If you are looking for a Senior community for your loved one, I highly encourage you to visit this…read morebeautiful and welcoming community. The staff members were so friendly and helpful! I noticed many of the residents were participating in several different and engaging activities too, all having a great time! The apartments are also very spacious with great views ! Thank you Tim for the tour and your kindness!

I went to West Park because i needed a facility for my grandma. I was really nervous and…read moreoverwhelmed by the entire process. I met with Timothy who took his time and helped walk me through every step of the process. The building is clean, bright, newly renovated, and everyone is extremely kind. I couldn't imagine my grandma living anywhere else besides West Park. Timothy made it a seamless and stress-free process. We could not be more grateful!

My mother, who has dementia and is quite difficult, lives at The Terraces now. Her room is clean…read moreand has a lot of natural light. The staff, the nurse, and the sales director are all easy to contact and are very helpful. I am quite confident that my Mom is getting great care and is safe. She enjoys the daily activities and participates in them. They are a necessary diversion for her. The staff at The Terraces has made this a seamless transition for my Mom as she acclimates to her new surroundings. Thank you.

Ok, I've waited a few days to post this review, but after reading the 3 reviews before this, they…read moreare suspect at best. All made around the same time, and very little real info. We moved my mom into the Terraces, almost a year ago. When we first moved her in there, it seemed really nice, loving and dignified. The management and caregivers, really cared, and showed my Mother, so much love, and care. The place was clean, upbeat, and fun for the residence in their care. It stayed that way for about 8 months, and then suddenly, the executive director was fired, and shortly after that, the nurse on staff. I don't know why and can't speak to that, but both of them were very loving, and really cared about the residents. About 2 months later, Agemark brought in a new executive director, and that director brought in their own staff nurse. Suddenly, caregivers and staff members, were getting let go, or quitting in droves. All these fun, loving, and really caring people, were being replaced by people, that were just there to earn a paycheck. All the care, and love, that the residents were used to, was replaced with glorified baby sitters. I literally took a picture of 2 caregivers, sitting at a table, staring at their phones, while the residents were left on their own. Another time, a resident, who was in a wheel chair, had got up, and walked into the activity room, and fell and fractured her arm. All 3 caregivers on the floor, were in the elevator room, laughing about something. I literally had to scream for them, to come and help her. Some of the residents are left dirty and sitting in their own filth. There is also one resident that is hyper-aggressive and had literally attacked a few of the residents, and even 2 of the residents family members. This of course was reported to the executive director, who just said he has dementia, and there was nothing that could be done. He, should not be in this facility, and should be somewhere that he and others can be safe. The place has become very dirty and the cleaning has not been kept up. There are missing moldings, the curtains around the windows in the hallway were all taken down, and not replaced. The carpets all have spots, and the floor in the dining area, is sticky to walk on. I decided to call Agemark corporate, and let them know about the issues. They had no knowledge of any problems in the facility. Apparently, they were never reported. I also talked to the state, and found out that there are 2 open cases being investigated. We pay to have our relatives, cared for, with dignity and love, and under this new administration that has been replaced, and now it's all about the money. Luckily for us, we found a great new place, and moved my mom out of the Terraces. If you want your relative to be taken care of with care and dignity, then perhaps you will want to look elsewhere. I'm not saying that everything at the Terraces was horrible. There are some highlights: O.V. the chef, is amazing. He cooks with love, and makes sure that the residents, eat well. Some of the caregivers are there for the right reasons, and do care for the residents, and show them love. They are just overwhelmed, most of the time, and are treated badly, by the new management. This is a memory care facility, and most of the residents, need to be cared for with extra patience and love. They don't understand why they are there, and when I see caregivers getting annoyed or mad at residents, it just makes me sad for them and their families.

