I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

I have been going here for years- fixes my work boots, stretched boots I'd bought too small, fixed…read moremy wife's pocket books, put a new zipper on an old jacket, shines my shoes before events. The guy is great at his craft, explains to you what exactly he will do to fix it, when it will be ready and what he's going to charge. His prices are reasonable. What more could you ask for?

Manny is a Complete Scumbag. My shoe was brand new with a few scuffs. I went to fix the scuffs. I…read morepicked them up, and suddenly my heel was broken on ny brand new shoes. He broke the heels so that I can bring them back and pay more money. He is a slimy salesman. Do not trust his business.

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Eric is a phenomenal human being he went above and beyond and I'm truly grateful and appreciate the…read moretime and effort that Eric has I went to his location because I needed three designer bags restored Fendi bag which was purchased the year of 2000 and two Gucci bag's which are older than my three grandkids ages put together... they're , 19, 10 and 3!!! Anywho, I was so pleased with the results of the work MrEric did on my three designer bags that I ended up bringing my Prada bag for him to restore and a pair of Italian leather shoes that I need to be stretched!!! By the way, the fee for my services were remarkable and reasonable Thank You , Mr Eric

charged a lot for a half way done repair, I pointed that out and he hemmed and hawed then fixed it,…read morenot well, but well enough, I guess. Also he said it would take days, when I hesitated he jumped to, he would do it right away. Smarmy business.

I owner is sweet and his workmanship is excellent. Brought my shoes and a bag back to life for $45…read more I would absolutely recommend.

Great service close to the house meant all my needs I recommend this place . Thank youread more

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

I sent in a beautiful vintage purse to have the strap repaired from a recommendation from…read moreFashioNica. They gave me a list of options from touching up the leather to a full new strap. The whole process was fairly quick for having to ship my purse across the country. When I received the purse back however it had some discoloring on it that wasn't there before. Jim's team was contacted and paid to have the purse shipped back and forth and again and fixed the issue immediately. I am very happy with the service and excited to see what else they can do!

My Timberland Redwood Falls Moc Toe boots looked new after conditioning and waterproofed…read more Also got my old leather coat looking new after coloring and repaired. Thinking of getting some boots resoled. Would recommend this business

Don't like to leave bad reviews but it helps in finding good quality work…read more Dropped of a bag and 2pairs of shoes, bag needed a 2 inch sown section, and the shoes needed glue on its sole. For 50 bucks got a sloppy glue job on both pairs of shoes and they did do a good job on the bag. Never going back:(