STAY AWAY from their BITCHY managers esp BRIANA S. and their retirement home of an apartment complex, i lived here 2 years and this place has to be the most horrible apartment complex ever.....first off people complain all the time, the neighbors will literally sit there with no life complain for every little thing and then u get a false complaint that was never even about you or something u never did. like i had people over and all we were doing was talking and laughing and no tv on and security shows up to my door to tell me to keep it down really? lmao then theres kids screaming all the time yet their parents dont do anything about it, there were kids by the apartment i was living in and they would throw big bouncy balls at my windows and walls in between i would have to scream from my window to have them stop, THERE WAS A CRACK HEAD BUM WHO JUMPED INTO MY CAR!!!! i literally went inside my apartment to get something and left my car unlocked 5 mins come back and find a bum in my car who did in fact steal some stuff i had in the back seat. there is no parking for visitors theres all these residents but like 10 parking spots for visitors reallly? who designed this place i mean last year there was a flooding in h building bottom floor they remodel everything and make it all nice and new but u go to the other floors and horrible hallway carpets and old style floors and walls and lights. also how is this place in any way a "luxury" apartment lol there is no central ac (u just get one shitty hole in the wall ac that looks outdated even in their "renovated" apts lmao, no sauna no tennis courts now. the managers are all rude, if u want to live in a place that makes u feel like u are living in a prison or a retirement home then choose this place other wise save ur money and choose an actual luxury apartment complex, for ex norwalk civic center has real luxury apts same price as this place and central ac with better and nicer managers. this place is a legit shit show, they just show u a nice place but dont get fooled everything dirty is swept under the bed....oh and also they have all this open construction in the parking lot because they want to make garages to try and claim it "luxury apts" and let me tell u the construction company they have hired here very unprofessional, they leave hazardous objects out in the parking lot while managers in the lobby dont do shit about it...how do u not have communication with the construction company you have hired?? no one in lobby knows what they are doing they are so clueless u talk to one lady one day and she wont make any record of u talking to her then the next day a diff lady in lobby and she dont know what im talking about, HOW IS THIS A WAY TO RUN AN APARTMENT COMPLEX?? also bathroom cold water on sink i was never able to use because it smelled so horrible i had to leave a note to tell guests to not use it and their excuse is leave the cold water running its cuz u dont use it enough. i dont understand how this place has not gotten shut down yet but i will make sure it does i already filed a lawsuit against them for treating residents wrongful and my lawyers are working on getting them shut down along with health inspectors and home inspectors will be contacting this property in the near future glad i got out of here quick as possible, oh and also how is it that only 2 bedrooms only get a balcony or patio well thats what i was informed from a lady when i first signed up with them, that is the most absurd thing i have ever heard of, in my apartment now in norwalk i had a choice of 2 balconies or 1 balcony when i first moved in FOR A 1BDR! thats right balcony in my bedroom and balcony in the living room! oh and briana dont bother replying to this with ur automated robot reply u do to every person on here I love the apartments i live in now, they are located in norwalk and have laundry in the unit, balcony, and central ac (THANK GOD) and all still comes out cheaper than this over priced shit. read more

Anyone planning to move here DONT!!!! Run like hell form this place. DONT SIGN THE LEASE. I moved there because it was nice and seemed fairly quite, little did I know what I was getting my self into. Im a very busy guy with work, work long hours and I had never had to say this but I HATED COMING HOME TOO CRAP-RIP OFF CLUB APARTMENTS in the city of Downey. View below for the idiot Staff they have there. They wanted more fucking money and another 12 month lease. I told them to go fuck themselves and I moved out. Now they sent me to collections I don't have the money to pay this any suggestions? Also please note this place does have cockroaches. Good Morning Raul, In the future, if you have a noise complaint please feel feel to call our Courtesy Monitor so the issue can be resolved right away. 866-966-6990 If you would like to transfer to another apartment that is an option but will require a few different things. 1. It will start a new 12 month lease 2. you will need to hold a new apartment with a $99 holding deposit (this will go towards the new move in 3. There is a $200 transfer fee 4. The new apartment will have a different market rent than what you are currently paying in your apartment 5. We will need to complete a unit inspection of your current apartment 6. If you do choose to transfer, we will give you 3 days to transfer your belongings from C306 to your new apartment. 7. Finally, there will be a new deposit on your new apartment, depending on the condition of your current apartment you will receive a check for the deposit on your current apartment. read more

