Really enjoy Pappadeaux I was going to order Redfish Pounce-train which my wife ordered I ordered Catfish & Shrimp Etouffee off the lunch menu The lunch menu item about half the price and much better value Truthfully the Redfish would have looked larger on the smaller lunch plate Still love Pappadeaux but providing a heads up read more

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I've always enjoyed going to Pappadeaux Seafood Kitchen, but like many places, it's evolved over time. I went on a Monday around 6:30 PM, and the vibe was super chill and calm. It did start to pick up around 8 PM, but by then we were wrapping up. If you've ever been here on a weekend, you already know...it gets crowded fast. So weekday evenings are definitely the move if you want a more relaxed experience. One thing I did notice is that the menu feels more condensed compared to pre-COVID days. The quality is still there, but some of the little details have changed. For example, the fried alligator now comes with a hot honey sauce instead of the original sauce...and I'm not sure why that changed. I get that restaurants have had to adjust over time, but I do wish they'd bring some of those original touches back. Also, don't be surprised if a few of your old favorites are gone or slightly different. Customer service has always been consistent for me...friendly, attentive, and welcoming. The atmosphere is more on the intimate side, nothing overly flashy, just a comfortable place to enjoy a good meal. Parking is pretty reasonable and the lot is spacious, but when it's busy, you'll definitely feel it. There were three of us, and we ordered the fondue, fried alligator, fried shrimp, three-piece stuffed crab, and blackened salmon with red beans and rice, plus a drink. After tax and tip, the bill came out to around $150-$160, which felt fair for what we ordered. Overall, this is still one of my go-to spots and I'll definitely be back. I just hope they consider bringing back some of the original menu items...or at least that original alligator sauce! read more

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Me, my sister and my mom initially went to pappadeux from the Southside of Chicago for my birthday on Saturday. They initially quoted us a 4.5 hour wait time. We promptly left only to find out an hour later when we were already home that our table was ready. We loved the restaurant, so we returned on Sunday to celebrate there. My mom complained to the floor manager Dawaan Williams about what had happened with the incorrect 4.5 hr projected wait time and he gave us an "appetizer on the house" and a $100 gift card for the inconvience only AFTER he argued back and forth. When our waiter Teerika Felix came in, she IMMEDIATELY had an attitude and was in a mood. She was short, snappy, and overall unkind to be working in a service job. We ordered our appetizer and all three of us only got salads. Because our wait for the salad was so long 30-45min, the waiter (Teerika Felix ) said she would comp it because of how excessively long that was. Although the service was poor and has always been at THIS location, we still left a $10 tip being that they had given all of this stuff for free ("appetizer on the house", comped salad, and the gift card). We left, and as we were leaving we saw the waiter (Teerika Felix) and the manager (Dawaan Williams) chasing after us and taking down the license plate of our car. Immediately confused, my mom got out and went inside to address this. To find out, the manager (Dawaan Williams) completely forgot he comped the appetizer and accused us of stealing it before we reminded him of what he literally told us at the start of our dining experience. We got the general manager and explained to him how humiliating it is to accuse LOYAL customer of abhorrent behavior because of lack of communication and memory. Also the lack of common sense is astounding. Why would we run out on the bill when you gave us a $100 gift card?? Teerika and Dawaan aren't that bright which is why they are working this lowly, menial job in their 30s/40s lol We gave back our gift card and got back our tip. Will NEVER go to this restaurant again. read more

Food is above average but I remember coming here years ago & it was much better. I'm 99% sure the dirty rice is zatarins out of the box & the complimentary bread was horrific. Gator bites could also use some heavy handed seasoning. Those are the negatives my shrimp entree was good but years past I used to get a version of this dish along with a lobster tail which isn't available unless ordered separately & at an additional cost. Expensive but my mom loves so I spent Mother's Day here read more

