I cannot stress how poor the care and lack of response from the administration was at this…read morefacility. The staff was not able to care for my mom's needs. For the one week that she was there, multiple trips by family members were made daily to assist her, a minimum of 3 hours each day. Witnessed staff sitting in their cars in the parking lot apparently getting high for extended periods of time. No response from administration after multiple outreach attempts made when it was clear they could not provide the care that was needed. After hospital transfer, mom went to a facility that was a higher level of care. This Facility looks nice but that's it. Awful experience at a very vulnerable time!

On move in day (2/28/24) I was given an invoice that stated "Charges in Full" at the TOTAL DUE line…read more I wrote a check and they deposited it accepting as payment for 2 days in February and all of March. However, on my April Statement I saw a new charges for both Feb & March in the amount of $1,924.15. I then reached out to the admin staff inquiring as to what this was. I was informed that they increased her care level around 3/19/24 and I now owed this add'l amount even though not one person reached out to me. I have been disputing this ever since because when I pay a bill that says "charges in full" I believe that that means I have paid the bill to a zero balance. How can they justify increasing anything and back-dating it?? I have been paying the increased amount on April - July care months. Yet they continue to add late fees to this bogus add on bill. Now the newest thing is that they have neglected to reduce her med management fee on her monthly statement even thought she now qualifies for the 1-5 pill $300 charge not the 6-10 pill $400 charge. I have verified with the nurse practitioner that my mom now takes 5 daily meds not the 8 meds she was previously taking. This should've been adjusted on the June 2024 statement but it still hasn't been done and I just received the Aug 2024 statement. I have been deducting the $100 med management reduction from my payment(s) for both June and July....they have left those amounts on our account to accrue even more late fees. This is just scandalous. They are all about money and getting all they can from the families with loved ones living in their care. It's not enough that my mom has had multiple falls, gotten a boil on her upper thigh but when she was sent out to Mercy Hospital ER for aggression she arrived wearing multiple diapers so that they wouldn't have to change her as often. That is just inhumane and disgusting. I would not ever recommend this place to anyone. It looks fancy n pretty and they all seem nice.....don't be the fool I was.....they saw someone in a tight spot and they took advantage of my situation. Due to my mom's previous facility ceasing their Memory Care services I had 28 days from notification to move out deadline so I did not have the luxury of time on my hands. Unfortunately, I again find myself in the same situation just a mere 5 months later.

Staff can be kind, but facilities are LACKING! Residents and their rooms are not cleaned…read moreregularly!! Lots of "items lost" during "cleaning". Emergency watches/fall strings DO NOT WORK!! Staff has "forgotten" to feed/clean/MEDICATE residents. If you love your family DO NOT let them go to the SHERIDAN or the GRANDE whatever it's name is this week.

We recently moved my brother into Autumn View Gardens and he absolutely LOVES it! The staff is…read morebeyond friendly and caring, the medical support is terrific and the atmosphere is warm and welcoming. My brother loves the fact that AVG takes care of his laundry, housekeeping and transportation needs and he really enjoys the restaurant-like dining experience for all of his meals. The management of this facility is first-rate and easy to deal with. On several occasions, they've gone out of their way to provide us with hassle-free solutions to issues or questions regarding our brother's needs, and are never too busy to help us with anything. We cannot say enough positive things about Autumn View Gardens - we are grateful that our brother is in their care and SO HAPPY that we found this great organization!

From the owner: We are a full-service assisted living community in the West County area. Our faith-based mission…read moresets us apart, because we are able to invest in our residents. And this different approach shows--our meals, activities and the quality of our team far surpass other assisted living communities. Our residents know they are able to receive the help they need at any time--no questions asked. That's why people choose us: our mission of service and our intimate community in Ellisville, Missouri.

We put my mother in the memory care unit because Mari De Villa was supposed to be wonderful. We…read morefound the opposite to be true. They claim to check on them every 2 hours, not true. Trying to find someone at the nursing station was next to impossible and when we would find someone it would take 15 -20 minutes for them to come. My mom had a horrific bruised face from a fall, no one could tell me what happened. It was so bad hospice sent people out more frequently because they felt she was no getting sufficient care. I voiced my displeasure, but it fell on deaf ears. I removed mom from there and brought her home.

My mother has been a skilled nursing resident for over two years at Mari DV. Previously she had…read morebeen bounced to many other rehab and skilled facilities in between hospitals. The staff at Mari got my mom to a stable and calm place instead of chaos and hospitalizations every few months like she had with other places. Her primary Dr also visited (this was a huge plus for us), and she has been treated by Dr. Sky (psych) and Dr. Night (wound care). At previous places Phych meds were added to fix behaviors and that caused chaos and more hospitalizations. It's very hard to know the best place to trust for your loved one. No place is perfect. Our family has been happy with the service and level of care, plus the activities, ease of using their private dining rooms for our family's visits, and the grand celebrations they host for residents and families during holidays. I never thought I would be reviewing nursing homes, or giving 5 stars, but their staff had earned it. Other facilities she has been at (that I did not/will not review) Quarters of Des Peres, Delmar West on 40, West Chester House, Mason Point/Lutheran senior services. The only downside is they do not have Medicaid beds at Mari.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!

Quality of care has declined as they have a large turnover of staff and only a few nurses really…read moreshow compassion and caring for their residence

Do not send any love ones to this horrendous place. Staff lies to you and misrepresents nearly…read moreeverything. Care Team Meetings are a joke. They pay attention to people when visiting family is there and then it all goes away once family leaves and nobody holds them accountable. My Dad was promised a shower for three straight days and nobody ever followed up. The Physical Therapy Team has no focus or motivation to help patients recover and are quick to give up on patients who cannot walk. On premises Doctors are virtually useless and claim they add notes to files on patients and never follow through and the neglect continues.

Mason Pointe has Independent Living, Assistant Living, as well as Memory Support. This is an…read moreamazing facility. They recently tore down a building. They a building a new building to replace the old one The staff us wonderful. They go the extra mile in care for its residents. They care for the residents the server. They provide many activities for the residents. The leave welcome notes all around the building welcoming new residents. They have anniversary celebrations. The have awesome technology staff. The maintenance crew are the best. They entire facility provides excellent care. They make this place the kind of place that you would want your loved ones to live in their senior years.

My mom loves living at Mason Pointe. She enjoys the people, food, activities, garage parking and…read moreher apartment.

Not a good company to work for ...I've been with the facility since 2017 when we opened has…read moreStonecrest. Anthology bought us out .Anthology does not invest there time in getting to know residents or employees we are all just a body to work or fill rooms. It may look nice but when it comes to them sticking to there core values and what they say they offer is not at all true. We've had such a turnover in every dept because of the toxic environment they create . Take your loved ones to a smaller facility where they get the care they deserve. I quit Dec 16 2020 .

It is a beautiful facility. And the folks that work there are very kind. But if you are looking for…read morea place you can trust to take care of your loved one - this is NOT the place. Not enough staff to support the residents and the staff they do have leaves like a revolving door. Often times there is only one nurse there to support the whole building of residents. Weeks will go without directors. No communication and because of lack of staff, not enough attention to residents. This place caused so much heartache, anxiety and stress on top of an already emotional time.