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    John Rottschalk Dental Group

    3.8 (13 reviews)
    Closed 8:30 am - 5:30 pm

    Services - John Rottschalk Dental Group

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    John Rottschalk Dental Group Photos

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    Ask the Community - John Rottschalk Dental Group

    Associated Pediatric Dentistry

    Associated Pediatric Dentistry

    4.8
    (18 reviews)
    1.5 mi

    Always a pleasure to bring my brood here. They handle my eldest-who's the most difficult- with ease…read moreand patience. Always ready with a smile and warm greeting. Quality care with amazing results. My kids love going to the dentist now!

    Not sure where to start with this review! We were overly excited to take my son to this dentist…read morebecause it's very kid friendly. The office decor is super kiddy and very colorful. My son who's very shy and attached to us (parents) wiggles down and went to go play with other kids which is shocking to us a bit. So that's the positive side! Ok, now here's my mistake. Our dental insurance covers almost everywhere but apparently this place was out of network. Ok my bad, I should have checked before I got there. But they way they treated us was so poorly. The assistant seemed like she didn't want to take care of us at all. She was waiting for the "OK" if our insurance covered or not before she took my son back. And the big guy at the receptionist desk was just bluntly rude and stuck up. He had that I'm better than you kind of attitude. Also, front desk people were dressed like bums. You would think you would have your staff dressed more appropriately and no it wasn't a causal Friday. Another thing is after the visit with the doctor, generally kids get to pick/or given a sticker or prize. Nope not my son, he didn't exist to them apparently. Anyways, the other positive thing is that Dr. Rice was fantastic! He was very friendly and attentive. It would be nice if his staff was trained the same way.

    Photos
    #APDbravepatient
    #APDbravepatient
    Associated Pediatric Dentistry

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    Dream Dentist

    Dream Dentist

    3.9
    (15 reviews)
    1.3 mi

    This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

    After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

    Photos
    Before and After photo of actual patient of Dr. Sarah Thompson.  Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.
    Before and After photo of actual patient of Dr. Sarah Thompson. Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.
    Dream Dentist
    Dream Dentist

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    Fountains Family Dentistry

    Fountains Family Dentistry

    2.7
    (12 reviews)
    1.1 mi

    Needs zero stars. The worst dental experience of my life. The rabid dental assistant should find…read moreanother occupation, perhaps shucking oysters. Very rough, and when you complain, she calls the dentist in to give you more anesthetic. Took days to wear off. Called me at home screaming at me for not wanting to get crown done after oral surgeon told me not to do it. Not sure if they work on commission. Had a tooth go bad and was in horrible pain. She wouldn't ask dentist for pain med as it was too big a hassle. Let me go to the ER instead. He might be ok with a different asst, but she seems to run the place. Do yourself a favor and go anywhere else.

    Its a shame i didn't even get to my appointment. In the middle of filling out new patient forms I…read morehear a voice saying "come with me my friend" I look up and see a finger pointed towards me and telling me "not you!" Alright, whatever. I went back to filling them out and the receptionist asks me for my insurance card. Being military Tri-Care does not have dental cards. They use our ID numbers to process. She proceeded to tell me they are unable to process me without it. I shared that that wasn't true. "Excuse me?" with a very thick attitude. I repeated myself but couldn't explain further because i was being told "well let me just get my manager for you" How would one want to be seen at a place where they don't want to even help you before you see the doctor? No thank you.

    John Rottschalk Dental Group - pediatric_dentists - Updated August 2026

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