Mani & pedi review If you're looking for a pampering manicure spa experience, this is not the place for you. If you're looking to get your nails done quickly then it is. It felt very commercialized. Lots of chairs and lots of staff getting through as many people as possible. However, the pedi is the spa experience. They'll offer you different packages/services and a drink. Upon arrival the facility was very clean with a lot of parking and available seating while you wait. I had an appointment at 11 and was brought back at 11:02. Girls at the front desk were very nice. They have 22 manicure stations, 18 pedicure chairs and a couple hello kitty chairs for kids. There is also a private room available with 4 pedicure chairs. MANI Mine was done by Tim. He did a good job and made sure my acrylic fill was not as thick as the previous spa I had been to. But it was only nails. There was no maintenance to anything else, no lotion or massage. I also feel like he could've applied the fill a little further back. (Picture). PEDI Tiffany did my pedicure and I won't lie, it took a long time. She did fine with the pedicure but a little unsteady with the painting, requiring a bunch of clean up work at the end. The massage lasted about 7 mins and was very light. The part that caught me off guard though was at the end, she told me it was $10 extra for the shellack removal she had just gotten done with. So make sure to check their pricing, even the fine print, before you go. I feel like the price is pretty comparable to other nail spas in the area. read more

Papio Nails and Spa - Acrylic fill - Nail Salons Near Me - Papillion, Nebraska

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I came in on July 3 with my mom and sister to get our nails done. I showed my nail tech, Kat, a reference photo of exactly what I wanted. My pinky was supposed to be fully colored, and my ring finger was supposed to have a flower with color behind it. The yellow polish that was used was very sheer, and only two coats were applied, so it was still see-through. While I wasn't completely happy with the result, I accepted it. On July 8, I noticed that both of the flower nails had chipped and broken at the corners. I called the salon, made an appointment, and came back to have them repaired. During the repair, a different technician started working on my nails. When he was trying to match the nude color, he wiped one color off, tried another, cured it, and then called Kat over. He pointed to the two different colors as if asking which one she had originally used. Kat pointed to the color that was already on my nail, even though it was visibly different from the rest of my nails. He continued with that color anyway. While the flower itself turned out nicely, the color match did not. Then, on July 13, the flower on my right hand completely came off. At this point, I've had multiple issues with this set in less than two weeks. Between the original design not matching the reference photo, the poor coverage of the polish, the nails breaking, the mismatched repair, and now the flower falling off entirely, I no longer have confidence in the quality of the work. When I called about the flower coming off, I was offered another repair. However, after having to come back once already and continuing to have problems, I don't feel comfortable returning for another fix. I requested a refund because I paid for a quality service that I did not receive. I was told that I would need to speak with the manager. When I followed up, I was told that I would have to wait up to five days for the manager to review my request. I am currently still waiting to hear back. I also want to mention that I haven't been to Papio Nails in years because I normally go to an independent nail technician. I decided to come here with my mom and sister for this visit, and I paid $85 for this set. I honestly feel that I was overcharged for the quality of work I received. For comparison, my regular nail technician also charges me $85, but that's for sets where every single nail has a different design and much more detailed artwork. Those sets are consistently much higher quality and hold up far better than what I received at Papio Nails. Paying the same price for a much lower-quality set that has already required one repair and is still falling apart has been very disappointing. At this point, I am not interested in another repair. I have already given the salon the opportunity to correct the issues, and the problems have continued. I paid for a professional set of nails that would last and accurately reflect the design I requested. Instead, I've experienced repeated quality issues, multiple trips to the salon, and a result that does not reflect the standard I expected for the price I paid. For those reasons, I believe a refund is the fair resolution. read more

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I love Papio Nails! Quality staff who do quality nails. I usually go here for a pedicure and it is perfection every single time. The front desk staff is always kind and it's nice even if you haven't been there in a while, they remember you. The salon is beautiful and chairs are comfortable. My nails always look amazing when I leave and last for such a long time. read more

I got my nails done four days ago already chipped paid $87 for the set. Very overpriced place for such bad quality

The nail and pedicure techs are the best! Sadly, the front desk personnel DO have attitudes, disrespectful and argumentative. i have had one pedicure and 2 manicures but others scheduled for the future. Every time i call to ask a question, check future appointments I have scheduled. Told i don't have any. The manager gets in argue, finally after she listens and quits arguing she finds the appointments. Finally after 30 minutes, i concede to cancel and never go back. She hangs up on me before i finish my sentence. Owner needs to read reviews. read more

Gel pedicure peeled off in less than a week because the gal that did it neglected to push back my cuticles, and painted over them.

