This is the first insurance broker I've worked with that actually went out of their way to save me…read moremoney on my policy. I worked with Saul, who called me when It was time to renew my auto insurance policy. I have been with Progressive forever, never questioned my rate since I do have a previous speeding ticket from a few years ago. But, he called me to let me know I could be saving about $60 a month by switching to Nationwide. He even got me a better deductible and coverage overall. Highly recommend Saul for his diligence and commitment for getting his people the best rate.

Sarah patton gave me 5 star excellent service for my insurance needs. she broker searched for 10…read morecompanies to find the lowest rate and premium company ! I highly recommend using her!

Outstanding service by Rosanna Stout at this Craig Griffith Agent State Farm!! Sooooo user friendly…read moreand helpful, plus they are saving me thousands per year compared to my previous home, auto, and umbrella insurance policies.

This agent's office is very poorly run and they are unable to understand or explain basic billing…read morepractices. I cancelled my policies in May and was charged for the renewal in June. Upon trying to contact them to understand why, I was given multiple reasons that were inconsistent and false (I cancelled too late (even though I have a confirmation letter of the cancellation date), my new State Farm agent was applying the payment to the new policies (not accurate for state to state transfers), and finally that I lost a multi line discount in February (which was never communicated to us and still doesn't make sense why I would be charged in June)). Roshanna was rude to me and consistently spoke over me and even called my new agent and was rude to them and misled me about their conversation. They won't let you actually speak to Craig when asked and consistently say he is busy or in meetings. She claimed she would have billing put together a statement for me - which is interesting that a statement needs to be created for something I was already charged for with no paper trail. This office is very dishonest and misleading in my experience. Highly recommend insuring elsewhere.

I don't know about Springfield location. My WARNING! is about Progressive insurance all together. I…read morewas driving back in Feb/Mar 2023., a Rock/Pepple decided to fly up a smack my windshield. Not big crack more like a asterisk. We'll warm weather and a few weeks and I'm now staring at a 5"-6" crack. Went to schedule appointment for repair and Progressive is trying to pass the claim off to previous insurance. Stay away from progressive also ask the questions prior to choosing an insurance policy. Will they honor all claims, is the answer in writing. No one wants to honor their commitments. Only take your money now days. Buyer beware. We live in a time of all take no give society!

Worked with great adjusters , however your Roadside Assistance is HORRIBLE. Respond to me regarding…read moreincident on May 28, 2019. Should be 'escalated' to Upper Level management. Its 3 weeks later and no response, apology, nothing!!

Mr. Kokkinis is the the best insurance broker I have found. He helped me save money on both my car…read moreand home insurance and I am so grateful. He also was very attentive and had patience answering all of my many questions and needs (and I ask a lot of questions!). I will recommend Rock Spring Insurance to all of my family and friends! Best decision I have made was to shop around my insurance and so glad I found this company.

We recently switched to Rock Spring Insurance and we couldn't be happier. First class customer…read moreservice compared to previous insurance agencies we have used. Jimmy has been a pleasure to work with; he is very professional and very responsive. Highly recommend this place to friends and family!

As a millennial customer, I normally get online quotes, but I would prefer an agent helping out…read morewith different insurance options. Linh provides great customer service and a lot of good advices to customize a policy that meets my needs. She's also very patient to shop around for a competitive rate. Finally I want to support her business in order to advocate for small businesses driven by minority women.

From the owner: I fluent both in English and Vietnamese. Experienced Risk…read moreAdvisor with a demonstrated history of working in the insurance industry. Skilled in Life Insurance, Property & Casualty Insurance, Risk Management, Strategic Planning, and many more. Strong finance professional graduated from Eastern Washington University in Business Management and Communications. With Goosehead cutting-edge technology, we take the complex process of buying insurance and make the entire experience from running quotes to signing documents extremely simple. We will shop you with over 30 A plus and A rated companies to find the best fit for your needs and budget.

I am a happy client. They reviewed my policies and saved me money. Couple that with the great…read moreservice. Thank You.

From the owner: We specialize in Auto, Home, Life and Commercial insurance policies. We can also help you with your…read morecurrent insurance, answering your questions to help you make wiser decisions. It is our goal to provide exceptional service at the most competitive rates.

I have been with Allstate with this broker for many years now. I have been in business for 28 years…read moreand I have not had a company take care of me as they have at this office. Engel has gone above and beyond helping me to resolve an issue with my policy. Eventually it was all settled . Very pleased with service, followup and they work hard for their clients.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Alexandria. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Alexandria residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Alexandria today.

I cannot say enough wonderful things about State Farm agent Trina Noristani and her outstanding…read moreteam, especially Bill. I recently called to get an insurance estimate for a new vehicle I plan to purchase next month, and the level of customer service I received was truly exceptional. From the moment Bill answered the phone, he was warm, welcoming, and incredibly patient. I had several questions about coverage options, and he took the time to explain everything thoroughly in a way that was easy to understand. He never made me feel rushed and ensured I was comfortable with every answer before moving on. His professionalism, knowledge, and genuine kindness made the entire experience enjoyable. What impressed me most was how valued I felt as a customer. Bill's friendly personality and willingness to go the extra mile made it clear that providing excellent customer service is a priority in this office. I have been insured through Ms. Noristani's office in the past, and the outstanding service I received from both her and Bill is exactly why I wanted to return. It's refreshing to work with an insurance agency that treats people with respect, courtesy, and professionalism while making customers feel like more than just a policy number. If you are looking for an insurance agent who is knowledgeable, trustworthy, responsive, and truly cares about her clients, I highly recommend Trina Noristani and her team. They have earned my confidence and my business, and I would not hesitate to recommend them to family and friends. Thank you, Trina and Bill, for providing the kind of customer service that is becoming all too rare. You have set the standard for excellence! Janice B.

The tailored experience that I received from my Agent, Raymond Twyman, is unparalleled to many of…read moremy customer service experiences. When acquiring my insurance, Raymond took the time to ensure that I had everything I needed despite the fact that setting me up meant helping me outside of his work hours. Additionally, his wife and Agent Olivia Roper, was close by and able to lean in to get the process completed for me quickly and efficiently. When I had a battery issue and was stranded miles away from home, my first call was to Raymond, who gave me guidance on how to navigate the issue, along with providing reassurance that everything was okay, and that help was easy to source. It's heartwarming to know that there are individuals like Raymond and Olivia who take the time to ensure that their clients are taken care of, and place that at the forefront of their priorities.