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My recent dining experience at Pappadeaux Seafood Kitchen in Lombard was enjoyable. Our server, was very attentive and personable I started off with the Oysters Pappadeaux. One thing I noticed is that the recipe seems to have changed --they no longer use crab meat in the dish. It was a bit different from what I remembered, but it was still tasty. The oysters were cooked well and the topping had a nice balance of flavor. I ordered the seafood gumbo without sausage as my entree and it was still packed with flavor. The broth was rich and well-seasoned, and there was a good amount of seafood throughout. Even without the sausage, it felt hearty and satisfying. Overall, the food was good but a little pricey. Even with the slight change to the oyster recipe I still enjoyed the meal and would still come back. My recent dining experience at Pappadeaux Seafood Kitchen in Lombard was enjoyable. Our server, Byron, was very attentive and personable I started off with the Oysters Pappadeaux. One thing I noticed is that the recipe seems to have changed --they no longer use crab meat in the dish. It was a bit different from what I remembered, but it was still tasty. The oysters were cooked well and the topping had a nice balance of flavor. I ordered the seafood gumbo without sausage as my entree and it was still packed with flavor. The broth was rich and well-seasoned, and there was a good amount of seafood throughout. Even without the sausage, it felt hearty and satisfying. Overall, the food was good but a little pricey. Even with the slight change to the oyster recipe I still enjoyed the meal and would still come back. read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Westmont, Illinois

So I followed up the next day, to see if I could get the same carry-out order from Valentine's Day. The order came out on time. This was a plus, considering the major flop from the previous day...They didn't seem sympathetic about yesterday. The server ignored the commentary about yesterday altogether. Here is where it goes down hill: I wanted grilled chicken in a greek salad. They didn't ususally offer it as an add-on but opted to charge my an extra $13 for grilled chicken. No worries.......I agreed. Mind you, some how, grill chicken costed more than shrimp and crawfish add-ons combined. My order came out at the specified time. I was happy and started home. In my haste, I forgot the check the order. I pulled over and checked the order. No chicken. I immediately went back and called once I parked outside in curbside. The server comes back oustside, apologizing and tried to offer me something, but she didn't bring anything with her. This would've caused me to wait longer, so I declined. It will be a very long time, if ever, before patronizing this place again. read more

This review is solely on the food and service .... Food was delicious, service was outstanding, restaurants restroom was DISGUSTING . You would think how much the cost of food is these days they could run a mop or wipe down the counters and toilets. . It leaves me to imagine if the kitchen is clean. read more

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Great food, great service, great experience. My husband and my I stopped in an and were greeted warmly and brought to our table quickly. Waitress was friendly and accommodating. Our meals were fresh, delicious and ven better than described. Dessert was also amazing. Well keep coming back. read more

Hubby and I wanted to take my play mother out for a birthday dinner so on 5/25/25, we took her to her favorite restaurant. People always teased me when they found out I had never been to this restaurant. We had 3 p.m. reservations and were seated. It was so busy in there. I was impressed with our waitress - she was young but so friendly and attentive to whatever we needed and made our dinner wonderful. Okay, so here is a synopsis of what we had and how it tasted: Shrimp Gumbo - only okay, big shrimp, needed more flavor Ribeye Steak - was too salty Bread - Delicious Lobster - gotta work at it to really get to the meat Fried Alligator Bites - We were adventurous - they were delicious Grilled Octopus - Hubby loved it We enjoyed our visit but felt the food was overpriced. Our bill was a hefty one. I'm not sure hubby and I would return on our own - there are other restaurants in my opinion that could offer similar for less money but doesn't affect the value. Thanks Pappadeaux. read more

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I came in back in July for my birthday month for Happy Hour. The place was packed. But I was able to be seated at a nice table by the bar. My server Bella came over with a friendly hello and a pitcher of ice water. I was giving a menu and time to decide on what to order. I'm not a big seafood eater but I love Pappadeaux's baked catfish, rice and beans. The Swamp Thing Cocktail has always been my favorite cocktail. I was second guessing if I should order me one since the price has gone up. It was Birthday Month so why not treat myself. It was super strong. Everything was perfect. The food was delicious and cooked with perfection. I felt so special when my server came out with a birthday treat. If I was a seafood lover, this would be one of my favorite places. read more

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The service here was top notch and the foods were good enough to enjoy. I ordered gumbo and a shrimp poboy that was a good try, and my wife tried the gumbo with andouilli sausage, she enjoyed her meal. You must order the garlic bread and it's worth the cost. Our server was Lisa and she was a diamond in the rough, a real gem. read more

