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    Park Avenue Bridals

    3.8 (180 reviews)
    Closed 11:00 am - 6:00 pm

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    Jamie G.

    Park Avenue Bridal has been the best from the very beginning. I tried on 7 dresses and bought the 4th one on during my first visit! From the trial, to the alterations, to the customer service; everything has been top notch. I found the dress of my dreams. Thank you for making me feel like a princess.

    Beautiful dress
    Nikita S.

    I had a beautiful experience here. I found my dress and I experienced amazing service. Being plus-sized sometimes the dresses can be plain and boring but there were glamorous selections with beautiful details. Thank goodness after falling in love with my dress in a short time they were able to get my dress to me in time for my wedding. Also it's convenient to have alterations done on location.

    I don't even know where to begin about my experience at Park Avenue Bridal. Bernadette was my stylist. She was beyond what I was expecting. It was my first time and she made me feel very comfortable, was knowledgeable, understood what I wanted, I could go on and on. The options they had were amazing and I said yes on my FIFTH dress. I didn't want to take it off. I also plan on getting my fittings done there and am very excited to continue to work with Park avenue bridal. Thank you Bernadette!!

    The gowns are beautiful, the service is top notch. The hospitality is unmatched. You cannot go wrong here! I said yes to the dress here and looked in NYC etc. They are THE BEST! So grateful for their wonderful team!

    When I ordered my dress from Patty, I SPECIFICALLY asked in front of 4 of my friends and family about the sleeves and if the fit and size of the sleeve would change if the dress I ordered was a different size. She assured me no. The sleeves and the bust/neckline were what I loved about the dress in the first place so it was extremely important to me that it looked that way. When I tried on my dress for the first time, I could hardly get the sleeves on and over my shoulder they were so tight (no I did not gain weight and am a size 0/2). When I tried the sample on (which was really not much bigger than me and was NOT clipped), the sleeves were large, roomy, and almost bell-shaped. Not only were the sleeves on my dress cutting off my circulation (not exaggerating), the bust was shaped very different as a band that went straight across my chest, than the sample which was a cowl neck. Upon pointing this out to a blonde attendant, she brought over a seamstress and the manager, Andrea. After calmly explaining to all of them that I specifically asked about this at the time of ordering and there was nothing in my contract or order about the fit of the sleeves, Andrea proceeded to tell me that I was wrong because it would look like I "didn't tailor the dress if it was the way I wanted". I very much disagree with this because I wanted a poofy sleeve. They told me I could take the fabric off the hem and add it to the sleeve and have an extra seam for $200 OR order a custom sleeve for $800 and the fabric wouldn't match (both in addition to the $600 for alterations). I left the store agreeing I could fix it in alterations. A few days later I called Park Ave to see if I could move my alterations appointment so we had enough time to fix it. Bernadette informed me that they had ordered new fabric from the designer and were going to custom make me a brand new sleeve. She assured me I had nothing to worry about anymore and that they were going to make it absolutely perfect, just the way I had ordered the dress. I was over the moon. I thanked her profusely and Bernadette told me to call back the next day to book my new alterations appointment after she figured out when the new fabric would be delivered. I called back the next day and Andrea got on the phone and told me that I was mistaken and they did not agree to the new fabric. After I reiterated my conversation with Bernadette, Andrea said "now you listen to me, forget what Patty and Bernadette told you". At this point, I explained to her that I was extremely frustrated because this was the SECOND time they had told me something that wasn't true. She got very rude very quickly and went on to gaslight me for 10 minutes about how I was wrong. After much deliberation she eventually agreed to order the fabric on the condition that I had to take my dress elsewhere for alterations because she has been "doing this for 25 years" and "does not need my business". This was AFTER I already paid for them. Bernadette ended up allowing me to keep my alterations in house when I went in for my fitting. Fast forward to my wedding day and I take my dress out of the bag to steam and it had a significant dirt stain on the back shoulder. I was immediately frantic and call Park Ave to see if the dress was cleaned before I left and they said it was "pressed". I let them know that I was incredibly disappointed but this was on par with the rest of my experience there and Gary proceeded to tell me that it was my fault that I nor my MIL saw it when I had my final fitting. Mind you, it was on the BACK of my shoulder so there's no way that we would've seen it. He offered me no solution to fix it and had to scramble to clean it as best I could on my wedding day which made me late for photos. Once I was dressed, I went to pick up my skirt to leave and noticed that the under lining of my dress was absolutely FILTHY. It was clearly not new or cleaned fabric and now looking back at the photo my cups are dirty too. I can't help but think that this was all intentional after my first fiasco with my sleeves. To top it off, I also reached out to the designer directly and asked for help but since Park Ave is a private shop, they advised me that I have to deal directly with the store. They also let me know that an arm measurement could have been submitted, when Andrea deliberately told me that this was my problem and lied to my face saying the designer does not take arm measurements. Regardless of how many lies I was told and how much of a rollercoaster I have been on, I still think it's absurd to charge a "flat fee" for alterations and tell customers at point of purchase that the fee does not change no matter how much or how little you need done, and then try and charge customers for any additional work outside of a hem. They delete bad reviews on other sites!!! DO NOT GO HERE IT IS NOT WORTH IT

