Thanks to Marcus I got to walk away with a great car at a great price! ---------------- read more

This place doesn't even deserve a 1 star. Horrible, Horrible people yo deal with will take your down payment get you into a vehicle that breaks down one day later, and won't even pay to have it towed back to the dealership, say it's fixed breaks down another day later, and won't try to get you into something else considering you put money down, and definitely will do everything not to give you your money back so you can go elsewhere. I'm letting everybody I know to never go there and do business with any of these people. A very shady unprofessional company. I also will update my review periodically so people know. THEY SUCK!!!! read more

Don't buy a car here. They state that they have a military discount which amounted to approximately 2% ...should be considered disrespectful. The administrative fees are advertised as negotiable, yet the sales manager acted as if taking off $300 was going to bankrupt the dealership. Elementary protocol such as delivering a washed car with a full tank of gas did not apply. No 2nd key, but the salesman agreed to pay for half of the cost on making another one. I have yet to see a dime despite reminders on our agreement. read more

We were interested in a Subaru for my daughter. We were emailing a salesperson with our questions and decided to make the 100 mile drive to check it out. I checked the website and saw that the price had increased by a thousand dollars. I emailed the salesman about the price increase. He stated it was underpriced. He also said they had "found" a thousand dollars in repairs that were needed but the price was negotiable "in person". I told him I had no reason to drive a hundred miles after they tried to scam me out of a grand. We found a better vehicle at an honest dealership. read more

A Truly Meaningful Experience - Thank You, Nate This was our second time working with Nate, and once again, he made the entire experience feel smooth, thoughtful, and genuinely human. This wasn't just about buying a car--it was about finding the right vehicle for my mom, someone very important to us. Nate understood that from the start. He went above and beyond to make sure everything was taken care of before we even arrived--bank approval, paperwork, all of it. There was no waiting around or stress. We simply told him what we needed, and he made it happen without hesitation. Nate treated us like family, not just customers. His care, professionalism, and attention to detail meant the world to us, especially with something so meaningful. We're deeply grateful for how he handled everything. Nate has been my go-to for the last two cars, and when it's time for the next one, I truly hope he'll be there to help me again. read more

Slimy! Sales man Nate told me facts about the dealership when I asked specific questions about the status of a vehicle. I asked when the car was acquired by them and he proceeded to tell me how many cars were on the lot and how long they've been in business. When I proceeded to ask more questions about the car, he said "I can only give you the answers that are true". I already assumed you would answer truthfully... because the alternative would be lying. Totally shady and full of it. I guess that might work on some people, but I didn't even get a chance to look at the vehicle before I was totally turned off and grossed out by the stereotypical car salesman tactics. Definitely want to avoid that sticky place. Yikes! read more

Shady business. They are not honest about the condition of their cars. Walked in just to walk back out

Great selection. So what? Every car I looked at had "as is, no warranty." When you push that many cars, I expect you do to inspections to make sure they're safe and of at least minimum quality. I'm not asking for a new car warranty, but I expect at least a six month one. Only that shows confidence that they're selling an honest product. read more

Overall, I had a good experience purchasing my car at Parkway Auto Center. When I bought the car, I noticed soon after that the touchscreen was "ghost touching." When I called Shayne, the manager, he was very responsive and helpful, and he worked with me in installing a new touchscreen. We decided to split the cost for the touchscreen, which I felt was fair (considering I had already bought the car). They understood that it wasn't completely right to sell a car with a faulty touchscreen and were very professional in handling the situation. Overall, I am happy with my experience and I recommend Parkway Auto Center. read more

Nate was absolutely the best salesman no pressure and very upfront and honest!!! I will absolutely be recommending Parkway dealer Deer Park!! Nate in sales and Pat in finance were awesome even a week later with follow up questions read more

Parkway sold me a car with a bad engine. Refused to budge on the price. Made us pay for the cracked windshield and 3 months after buying our car we had to replace the engine completely. I ignored all of the bad reviews and wish I wouldn't have. I'll never buy a car from here again. read more

I bought a vehicle from this dealership. All seemed well. I had just gotten in an accident and the kid who hit me totaled my vehicle. I bought a used subaru. All has seemed fine, except they only go through a local credit union known for doing sub prime lending and the interest is absolutely outrageous, I should have asked around though and went with a traditional dealership. Well... 3 years later maybe 4.... When I bought it I should have known with the miles to ask them to replace the head gaskets before I bought it, they did not, and... vehicles/especially Subaru's are known for needing new head gaskets at 165K miles. Well..... I was on my way to the grocery store the other day, check engine light came on. I stopped at O'Reilly and they read the error for me. I know what I need to fix, great. Well at the top if gives the mileage of my car as MUCH more than is on the odometer, by 40K miles. Pretty sure these jokers sold me a vehicle with a rolled back odometer, that's fraud. Dear dealership, if you'd like me to remove this review you're always welcome to contact me and replace the head gaskets and fix the current issue AT THE LOCATION OF MY CHOICE, not yours, and I will be contacting the correct department to report this if this is not addressed. read more