I want to start by saying the leasing office staff here have been nothing but kind and professional -- they've truly done everything they can on their end, and I deeply appreciate that. The real issue is with upper management's lack of flexibility. The only reason we're trying to break our lease is because we need one additional parking space for a work vehicle. Under normal circumstances, this wouldn't have been a problem, but we were told management can't offer any extra parking due to upcoming construction plans. This creates a serious safety concern, not just an inconvenience. My husband would be forced to park on the street and walk through the area late at night, which is something I am extremely uncomfortable with because of a past traumatic incident. This isn't a simple preference -- it's about feeling safe where we live. I even offered to cover part of the lease break cost to find a fair compromise, but unfortunately, no exceptions were made. That refusal has left us feeling trapped in a situation that could have been avoided with a little more flexibility. I truly hope management will reconsider and work with us to find a solution. This could have been resolved easily, and it's disappointing to feel unheard as residents who genuinely love the community. I'm still hopeful someone from upper management will reach out to help make this right. read more

I have lived at Park Regency Club for 4 years now; first in a 2 BR unit and just this year, I downsized to a 1BR unit. I initially chose this residence because it was close to where I worked (Citadel), dog friendly and gated. I no longer work at the Citadel ( Beverly Hills now) so the commute is insignificant; I chose to stay here because its home. The landscaping is beautiful, the amenities add luxury and convenience, I feel safe and secure, any and all maintenance concerns are answered promptly. The whole Leasing Staff (call outs for Dani, Desiree (5 stars!) and Brianna especially) are kind, considerate, fair and professional! I never feel like a statistic; I am usually referred to by my first name and everyone beams over my dog Tommy (who should run for office-he'd win..he's that likable:) You always remember how someone makes you feel....and this team makes me feel like family; and I am grateful for that...and to call Park Regency Club my chosen home. read more

Stay far away from Park Regency Apartments in Downey. My experience with this place was extremely unprofessional and concerning. When applying, they actually asked me to log in to my personal online banking account on their office computer while they watched me instead of letting me simply print, email, or upload my bank statements like any normal application process. This is a major privacy and security red flag. On top of that, Derrick, who handles applications, was rude and unprofessional. He scheduled an appointment with me, never showed up, and ignored all calls while I was waiting there. The entire process felt shady and careless. They seem more interested in keeping your holding fee and trying to get access to your banking information than in helping anyone actually rent an apartment. Do yourself a favor and stay far away from Park Regency Apartments. There are plenty of other places in Downey that operate professionally and respect your privacy. read more

If I could give PRC zero stars, I would. I highly advise you to look elsewhere. This apartment complex cuts corners on repairs and maintenance, leaving issues unresolved for long periods. When it comes to problems, management does nothing to help residents. You're essentially left to deal with pest infestations on your own, whether it's crawling insects or mice. The complex is very noisy, and security is practically non-existent. They approve almost anyone to move in, leading to a lack of safety and a general sense of disorder. Homeless individuals frequent the area, and aggressive stray animals, including cats and dogs running off-leash, are an ongoing issue. Management is unresponsive, and they clearly don't have a handle on the property. Overall, this place is poorly managed, and the living conditions are far from ideal. If you value your peace, safety, and living in a well-maintained environment, do yourself a favor and look elsewhere. read more