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Traveling to the Chicago area, we made a dinner reservation on line. At the top of my list was the service. Our server Byron was very attentive. Although he had a large party to attend to, he made certain that we had everything we needed. Second runner up was the Roasted Oysters, a spin-off of Oysters Rockefeller (without the spinach). I ordered the stuffed crab which was great and a side of green beans with almonds. My plate came out with rice & beans instead of the green beans. When Bryon saw the mix up, he quickly updated my order. All in all, everything was good and we left satisfied. read more

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I love papadeaux! Came in for a solo lunch and sat at the bar! The place was packed truly! My waitress was kind but service was a little slow, my salad alone took 20 min to arrive and I had to ask for a menu. Outside of that it was a very positive experience! The Greek dressing is the best in my opinion and it was great on the house salad which was fresh and delicious! The salmon Alexander was delicious and I got a side of lemon butter sauce to put on top of it! I had leftovers for a few days and was so happy! Lively restaurant! I couldn't hear the music because it was so crowded but the ambiance was nice! Worth the drive ! I didn't get any of their good house bread but maybe you have to ask for that specifically! read more

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We have been back several times and the experience is consistently great. Friendly service and one of the best seafood options in the western suburbs. I have been here with several people who don't like spicy food, and there are plenty of savory or simply grilled options. Only suggestion is to get Abita Amber back behind the bar! read more

I haven't been here in a long time because it's far away- I think this is the only IL location. We went here for lunch as dinner can get really busy. It has a large parking lot with a ton of seating inside and outside. We were seated right away but in a table right by the serving station. It was in a high traffic area where people walked a lot. The servers also stood around the area and talked when they weren't busy. I wish we moved but I didn't ask. We started with the upgraded bread. You have the option between regular bread butter or upgrade to garlic bread (which is an additional cost). We started with the fried calamari and house salads with ranch. The calamari was okay- it was a bit too thick for my taste- I would have like the pieces cut thinner. The tomato dipping sauce was really good. The white sauce I didnt prefer it was sour tasting. The house salad was really good and fresh. The croutons were homemade. I ordered the Trout and shrimp and it came with a buttered white rice with crab meat. The food was good but it could have been seasoned more. Some parts were bland. The other dish was the fried catfish and red beans and rice. The catfish was really crispy- the whole dish was great. I think with a few adjustments this place could be really good, but I would come back to try additional things. Overall experience 3.5/5. read more

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My family usually goes there to meet for dinner. Today we had reservations for two. I saw a lot of empty tables, once we were seated it took the waitress ten minutes to bring us water, we had to ask for bread. Then she tossed it on the table. It then took her another ten minutes to bring us drinks. Then we didn't see her for another ten minutes to take our order in which she forgot to put in for my salad. Today the food was overly salty. I will not be back again. I will keep my $300. 00. My husband order food to go and this is what he got read more

Pappadeaux Seafood Kitchen - Fried Calamari & Octopus - Cajun/Creole Near Me - Westmont, Illinois

Dinner at Pappadeaux's was absolutely delicious and such a great experience. The food was fresh, flavorful, and cooked perfectly, and the atmosphere made the whole evening even more enjoyable. Everything I had was full of taste, and you can really tell they put a lot into both the quality of the food and the service. I left full, happy, and already looking forward to going back again. read more

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The Pappadeaux Seafood Kitchen Westmont location is worth the drive if you're not in the area. They have a huge beautiful outdoor dining terrace that is great for any occasion in warm months. They have a large parking lot and also offer valet if you're running late. They have a nice dining area inside along with a full bar area too. Tables are large and spaced out so you're not on top of tables next to you. It's a perfect place to meet friends and enjoy a nice meal. My friend had the shrimp gumbo & Po-Boy which was packed with shrimp on a nice crusty bun. I had the mixed seafood grill (shrimp, scallops & salmon) on a long squewer with onions and zucchini. It was very well seasoned and was generously packed with seafood. They had a melted seasoned butter on the side which tasted so good on the items! I selected the sautéed garlic spinach which went very well with the entree. It does come with dirty rice (Cajun french style) but I don't eat pork hence the spinach. It was our birthdays and they treated us to a huge slice of their decadent cheesecake. Yum, that's all I can say! The service was excellent and not rushed. read more