AMAZING!!!!! Best my toe and finger nails have ever looked!! The staff is amazing and kind. The music isn't too loud and i liked the selection picked! The color is exactly what I wanted and I am in love!! read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

My go-to spot for my nails. The staff are wonderful they always do their best to take care of you during your me-time. The facility is so clean. Parking is shared with the plaza, but never had an issue! Bathrooms are available and super clean! They also have smaller chairs for pedis if you wish to bring a child with you! You can also request for a small private room, I believe their are 6 chairs in there. They have TVs on but volume isn't up. Usually hgtv or if there's a husker game that's on! There are waiting areas if you are a bit early for your appointment. Highly recommend having an appointment versus walking in because they get very busy! (Yes, even on a random weekday afternoon!) There are tablets where you can enter your phone number for your rewards. They also offer water or soda, there are diet options! They have a wide variety of packages and types of pedicures. The classic is a favorite, it is pricey. My go-to is the Hawaiian scrub for pedis. It's not as pricey and you get a great massage included! Their regular pedis are great for summer time if you're coming often. But their gel pedicures last so long and they do an amazing job with it. My feet and legs feel so taken care of when I leave! I've had different nail techs help with my pedis and I haven't had any complaints with any of them! Definitely give this place a try if you haven't yet! read more

Papio Nails and Spa - Some color options for regular and gel! - Nail Salons Near Me - Papillion, Nebraska

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Exactly what I wanted! It took a little longer than expected. A friend and I made appointments for dip with nail art. And when we got there, the girl I had said she had no problem doing the design I wanted. But when my friend showed the design she wanted to her tech, the manager came around and said she couldn't do that, so she'd have to wait for another tech to become available. We both appreciated the honesty, rather than having someone who couldn't do it, try and do a bad job. But we were there way past closing because someone wasn't available until almost 15 minutes until close. It was confusing because we'd told them when we booked the appointment that we wanted dip + nail art, so putting my friend with someone that couldn't do her (honestly fairly simple) design was strange. Both of our nails turned out great and everyone was very kind though! read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

What I asked for vs what I got. $187 later and 7 out of 10 of my cuticles bled. Please don't waste your money here read more

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I went in for a mani and pedi. I did not have an appointment but they said they take walk ins and it would be about 15 minutes. 10 minutes later they started the pedi and it was great, no complaints at all. Then they forgot about the mani. When I reminded them they had me sit at a station for 15 minutes while they got a tech. Both nail techs did awesome but I would highly recommend an appointment! read more

I walked into this place to get a color change for my nails. I will saw in positivity that the place was very nice as far as aesthetics. I signed in and they took my to a table to get started. I dont do a full on manicure ever. When my cuticles are cut they grow back jagged and messed up. They are very ugly and i spend months peeling off dead skin and healing them. I am a massage therapist so i can't have jacked up hands. The lady brings out the bowl for me to soak and i tell her like tell everyone i don't do the soak, i just want the color change. No one has ever had a problem except these people. She says well we have to do the soaking, and I say no i don't need that - my cuticles are healthy and are just fine. Shellac polish only please. She calls over the manager and i repeat the samething to her. She says well im sorry but we have to do the soaking otherwise they can't guarantee the shellac will stay and then she asked me to leave. What does soaking my nails have to do with the shellac staying?? I would have been a new customer but they basically kicked me out. Never been treated like that before. Aweful experience. read more

Every time I call or have been up there for a simple question or service I ALWAYS encounter an attitude. Today I got told that I would need to come in two hours before they close to get a simple manicure and pedicure (no design, classic pedicure)- got talked over when I tried to ask why this was... I called around and automatically got in with another shop who laughed when I told them about this. Miss the old quality at this place, so sad. read more

