This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

I've been waxing with Vanessa for 5 years and she's the BEST! She's super friendly , works fast ,…read moregentle , and makes the whole process almost painless . Highly recommend her to anyone looking for an amazing waxer!

"I absolutely love Vanessa! She has such a kind energy and makes the whole full body experience…read morestress-free. Her work is always perfect!

Easy to book. The technician made me feel comfortable and the salon was clean. She did a very…read morethorough job and helped me breath through it. IYKYK.

Extremely friendly and professional! Very flexible on scheduling. You can call or book appointments…read moreonline

Ask for Katy! You will not be disappointed! She knows what she is doing and I always leave feeling…read morebeter about myself!

Very nice very clean wax spot. Very aesthetically pleasing. The place gets very busy so you…read moredefinitely want to make sure you book an appointment. I got my eyebrows waxed and them tinted for wedding that I was going to be in. The wax was very quick and painless. The tinting, I don't think stayed on long enough. I know the young lady that was working that day was by herself because some other people called out so she was rushing to get through appointments to stay on time. Other than that it was a really good experience.

Tina always does a great job with my brows and I only get them threaded by her…read more The inside is always clean and there is always someone who will greet you when you walk in the door. Appointment and walk ins are both welcome and it seems they do a good job of keeping the flow of customer coming in and out without waiting too long. There are a row of chairs in an open area and also rooms for more private services.

I am a loyal customer for the last 5 years. The service has going from good into the toilet over…read morethe years is an understatement. The ladies work there don't care if they did a good job or not. When you give them feedback be prepared to have gashes on your face from too much pressure of the thread. My face got scared the last 6 visits. And the final straw they increased the prices again. While I understand the need for price adjustment I haven't seen the value for the $$ you pay for. Its premium price for terrible service and rude attitude. The people don't have the decency to apologize or correct their mistakes. Save your money. Don't waste your time here.. the vibe is get me out of here soon . They are too busy gossiping amongst themselves than providing the service customers need.

I love coming here for my eyebrows , I came across them while getting food from next door and been…read moregoing back since . The quality and customer service is amazing , everything is quick and great. I don't have a specific lady I go to since all of them are amazing but a few times I have went to Asma ! Will definitely recommend this to everyone P.S get the package for the threading , saved me a lot of money

I've always loved this place and have been going to get my eyebrows threaded since I was a teen. I…read morerecently decided to try their Brazilian wax service since my regular place was closed on Sundays. It almost been a week and I am still tender, lots of hair was missed and my skin is just agitated in general. I've never had issues being sensitive to waxing before, and the girl who did it sold me a cream that she applied to me afterwards and said "this is good for people with sensitive skin." I paid $80 and could've gotten a full body anywhere else. I expected to be smooth like a furless cat, and I can't even exfoliate because my skin is so tender. I love this place but I will probably never try a Brazilian with them again. Please be aware of who is servicing you and what they're using!

Hidden gem in a sea of look-alike spas. Organic products,…read moreclean... love her. Immediately purchased gift cards for my friends upon exit.

I had an amazing facial with Hanan on Monday. She was very intentive with my skin and it looks so…read moregood!!

I came here on Wednesday for a full facial with Emily before I had to go to work and I had the most…read morerelaxing and refreshing experience! The receptionist there was so polite and Emily was lovely. She did really well considering my skin is highly sensitive. I recommend booking a service with her!!

The girls here are amazing and will always take such good care of you! Highly recommend Carsyn or…read moreRachel for top-notch service from the sweetest people you could imagine.