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Pappadeaux Seafood Kitchen is consistently fresh, flavorful, and cooked to your liking...everything from the seafood to the sides is done right. Portions are generous, and the menu has so many great options that it's hard to choose just one. The service is friendly, attentive, and keeps things moving without ever feeling rushed. The atmosphere is lively but comfortable, making it great for both special occasions and casual meals. If you're craving good seafood with bold flavors and great hospitality, read more

It's been a couple of years since I've been to Pappadeaux, but I will say they never disappoint! We had a lovely lunch couple date to celebrate my boyfriend birthday. The bartender was great. The swamp thing is great. We had the calamari for appetizers, I had the blackened catfish and shrimp, my friend had the Crawfish Etouffee and both our significant others had the seafood platter. Our waitress was wonderful and the service was amazing. read more

We've visited Pappadeaux in 3 different cities and, love the food, but, quite frankly, ... the service has always sucked. Until now. We visited this Pappadeaux outside of Chicago. As per usual, there was a long wait. Unless you dined from the bar. That's the secret! Dine at the bar for the best service. Having never eaten from a bar, I was amazed at how roomy it was. And clean. Two friends joined us. Nia, our server, was amazing. Not being a heavy drinker, I asked for a recommendation. I let her know I was diabetic. She recommended the "Ruby Slipper". She took the time to explain what the ingredients were, noting, particularly, how the ingredients might affect my blood sugar. Amazingly, my sugars handled it very well. We order the Pappadeaux Platter. It was served fast, and super duper hot. We had to wait for it to cool. While we waited, we had the most entertaining experience watching bartender D.H. mix cocktails. SHE WAS A WHOLE FREAKING SHOW!!! Overall, I'm so glad that we finally had a great experience at a Pappadeaux. They set the bar really high for our future visits, no matter which city we visit them in. read more

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We had a fantastic lunch experience here! Even though we were told there would be a 35-minute wait, we were seated in just 5 minutes and finished our meal within an hour. Our waitress greeted us promptly and took great care of us throughout the meal. We started with the garlic bread ($3.99), which arrived quickly and was absolutely worth it--light, crispy, and packed with flavor. For our entrées, I had the Mardi Gras pasta, which was loaded with seafood and had a rich, flavorful sauce. My husband got the fried shrimp combo, and he loved it! The shrimp, fish, and chicken were all fried to perfection with a light, crispy batter, and the chicken was especially tender. We also appreciated their lunch menu, which offers more affordable options without skimping on portion sizes--we left completely stuffed! read more

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Pappadeaux is consistently delicious and this visit was no different. Bday lunch with my friends and we were so pleased. Our server was really nice and attentive. Had one small issue with our silverware being dirty but she fixed it right away. I enjoyed the seafood skewer over dirty rice. Simply delicious. Each seafood item was fresh, cooked perfectly and with the right amount of seasoning. I love that they don't actually keep the skewer on to eat easily. I've tried multiple items on the menu and have never been disappointed. I will forever be a patron. read more

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We hadn't been to Pappadeaux in almost 30 years, and were so pleasantly surprised at how good the food and service were. We will be back soon! read more

After this incident, the manager reached out to me and sent me a gift card f pot m e and my family to return and give them another try. Needless to say I had a great time. The food was amazing and the service was superb. I have been back several times since then and I always have a great time. I'm so glad that the manager thought enough to reach back out to me and make things right. I'm so late posting this because I hardly ever do reviews so I actually forgot about it. read more

My oysters were bomb and fresh. Catfish well it's just fish. Food is plentiful, just over priced in my opinion. Don't ever have to go back. I can order 6 oyster at home for $14 here they are $26 why read more

Pappadeaux Seafood Kitchen - Catfish With Red Beans & Rice - Cajun/Creole Near Me - Westmont, Illinois

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The good: Food is amazing. You definitely get what you pay for here. Service is great too. Our waitress was quite the joker but was a bit slow with the drinks. Ambiance is serviceable, really busy here. Portion sizes are just right too The bad: Prices are insane. I don't know if I would come here if I was paying for everything. Also some of the portion sizes were big - I got a big Three Wheel Motion and it was definitely big. read more

Pappadeaux Seafood Kitchen - Three-Wheel Motion - Cajun/Creole Near Me - Westmont, Illinois