Critical: Professionalism, Quality, Value Had a very mature lady come visit me and recommend this place. Said they do a good Job. So gave information to my wife and asked her to try them out. She was treated very poorly. Not sure why but other reviews show good service. So I am dumbfounded on why she was treated so poorly. Not sure if it was age or ethiency. But waited for her and when she came to the car she was very upset. They missed business because she would have got her toes done also but when she got this she left upset. They said they would not clean or fix it read more

Papio Nails and Spa - Nail - Nail Salons Near Me - Papillion, Nebraska

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Brand new nail and spa facility in Papillion. The look of the establishment is updated and inviting- pretty and bright since it's brand new but not in an over the top you-can't-afford-it way. They have 3 main sections of the space- on either side there is the pedicure/massage chairs (probably around 15-20 total here- this place is huge) with TV's and the middle is the tables to sit at if you're just getting fingernails done. They offer a lot service options for fingers, toes and more (all nicely listed on the website, although they offer more services than what I can currently view on their page). You can book waxing, lash extensions, and eyebrow microblading too. Cost is on par for other places in Omaha and they even offer a beverage to enjoy during your stay. Papillion's one stop shop for nails and beauty! read more

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I love this nail shop My nails are always on point! Any color. Any shape. Any design. Everyone is friendly and the place is beautiful! read more

Papio Nails and Spa - I love this nail shop 3 My nails are always on point! Any color. Any shape. Any design. Everyone is friendly and the space is beautiful. - Nail Salons Near Me - Papillion, Nebraska

Very kind and talented. Love the clean and bright setup. The Christmas decorations were beautiful and made the atmosphere even more inviting. read more

I will not be going back. I really wanted to like it. I waked in hoping to get a fill on my acrylic gel nails and a pedicure. Luckily, they had room for me. First, I got a fill. The woman that was working with me cut my acrylic nails so short that they look like my real nails. She didn't paint the nail all the way so now I have to go and get my nails redone in about a week (normally I get them filled every 2 weeks). Not only that but the technician cut me 3 times. I couldn't even wash my hands the first 2 days without my fingers stinging. My nails look terrible. I don't know if you can see but I was cut in 3 separate places. Normally I don't make a big deal about being cut but like I said my fingers were sensitive for about 2 days. Now my pedicure was amazing! Great service and it was so relaxing. If you want a pedicure, they seem to really take their time! I gave it 2 stars because the manicure was such an awful experience. I wish I could rate this place higher. read more

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I've been coming here for over a year and every time I see the same person. As do my daughters. I regularly refer people here as we have loved it. Except for today- when I was literally accused of not paying for a service that was done 2 weeks ago! I spend $100 here every time we come and was accused today over a $30 charge that I apparently did not pay. The manager was incredibly rude and refused the military discount due to this charge he stated was unpaid. I've never been more embarrassed in my life. We will not be back ever again. I'm appalled. read more

Amazing nail technicians and it doesn't smell like a typical nail salon. Everyone is very friendly and I never feel rushed read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

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Never go there again. Hard to communicate and I asked for thin coat. A lot of missing gap that need to fullIt's my sister in law's wedding next day. So disappointed! read more

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This nail salon is gorgeous and very clean when you walk in. Staff is all very friendly and are willing to accommodate to your needs. I've been going there for about a year now on and off and have had a handful of bad experiences; which is why I rate it a 4. I have gone recently as they are close and wanted to get my nails done before I went on vacation! This last technician who did my nails was my favorite. She sits in the last row 2 chair in from the right if you're looking to the back of the salon. Some of the techs aren't very good with the dip powder and it causes it to chip and break easily. I sit behind a desk and type so I was sad when my nail chipped around day 9. I feel they are too expensive to not have the constant good service. Sometimes it's amazing and sometimes it really bad. read more

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I went to Tammy. She helped me pick my color and design. She was very kind, clean, and my nails are going on week three. The receptionist were very kind and helpful. read more

Papio Nails and Spa - This is after three weeks with Tammy - Nail Salons Near Me - Papillion, Nebraska