By far the best car buying experience I've ever had-and I've had a lot! I've had a couple negative experiences in Spokane, so I wanted to get out of town a bit. Deer Park is away from the business, but still very convenient. Parkway has a lot of quality vehicles at prices that best Spokane. While I was there I overheard a couple that said they had just driven from Colorado. Marcus was informative, low pressure, respectful, and efficient. They do t drag out the process. They are always on top of each step, trying to avoid lag time. They have relationships with the local credit unions, which came in handy. The owner was also a good guy. When you decide on a car and price, you aren't carted away for some high stress, abusive push to purchase an extended warranted. I was offered it, declined, and that was that. Do yourself a favor and give Deer Park, Marcus, and Parkway your business. Or at least check out their Website before going somewhere in town. read more

I do not recommend this place, they sell busted cars and do not disclose known flaws. I bought a 2010 Toyota Prius from these guys the other day. First off no one wears masks and the salesman tells me he just had covid so he's "immune" (not how covid works btw). The other salesmen looked sickly as well. After driving off the lot I realized that both the driver and passenger door locks were broken, the volume on the stereo only works intermittently and the ac randomly starts blasting hot air. They would not allow me a full refund, which is sickening. Thankfully they repaired the door locks (a necessary safety feature for ANY car, especially for $8000. As far as everything else I'm on my own for all the mechanical failures. Shady guys, I don't know how they sleep at night. Check out all the other reviews. read more

Went to buy a 2017 Nissan 370Z convertible today, but the Convertible Top didn't work!!! The car only has 3,745 miles on it. I asked them if they were going to fix it, they said," don't think so"!!!! That it cost to much to fix, like $14,000 they said. They are a multi millions dollar dealership and to cheap to fix it! I will never go back there & I recommend everyone also avoids this dealership!!! That staff was nice but who is going buy a convertible that dose not work? read more

Zack was our sales consultant, both he and the whole team were extremely professional and kept things fun. It was a delightful car buying experience. Lots of inventory and finding what we wanted took no time. Do yourself a favor and check this team out. read more

DW was my salesman and he is the worst salesman I have dealt with in the 14 different cars I have owned. DW lied to me about the car being checked by a mechanic. When I checked with the sales manager Jim, I was told that a mechanic never looked at the car. I asked for an apology for being insulted and lied to and Jim basically told me to f off. read more

Attention read all the way One of the most trash experience I have had ad I don't recommend I do not want anybody to do business here they sold me white Audi Q7 I drove home the next day all the failed code pops up the engine had miss firing bang 1, water pump failed , thermostat failed, right side headlight not functioning, pressure line hose broke and etc. what they do they delete the code and sell you the car please for love of god stay away I got scammed I don't want your hard earned money go to waste read more

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I called Parkway Auto center today and spoke to Mark Jones. He is internet manager and contacted me 4 days ago telling me he still had car available if I wanted to call them. He included contact number. I tried calling and even emailed and since I received no response for 4 days I figured they did not want/need my business. I finally got a hold of them today and Mark Jones told me he had too many emails to return mine. I asked Mr. Jones if truck could be taken to local Chevy dealer for prepurchase inspection. I explained that I would be flying from western WA and did not want any surprises. on the way home 5 hours away. I also said I would be paying for inspection. Mr. Jones told me that Chevy dealer is 15 miles away and his boss would not like it if they put 50 miles on one of their vehicles. Lets see now...truck currently has 166,935 miles on it. Do you really think more 30 miles on it will damage truck? Prevent it from being sold to others? It is obvious that they are hiding something wrong with this vehicle. Buyer beware read more

