Got my brows done by Shannon and she did an amazing job! Will definitely be going back…read more Parking lot right next to the shop as well.

The very best pedicure and experience in the area. Wendy did my pedicure - a relaxing and amazing…read morejob! Thank you!

The positivity that radiates from the salon is truly special. Meghan did an amazing job on my…read moredaughter's hair and made her feel comfortable and supported throughout the entire process. We couldn't be happier with the experience or the vibe.

I am very gratful that I found this place. Experts. Period. They know what they are doing, and…read morethey know how to do it.

Arianna did an amazing Erbium laser treatment last year, and I plan to do these yearly because the…read moreresults are amazing! I drive from an hour away just to get it done. I only wish that I lived closer, but it's worth it!

I had one of the worst and most disrespectful customer service experiences here. I purchased a…read moreGroupon for two IPL facials. While the technician was exceptional and professional during both visits, the front desk staff made the experience frustrating and unpleasant. During my second visit, the woman at the front desk claimed she couldn't find my Groupon number, even though it had already been redeemed during my first appointment. She treated me as though I was attempting to get a free service, which was both humiliating and upsetting. After jumping through hoops for 10 minutes to prove my case, I was finally able to proceed with my appointment. Again, the technician was wonderful and even apologized for the inconvenience during my session. Before I left, the woman at the front desk also apologized and promised to follow up with an email offering a special deal for continued services. That email never came. When I followed up by email and phone, Gabriela, another staff member, was dismissive and argumentative. She focused on irrelevant details about the Groupon being expired and incorrectly claimed I was a no-show for an appointment on 11/13/24--when I had, in fact, been there and received services. When I calmly requested to speak with a manager, Gabriela began yelling at me over the phone. Despite saying "excuse me" several times, the shouting continued. Her behavior was shocking, unprofessional, and completely unacceptable. This business seems unable to keep accurate records and has no regard for how they treat their customers. If you value professionalism and respect, avoid this place at all costs.

Emma T. gave me a wonderful, relaxing facial! My skin just glowed and wasn't red and tingling. Emma…read morewas also very informative about the products she used.

Takes forever to get an appointment , nevermind just answering a question or return phone call.read more

Laura is absolutely amazing. She did a full assessment of my needs and created a treatment plan. I…read morehave seen incredible results without having to do anything invasive. I am 53 and concerns about eye wrinkles and sagging skin. I truly have seen a significant improvement noticed by others. Her prices are reasonable. I feel like I have a personal physician for my face. She is talented. Truly an expert! Go see her.

Laura Aussant is truly passionate about her profession and providing her clients with excellent…read moreservices. The environment is relaxing and Laura is both gentle and caring. She is an expert in her field and will help you look and feel your best. I highly recommend FACES and have been so pleased with the services I have received! Treat yourself!

Kathy has expert ability and she works quickly. It is also very easy to talk to her. i'd like that…read moreshe keeps her appointment times very carefully and there is usually never a long waiting period.

I've been going to Port City Salon off and on for over 20 years and I always let Kathy, the owner…read moredo my hair. This salon is out of downtown so parking is absolutely free and available. The decor is modern, lovely and impeccably clean. They have the most beautiful live plants. I don't know too much about styles and colors but Kathy does and I let her do her magic. In all this time, I was only disappointed once and when I went back a week later, Kathy fixed my color for free. They always stand behind their work. A few of the women offer waxing and I've never had it done better anywhere else. They also do nails. Walk in service is available. This salon is the best bargain around as their prices are not as pricey as your higher end salons.

Just got eye lash extensions done by Melissa and OH MY GOD!!!!! She is amazing! I've never had my…read morelashes done before and she made the experience great! I walked in with my little blonde eye lashes and wanted a bit more length and fullness and she did exactly that (I got the classic set)!! I walked out with the perfect set! She's very knowledgeable about what she does. Her studio is clean and organized. And she's a sweetheart. The whole process took about 2 hours and she made it so comfortable. Anyone looking to get their lashes done in/around the Newburyport area, I highly recommend you go to Melissa!

I've gotten my eyelashes extensions done a couple times and they always come out AMAZING. 10/10…read morerecommend

Such a sweet place with excellent service! Allison is a phenomenal stylist and colorist! I've tried…read moremany other places and this one is far and away the best!

I love coming to Capelli Chic and working with Jay!…read more It doesn't matter that I live an hour away - the drive is more than worth it. The salon is bright and cute and well stocked with Living Proof (my fav!) products as well as Kevin Murphy that I love being able to conveniently pick up for my husband while I'm there. Speaking of convenience, it's so helpful to be able to pay and tip via Venmo. Jay is an absolute master who can really do it all. Her coloring skills are second to none - she has made me a perfectly toned (SO HARD to find someone who can tone perfectly!!!) bleach blonde as well as brunette. When I asked her to get me back to my natural color she got it perfectly blended in one seemingly effortless shot. Amazing cuts too. I'm able to give her barely any instruction and she knows just what to do with my face shape and hair texture. Also able to give me manageable bangs as well as able to help me grow them out when the time came. And to top it all off I always leave the salon with a blowout that makes me feel like a celeb ready to take on the world. Almost don't want to recommend her just so I can keep her secretly to myself and not have to wait for appointments lol. Book with Jay and you won't be sorry.