Salesperson I felt was rude only when she realized she lost me as a customer. Immediately went…read moresilent, no thank you for trying to buy, no attempt to ask why or work it out. I tried to buy a 2025 General 1000 4 Sport, the price was confusingly higher than msrp and understanding why was like pulling teeth. I wanted to buy it, buti didn't want that particular roof, windshield or rear window, so they try and force sale of accessories on a customer that has no interest in those specific parts. I wanted Polaris OE side and rear view mirrors, rock sliders and front and rear bumpers, not the windshield, rear window and roof. Lastly, the vehicle was outside in the elements, poor quality pics showing it covered in snow. I bought one yesterday, from another dealer, configured how I wanted and unit was clean and looked brand new because it was inside in a showroom. This was a significantly below average experience. I definitely won't recommend this place.

I recently bought a rzr for my 11 year old son and come to find out it has some recalls that need…read moreto be taken care of. I tried calling the parts department over ten times, no answer, and you cannot leave a message.(this is all over multiple days). So then I called the sales department. The guy was nice and said he would have the parts department call me, unfortunately after 4 different days of calling and Speaking to the same guy, with the same answer, no word back in over a week, I've lost faith in Marshall powersports. I am planning on buying a 4 seat rzr but it will definitely not be from them!!! Try to call their service department and see for yourself, they will not and do not answer their phones!!!

Quick response. On a Memorial Day weekend. Unknown to me, I had battery issues and thank God it…read morewasn't a stator issue. I was stocked in a shell station in gold buck ?!? Power just ran off. Dead. Jumped it. It starts but won't stay on. Tasha helped me get a tow truck and VIC diagnosed the problem. Done before their closing time. Vic had to run and get me a new battery from a dealer Nearby ( the one that told me I had a 2 week wait time to get in their service schedule) Vic and his wife are motorcycle riders and they helped me knowing that I'm from chicago headed to Asheville NC and they have been in the same predicament as I am now. Saved my day. Thank you Vic and family. I would definitely recommend this shop. I'm so /G\lad to have run into them. Thank you.

From the owner: If you are looking for expert service on your motorcycle or ATV then you have come to the right…read moreplace. Our motorcycle repair shop is locally owned by a professional Honda Certified Technician, offering professional and quality service. We can perform any type of mechanical services from routine maintenance and oil changes, to engine and transmission repairs and rebuilds, and we also offer tire mounting and balancing services. You can trust us to bring quality, precision, and integrity to all our work and we guarantee you will be satisfied with our timely repairs and courteous customer service. Give us a call or stop by today!

My wife and I moved to Bardstown, Ky 2 years ago. It's our dream house and we needed a few things…read more A Kabota tractor and a big green egg. The tractor purchase was smooth easy and painless. We got such a good deal I got the fork lift attachment as well....then 6 months later I got the hankering for smoked Brisket.....came back and bought the big....big green egg.....these guys just do it right. From service on the tractor to sales of charcoal for the smoker. Friendly, knowledgeable, first rate service always.....getting ready to buy a post hole digger for the Kabota to make life easier! Do yourself a favor and buy from these folks. You'll be glad you did.

I just moved to KY and didn't have a grill when I got here because I left my BBQ island behind…read more Disaster struck and I didn't have a kitchen for a month. I called Joe Hill's Powersports & Equipment at 10 AM on 1/4/2020 and 1PM on the same day they delivered me a fully installed and setup Green Mountain Grill at a great price and small delivery fee! Saved me so much money having to order out every night and tastes so much better and satisfying. Going to smoke my first chicken tomorrow.

Bought a 2024 Polaris Slingshot. Its not our first, but our first from this company. It was…read moresupposed to be a surprise to my husband, so I feel like I was taken advantage of by going in as a female, by myself. Living over an hour away, I chose to have the slingshot delivered, which cost $320. It was delivered filthy--not just dust from travel, but FILTHY. Trash in the storage compartments, under the seats (pop bottles, coins, pens, chapstick, fast food receipts) along with the sticky adhesive from the previous owner's lights around the sides and back of seats. And to top it off it has a HUGE gash in the side (that was not there when I test drove it!!) My husband of course was still excited until he drove it (of course I didn't notice how horrible the alignment is!!!). They have "graciously" offered to have us bring it back in to have it cleaned and aligned. Remember, I just paid $320 to have it delivered, why should I have to pay to take it back to have the things done that should have been done prior to delivery?? We don't drive the slingshot on the interstate and that was 99% of the reason of having it delivered. I wouldn't pay the teenage neighbor kid for a car in this condition, let alone a business!!! Pay $20,000 for a "fun" car and you'd expect better.

Pretty sad when you've bought more than 15 SXS and ATVs from the same place and they still try to…read morescrew you every chance they get. They installed a light bar on my Ranger Northstar using trailer wire, which caused melting. To their credit, they admitted fault and replaced it. Then the replacement light bar did the exact same thing and started melting again, so I brought it back for service. Their tech Rodney said it was pulling too many amps and was defective and that Polaris would replace it. Then they said Polaris needed an incident report. After dodging 10+ calls and emails, they finally said Polaris wouldn't replace it at all. Then the story changed again, and suddenly I was told I could not pick up my machine unless I either signed a document saying I would never sue them or they removed the light bar. I explicitly told them they were not allowed to remove it. AFTER we arrived at the dealership we witnessed their service department remove it anyway, saying "just cut the wires." They were destroying evidence right in front of us. I had to call the police just to be able to take my own machine home. Even then, the dealer sent me out with cut wiring, missing switches, missing hardware, and no light bar--items that were all on the machine when I dropped it off. They absolutely refused to return the light bar or anything they removed. This is not how you operate a business. Knowing this was going to be a problem, I had police meet me at the dealership before I even went inside, and it turned out to be the right call. Big "Will" physically touched me, pushed into me, rubbed against me, and refused to back away after I told him to. He became increasingly aggressive both physically and verbally. I paid their high $350 alignment fee and brought my SXS home with exposed, uncapped wires running through the roof, missing plugs, a missing switch, and no light bar or hardware. To make it even worse, Ride Command shows they were illegally driving my UTV on five-lane roads which I had noticed 4 miles of road travel on a previous UTV they serviced. This is how they treat someone who has legitimately spent over $400,000 at their "Stealership"

Dean is as solid as they come, 100% in everything he has ever done for me on any bike I've owned…read more Do yourself a favor and check it out for yourself.

Dean is amazing, a top notch mechanic, super friendly, excellent communication, no surprises or…read moreupselling, Better prices. He's busy, but that's because he's good. Worth the wait, when able plan ahead and get your spot. Had my clutch slip while on a ride, Dean came to me on the side of the road and had my bike operational in minutes. All this aside Deans just a great guy and always a joy to talk with.