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Never have we ever had a bad experience here & we love the food which is why we chose to come here for my wife's birthday yesterday. We made a reservation for 1:15pm on a Saturday & it was not busy, maybe half the tables were taken. When we arrived, we were promptly seated. I asked to be moved to a booth next to the table we were initially given & were allowed to switch without issue. Our waitress (Titianna) took more than 20mins to present herself. She took our drink & appetizer order & returned with drinks a few minutes later. Our appetizers arrived approximately 20 minutes after that, around 1:50-1:55. She then took our entree orders at that point. She returned 20 minutes later around 2:15pm to say our orders were coming right up. Mind you, my 4yr old son was starving because he didn't want the appetizers but would rather wait for his meal. He began to pick at the batter on the calamari we had ordered to satisfy his appetite, poor thing. At approximately 2:30pm I asked her when our food would be done as it was only two shrimp Po Boys, fried shrimp kids meal & a Caesar salad which should not have taken so long) & she responded with "Almost". At that point, we noticed a family that was seated at our initial table was already done, & packing their meals to take home. I proceeded to ask for a manager at 2:35pm. My wife went to the hostess to request for a manager after twice being ignored. At 2:45pm, the manager appeared(did not get his name) & we explained the situation. We advised him that we were expecting to depart the restaurant by 3pm as we had other plans & had still not been served our entrees. He apologized & stated they had quickly become busy & proceeded to mention two large parties & other new customers as if we did not matter. Shouldn't it be first come, first served?? I said if our meals were not ready, we wanted to cancel the orders & leave, as it should not have taken so long for such an order. He said he would remove the items from our bill so I asked if we were cleared to leave(I was expecting him to comp the appetizers & drinks due to the terrible service). He stated no, that we were still liable for the items we had been served. At that point, (an hour and a half after arriving) I got up & went to the hostess to request my bill. I was not willing to rely on Titianna to even do that! I was informed I could not pay up front, so Titianna presented me with the bill for $100 & I gave her my card. I asked for the General Manager's information & corporate number. Paid the bill & left the premises. Needless to say, we won't be returning. In retrospect, I believe Titianna did not put our order in for whatever reason thus ruining my wife's entire day when she should've had a great birthday. They need to get their priorities straight! read more

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Traveling from Chicago to Christmas shop, so of course we had to stop here for GRUB. It's like the place to go whenever you are in Westmont. Unfortunately, we didn't have a great experience. I booked up at 845pm reservation, called to make sure we were confirmed because I didn't get any notifications that our reservation was good to go. Once we got there we were hungry from all of the shopping. So we immediately ordered drinks, I ordered an old fashioned and I ordered Rockefeller style oysters. That drink was WEAK WEAK! Oh my god. 2 old fashioned will get you loose. But this tasted like straight juice. I didn't order another. I ordered gumbo and a side of blackened catfish. Whomp whomp flavorless. The gumbo which the waiter said was spicy was plain Jane. My catfish was not blackened, it looked sautéed without seasoning, that's it. They really missed the mark this day. Maybe our reservation was too late. Idk read more

Pappadeaux Seafood Kitchen - Roasted Oysters - Cajun/Creole Near Me - Westmont, Illinois

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Having lunch with a toddler is never easy even with grandparent reinforcement, but the staff at this Pappadeaux were so very kind. After my little one had a bit of a meltdown, our server offered juice or anything else to help with his distress. She also did an impeccable job of keeping him occupied with crayons and a coloring menu. We ordered some shrimp for him off the kids menu, and I got the grilled crispy salmon with potatoes. Everything was delicious, and they don't skimp on the butter here. Small mercies. The ambiance is cheerful and family friendly. After my child almost opened the emergency door, his grandmother played with him outside as we boxed up the leftovers and paid the check. I'm really grateful for how understanding and kind the staff was at every part of this process. They were genuinely lovely. The parking lot is enormous, and you should be able to find a spot easily. The waiting area outside has overhead heaters for the winter, but you may want to make reservations on busier weekends or holidays. read more

Amazing food and service ! We went early to celebrate! Drinks were sooo good two of them will have you just right ! Our waiter PATRICK - ASK FOR HIM EVERY TIME. he's been doing this for 13 years and it shows. His passion for customer relations. Everything was perfect timing. ! Good was 10/10. Environment was clean and well lit ! I have no complaints. Two drinks appetizers and meals plus tip $280. And a cup of gumbo WORTH EVERY PENNY ! read more

