Have a loved one who is a Memory Care resident there. She was celebrating her 90th birthday. The…read morefacility has a small, private room for celebrations. Will seat about 12 comfortably. Fridge and microwave close by. Family has been very satisfied with the care there. Place is clean. Have to check in on electronic machine and check out when you leave.

I wouldn't leave my worst enemy at this facility. The staff is lazy, unprofessional and constantly…read morechanging. They would be better off working at McDonalds than caring for people's loved ones. We were given the biggest "sales pitch" and fell for it at the expense of my parent's health and now quality of life. If this were a place caring for children people would be outraged...it's so sad the same cannot be said about the elderly.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

My mother stayed here for about 18 months before moving to a different facility because she needed…read morea higher level of care than what was available here. Mom was a registered nurse until she retired at the ripe old age of 83 and the last 30+ years of her career was spent in nursing homes and care facilities, so she knew what she wanted in one for herself. While Mom was at Southview, she was well taken care of, and despite having a difficult personality (to say the least...), the staff was always friendly and accommodating whenever I came to visit and as I watched my mom interact with them. The facility was clean, attractive, and updated. It is a smaller facility, which is what my mom wanted, and there were many activities available. My mom's space was perfect for her while she was a resident there.

This is a very cute ,homey facility that you don't have to shellout your life savings to become a…read moreresident,as it is a month to month,and the folks here make very good friends with eachother. This is the second review I have posted in re to this facility. The first one was two weeks ago when I posted a one star, due to having a loved one in the Memory Care unit,and in a year,especially the last few months saw it seriously decline,and was witness to some disturbing incidences,and lack of any kind of sense. I am now giving three stars due to how quickly and efficiently they responded,and took action. Clearly they pay attention to reviews. Two days after posting my initial review,this unit had done a 180° ! Employees who were problematic had been let go,the staff was working as a diligent team,treating eachother and residents with help and kindness without bickering or complaining,tasks getting done in a routine manner,and more managers present. I emailed them to let them know how impressed I was with what I saw and then had a terrific conversation with the overall director . She took no sides,just addressed and took action professionally. It has been so different visiting my "Nona" this last 4 visits,and I give kudos to them for their attention to addressing their problems .

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

The entrance is like driving through a park as you enter the facility grounds. While the facility…read moreis very close to the interstate, fortunately you don't hear a lot of traffic noise. There is good security as you enter, as you have to sign in and an employee has to let you in. I recently visited a loved one at this facility and I was impressed with the helpful staff. They seemed caring. I didn't notice any obvious urine order and everything seemed to be clean. Despite it being winter, the outdoor grounds appear that they would be lovely in warmer temperatures with a fountain and several bird feeders.

I have been the primary care provider for my grandfather for years and after his fall, he needed a…read morelot more help than I could provide. Garden View has been really great from admissions, to rehab, to staff I have nothing but positive things to say. I find it easier to sleep at night knowing he's somewhere that takes great care of him.

Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family

A very warm and caring staff who provides excellent care for your loved one. They understand your…read moreconcerns and the communication is open both when you are there and by phone. You are always greeted with a smile and hello from the staff. Our family is very happy to have found such wonderful care with Mount Carmel - Mary D's family

We had to use Evelyn's House as a hospice home for my mother. When we were first told about needing…read moreto go to a hospice house we were a bit hesitant but the care she received while at Evelyn's was beyond amazing. All the nursing staff were so kind and courteous with all their dealing and the office staff (social worker/chaplain) were excellent with answering any questions we had. The facility is amazing and clean with multiple areas for family to relax when they may need a small break. We are so thankful for the staff at Evelyn's house for easing this transition for our family.

want to give this place 5 stars all of the nurses were so…read morecaring towards my dad. The family members actually became friends with the nurse. want to thank you Evelyn's house for giving my dad a place somewhat like home. I was surprised my dad Tom Nelson had passed away early Friday morning around 3am. I know he was in the absolute best care that was given to him. he was the best dad to me and will be missed

Dad came here after back surgery at Saint Luke's. He is 70 this year. He's been here two weeks n…read moreleaving Friday as a successful rehab visit. Everyone is so nice n fun n welcoming. Friendly group of women. It might not look like much in some parts but the work done here is worthwhile. Don't let looks deceive u. The nurses pay attention to their clients and their needs. Good views from 3rd floor rooms. Ground hogs was fun wildlife outside on the walks. Pets welcomed to visits and activities to do. Easter services n meals. Would take my dad again if needed!

My Mother has been here for 17 months after a fall that resulted in a fractured pelvis. During this…read moretime there have been six aids that have been truly kind and caring people, now only three of them are left. I question the care during the 2nd and 3rd shift hours when we are not there. She routinely comes up with large black and purple bruises on her arms and legs, and the staff always blames her instead of taking the blame for rough handling. The owner claims this is a 5 star facility...not even close!...but you pay 5 star prices..$300 a day. The "real" 5 star facilities in this area actually look like a five star hotels inside. This place looks like an old hospital inside. The rooms share a toilet without showers. Do your research there are better facilities around.