A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

My family has been coming to this Bucky's for over a decade when automotive mishaps have happened…read moreto our vehicles. They helped us majorly again today when a car battery died in one of our vehicles. Bucky's got us in the next day diagnosing and fixed the problem for free. My wife practically had to force money as a tip on the manager who helped us. I have had a lot of adventures with auto mechanics but this Bucky's has always been dependable and helpful. Fair pricing and honest. Really my best experiences with auto mechanics have been at this location. I can't speak for other Bucky's but this one is our go to when we need anything with our cars. There's also a really neat bowling alley across the street with a great restaurant and miniature golf. Many times in the past I have gone across the street to Tower Lanes to eat breakfast or throw a few games while the guys at Bucky's do their thing. Something to consider if you have a few hours to kill down there.

I am definitely a new customer. They're honest and try their best to help diagnose and correct the…read moreissue.

Alright so I got recommended Mario's shop. I needed a clutch replacement on my car and like anyone…read moreelse was nervous about someone not doing the job properly or jerking me around. The reviews looked good so I gave him a ring for a quote. He gave me a very fair price and was flexible on when he could get me into the shop. He got it done in just a day and did an amazing job, updating me with pictures along the way. I would definitely recommend Mario to anyone needing a fair price and high quality work done on their vehicles! My car now feels amazing and is fun to drive again

Brought my car in for a headlight with burnt wires and the owner hooked me up with a good deal and…read morefixed everything in 3 hrs

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

Took them 5 times to NOT repair my exhaust and charge for a tune-up that fixed nothing. Then…read moretransmission broke while my car was at the shop. Bucky's Corp. manager declined to make things right and now I'm pursuing other options.

came in because a different shock didn't install my new coil springs in properly on one side as it…read morewas sitting at an angle and hitting the lower control arm, paid over 300$ to have them take it apart, say everything was installed properly and put it back together. went to a more competent shop in sumner and paid just over 100$ for them to say the top of the coil wasn't seated properly, easy fix. these guys don't care

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Stopped by this coffee shop prior to running errands in the Tacoma area. I was excited to see that…read morethey use beans from a small roastery located behind the building, but that's as far as the greatness goes. This is a smaller coffee stand so I wanted to support instead of going to somewhere like Sbucks, but maaan. We were in line here for literally 30 minutes. I would've left but had someone in the front and back of us. Our coffees tasted pretty average and the smoothie we got my son was super thick but eventually melted a little and thinned out. Great concept to have the coffee shop attached to the auto shop, but they definitely need to staff this place a little more appropriately for the amount of business that comes through on a busy road.

I never leave reviews like this but unfortunately the older blonde lady who works here is not very…read moreprofessional.. she seems more like a McDonalds drive thru worker in the sense that she does not communicate at all during your interactions and she just wants the orders made fast (although it still doesn't happen with her) and doesn't care to converse, almost just robotic. "What are you getting today?" and nothing more. Also the coffee does not taste very good at all. The younger individual working with her is also seemingly rude, or just very unenthusiastic. He just hands you the drinks with no effort in a simple "have a nice day" or anything just silence... very odd. I have never been to a coffee stand where they don't at least say "Hi how are you?" I'm not looking for a whole in depth conversation but geez a little customer service spirit could help these two a lot. I've been coming here for a while but these two must be new or i somehow evaded their shifts until now because wow.. But i will say aside from these two i ran into today, the other girls that work here are very nice and make amazing coffee. I usually come in on Thursday-Sunday mornings and the young women who works those days are very upbeat, friendly, timely, and the coffee actually tastes the way it is supposed to. My note to anyone reading this review.. do not go in on the early morning on Tuesday.. or if you see a young male, or older blonde woman working i would just go elsewhere. Any of the other workers are a much better bet though. Never a bad experience until today with these new employees (new in my experience since coming here)

I brought a car to Simmons today for an inspection before my daughter purchased it. The technician…read moreassured me they would include photos of the undercarriage, as I wasn't allowed in the shop. After a quick 15-minute inspection, they claimed the water pump needed replacement--even though the car has only 39K miles. They said it had leaked previously but wasn't leaking now. $500 to replace. They also recommended replacing the cabin filter for $112, even though it's a $10 part that takes about a minute to change with no tools. The oil change was priced at $91 for just four quarts of oil and a filter. When I received the inspection report, the promised undercarriage photos were missing. The technician claimed they "wouldn't post" and had been deleted--yet other photos were included. This wasn't a true pre-purchase safety inspection but rather an exaggerated upsell on repairs. I usually don't post reviews, but this experience needed to be shared.

As of 4.15.24 I give a zero star or negative if I could. My husband got his car "fixed" here two…read moreweeks ago. For his car. Overheating he paid $5k two weeks later his car is over heating again and on top of that all the oil leaked out of his engine. He's never had an issue with oil leaking this is crazy. We've been cheated before and this has the makings of being cheated out of thousands again. I'm truly disappointed we thought this shop was going to be the exception. Unfortunately it is not. I'm still hoping they will make it right but we will see. As of 4/22/24 update. I received communication from I believe the owner they arranged to have my husband's vehicle picked up within 45 minutes within 24 business hours they fix the problem. It fell under their guarantee so we did not have to pay for any of the repairs so far so good we just received the vehicle today, I am very impressed with how they handled and the situation and how quickly they handled it