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    2 years ago

    Cathy was great! She made the whole process easy & fun. Really enjoyed my appointment and said yes to the dress!

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    Ask the Community - Park Avenue Bridals

    Review Highlights - Park Avenue Bridals

    I think Kathy helped with that, I have no regrets and cant wait for my dress to come in and start fittings.

    Mentioned in 41 reviews

    Read more highlights

    Anthropologie - Casual style clothing

    Anthropologie

    3.6(30 reviews)
    1.5 mi
    $$$

    Came in to pick up an online order. Checked in before l walked through the doors. Extremely slow at…read morethe register, the store wasn't busy at this time. Two cashiers, three customers ahead of me. How about have the third associate jump on register three?! I'm sure she can move around. She wasn't in the front of the store when l walked in. I have no problem waiting, this was just unnecessary. Could only imagine how slow it is when it's actually busy. I'll stick to shopping online.

    I came here on my day off, I needed some more summery clothes. The place is big has 2 floors and a…read morewide selection of clothing from sleep wear to evening dresses. It is organized very well and there is a huge sale room with large discounts . In addition to clothing they also have makeup, jewelry, and household accessories . I ended up trying on a few dresses and shirts the associate helping me named Jessica was super helpful and attentive . Although the store does not have shoes she helped me order some online . I ended up buying a dress and a shirt both are good quality and the material is cotton which I love. The price really reflected how well made the items are and how good they look! I really believe you get what you pay for here they are always changing up their displays and have so much to offer ! Really great place to go shopping , I highly recommend!

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    Torrid

    Torrid

    3.3(20 reviews)
    3.9 mi
    $$$

    This Torrid has a great selection of their items BUT the customer service is almost non-existent…read moreafter the initial greeting once you walk in. I was carrying about 6-7 items which isn't light and I wasn't asked if I wanted a dressing room at all. When I visit American Dream Mall's location, I'm always asked if I'd like a dressing room or if I need help with anything. I tried everything on then took pictures of what I liked and decided to go support a store's sales with better customer service -- American Dream Mall. Their prices are pretty high, but I've been content with the quality of clothes that last more than a year or a few washes. Nowadays a lot of clothes only lasts a few washes before it starts pilling, stretching, shrinking or discoloring- I've had good experiences with Torrid's clothing. Although high in price, sales are great.

    Clean and nice looking store however I came here to do returns and buy some bras on a weekday early…read moreafternoon and the staff were rude and looked bothered I was there. Any questions were barely answered and they spent the time gossiping with each other. No help in the dressing room and no offers of help. Sorry I interrupted your social time at work. I won't be back nor will I shop online because their return policy is trash (it says you cannot return "tights". I wanted to return leggings as their size guide is so off and according to their policy leggings and tights are the same thing. In what world are tights and leggings the same?!

    Park Avenue Bridals - bridal - Updated July 2026

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