I followed my favorite hygienist, Heidi, who was transferred to this location after her office…read moreclosed a few years ago. Since then, Dr. Akins has done 3 crowns and 1 root canal. In the past I would have food get stuck between my teeth where the crowns were, but Dr. Akins fixed that issue. I was having to floss 3 times a day for years and now I only do it once a day at night. They explain every single procedure to me and show me the cavities on the X-rays. They have gained my trust. My children also have had great experiences at this office.

Over charge say they check with insurance and the procedure is covered then after the work is…read moredone you owe because insurance won't pay

Great dentist. Allocates plenty of time so you don't feel rushed out. Always makes time for you…read morewhen you have an emergency.

I followed Dr. Leppo to this office which is a lot farther than my last office was from me. But he…read moreis so worth it. I have a big fear of the dentist and I spent my first few consultations crying in his chair. The whole staff was so gracious and patient with me. My teeth were not nearly as bad as I thought but the scars from childhood scared me anyway from being able to just go to the dentist and not worry about it. Dr. Leppo made me feel as though I mattered and that he understood my fear. He made it possible for me to get my teeth back in order and I am so grateful. Now I look forward to going to the dentist even though there is still some fear there because I know I am in good hands and that he is going to take care of me! Even my husband thinks he is great because I no longer avoid the dentist and Go without a fight lol!

So, I already enjoy going to the dentist because I love leaving with white teeth! Honestly, even…read moreteeth bleach strips could never. However, this experience was even better than any of my past ones (surprising, I know). I met Stacy! An employee filling in from a different location and let me just say how pleasant she makes a dentist appointment! She's beyond sweet, genuine and very caring. She goes the extra mile for her patients to ensure they're comfortable. Plus, she's gentle and communicates very efficiently! If someone is scared of the dentist, she is the perfect person to see. I hope she comes to Eureka Family Dental permanently because she is a Face id love to see around more often! Even just in general conversation she lifted my mood and a bit of my self esteem. I always recommended Eureka family dental as a 10/10. Especially after a different office ignored my concerns and wouldn't re-evaluate me post wisdom tooth when I knew something was wrong (double dry socket). I wish I would have found this location sooner but it's better late than never!

No waiting. Friendly and professional staff. Cleaning and exam were thorough and quick.read more

Dr. Klohr is an excellent dentist. I have gone to him multiple times. I have never been a fan of…read moregoing to the dentist or doctor, but his approach (thoroughly explaining the process of your procedure, coupled with a gentle touch) has always alleviated my anxiety or concerns. I may leave with a numb mouth sometimes, but I can smile knowing my problems were fixed.

This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

I ended up coming to this office after my awesome dentist retired. My wife chose it based on online…read morereviews. Dr. R. struck me as a bit of an oddball when I first met him--almost overly cheerful. Over time, though, that demeanor seemed to fade. I never felt like my dental needs were truly being addressed; it often felt more like my teeth were being prepped for future repairs. Then came a visit where he told me I needed a root canal on a healthy tooth. At the time, I didn't question his opinion, but I had my doubts. My understanding is that root canals are typically necessary when a tooth is significantly compromised. At my most recent visit, a molar cracked, and I immediately had that sinking feeling: "root canal." I was right. When I told him I wasn't on board, he simply stood there tapping his foot, waiting for me to give in. I told him I would be seeking a second opinion--and that's exactly what I did. My new dentist confirmed that a root canal was not necessary, as the tooth was still healthy. Unfortunately, that experience caused me to lose all trust.

Never again! They accepted my dental insurance which is one of the best then years later claimed…read morethe insurance company had and audit and said I was not covered at the time, even though I was and the dentist's office will not even set an appointment unless they first verify your insurance coverage. Then tried to send me a bill for it!! AVOID THEM!!

TR does a fine job. A bit on the expensive side but the work quality is outstanding and the people…read moreare very pleasant. The office is well appointed. They are very up to date and provide patients with all the knowledge needed to make good decisions. I have gotten used to the corporate nature of the office and do not expect to see the same doctor each time but I know those who rotate now and that is fine. Overall my satisfaction has grown with each visit. I trust them with my care.

The first appt. and cleaning were fine. They took several xrays and the hygenist did a great job…read more The dentist recommended I have multiple fillings replaced because the existing ones were "loose". They also recommended a crown for one of my back teeth that had lost a filling. He didn't fill it but rather waited for me to come in for a new crown. The cost estimate was pricey so I had to hold off on the dental work. 6 mos. later, still needing a filling, I had a cleaning, which was a terrible job. The hygenist didn't even floss me at all, ignoring my bridge and gums. I was very disappointed with the "cleaning". The dentist came in and ended up filling the hole in my tooth, which he'd wanted to crown before. All my other "loose" fillings are still intact just fine. I feel like I was going to be ripped off so I now have a new dentist.

I am at Cornerstone more often than I should. After 50 years of very bad practices on dental care…read moreand a severe case of dry mouth for the last 5 years or so, I have learned dry mouth is a breeding ground for cavities .The staff are doing their best to help me get more years of being able to chew my food. I don't remember the names of all the staff but that isn't important. They all are exceptional at their jobs. I had another 4 cavities filled today. I do have one name to share, Marcie, I informed Dr. Wilson that I want Marcie to be my personal numbing artist. I have had way too many needles stuck in my mouth over the years and lots of pain to go with them. I tensed up when Marcie came in room, she raised my lip and before I realized it .she was done. Thank you Marcie and Randall Wilson and the most pleasant staff of professional smile makers. Thank you for the opportunity to give a review.

My family and I have been patients of Dr. Randall Wilson/Cornerstone Dental for more than 2 decades…read morebecause of the such high-quality dental care we continue to receive. My reason for first becoming Dr. Wilson's patient was to get a 2nd opinion when my new dentist (at the time) told me I needed to underdo some expensive dental procedures. Dr. Wilson quickly diagnosed the procedures as unnecessary saving me a small fortune. Over the last 20 years, my extended family and I have continued to get our every 6-month teeth cleanings because most of the Cornerstone dental hygienists are top-notch putting in extra effort in removing as much plaque and tartar as possible to prevent tooth decay and gum disease. One of my favorite hygienists is Kerri because she does such an outstanding job each time. While you can't schedule a teeth cleaning with a specific hygienist, I always feel very lucky when I'm one of Kerri's patients. Over the last two years, I've had to have some expensive dental work completed to address two of my lower molars (with fillings) finally becoming brittle and wearing out (after over 5 decades of use). Dr. Wilson and his staff did an outstanding job crowning these molars, and they ended up being a much improved and well-worth-the-investment upgrade. Lastly, my family and I have always been impressed with how well Cornerstone Dental is managed, which includes patient appointment scheduling, high devotion to cleanliness and using modern technologies and best practices, procedure billings, and employee professionalism and friendliness.