Clearwater at Glendora California is a wonderful assisted living residence !…read moreWonderful residents and staff and a very peaceful setting! Highly recommended for those looking for the perfect assisted living residence! A family friend is a resident and he tells us it's a great place to be! Lots of staff,activities,quiet and peaceful-excellent food and beverages! They also have great resident events like Guys and Gasoline Living Legends Car Shows! . . . #clearwateratglendora #godisgood #assistedliving #seniorcare #seniorlivingcommunity #seetheusa #golden years #activeadults #carshows #guysandgasoline #gregsharp #livinglegends

This review is for one particular situation that took WAY too long to resolve. My aunt is living in…read morememory care and was sharing rooms with her sister, my mother, until my mother passed away. My got a new roommate and they did not get along. A single room became available and our family decided to move our aunt. Clearwater was told on a Friday at noon we would move our aunt on Tuesday. When we arrived Tuesday morning to move our aunt, there were no rooms keys for her room. Staff said they would work on getting keys made. Despite checking several times throughout the day for keys, no keys were available. This meant my aunt had to find leave her room unlocked when leaving her room and go find staff to lock her room. I contacted Clearwater the next day, Wednesday, and still no keys had been made. One excuse is that the person who makes/has access to keys was on vacation. (No one person should be in control of all room keys in a senior assisted living and memory care facility.) I went out of town for a couple of days. When I went by Saturday morning, 4 days after my aunt moved to her new room, no keys had been made. When I spoke with staff, I reiterated it was unacceptable. I also told them I would be writing a review and contacting their corporate office. Within an hour, keys were made and the problem was rectified. Clearwater was given four days notice my aunt was moving to a room that had been unoccupied for several days or more. Even after moving, it took four days and my stating I was going to contact their corporate offices to get keys made for her room. Unacceptable.

Family Home was such a blessing to my mom and our family. My mom saw the caregivers as her own…read moredaughters because of the care , attention and Love she received. Being here my mom became more like herself again. Being social with the other residents, eating good fresh food daily, the assistance and kindness of the caregivers was the best. Family Home also helped us to understand my mom's dementia better and to have a good relationship with her. Family Home is the best. I highly recommend Family Home to anyone.

My mom was a resident there September 2019-September 2023. That length of time should indicate how…read morevaluable and great Family Home has been to our family and mom Maria. Working with Joel the administrator was great, he had great referrals, kind workers and the place was kept in great condition. This place kept my mom alive for the last 4 years with dementia, up until we had to put her on hospice care which she past away in the home. Don't get me wrong it takes a team effort to keep a person alive and strong in the senior care industry and most people think that they pay for care and are hands off after that, as it should run on its own. You have to be involved in every aspect of your loved ones senior care right until the end and Family Home gave me peace of mind that my mom was taken care of.

First this place works with Kasier under Medicare and is also a place for Kasier Hospice care and…read moreit has Palliative care with Kasier. My Mother -in - Law who had Dementia and was hard to take care off. We tried to take Care of her for almost 2 years but her Dementia got worse with her mood swings from anger and paranoid behavior. We hired help people who worked with disabled and Dementia people and installed cameras through the whole house to record everything. We used online and hands on Doctors care( Kasier gives you face to face online appointments as well sending pictures to your doctor for any reasons to get evaluated.) We document Daily, weekly and monthly habits of my Mother-in-law which was required by Med-cal. But because Dementia is a disease of the brain and the behavior and moods gets worse becomes harder to care for someone with this disease, it's becomes the hardest at night. My mother-in-law didn't sleep, always waking up 3 to 6 times a night and would not sleep. When we moved her to this loving place that gave 24 hours care and it had a graveyard shift that recorded everything. It worked with Kasier Doctors, working with her needs with her own Doctor from Kasier and the Kasier palliative Doctor also, that would visit her with a nurse. This place was down the street so we can visit everyday when my husband got off work and even get the updates. This place would call us and give us updates per text also, It also has cameras everywhere to record everything. We knew this was a good place because we did our homework ( research) we call and checked and reviewed 5 to 6 places before we picked this place. I talked to other people who had their loved ones at this place. I also checked if there were any complaints with Government website for inspections review. Med-cal and Medicare complaint board. Because we had conservative-ship over her health our attorney told us to get outside independent inspection review to make sure this was the right place for her. So we did and paid a professional that is used by the Los Angeles Courts. The professional gave the approval sent a copy to us and a copy to this place to show this was a good place for my Mother-in-Law and very clean. Our attorney visit the place and said it was clean also.

