Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

Really like what he did with my shoes This is pretty…read morehigh-quality work and was also pretty efficient with time Trusted him with an expensive pair of shoes and he did well

Manny is a Complete Scumbag. My shoe was brand new with a few scuffs. I went to fix the scuffs. I…read morepicked them up, and suddenly my heel was broken on ny brand new shoes. He broke the heels so that I can bring them back and pay more money. He is a slimy salesman. Do not trust his business.

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Ridiculously overpriced for replacing soles. Not helpful. Did not go to this person .read more

charged a lot for a half way done repair, I pointed that out and he hemmed and hawed then fixed it,…read morenot well, but well enough, I guess. Also he said it would take days, when I hesitated he jumped to, he would do it right away. Smarmy business.

Eric is a phenomenal human being he went above and beyond and I'm truly grateful and appreciate the…read moretime and effort that Eric has I went to his location because I needed three designer bags restored Fendi bag which was purchased the year of 2000 and two Gucci bag's which are older than my three grandkids ages put together... they're , 19, 10 and 3!!! Anywho, I was so pleased with the results of the work MrEric did on my three designer bags that I ended up bringing my Prada bag for him to restore and a pair of Italian leather shoes that I need to be stretched!!! By the way, the fee for my services were remarkable and reasonable Thank You , Mr Eric

Family owned small business that is kind and warm welcoming. They're happy to answer any questions…read moreyou have and pretty affordable. I took two pairs of shoes to repair the bottom soles. I love that he uses Italian grip soles for leather loafers. They'll last longer. I'd definitely recommend and highly recommend asking as many questions as possible. They can also show you work for other customers shoes for comfort/confidence in their work. They fixed both pairs of shoes ( pics below) in 24 hours. The only thing that bothered me was that they only take cash and the owner offered to add on another piece of this sole for where the heel is for five dollars more and I only had the cash to pick up my shoes that day. Had I known before I would have added that and I didn't like that. They told me that after my shoes were done. However, he did say that it can be done quickly and the sign is there, but it felt like a last-minute upsell.

Superior repair! A lady brought in a fake LV that was a gift…read morefrom her boyfriend. They just recommend she get real leather straps that were "much more quality". Classy people.

I owner is sweet and his workmanship is excellent. Brought my shoes and a bag back to life for $45…read more I would absolutely recommend.

Great service close to the house meant all my needs I recommend this place . Thank youread more

excellent service. everyone at Jim's is incredibly knowledgeable and wonderful to work with.read more

We have had a great experience with Jim's Shoe Repair. It is a real old-school cobbler that has…read morebeen in the family for generations, and you can see that experience in the quality of the work. They do an excellent job, charge very fair prices, and give honest, practical advice about what is worth repairing. Everyone there is also incredibly friendly and helpful. It is increasingly rare to find a neighborhood business with this level of craftsmanship and personal service. We could not recommend Jim's more highly.

My Timberland Redwood Falls Moc Toe boots looked new after conditioning and waterproofed…read more Also got my old leather coat looking new after coloring and repaired. Thinking of getting some boots resoled. Would recommend this business

Don't like to leave bad reviews but it helps in finding good quality work…read more Dropped of a bag and 2pairs of shoes, bag needed a 2 inch sown section, and the shoes needed glue on its sole. For 50 bucks got a sloppy glue job on both pairs of shoes and they did do a good job on the bag. Never going back:(