I found the facilities clean and the front desk was friendly and helpful. As for the regular mani pedi I found it to be way over priced and rushed. The tech didnt put cuticle cream, buff nails. During the mani she not ask after one nail if the length shape was okay. She barely spoke to me as well. I feel like $57 dollars I would expect more care and attention to detail. I will not be returning. read more

I was able to get an appointment at the last minute for both me and my daughter. I thought the place was clean and inviting. My daughter got to sit in her own pink butterfly pedicure chair. It was very cute and she loved it. Both ladies were nice and they did a great job. It was a fun experience for my daughter and we were both happy with our pedicures. read more

I have been here multiple times and wish so badly to give it 5 stars or even 3. However, the service is so inconsistent, I can't. One time I will get tips and dip and they are PERFECT and last 2-3 weeks. Another, the nail popped off same evening. Another, all my nails were gone within 3-4 days. I have gotten multiple pesos with the same.... Pay for the same pedi, but service is randomly so different. I am so sorry... gave 3 instead of 2 for the friendly staff and close proximity! read more

I've been here a couple times and then started going to a different place. I decided to come back and try it again since my other place didn't have any openings. They did amazing and Tim, my nail tech, did a great job and was super sweet and conversed with me when I would ask questions. read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

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Went in today as a walk in for a mani and pedi. I'm so happy with the results! Jonny did an amazing job throughout the whole pedicure and really took his time. I came in with a mail art design and I've never been satisfied with other places because normally they can't get the nail art to look anything similar to walk I ask. Well the tech nailed the design! It was worth every penny. read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

DO NOT GO HERE. TRUST THE REVIEWS. My sister in law, her mother, and I went to Papio nails upon recommendation from a friend. I read the reviews, but thought maybe they changed staff recently and decided to give it a shot. BAD IDEA. We arrived later in the evening, but were seated fast for mani pedis in the massage chairs. My sister in law and her mom were attended to right away, but they were out of staff to start my nails. Totally fine, they started my nails about 10 min later. The guy who did my toes was good, paid attention and they came out well. I waited 15 minutes before someone came to start my fingers after my toes were finished. Finally a woman comes up and starts to do my nails and is rude and telling me I should get gel on my toenails because they will fall off. I say I'm okay and she's insisting and saying they won't fix them if they get messed up. Keep in mind, my toes were already done and gel polish costs an extra $15 (ridiculous). She seems miffed when I say no and continues to do the absolute worst manicure gel paint job I've ever had. I do my own nails and have been doing them since I was 8 so I know a bad manicure when I see one. I might as well have set $50 on fire. As I'm looking at them wondering "how did she even do this bad," she looks me straight in the eye and says "do you not like them" but in a very rude tone and by that point I was done with her. Just peep the photos to see how bad they did and that should speak for itself. read more

Papio Nails and Spa - Terrible Gel manicure DO NOT GO HERE - Nail Salons Near Me - Papillion, Nebraska

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I was having a pretty rough day when I stopped into Papio Nails and they actually made it a lot better. I had tried to get into Midland Nails twice over the weekend but there was an intense wait time. Papio Nails was busy, but they assured me they could and did get me right in. They talked to me about what I wanted instead of talking to each other about my choice, like at Midland Nails. I was really comfortable and the salon is obviously new and beautiful. The lighting is a bit much, but I understand if the technicians need it to work. I got my nails done with the dipped powder and for the first time since coming to Nebraska I like how many nails were professionally done. read more

Papio Nails and Spa - Dipped nail powder - Nail Salons Near Me - Papillion, Nebraska

Just left this place with some girlfriends. It was a fairly good experience. The staff was pretty friendly. I got the $40 treatment with the hot wax. I've never gotten it before but it felt really great. They use real oranges with the massage and i loved the sugar scrubs and lotions. I also enjoyed their massage technique on my legs. The paint on my toes came out okay. My big toes aren't as smooth as I'd want them to be. Not a bad place to go. read more

