I called ahead. Ordered. Requested a pickup at 6:30 PM. Was told "It'll be ready at 6:30." (Verbatim quote). Upon arriving at 6:27 PM, was told that my order would be STARTED at 6:30; I'd need to wait "about 30 minutes." How hard is it to have a pizza ready for pickup at the CLEARLY agreed upon time? HUGELY unimpressed with service. Waiting for pizza now. Hopefully the product will be better than the process. read more

We went on a Saturday at 6:15. Pizza was good. We got the thin crust Taylor made no mushrooms. The pizza came out fairly quickly. We wanted the salad bar but so many ingredients were low and they wouldn't refill because they were not opening the next day (Sunday). We didn't see our waitress other than introduction and when she brought our pizza out. Service was not up to par. Guess I understand why the restaurant was empty. It's a shame because the place has potential. read more

Went there for lunch. Ordered a small spaghetti ($11.00) and an iced tea ($3.50.) At the register there was a sign advertising a "lunch special" for a small spaghetti, a side salad, and a drink for $10. I asked to be charged for the lunch special but she refused because "we didn't get the side salad." I asked to speak to the manager and she smirked and said she was the manager. I finally got her to give me the lunch special by saying, "Fine, give me the side salad to go." I can't eat iceberg lettuce so it was thrown out. They literally wasted food because she insisted I had to get MORE food in order to pay less money. Since she had waited on us and I intended on tipping, after she smirked at us, I should have told her to take the $4.50 out of her tip (but I didn't.). I still tipped well. I'm a big supporter of small businesses but this is NOT the way to handle a customer. Not every woman with a complaint is a "Karen." Sometimes your employees are behaving in a way that reflects badly on YOU, not them. read more

Best pizza in New Iberia for the last several decades. Worth the trip with good specials.

The staff was super friendly, attentive, and polite! Our waitress took great care of us and made sure we always had what we needed without really ever having to ask. The restaurant was clean and pretty chill. The local news was playing which added to the homey vibes of this establishment. The food was good. Not my favorite pizza ever, but the crust was very good. It could have used a bit more sauce for my taste, but overall good. I prefer supporting local when I can rather than pizza chains. Check them out if you are in New Iberia! read more

Paradise Pizza - Banana Pepper and Pineapple Pizza - Pizza Near Me - New Iberia, Louisiana

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We have gotten pizza here 2 times. Every time they have not let us down. Just wish I would think about it more often. Very good pizza.

Best pies in town especially if you don't like fast food pizza like Dominos or Pizza Hut. Love the "pan" crust. More variety in toppings and creative combos too (cauliflower is an option for crust as well). A bit on the higher end of pricey, but for a great pizza pie you get what you pay for. We'll be back and we highly recommend giving them your pizza business! read more

Paradise Pizza - The Michelangelo and a half cheese/half Canadian bacon and pepperoni - larges! - Pizza Near Me - New Iberia, Louisiana

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Absolutely do we love this place! They took care of us from the moment we walked in. Everyone was so helpful. We are from Indiana and let them l ow we didn't know what was good so they helped us there. What we ordered was fantastic! If we ever comeback this way we for sure will stop ! Thank you again for awesome pizza ! read more

My husband and I patronize this establishment 2 to 4 times a month- The service is amazing. And the pizza is absolutely delicious the thin and crispy Paradise Special is our favorite the cauliflower crust pizza is a must try if you're on a low carb diet it's very delicious without any noticeable difference in taste of the original thin crust! Not a big fan of the hot wings wasn't horrible but I wouldn't order them again. read more

My girlfriend and I decided to eat on here on a recommendation by a friend of ours. Not the worst place I've ever eaten, but I definitely wouldn't have it again. We ordered a 12" Shrimp Pizza and a side of grilled chicken alfredo. We waited a good 20-25 minutes for our food, of which was very low quality. The grilled chicken "alfredo" actually had spaghetti noodles, not the traditional, larger fettuccini noodles. The chicken tasted microwaved rather than grilled. In short, it tasted like a Chef Boyardee chicken alfredo rather than a restaurant quality dish. The pizza was a little better than the alfredo, nothing to write home about. Tasted like any other lackluster pizza. Service was fairly good, our waitress was very nice. All in all, a lackluster experience. Might as well have gone to Gatti's or ordered delivery. read more

Paradise Pizza - Grilled chicken alfredo - Pizza Near Me - New Iberia, Louisiana

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I saw this place on yelp and wasn't going to try it. The other places I was gonna try were closed so I gave it a shot. It was very good. The service wand pizza were very good. The pasta and meatballs were good as well! read more

Paradise Pizza - Pizza. Way way better than I expected. - Pizza Near Me - New Iberia, Louisiana

Both pizzas that we ate today were the best that we have had. The crust and toppings were great. Thank you for being open for business.

