A victim of the holocaust wouldnt be happy eating here. the service was terrible and we got nothing but bad attitude from the staff. read more

The food we received for pick up is was terrible. Not that we only live 3 minutes away. When requesting a refund they gave us the run around and said the manager was not there to issue a refund at 7:00pm on a Saturday. The food was undercooked chicken, cold and flavorless. We will never return. read more

Very casual laid back restaurant with a live band playing at night. Lots of TVs to watch different sports. We had the pappy jack sampler with cheese curds, Pork rinds and fried mushrooms. We loved how everything was hot and fresh. Wife had the medium rare steak with mashed potatoes and onion rings. Steak was heavily seasoned with garlic which was nice. I ordered the Gunslinger with tots which was delicious. We finished it all off with a margarita and Shiner bock. All of the flavors for the food were really good and cooked to customer request. Server was really nice and very attentive. Will visit again in the future. read more

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Hadn't been to this location yet, thought we would try it out. We had a party of 4, all of us ordered something different. The burgers are really good, the Philly is loaded with meat which was fantastic, the chicken tenders were crispy and moist, and the club sandwich was good. Nice portion sizes, reasonable pricing. Service was fast, and Crystal was awesome! Very helpful and friendly. We'll definitely be back! read more

I've eaten at the Springtown location twice. No problem with the food and the service was actually excellent. I wanted to call to see if I could get a gift card to give to someone. I found two phone numbers for the Springtown location and one for the Decatur location - NONE of which worked. (Also, no website for this restaurant. I know they are "small town" but in today's day, a website is pretty much standard/expected.) Frankly, I'm really annoyed that I cannot reach ANYONE on ANY phone number. Martha Johnson read more

Giving it a 1* is too much. We're ordered the special which was bacon wrapped pork from the smoker and it was so dry couldn't even finish it, chicken fried chicken that was flattened so much you could barely taste the chicken, Texas Twinkies that were cooked in the outside but they pepper was still crunchy and the steak (was non existent) we pulled it apart and a hair was in it, lastly cheese curds. That was the only thing that was worth the money. read more

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Awesome food, staff is great. Family friendly, sports ambiance. Specials all day everyday.

Good homemade onion rings Crystal was attentive Live music was good Had prime rib Don't order the Old Fashion read more

Only visited for lunch once, so your experience may differ. Very slow service. My burger was was equivalent to BK or McD. May try it again in a few months, but I'll order something else. read more

The workers were very friendly. Just opened in Decatur. I would give grace for that first week. Hamburger steak says "cooked to your liking". My husband asked for medium and got well done. Kids meals are way overpriced. I would say this is an ok place to eat. read more

Service was horrible. Took long time to get drink order in. Restaurant was out of multiple items. Half our table's food order was wrong when we got it probably an hour later. Drink glasses sat empty. Order condiments early so you will have something to eat your food with if you are brave enough to try this place. read more

My fiancé and I dropped in this evening from out of town. He had a chicken friend steak, mash potatoes, macaroni and cheese. I had a house salad and boneless wings. The food didn't take very long to come out. Everything tasted great! Ms. Morgan provided great customer service. She was very attentive and was very friendly. read more

We went there for the first time with some of our family members. I normally take more pictures, but I didn't this time. I took a picture of the remainder of my salad because both my husband and I were SO DISAPPOINTED with our salads, and I thought I would show what I had left. We went with grandchildren and the reason they got a two is because the children's portions were a good size and they seemed to like them. However, I asked my granddaughter if I could have one of her french fries because they looked so good and when I bit into it, it was cold. I will say that it took a long time for us to get our food and the restaurant wasn't crowded, but being our first time, we really weren't sure what to expect. My granddaughter is young and so to her, cold french fries didn't mean much, but to me, as an adult who knows what to expect, I took half of a bite and knew that it wasn't right. My husband ordered the salad and he would give it a one 1. He knows how to cook and actually prepares most of our meals at home, but we were out of town and so we went there and were unhappily surprised. First, we were surprised at the size of the salad with the cost involved. My husband said he felt the salad was small for the price, and it had very little meat with and maybe half an egg. There were no tomatoes, nor onions, and maybe seven croutons. I think it was $16 and for that price we expected more. He definitely felt the price did not reflect the product. I ordered the "Grilled Chicken Salad" and did get more grilled chicken than he did meat on his salad. I wasn't crazy about the spice they put on it, but I could live with that. I kept noticing that my lettuce didn't taste too yummy and I was having a difficult time finding good pieces of it in there to enjoy. I asked someone that was close by us if I could see the menu when they were through with it and reread it again. The description said they were putting "Spring Mix" in the one I ordered. However, it seemed as if I got the root-end of Romaine Lettuce and not Spring Mix. You could actually take the pieces in my bowl and snap them in half with your hands. It was NOT ENJOYABLE! It also took a long time for us to get our meals and there were not that many people there. We had two children's plates and two salads and it should've not taken the time that it did for us to receive them. I was told they had homemade ranch, but it did not taste like the good homemade ranch I've had at other restaurants. The waitress saw me ask another customer if I could see their menu when they were through and came to our table at that time. I showed her where it said "Spring Mix" in the description for my salad and then showed her what I actually got. She offered us a 10% discount off our meal and said that was all she could do. I believe she took 10% off of our salads. We had our grandchildren with us and so we stayed to let them finish their meals. However, we were VERY DISSATISFIED with our meals and visit there! My husband does not ever want to go there again, nor do I. read more