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The food here is always yummy but the service the last couple of times has been a bit slower than appreciated. The restaurant is big and seems to always be busy so everyone sis probably working hard. Anyway, like mentioned I've never had a bad meal here and it makes up for waiting longer. Favorites are definitely the shrimp & crab fondeaux for appetizer and the fried catfish. read more

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I hope Pappadeaux's is always around. The food is always great, servers are wonderful. I would love to go and just watch the game, and over my favorites. read more

It's been quite a few years since I had been to Pappadeaux and my last visit was disappointing. I guess I let myself down by thinking it was going to be the same as years has gone past. I was used to multiple Cajun selections and there aren't very many anymore. I ordered the seafood gumbo and it was more like a soup it was so watery. What I paid for what I got was definitely not worth it. Although our server was great, we waited a long time for continued service because the restaurant was shortstaffed. I doubt I will be back. read more

I expected better for as much as people talked about this place. I've had better seafood from home, a steakhouse, a grocery store's freezer section LOL I started with the crab gumbo. Tasty, but watery. The server's unfortunate balancing skills made the bowl look a little nasty when he brought it out. Main dish was the Atlantic Salmon Alexander. Overall 7/10 until I got to the salmon which was undercooked. The manager mentioned they cook all salmon Medium Rare and offered to remake it but after some time, and receiving the tab with the charge removed, I just assumed they weren't going to. I didn't like the dish enough to eat it again so I didn't ask about it. I'm glad I finally came but it isn't worth coming to again. read more

This is seafood at its best. Large portions and strong drinks. I had the catfish in the red beans and rice and it was great. For the drink, I ordered one called Sitting Sideways - must try. Our waiter was attentive, and the restaurant can hold large parties and is very clean. If you're in the West burbs, then check it out. read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Westmont, Illinois

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Well......how DISAPPOINTING it was to arrive at the restaurant for are New Years Eve dinner only to be told that their World Famous Shrimp Cocktail was NOT available that night! read more

Pappadeaux Seafood Kitchen - The bill - Cajun/Creole Near Me - Westmont, Illinois

Bottom Line: You won't miss much if you skip this place so give it a try if you are that curious and really feel like you need corporate Cajun but read the 1-3 star reviews before you go. At one time it was a good option though on the pricier side. The quality of food and service has gone noticeably down hill for this Cajun styled restaurant. I am unmotivated to say much more but IMHO look for another choice. read more

Refreshing! Loved everything . The ambiance was beautiful. Staff very welcoming and professional. The food was extremely good. All service was given in a professional and efficient manor. Our server was extremely nice. We had a Birthday party. The cleanliness is up to par. Would very much recommend and go back again. Highly recommended. Will update with the servers name she was the best! read more

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Unfortunately, this was a very disappointing experience and a complete waste of time and money. From the start, service was extremely slow and disorganized. It took about 30 minutes just to receive water and drinks, and even then, the server forgot multiple drinks. My mother's cocktail didn't arrive until midway to almost the end of the meal, despite us asking repeatedly about it. We even tried to cancel the cocktail and switch to a glass of wine--assuming it would be faster--but the server insisted it wouldn't be, which made no sense. Once the food arrived, it was mediocre at best and definitely overpriced, just like the drinks. The beer was flat. My salad never came out with the rest of the meals, and by the time it was "ready," everyone else had already finished eating. The server kept insisting I take it home, even after I clearly said no multiple times. There were also order and billing mistakes. My husband received the wrong dish because the server admitted to pressing the wrong button when entering the order. This was not comped, aside from a side of plain crab that was added afterward. On top of that, we were charged for an extra beer that we never received. The overall environment didn't help either--dirty dishes sat on a tray behind us throughout the meal, and our table wasn't cleared promptly. Everything took twice as long as it should have, including getting the check. Even that process took another 30 minutes because the server had to keep fixing billing errors. This felt like a case of poor management and lack of attention to detail across the board. This was our second visit to this location, and after this experience, none of our party of six will be returning. Consider yourself warned before dining here. read more