Been going here for quite a while for cleanings. Finally needed something major done. They gave me…read morea quote for a crown adjusted for insurance. AFTER the crown they asked for 50% more than they originally had estimated and were not willing to budge on the price. Terrible business practice. Why even give an estimate if you are completely clueless??

I have appreciated really great dentalcare both here and at the surgical center in Maple Grove…read more Procedures are clearly explained, pricing is readily available, everything is clean, and great effort is made to share what's happening while we're in the thick of it. My mixed review is because I HATE THEIR BILLING SYSTEM!! I have PPO insurance, so I know exactly what my insurance will pay when I go in. And they know it too, because in their treatment case, it shows what they normally charge and what my insurance will pay. When I have my visit, I use my HSA to pay, and I'm billed the full amount, not what insurance will pay. I get that. What I don't get is that I HAVE TO CALL THEM TO GET THE OVERCHARGE REFUNDED. They don't do it automatically when they are reimbursed by insurance. So when they bill $2502, and insurance pays $1025, they're sitting on $1400 until I realize their scheme and call to get a refund. I shouldn't have to do that. It's completely bonkers.

Great experience! The dentist was great with my son and very sweet. Although we moved out of the…read morearea we will try to go back in the future because of the sense of comfort.

Always super friendly and dedicated to your child's dental health. Dr Amy and the whole staff are…read moretop notch.

If I could give ZERO stars, I would…read more Before the appointment, I explained to my son that we would not be doing X-rays that day because we needed to leave quickly afterward, and he was already feeling anxious about them. I reassured him that would take care of the X-rays at the next appointment so he wouldn't need to worry about them. I also communicated this clearly to the hygenist. Despite that, she responded that X-rays were required that day and then told my son, "Sorry your mom told you that we weren't going to do X-rays today, but we actually are." This caused him to panic, and their attempts to calm him only escalated the situation. Their approach felt unnecessarily forceful and lacked sensitivity. After the cleaning, we waited approximately an hour for the doctor to come speak with us. Ultimately, we had to inform the staff that we could not wait any longer and left. We never recieved a follow-up call or any acknowledgement or apology for the excessive wait time. As a result of this experience, I cancelled all further appointments and transferred my child to a different dental provider. Three months later, I received a text message thanking me for booking a cleaning - an appointment I never scheduled. When I called to inquire, I was told that they automatically rebook all patients. I asked what would happens if I hadn't shown up, and I was informed that I would have been billed a no-show fee for an appointment that I did not authorize. Overall, this experience was extremely disappointing. I found the practice to be unprofessional, poorly managed, and lacking in basic communication and respect for its patients.

I would give this a zero but Dr. Mitch is great. At Monticello the front desk gal is very rude. (…read more4/2/26 @1400) I told her that my kids tooth was bothering him. It was the same tooth Dr. Mitch was concerned about I told her. She still refused to ask him if we could be fit in. She had the deer in the headlights stare. Hello? Any one home?! Horrible customer service and person.. We will be going to a different clinic from now on.

I found this practice on a whim while searching for pediatric dentists. It's doesn't have a formal…read morename but don't let that turn you away because this is a complete dental clinic specifically for children. The clinic has two dentists, four hygienists, and a couple front desk staff. The office is located in an office park building in Maple Grove. The waiting room is so welcoming. It's tastefully decorated for kids. Cartoons on the TV, free Pac-Man arcade game, lots of books, and magazine for the adults. The front desk staff was very nice and helpful. The exam space is great, too. It's an open-air concept with benches and art for privacy rather than walls or exam rooms. My favorite part of our visit was the staff. As someone who despises trips to the dentist myself, I have put off my son's first visit for years. At 4.5, I worried that he would be scared and non-compliant. But our hygienist made him feel very comfortable. I appreciated that she showed him the chair and let him try each of the tools before using them. The cleaning was very gentle. She took breaks as often as he asked. After he picked out a prize and got a sticker for being cavity-free, we saw the dentist (Dr. Borodkin). She reviewed his chart and took the time to review his X-rays in detail. I was worried that she would scold me for waiting so long to bring him in. Not at all! She was informative and supportive, not judgmental. We left with a 'swag' bag - toothbrush, paste, a water bottle, a really nifty flosser, and a save the date for our next appointment. We will DEFINITELY be going back.

I recently took my 2 boys (5 & 7 years old) to see Dr…read more Venetia and could not be happier. As an adult with dentist anxiety, I had MUCH delayed taking my kids and both had cavities... what I had dreaded (and expected). However, the way the staff and Dr. Venetia helped make them feel comfortable and calm (and informed about what's happening every step of the way) was nothing short of miraculous. No tears. No pain. No fear... for the kids or for me! :) I'm SO impressed with their approach, kindness and knowledge about kids and their teeth. Thank GOODNESS I found this clinic.