Pappy Jacks Restaurant - The remainder of my Grilled Chicken Salad - Burgers Near Me - Springtown, Texas

Worst experience at a restaurant. Party of 8, placed orders then 3 of us were told they didn't have the ingredients to make the food. Had to order something else. Also wait for food was 45 minutes. Won't be back. read more

First visit since it was Fireside Grill and before that Shinola's. Have to say I was disappointed with the food and drinks. Ordered grilled chicken salad, the "grilled" chicken was tough and chewy, croutons were soggy and the ranch dressing was watery. Ordered sweet tea and could not drink it due to the chlorination. Ordered a soft drink which was from a fountain drink machine and there was zero carbonation. My reason for my one star was due to the servers and how well the place has been upgraded/cleaned up. Another problem we observed was we were left waiting at the door for someone to seat us. Actually my wife had to track someone down. read more

Good food and good drinks At this sports bar on the Square in Springtown. At times, the service may be slow, so don't be in a hurry. Always felt the staff was friendly. Never had to return food or ask for something different. read more

The salads are sooo bad for the price. They skimp. Nakedness salads is what they are. we had to wave down waitstaff to get service. Not enough flavor or creativeness on the menu. I liked them better when I was just going to grab a beer and fried appetizer, on the square. Now there isn't a reason to go back. The bill is high and the foods really average. read more

We enjoy the relaxed atmosphere. Love the outdoor patio, we have had a group with us or just the two of us .Service was great and friendly. We try to come at least a couple times a month and they have good sports bar food. Heard of people complaining but we have never had a problem. Always strive to keep trying to get even better! read more

Would not recommend! Our food came out cold, don't order onion rings as a side unless you want to pay $4 extra even though the menu doesn't say it, and the mashed potatoes are garlic even though the menu doesn't say it! read more

Only reason its not a one star is the environment. Bar and music, folk just having a good time and singing. The reason its is just 2 stars is the food. the wings i got the first time was inedible bit into it soggy and chewy bone in lucky i got fried pickles to actually have something to eat. 2nd time boneless wings was exactly same but my gf got a burger so we can try it burger was dry a little too much bun. read more

We got our food before we got our drinks (tea that is). Waitress only brought out partial order and once we got the rest the food was cold. Terrible attitude by the waitress (EM). We will definitely not be back. We had high hopes for this place but 2/2 times had been terrible! read more

Ate here for our first time since they moved to this location. The food and service were really good. Our servers name was Kurkey, she was friendly and attentive. read more

Food was good. Service didn't seem to be fully present or aware. Menu was so appealing it was quite challenging to decide on which meal to choose. When the waitress listed the daily specials the decision was made - burger baskets and they didn't disappoint. My teenager was a bit upset by the decor since it was strongly influenced by a rival high school sports but this could also be interpreted as hometown pride! read more

Long wait that evening but food was great. Bar like atmosphere. Felt like we were forgotten as waiter had to ask for our order a second time. read more

Food was delicious service was awesome! Loved the live performance they had that night.

Tried the new location today . My husband and I were very disappointed in the service overall. The most disturbing thing of all was that there was no soap to wash hands in the restroom which meant the employees did not wash theirs either. Also we waited for a second beer which we never received and my husband sent a review about all and the response was we were busy it was open mic night . We were there before this event was going on so the excuse is not ok . Super disappointed in this night out in Springtown . read more

I suggested the Chicken Fried Steak, gravy tasted homemade and not out of a package! Even my husband who isn't a huge fan said it was really good! Only complaint is it was a busy Saturday and we chose to sit on the patio, took 15 mins before someone helped us. Definitely will come back, enjoyed the live music and waitress apologized many times for being so busy. read more

The Philly cheese steak sandwich is not Philly steak. It's a chopped up hamburger patty

The owner sat right beside me with his back to me to talk to another table outside. Then proceeded to toss my vape and our ticket down the table, that me and me friends were sitting at, because I guess it was in his way. He only said something to me, after he had seen that I was annoyed, and was rude. Ridiculous actions from the OWNER of the restaurant. read more

Great food. Amazing Service, even when busy we were taken care of and checked on. Fantastic live music! Friendly environment definitely recommend 10/10! read more

Service & food & they have a good bartender. I know they are eventually moving & can't wait .