Told me he wouldnt work on my car if i bought my own parts because "if he's going to work on my car. He's going to make the money off the parts" rude and condescending Don't recommend read more

Don't-Complete rip-off. Suspected transmission issues, diagnosis was new PCM. Paid for new one and a week later car had same issue. Went back and was told it was a key fob issue this time. In phone call communications throughout the process I was hung up on twice and had to continuously follow-up on service as he did not have a sense of urgency. Suspect that the PCM part was never replaced and the key fob issue was the problem the whole time. Avoid this shop! read more

I scheduled to take my car in for a trans. Shift problem. One shop said it was the down shift solenoid that needed replacing. You can shift it manually and it works perfectly, pull to a stop, it would not downshift to first. The counter person spent 5 min, took it for a test drive and said the transmission was shot and for $3,000.00 he would replace it. When I asked a question about the solenoid, he got pissed, stated he had 35 years experience and walked away saying get the car out of here. Wow. He was rude and condescending.Very two faced. Having been a mopar mechanic since 1972, I would have thought he would listen to my questions but this was not to be. read more

Best guys for the job! I'm a young female so naturally I feel very uncomfortable dealing with auto mechanics. But not these guys! A professor of mine recommended them a few years ago when my starter went out and I've been visiting them for all of my mechanical needs ever since. The mechanics at Parkland Transmissions and Automotive inc have continuously gone out of their way to help me out. I'm totally grateful to them and glad I found them. They always do a great job and the best part is no surprises. They're a small shop but they have excellent customer service skills and are wonderful people. read more

I'm done with these guys. I am ending my 20 year relationship with this shop and I would highly recommend that you do not bring your car here. I've always liked Parkland Transmission, but that was under the previous manager Jim, who has now departed. Prices were on the high side but it was worth it for the service. Now, their service is just plain awful. I took my car in for an oil change. This led to a recommendation to do my brakes. I agreed and signed a contract to do the front brakes. Well, they did the rear brakes without even getting my permission. They said they would take the amount of my next service. Yeah, right. And to top it off, the brakes squealed and I had to take it back in. I let them pick the day for the service as I wanted it to be done right and not have to wait around all day. Well, if you aren't waiting in their waiting room, then they just forget about you. I called the shop three times before getting an answer and then Rick gets all nasty and rude with me on the phone, yelling at me to come and pick up the car. Seriously? This is not how you run a business. We're done! read more

The worse shop ever everyone please stay away from this shop really bad service I paid $900 for a new clutch and I provided the new clutch. I had to bring back 3 times first cause they forgot to tighten my tie rod then they lost my locking lug nut and left my belt so loose it rattles very loud. When I returned my car again he told me he wouldn't touch it for free. This GM needs to be fired and they haven't heard the last of me my wheel could have came off and killed not to mention it took him 2 weeks to start on it just stay away trust me you will be sorry read more

The worst shop I have ever dealt with , they said they called me when I never got a call to get my Tow truck out , then they decided to tow my truck out to lucky towing I'm sure they have a kick back to tow customers cars out of their shop . Then when confronted with why they towed my tow truck out , all they can say is get out of our shop . Worst place ever !!! Don't go here . One of the employees got in my face and tried to punch me and spit on my car windshield . My mother and brother were witnesses and also were harassed . Still have broken truck with a $4000 tow bill. Worst communication with customers , who gave them the right to impound my truck that was left in their possession. They are responsible for it . I get a bill from lucky towing saying my truck has been impounded from the shop which I left at to be worked on . The manager knew I was looking for a used transmission and said it's ok to have truck cause they barely use the commercial lift I've never been to a shop that threatens their customers and almost got punched in the face and employee literally spit on my window . Small claims court !! read more

HIGH PRICE, POOR WORKMANSHIP, AND BAD CUSTOMER SERVICE. Talked my 70 year old disabled father to have a mechanic walk through his truck to make sure he doesn't end up stranded on the side of the road. Took it to Parkland Transmission and asked them to run through it and make sure everything was in working order. Bill came to over $1500. One week later the distributor fell off and stranded my Mom on the side of the road. The new mechanic who fixed it also noticed the spark plugs were bad along with the spark plug wires. Two weeks later the radiator they supposedly pressure tested blew up and left my parents stranded again. Another mechanic who fixed it this time noticed that the fan had obviously been broken for a long time and asked what exactly did Parkland Transmission do? He thought it was odd that the top radiator hose had been replaced but not the lower hose. My Mom called regarding the poor work- and they did not bother to call her back. FIND A DIFFERENT SHOP. read more

Jim and his crew are amazing mechanics. They take pride in what they do so much so that they go above and beyond to make sure things are done right. They went as far as painting some of the parts on my truck so they would be nice and clean looking. They are very thorough on what they do and how they do it. I will never use anybody else but Jim and his crew. read more

PRICE GOUGING CROOKS! If I could give this place a big fat 0 I would. Not only did they charge my mom $160 for a "diagnostic test" but the test took 6 days and was WRONG! When she first brought the car in for some hard shifts they said that it would be $100 for the "diagnostic test". They told her it was her alternator, serpentine belt, and tensioning. and that it would cost $875 before tax to have it fixed. When she asked what it would cost if they just did the alternator he (JIM) fumbled everywhere and said "let me count, Ummm $675 before tax." (Obviously a number he pulled out of his ass). When she got to the place to tell them that she would be taking it else where they added an additional $60 to their "diagnostic testing price" including a "waste handlers" fee. What waste did they have from hooking one computer to another? Your guess is as good as mine! Once we got in the car and read the receipt it also had someone else's diagnosis on our sheet that included an oil pan leak amongst other things and codes that had nothing to do with our car. So after we finally got her car from these crooks, we took it to 3 different places to have the alternator tested and it was fine serpentine belt and all. And for good measure had the oil pan checked. It was just a little low on transmission fluid and needed a engine conditioner. Which cost her less that $100 after being charged to have her car stored for 6 days. Whatever you do DONOT GO TO THIS PLACE THEY ARE A RIP OFF! read more

Never again, tried to repair a friends car four times. they charged them two to three times as much as anyone else. They finally went to meridian transmission. they had to pay again, half of what Parkland charged and it worked first time and it still works great. They can not afford to sue parkland, so I guess the crap win out again. So avoid these people. A few of my friends have gone here and bad news each time. Especially beware of their fast talking manager, he will offer you the greatest job and will not stand behind the work. read more