A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

super knowledgeable, patient and through. good follow through on estimate. 30 years experience…read moreallowed me to have three competitive options. hugo is easy to work with. strongly recommend !

We recently remodeled our 1950s vintage kitchen which included installing new white oak flooring…read more Joel and his team performed the work in both a professional and personable manner. From the being of the job to end Joel discussed stages of the project and offered great design recommendations. We really appreciated that Joel was on the job every day along with his crew. He really takes pride in his work. Joel was always quick to respond to any concerns that we might have had, he's a perfectionist! I would not hesitate to recommend Joel for any flooring project that you may have. Larry & Kathy

Our oak floor got wet during the power outage and the boards warped when the ice melted. Joel…read morehelped us determine our options and we refinished the floor, replacing some of the boards. Joel and ChristIan were very carefuul and neat. They did a great job and can't recommend them highly enough!

Steve and his team were professional, respectful, and did beautiful work in my home. They replaced…read morethe carpet on my stairway with hardwood, and it looks fantastic. Every detail was carefully attended to, and the team treated my home with great care throughout the project. And they started and finished the job on schedule! Steve is also an excellent communicator. He kept me updated at every stage, so I always knew what was happening and what to expect next. I highly recommend Steve's Hardwood Floors!

Steve's Hardwood Floors did a great job replacing old carpets with new maple floors in 3 rooms…read more Steve and his crew were skillful, dependable, and Steve finished the job quickly, with excellent results. We love our beautiful new floors.

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

I am so glad that I chose Navarro Flooring to install hardwood flooring in my family room and…read morerefinish some of my older hardwood flooring. The new floors are beautiful and the old floors are, too. They were such a mess. Other installers had told me they were too worn-out to be refinished. But Juan assured me they could look great. And they do! Juan Navarro is a great problem-solver. That's one of the reasons I hired him rather than any of the other hardwood installers I interviewed. The others all had lots of experience and good reviews, but Juan immediately saw a solution to a door clearance issue that no one else had figured out. I also needed help designing an extra step into the sunken family room, and he was not only willing to take it on, but did an outstanding job. He was very good at helping me picture and decide about the various options (stain color, baseboards, trim around hearth, etc.). He kept me updated each day about the day's work and what would happen the next day. And they never made a mess! He clearly takes great pride in a job well done, every step of the way. The floors are truly beautiful. It's been a few weeks since they were finished, but every day when we see them we say "I love this!" and wonder why we didn't do it years ago.

All Pro Floors has an amazing residential team. First of all the owner, Carlos, is kind, fair, and…read moreknowledgeable. The team came to my house twice this year- once for a refinish job and the other time to lay new maple floors. Both time, Carlos, Santiago, and Antonio were polite, kind, trustworthy, responsible, and incredibly efficient. The owner told me that laying the maple floors might take four days and it took two days! Incredible! The crew cleaned up perfectly and walked me through the finished job. If I could have given them 10 stars I would have! Look no further than All Pro Floors for all your flooring needs. Last but not least, the office staff was amazing! They answered all my questions promptly and always called to give me updates!

We had the best experience with Carlos and All Pro Floors! They recommended hickory engineered…read morehardwood for our new house renovation and it turned out FANTASTIC. They also refinished some original hardwoods that were salvageable! They were efficient and detailed. Cannot recommend enough!

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.