I would give this place 0 stars if I could!! On the 11th of June I went there with my friend to get a to get a fill. She waited 30 min and when it was her turn Tammy told her that she couldn't do a fill because one of her nails was loose. she took off all of her nails instead of just replacing the one that was loose. Tammy barely talked to her but in the end, she went home, her nails looked amazing, and she was happy with them, but not even 48 hours later her nail breaks!! She paid 80 dollars for something she barely used!!!!! So she called about her nail they offered to let us come in and get it fixed for free. After we get there and her nail gets fixed, she tells us it costs 7 dollars which isn't a lot, BUT she said it would be free over the phone!!! it wasn't even a nail with design!!! It was a plain red nail. Then the host tried to say we came in on the 10th and it's been a week even though today is the 13th?? The manager came out and didn't even try to hear us out and said that we need to pay. She broke her nail by pulling up her pants?!?!?! The nails looked beautiful but they're WEAK nails. Worst salon we've ever been to!!!! I don't think we will be returning. DON'T GO HERE!!!!! read more

Papio Nails and Spa - Broken nail pic: taken the 12th of June - Nail Salons Near Me - Papillion, Nebraska

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The salon looks great when you walk in. It has a modern, updated feel. More spa like than your usual nail salon. I had high hopes for my manicures given the atmosphere, surely the work would measure up. Sadly, the work here is not consistent. I would either hate or love my nails each time. I couldn't find a tech here that could consistently deliver. One tech even complained to me that I was making her "work too hard" when I she asked me if the length/shape was okay and I asked her to file a side down more that was hanging over my skin (she used a tip that was too large). I also had a tech refuse to make my nails shorter as she said it wouldn't work for a coffin shape. I like a medium length, so not short by any means, so it was really off putting for a tech to refuse to do as I requested when the length I get is normal for a coffin shape as it's something I've done for years. On my last visit to this salon, when I was to have my set removed for a new set, the tech pulled out a fresh nail tip and proceeded to try to lift up and pry off my acrylics. No trimming/drilling/or soaking. Just straight up trying to rip them off. I pulled back and she asked if she hurt me. I said no but she was about to. She said "this is how we remove them" and I said no that this was not my first set and I had never ever had a set removed that way. I said I wanted them filed and soaked. She got very annoyed and said that takes longer, and I said I understood and expected that amount of time as that's what I normally had done. That was the last time I ever tempted fate going here. Unfortunately the nice spa atmosphere only goes so far. read more

Be warned: If you are at all late to your appointment, even 5-10 minutes, they will cancel it and not even call or text to let you know that they did. I called at least three weeks in advance to make 4 pedicure appts and they didn't even have the decency to call me when they decided to silently cancel our appointments and take walk-ins instead. The receptionist acted shocked that we expected to still get our pedicures done when we got there 9 mins late, and the manager complained to us about how their clients write bad reviews about them because appointments get cancelled. I wonder why... maybe because Papio doesn't give you any warning that your appointment will be canceled if you are a second over 5 minutes late. That's something that should be mentioned when the appointment is made... I would have understood if I had been cautioned about it when I first called and made the appointments, but since they didn't give any warning on the phone, I walked out angry yesterday. This place can do nails pretty well, but they have no common sense; and if you're expecting to be treated with courtesy I would not choose Papio Nails. I'm never stepping back in there again. read more

This is the only review I have ever done, and this place deserves it. I went to this salon on Saturday for my nails for a big trip. The guy who did my nails checked his phone about every 5 minutes I was there and was not focused on doing his job. I don't really care but, my issue is he didn't cut my cuticles or push them back at all so when he put the nails on they weren't on the base of my nails at all. This is my nails 5 days later! this is usually how they look well after 2 and a half weeks. I called to complain and have them redo them, and they said they couldn't fix them because the shape and was "good" and they didn't know how fast my nails grow, no ones nails grow this fast. Worst nails I have ever had, I paid 60 dollars for these and they lasted 4 days. AVOID THIS PLACE read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

BEST MANICURE IVE EVER HAD. Cleanest salon I've ever been in. Friendliest service I've ever received. Tipped $100 and it didn't feel like enough. Amazing job. Thanks Anna for the incredible manicure as for taking care of my bestie as we (and our very large group) got ready for her wedding. 10/10 will come back next time I'm in Omaha. Might just make the 2 hour trip just for nails!! read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