Hot dentist tools feel like cardboard and saw a picture of a rat. The care was ok but the office…read morewas like a waiting room.

My daugter loves tweet. And I love it too. Very nice staff and professional doctors. We live not…read moreclose but it worth a trip because my kid is happy

ATTENTION parents with kids that have disabilities: This place may seem good but if your child has…read moreany type of issues such as anxiety, do not bring them here. This place has no ability to handle a child who is scared. They are pushy and have no feedback to help in that type of situation. They will just give up and tell you to come back later. The workers have a very short fuse for these kids and are very rude and when your child leaves they will feel defeated like they are somehow bad. They want to get people in and out as fast as possible with no deviations from THEIR schedule regardless of the situation. I understand that people have appointments but if you claim to be able to handle kids you should have protocols and plan ahead and allow more time for the appointment when you know the child is scared coming into the appointment as they have met him and worked on him previously. Since we have 0 services rendered we will be attempting to not pay for any of this along with the LOAN we took out with their lender to get the work started. Honestly, if you are claiming to be a place for kids then freaking act like it. Not all kids are the same. We are so upset right now and will never return here and do everything in our power to help others avoid this place like the plague. P.S. Think about changing the name of your business.

Listen to the negative reviews. This business cares nothing for its clients. I had taken my…read moredaughter here a few times before, and had an appointment set for her this March that I had made 6 months ago. The office called and put up a fuss about our insurance, then a week later I got a call saying they canceled my daughter's appointment because they didn't like her insurance. They called and canceled only 4 days before her appointment. Imagining discriminating against a 5 year old, and denying her dental care simply because her insurance changed. We still had a valid insurance, they just care more about profits over people. Obviously, client loyalty means nothing to them. I would never recommend this dentistry to anyone and will be letting all the moms in my friend circles and beyond know about our terrible experience.

ELD completely upends the cliche about people "hating their dentist"! These gals and guys make you…read morefeel like family from the moment you walk in the door. Customer service is off the charts good. They also are great at offering you positive feedback about your tooth care and what you're doing right, so if you suffer from dental anxiety, they're especially great for that. No matter what issues you have going on, you will leave their office feeling a little better about your mouth. Seriously, I moved 30 minutes away from maple grove, and I still make the trip to see them, cuz it's worth the inconvenience. Katie and Mamie are the best!!

These guys and are top of the line. They are very clear in what to expect, what they need, and…read morethey do it with a smile the whole time. The doctor is tremendously experienced, but he's still attending weekly meetings with local dentists to make sure he's on the leading edge. They have won my business.

What can I say, I will recommend Tooth and Co. to all. As a child I dreaded going to the dentist,…read moreand I'm so happy my kids have a different experience. My kids absolutely adore Dr. Sakhi. When I tell them they are going to the dentist they get so excited. Dr. Sakhi is gentle with the kids and speaks to the parents after in a gentle manor. She lets me know what to look for that could be problems, and also let's me know when I shouldn't worry. I've been in love from the beginning, I was able to go in on my son's first appointment. When my daughter started she got to lay on the chair with her brother to feel comfortable. The waiting space is open and warm. The rooms are magical with clouds etc. Even the bathroom is cute. We love it here.

Recently changed to a different dentist because I did not care for the way the dentist spoke to me…read more Quite curt and borderline rude. Also she filled 2 cavities for my kid and at her follow-up appt said that the cavities are still growing despite us brushing and flossing everyday. I don't feel the cavities were filled correctly. She is offered no treatment other than silver diamine which is expensive, isn't covered by insurance and although she never mentioned this, after my own research it apparently needs to be redone every 6 months or so. She could've refilled the cavities at her expense or taken the time to explain the option a bit more instead of handing me a handout on my way out the door. I've had probably 15 cavities in my lifetime and never had a reoccurring cavity the very next appointment. So based on my personal experience with previous dentists over the course of my lifetime, and my personal experience at this office over several visits, I don't feel this one is up to par with communication, customer relations or care. No reason to stick around. I'm sure they will try to explain away this as they have the previous reviews instead of accepting responsibility for anything, or saying that's my perception of the events so let's have it.

I have lived in this area for a few years and was reluctant to try a new dentist. I am so glad I…read moredecided to give this one a try. I have had a regular check up and a tooth filled. I saw Dr. Swanson. I have very sensitive teeth and novacaine hasn't worked for me in the past. They were very accommodating to my issues without making me feel like I was being a pain. Everyone I had to deal with from the appointment desk to the insurance person were fabulous. The only thing is they have several dentists so you have to ask specifically for the one you want and also the gal who assists him. They are very helpful with that too. If you don't then you will get whoever is on the day you schedule. By far the best dentist I have ever had.

My son needed 4 teeth extracted before he got braces and Dr. Truchon was very patient with my…read morechild. The teeth were a lot harder to extract than we expected. My son is very OCD and the staff handled everything so professionally.