I ordered a medium pizza, and when I got it the pizza looked like a small and the slices were smaller than mr. Gattis pizza. Not impressed at all and for $13 dollars i would expect a little bit more since it was the best pizza on the teche. This was a sad excuse for a pizza. read more

Ordered a medium shrimp pizza for lunch one day and was very disappointed. Never had red sauce on a shrimp pizza before, not what I was expecting nor what it looks like in the photo. I ended up having one slice and tossing the rest in the trash. Medium pizzas look like small and it's pretty pricey. Not going to go back. read more

We ordered two medium hand tossed pizzas, one pepperoni, one sausage and mushroom, along with an order of cheese garlic bread. The crust was good, as was the sauce. I was disappointed to see canned mushrooms on the one. I would have liked the pizzas to be cooked a bit more. The garlic bread wasn't very good. Overall, it was ok for the money, not great. read more

Not that impressed. The pizza is just ok. The topping tasted freezer burnt and the salad looked old.

Great pizza by far the best in town. As good or better than any olace in Lafayette,La. Try the Taylor Made or Michaelangelo!

My husband and I have been here twice. This is the only locally owned pizza shop in New Iberia. This is VERY important to us both, and we do not support chain restaurants or stores. The first time we went our server was friendly and while the food wasn't anything to write home about, it was decent. On Saturday, we went to Paradise to grab some lunch around 12:15. There were a few other diners in the restaurant. We sat there for several minutes waiting for service and my husband ended up having to poke his head in the kitchen to get someone to come out. Thank goodness we opted for the single trip salad bar, because our pizza took over 45 minutes to get to our table! When I bit into the pizza, it was doughy and raw. Not a little raw, I can deal with that, a lot raw. Our server was helping other customers, so my husband and I decided to just eat the pieces we had already served ourselves and ask the waitress to have the rest put back in the oven. Before we had a chance to, she darted into the kitchen. We sat there and ate our raw pieces of pizza and waited. Finally, my husband said he was too hungry to wait any longer and started in on his second slice. I followed suit. When the server came back into the dining room, we tried to get her attention, but she was too busy getting boxes and ringing up checks for other tables. It took her another five to ten minutes to get to us. I showed her the sad state of our pizza. She looked at it and said "I'm sorry you didn't like it?" like it was a question. I asked her if there was anything that we could do. She repeated that she was sorry and said that she couldn't do anything because her manager wasn't there. I reminded her that at this point we had been in the restaurant for over an hour and a half and that it had taken a long time for us to get our pizza only to find that it was raw. She said that if we wanted her to, she would let her manager know when he got in that we didn't like our pizza. I asked her if she could call the manager on the phone. She went to the back for a few minutes and came back to let us know that he had authorized a 10% discount off of the pizza. This amounted to about $2.50 off of our order which was around $35. At this point, I was totally flabbergasted. I felt like $2.50 off of our bill was insulting. The pizza alone was around $25. A 10% discount doesn't fix raw food. I asked the waitress for her manager's phone number. She said he was actually the owner and that she wasn't allowed to give the number out. I gave her my number and asked her to have him call me. The owner, Jack, called me promptly. I explained the experience to him and told him I felt that 10% off of something we couldn't really enjoy wasn't a great solution. I told him that we would have been happy if we could have gotten the pizza thrown in the oven for another couple minutes, but we weren't getting any service. After I explained the situation to him he said "Well, it sounds like you didn't really give my employees a chance to make it right. We would have put it in the oven for you. That's what we usually do when something like this happens." I told him again that our server never came back for thirty minutes after delivering the pizza and it had taken so long to get it in the first place, that we just wanted to leave by the time she returned. I also told him that when I brought it to the server's attention that she never offered to put it in the oven. He told me that I lost my chance for him to do something for me because we paid for the food and left the restaurant. He also told me that I was incorrect about the time that we got into the restaurant and the time we received our pizza. He tells me that we entered the restaurant at 12:35pm and that we got our pizza at 12:05pm according to our order ticket. I'm assuming he meant 1:05 and that timeline sounds about right for another table that came in about fifteen minutes after us and got their pizza quite a while before we did. I told him that I felt like I was being blamed for having a bad experience at his restaurant. He said "I'm not blaming you, but I've told you what we COULD have done for you and how long it REALLY took for your pizza to get to you and you're just argumentative and want free food. " Done. At this point, I told him it was obvious that he wasn't going to make this right, that he didn't value his customers. I told him I didn't appreciate being called a liar and that we would never be back. We could have dealt with the raw food, slow service etc. if something had been offered to remedy it. Upon leaving, I asked our server if she would want to pay close to $40 for a pizza dinner and receive what we had received. She laughed and said "no". We should have been offered something other than an insulting 10% off of our pizza. New Iberia doesn't have any other locally owned non-chain pizza restaurants. We deserve much better than Paradise Pizza. read more