Came here this afternoon for the first time. I got t nails and toes done. I got shellac toes, she did a very good job. For my nails I did dip ombré, for the ombré it ended up being 10.00 more which I didn't know till it was all done. After I got my Nails done my nails seemed to look perfect. When I got home I noticed how poorly my nails looked. Very bumpy, not even, and the top coat came off the next morning. I paid a lot of money and I wasn't happy with the out come. read more

Papio Nails and Spa - Nail Salons Near Me - Papillion, Nebraska

I do give them 5 stars, they actual deserve 10. Very very friendly staff. I especially like Kim. She does a fabulous job. I did have one bad experience. Not with Kim, shes great. The lady charged me $60.00 for a pedicure when it should have been $35.00. I felt bad and didn't say anything because of a story she told me. It's all good. The other thing that bothers me is that they charge $7.00 to clean your Cuticles. It makes me not want to leave a tip and won't. Overall I still Recommend Papio nails. read more

Yesterday I had the best pedicure ever!! The beautician, Beautiful, was so gentle when repairing my ingrown toenails. What has always been a painful experience was enjoyable and my toes look great! I would definitely recommend this salon read more

I went to get a standard pedicure on Saturday 07/03. The technician that I got did not seem very invested in the work he was doing. He barely spoke to me and did not smile once. He seemed as if he was just going through the motions doing my pedicure. He did not trim my cuticles and did a poor job of smoothing my feet out. I asked for a callus remover, which was $5 extra because my feet still felt rough. He spent maybe a minute and a half to 2 minutes with the callus treatment. Then when he started painting my toenails I could tell they were going to turn out horrible. One of the owners Jimmy came over and repainted my big toes. I tried to explain to him that my pedicure felt rushed and I still had rough spots on my feet. He did not show much concern, but said he would go review the camera footage while my toenails were drying. I thought this approach was a little unsympathetic. He came back a few minutes later and told me that he reviewed the footage and everything was done according to their procedures. He even wrote down the time the technician started my callus treatment and ended on a little piece of paper. I let him know that I was still unhappy and disappointed. He basically told me they did nothing wrong and to "have a nice day ma'am." Later that evening when I got home and the nail polish fully dried and cured was when I realized just how bad my toenails turned out. (Pictures are in this review. The teal is from Papio Nails and the pink is from another salon I went to get it fixed.) I returned to the nail salon around 2 PM on Monday 07/05. I spoke to the owner Jimmy again and showed him how bad my toenails turned out. I asked for my pedicure to be redone or be given a refund. He refused both and said they did nothing wrong. He said that my toenails just have ridges in them, even though they never have in my life. He also said I "already wrote a bad review." I explained to him that I wrote that when I left on 07/03 because I was so upset. I told him I had since taken it down to try to give him the opportunity to make it right. Then he also accused me of trying to get something for free or discounted. I was upset and did not want to make a scene, so I left and went to another nail salon. I returned to Papio Nails Spa around 4:30 and asked to talk to the owner at the front desk. I wanted to show the owner how nice my toenails looked after going elsewhere. The hope was they would realize that they really did a poor job and offer to refund me my money. The lady at the front desk said there were two owners Steve and Jimmy. I asked to talk to Steve since Jimmy had been so rude and unreceptive to me previously. I spoke to Steve in a corner waiting area of the salon and showed him the pictures of what my toenails looked like before I had them redone and what they looked like now. He said he was upset about the negative review I posted because "that hurts their business and makes their customers ask questions." I explained to him that I had taken it down to give them an opportunity to fix things. We had a fairly calm conversation and Steve agreed to give me a refund, but said he needed to run it by Jimmy first. I stayed in the corner while he went and talked to Jimmy. I could hear Jimmy screaming about the situation and that this was my third time back. Steve returned to where I was standing and said Jimmy was not going to refund my money and that the decision was final. He also said that I "probably purposely gouged the nail polish on my toenails to make them look worse." Hearing this took the breath out of my lungs because I was so shocked. At this point I left because I was in such disbelief of the accusation that I purposely gouged the polish on my nails. I will be disputing the charge with my bank as well as filing a complaint with the Better Business Bureau. They treated me with such disrespect it is unbelievable. After reading their other negative reviews, it seems I am not the first person to fall victim to their atrocious business practices. read more

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