This is my first apartment and I would just like to say that Dani and the whole Park Regency Club Leasing Team has made this an easy and exciting process for me! I was really nervous at first to put an application in, but Dani helped me step by step through the whole thing; I felt less pressured and was able to get it done quickly. The tour I received was informational and actually took stress away from me in regards to the worry I had about finding all of the qualities I wanted in my first home and an apartment complex as a whole (i.e. Cleanliness, Security, Amenities, etc). Next thing I know, I got approved and moved in about a week after I filled out the application (two days before my birthday)! In the end, I would like to say thank you to Dani and the Park Regency Club family because they gave me the best birthday gift I could ask for: A place I can finally call home. read more

I had such a wonderful experience working with MiTeka during my move into my new apartment. From the very beginning, she was professional, welcoming, and incredibly helpful throughout the entire process. Moving can be stressful, but she made everything smooth and easy by keeping communication clear, answering all of my questions promptly, and guiding me every step of the way. She truly went above and beyond to make sure I felt comfortable and supported, and her kindness and patience made a big difference during this transition. It's clear that she genuinely cares about residents and takes pride in providing excellent service. I'm very grateful for her assistance and highly recommend working with her to anyone looking for a positive and seamless leasing experience. read more

I'm so happy to be a resident of Park Regency Club apartments. The location is wonderful because it's near 3 highway which allows me commute to work with ease. I love the look of the development and the acceptance of my animals. They have 3 dog parks and lots of walkways which allows my animal to live in comfort. A 24 hour fitness room to aid in my health and fitness journey with nearby refreshments. Sometimes I forget my beverage before I walk to the gym. I'm especially satisfied with the staff. Cristina was wonderful. I was accepted and moved in the apartment within days. She's very accommodating and just a delight. I thank her daily for her assistance in aiding me with my move here. I love my new home and thank you PRC for creating an inviting environment. read more

I currently live here in these apartments and have been here over a year and a half and I have no complaints at all. The office staff is very professional and every time I've had an issue or needed something fixed, it was taken care of in a timely manner. Darlene, one of the leasing agents, in particular, is extremely helpful and always has a smile. Yes, the buildings are older, and like any older building, things break, but that is to be expected; but the maintenance crew does a good job fixing whatever might be broken and they do it quickly. The only thing I would say I don't like is the pet fee. It seems slightly high compared to other places I have looked at. However, if you need a good place to live, these are a smart choice. read more

I really am enjoying my time living at the park regency club. I have been living here for 8 months and the facilities department and leasing staff are always pleasant,and attentive to my needs. Eve for instance stopped working and walked me around helping me find the nearest laundry facilities. Everyone is very kind professional and helpful the leasing staff have been extremely helpful at all times. I just upgraded to a two bedroom unit and the leasing team of Claudia, Jordan, and Jose have made this process seamless. Kudos to the entire staff of Park Regency Club for maintaining the facilities and their responsiveness to work orders. I'm grateful for the caring staff and glad my coworker recommend this location! read more

Ok so my story is pretty simple but I gotta say it was really easy and very good. I called in to receive information on the vacant apartment and a guy named Marcus answered and he was very professional and helped a lot. He was also extremely patient which was awesome. When I went in for a tour I was greeted by this really sweet lady, I believe her name was Maritza. She was really kind and explained a little bit of how the process there works. Then the lady that was gonna give me the tour, Griselda (she was so kind and very straight to the point in a really well professional manner), she approached me and presented herself and proceeded to give me the tour. At the end of it all I was very happy with my experience. read more

We had an excellent experience working with Darian at Park Regency Club. He was very professional, patient, and thorough throughout the entire process. He took the time to answer all of our questions, which I had many, never rushed us, and made sure we felt fully informed at every step of the way. What really stood out was how smooth and efficient he and the leasing office team made the application and approval process. Everything was handled clearly and promptly, which made the experience stress‑free. If you're considering moving here, I highly recommend asking for Darian. His customer service is awesome and truly sets the tone for a positive leasing experience. read more