a fair price, AND why not inform the customer exactly what they get by showing a picture of what is really purchased, same as other menu items! It is very sad because they offer quality food with lots of options, but the customer service is so bad, along with the fact the founder is a racist, even with a so-called VIP 35% off for the rest of the year, I can't see returning. When the corporate office launched a "we want you back" campaign this year, I had two nice email conversations with the local franchise owner, Rich Malekzadeh. We were weighing the fact that founder (and admitted racist) John Schnatter would receive money of each purchase versus local workers making way less money as a result of people boycotting the brand. This afternoon was a rare time I have ordered from this company since the founder controversy came to light. My order this afternoon included a WELL-DONE medium pizza AND two orders of banana peppers. When the driver arrived, he handed me a plastic bag which contained only a soft drink and two sauces. I asked, "Where are the banana peppers?" The driver said, "Everything else you ordered is in the boxes, including the two sides of peppers." I should have opened and inspected each box before signing the check because when I took the food into the kitchen, there were NO sides of banana peppers in any of the boxes. In fact, two sides of peppers WOULD NEVER FIT in those boxes along with the food. I also immediately noticed my pizza was NOT well done as requested. I immediately called the store and asked to speak with a manager. After a long hold, a man came on the phone and when I asked for his title, he hesitated and said nothing. I asked for his title again and he said he was a "shift lead." I said I wanted to speak to a manager. He said none were available. I asked him to have a manager call me within 15 minutes or that I would be emailing the franchise owner. Evidently, he did not have the information for me on Caller ID (which is odd) and said he would have to write down my information. I clearly and distinctly gave him my phone number and one legal name. As I was spelling my name, he said: "You are going too fast." When I started spelling my name slower for him, which is not an issue, he said to me, and this is a direct quote, "I am not retarded." At that point, I simply hung up the phone. If this is the type of environment the local franchise owner condones from his employees, he is no better than the founder of Papa John's. I immediately emailed that owner and hope he takes appropriate action. read more

Papa Johns Pizza - Each one of these teeny tiny dipping sauce containers of sliced banana peppers will set you back $1.75 each! WTF? - Pizza Near Me - Menifee, California

unsanitary, not one employee wore gloves nor washed their hands one after using the register, phone and users touched the computer while making the pizza. All used their fingers to add the ingredients NO GLOVES. read more

Always up to par. Fast service , pizza always good. Well cooked pizza, flavors are the same papa johns recipe. Never disappoints. read more

I ordered a pizza that had 5 toppings on half and 3 on the other half when I revived it we started eating it and it had a weird texture to it the problem was it wasn't cooked all the way so I called the store and told w they said it's because of the toppings I told them half has 5 toppings the other half has 3 topping and the hole pizza is under cooked they asked me what would you like us to do I mentioned I would just like a pizza that is not under cooked they told me the only thing we can do is cook it for a longer time but we can't guarantee anything because of the toppings but the entire time they where making it look like I was just complaining for no reason no customer service I contacted corporate it's been about 3 weeks no response read more

Papa Johns Pizza - Uncooked pizza - Pizza Near Me - Menifee, California

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We have now had two really awesome experiences with this Papa Johns! Order number 0253. The staff were exceptionally nice on the phone, they offered up current coupons to help save us money both times, and the delivery guy was super nice and quick! We just moved to Menifee and are in the middle of major renovations so very thankful for a reliable pizza place!!! This will continue to be our Friday night go to pizza place!!! read more

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Lacks customer service and common sense. I've been here plenty times in the past and no issues that I can recall beside younger people not really knowing how to use the register. Tonight I ordered online and waited to go inside until I got the order ready notification. I walked in to 9 people just standing around. I greeted the girl before she even said anything to me. I waited 5 more minutes and no one came to the front. 3 more people walked by and said nothing. I left and called the manager who was no help either. Taking this up with corporate. read more

Ordered thick crust with pepperoni, black olives and extra cheese. Unfortunately received thin crust with very few toppings on the pizza. For $26 + $4 tip, I expected a much better product. Pizza was done when requested so I have 2 stars. I heard Pizza Stop in Sun City was good so next time they've got my business. read more

I ordered a large pizza extra onion, extra sausage and 1 mushroom today and the same pizza also on6/15/2020. Same discrepancy on the pizza for both dates. Both times I am missing quantity of topping on one or the other. On 6/15/20 I did received just as much onion as mushroom even though I paid for extra onion. I called on 6/15/20 to let the management know my discrepancy and was told it would be handled and my name was taken and ensured that quality check would be done next time . Today on 6/27/20 I notice the pizza has very little mushroom and some slices have maybe 1 piece of mushroom on entire slice. I proceeded to let the store know, the person who made my pizza came to the front immediately and proceeded to explain how portion sizes shrink. Still doesn't explain how more than one slice has only one mushroom on it. read more

Papa Johns Pizza - Don't see much mushroom - Pizza Near Me - Menifee, California

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I wont go here again because they are so slow. Not sure if the delivery is any better. But the CS rep was also the pizza maker. They didnt have enough staff there to service the customers. read more

Papa Johns Pizza - Slow. 20 min for a lunch special - Pizza Near Me - Menifee, California

It would be a 5 love your pizza this location is great but that new 3 rd party call center Sucks!?! I have to be a total Ken and order with the option to speak with a store manager option I think it's function 5 . Of course I Apologize and understand if they don't pick up . But get rid of the call center it's just dumb. Respect to all the workers in the store you folks are awesome! read more

Not sure what all the complaints are about. This location is fantastic. The pizza is always cooked to perfection and the service is consistently decent or above. read more

Do not order from them. I spent over $60 on pizzas and the specialty pizza came in with 3 pieces of pineapple, and no other toppings other than pepperoni. I called and CHRISTINA the "manager" came on the phone and curtly told me she made them and they were good, sorry....basically calling me a liar. I offered a picture and she said I "could alter it". Ridiculous. Over a pizza? Never again Papa Johns. Where do you get your employees, the hood? read more

This is the Best Pizza in the area. I order from this place about twice a month. 1 Med Pizza (The Works with Jalapenos) and 10pc Chicken wings. with BBQ Sauce and Buffalo Sauce. i mix them both together with a little Garlic Sauce. dame it's good. you can get the $8.00 coupon in the mail or on-line with the wings for $7.99. Total with tax and delivery charge $19.83. This is great for Friday Night Fights or Dodger Baseball games. read more

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This Papa John's is a nice location. The food usually comes out hot prepared well. The workers are not stingy with the toppings. I don't believe I've ever received a discrepancy when it comes to my order. I usually use the online service that makes it very convenient. The staff is always friendly which makes this a great place if your looking for quality pizza considering this location. Because of the Cleanliness, friendliness, quality and safety precautions they follow. I rate this pizza place 4 out of 5 stars. Thanks to the employees and keep up the great work! read more

I ordered last night I thought I would give them a chance and to my surprise they messed up my order again the first pizza was great but the second one which is more simple was total opposite does it amaze me anymore read more

We decided to give this place another shot after a bad first experience. Well they definitely didn't change my mind on how they could care less about quality and just want to get your order completed as quickly as possible. The pizza and garlic cheddar knots were undercooked. I'd rather wait an extra ten minutes and get fully cooked food I could actually eat. What a waste of my time and money. The pictures show the raw dough and trust me it's not cheese! Will not be ordering pizza from here again. read more

Papa Johns Pizza - Pizza Near Me - Menifee, California

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Gave me the wrong order Manger & employee were rude Were trying to get me to go back for their mistake Horrible service read more