A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

I have been going here for years- fixes my work boots, stretched boots I'd bought too small, fixed…read moremy wife's pocket books, put a new zipper on an old jacket, shines my shoes before events. The guy is great at his craft, explains to you what exactly he will do to fix it, when it will be ready and what he's going to charge. His prices are reasonable. What more could you ask for?

Manny is a Complete Scumbag. My shoe was brand new with a few scuffs. I went to fix the scuffs. I…read morepicked them up, and suddenly my heel was broken on ny brand new shoes. He broke the heels so that I can bring them back and pay more money. He is a slimy salesman. Do not trust his business.

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Great! I messaged Tony since I needed a new heel tips on my main black pumps. He messaged fairly…read morequickly, I brought the shoes in and they were ready within hours. He even polished them for me! It was a little on the expensive side ($25) but given Chelsea Manhattan and speed of work since I needed them that evening, double thumbs up!

charged a lot for a half way done repair, I pointed that out and he hemmed and hawed then fixed it,…read morenot well, but well enough, I guess. Also he said it would take days, when I hesitated he jumped to, he would do it right away. Smarmy business.

Eric is a phenomenal human being he went above and beyond and I'm truly grateful and appreciate the…read moretime and effort that Eric has I went to his location because I needed three designer bags restored Fendi bag which was purchased the year of 2000 and two Gucci bag's which are older than my three grandkids ages put together... they're , 19, 10 and 3!!! Anywho, I was so pleased with the results of the work MrEric did on my three designer bags that I ended up bringing my Prada bag for him to restore and a pair of Italian leather shoes that I need to be stretched!!! By the way, the fee for my services were remarkable and reasonable Thank You , Mr Eric

Family owned small business that is kind and warm welcoming. They're happy to answer any questions…read moreyou have and pretty affordable. I took two pairs of shoes to repair the bottom soles. I love that he uses Italian grip soles for leather loafers. They'll last longer. I'd definitely recommend and highly recommend asking as many questions as possible. They can also show you work for other customers shoes for comfort/confidence in their work. They fixed both pairs of shoes ( pics below) in 24 hours. The only thing that bothered me was that they only take cash and the owner offered to add on another piece of this sole for where the heel is for five dollars more and I only had the cash to pick up my shoes that day. Had I known before I would have added that and I didn't like that. They told me that after my shoes were done. However, he did say that it can be done quickly and the sign is there, but it felt like a last-minute upsell.

very good job done on repairing my shoes very happy with the service work was done in a timely…read moremanner with perfection

I owner is sweet and his workmanship is excellent. Brought my shoes and a bag back to life for $45…read more I would absolutely recommend.

Great service close to the house meant all my needs I recommend this place . Thank youread more

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

quick, helpful, and kind! they explained what they recommended and why so I understood the…read moreprocess-- such an easy and great experience! I will be back!