Both of my parents lived at El Descanso before passing. I cannot say enough about how amazing this…read morehome is. The cleanliness, color, care and food are rare in this industry. Very clean home. Colorful interior and backyard garden area (many fruit trees). The care is unsurpassed, because they did actually care for and about my parents and our family. And the food is made fresh (my dad never had any complaints). My mom had advanced stages of Alzheimer's, but we think she also really enjoyed the food. This is the place to go for extra special care and love!

Our family had the opportunity to utilize the services provided by La Verne Manor on three separate…read moreoccasions and times. Two of the cases required Hospice Care. We are repeat customers and would highly recommend this facility. The facility is clean, safe, and the staff is very professional. Mike Tanada, Director, is very knowledgeable, experienced and goes the extra mile for the patients and the family. He was in constant communication regarding the patient care, needs , and concerns. I transferred my Dad from a facility in Bellflower that was in no way comparable to the quality of service received and provided by La Verne Manor. It was a huge relief for our family. I would highly recommend La Verne Manor. Our family is grateful and blessed to have met Mike and La Verne Manor.

As the Director of Business Development for nearby skilled nursing facilities, we look for quality…read moreAssisted Living Facilities in the area that are compassionate and well equipped to handle different levels of care. We continuously send patients to La Verne Manor for this reason. Mike at La Verne Manor is great to work with. He really cares for his residents and ensures to provide a facility where residents can thrive in.

My mother, who had severe dementia, spent the last five months of her life at the Grove at Covina,…read morewhere Lisa, Summer, and Jamie went above and beyond my expectations to give her the best care possible. Mom really came out of her shell and never stopped smiling and cracking jokes as they loved, pampered, and went out of their way to make sure they understood just what Mom needed when she could not communicate clearly. Lisa is very protective and makes sure that all her residents feel safe and loved, which is crucial in order for people with dementia to live their fullest life. I am forever grateful to have found the Grove at Covina, and for the joyful times Mom experienced there, including her 91st birthday, just days before she went to heaven.

My family and I are traumatized from this place. My 85 year old cancer diagnosed grandmother stayed…read morehere for two nights. My family and I picked her up for dinner. While at dinner she expressed the experience she had had the two nights she was there. As my folks am I returned her to the house after dinner the owners daughter Summer raised her voice at us calling my grandmother all sorts of ungodly words such as 'evil' the daughter proceeded to raise her voice at us telling us that my grandmother was "unwanted" and that "she was not welcome here". All said in-front of her mother Lisa, who owns the business. Lisas response was just short of a shrug saying, "we're and family business". The owner was apologetic for her daughter Summers lack of professionalism. We were beyond baffled and dumbfounded by the interaction. I packed my grandmothers belongings as quickly as I could and we moved her out of the house immediately. If Summer spoke to use like that I am sickened to my stomach thinking of how she must have treated my sick grandmother while no one was around. Do not pay for the "room with attached bathroom". My family paid for the bedroom with the private bathroom. Come to find out the bathroom had two doors, one that led to the hallway and one to her room. The restroom was locked from the hallway side so she couldn't access it from her room. Besides the private bathroom being any but private it wasn't ADA compliant and she could not get her walker through the doorway. Since my grandmother did not have access to the attached restroom we were paying for, the owners thought putting a bedside commode would suffice. This house is every families worst nightmare when it comes to their elderly loved one.

Five (5) years ago, our family made the decision for our mother to reside at Bayshire Senior Living…read moreand it turned out to be an excellent choice. Mom enjoyed the activities and raved about the meals she received daily by a highly competent and caring staff. Her room was immaculately maintained by housekeeping and maintenance was always helpful and attentive when she needed assistance. The nurses were special in delivering her medication twice daily. We would gladly recommend this excellent facility to house your loved ones. J & D Ruiz

A wonderful experience from start to finish. We were being…read morepressured by the hospital to find quick placement for a family member. We called and visited so many facilities. Bayshire was the shining star. Laura and Chris our contact people were so kind, understanding and helpful. They guided us through the process. The facility was beautiful and clean. The staff was kind and supportive. It proved to be the perfect place for the healing and the rest our family member needed. We are forever grateful.