As the majority of the lowest reviews state, transmission issues are what bring me here today. From the moment we bought the vehicle it has sat with issues more than be driven. It rattled. The ceiling leaks with wet weather. The speakers quit working. It Over heated. It completely shut down on us twice. And finally is yet again undriveable with the diagnosis of a bad transmission which was the culprit to all previous issues leading up to this diagnosis. I called the first time issues arose to someone stating there's nothing their shop can do, they don't look into sold vehicle issues and told us to bring it to a shop on our own. Mind you we paid 15,000+ for this 2015 Chevy Suburban. And have spent thousands more since then paying for nonstop issues. It's ridiculous this dealership continues to sell vehicle after vehicle with bad transmissions to people, to their children & to families who rely on reliable transportation. I have a family of 8 and we thought we were lucky with this large sized vehicle only to find within this short amount of time we've had this vehicle it has given us more issues than any of our previous vehicles. The estimated repairs for the transmission are an additional $6,500 after already paying soo much for this vehicle in the first place. Of course I called yet again to speak with Marcus who set us up with the deal. He "sounded" apologetic and said he would try and do his best to help then forwarded us to their GM Ryan? Who called me back and without remorse questioned the issues the car has had and when our purchase was. After which he said it's passed their window of helping in anyway. All the issues were due to regular maintenance and it was out of their hands. He did not have any regrets with our paying 15,000 for a lemon vehicle. He has no care that this is our source of transportation for my employment. For my 6 children their school amd doctor apppointments. For my sister and her deteriorating health appointments. For my children's extracurricular activities. For our family gatherings. He doesn't care that this expense drained our savings in hopes that it would be as great of a vehicle as they portrayed it to be only to be a bad lemon with an additional expense of a transmission we can't afford after already paying thousands and thousands of dollars at an establishment that only cares more about their profit than their customers or their families well being. I wish they'd be willing to work something out with us after seeing how troublesome this car has been time and time again since buying it . . . But as you can see from my review as well that of many others who've been sold a bad lemon, they gladly took our money and left us with the problematic vehicles to take care of on our own. If you can help yourself try and buy from another establishment that'll actually try and work with you. That just may give a damn that you have children to care for and reliable transportation to rely on. Breaks my heart there are people, no vultures, out there like this. And before they post their bit of empty apologies and talk of you don't know what to expect with used vehicles . . . You can be assured to expect that they will not hesitate to do the same to you. My advice, find another dealership if your on the look out for a reliable vehicle. read more

I want to preface this review by stating I do not typically post negative reviews for a business. I am aware not all have negative experiences or even the same expectations of service so I take it as a lesson learned and simply do not give that place my business in future. With that being said - In March of this year my adult daughter and I went to Parkway looking at a specific 2013 Dodge Ram 1500 Truck. My daughter test drove the truck with my husband as a passenger. Things looked okay though we were advised it likely needed a battery. We provided money down, and we purchased the truck. As they shared so we expected the engine light triggered for the battery. They replaced the battery and advised if we had any other issues within 30 days we should return. Within days the engine light was back on signifying an evap issue. When contacted the dealership either ignored calls, said it was not their problem, or reminded us we purchased as is despite being within the 30 day window. We did add a warranty and GAP coverage as well. We changed out multiple parts to try to correct this evap issue to no avail. We recently took it to Lithia for the evap issue and several recalls that had not been corrected as our warranty stated the evap system should be covered. Once Lithia's mechanic took a look he discovered over $12,000 of issues. Evap system needing a repair to a connector, the recalls, struts, CV Axel to the PU, transmission cooler line leak, and flushing fluids. The CV Axel issue means it is not safe to drive. This truck is worth about $8000. Parkway sold us a lemon. In less than 9 months this truck has been one expense after the next with absolutely 0 assistance from Parkway beyond the battery. I am disgusted. We moved to this area from a large city looking forward to being a part of a community that takes care of each other and I will admit Parkway has made me rethink things. I will never give them business again and honestly you shouldn't either. read more

Parkway -- this is THE place to find your new-to-you car. the level of service is outstanding, from the minute you step in the property to whatever time you spend with the finance team. but, to be honest, the thing that has brought us back twice to purchase family cars is Steve Foreman, salesman extraordinaire. want to work with a walking encyclopedia of automotive knowledge? Steve is your man. want an honest conversation about the pros and cons of the vehicle you're looking at? Steve. whatever you're in need of, Steve's going to help you find it. everyone at Parkway is great to work with. they go out of their way to make sure you're not only being taken care of, but that you know they are working hard to make your time there efficient. if you need a car or truck (or RV or van, etc.), head to Parkway, ask for Steve and get ready to walk away from a used car experience with a smile on your face. we've done it twice and will be back for more smiles in the future. read more

The car market is wild right now. I have shopped places local in Idaho, but was drawn to the incredible deals at Parkway Auto Center. More than the deals, my salesman had integrity. Nate shared he's been selling cars since 1998. Nate did not try to sell me cars out of my price range. Nate did not push cars with defects my way. Nate worked with my budget and advocated for what I desired in a vehicle. Thank you Nate! The car is a dream! I recommend Parkway Auto Center to all my friends and family. read more

My friend went here based on a couple of car models she saw on their website. She called ahead, arrived on time, yet the salesman had no idea what models she was talking about, he had no clue as to the inventory, and then proceeded to do nothing but comment on her breasts and flirt heavily. When she finally got another salesperson to assist her with a test drive, they lost her driver's license for two hours (found it in the printer), and lost the keys to her own car (which took another search). She called the GM the next day to complain about her treatment and not only did he not give a crap, he proceeded to insult her as well. Stay far, far, far away from this dealership, they are rude to customers, way overpriced, and honestly it is amazing they stay in business. read more

This business had a 2013 GMC truck for sale for a very good price. The business had a 3.7 overall score. Most of the complaints involved the cars needed a lot of repairs and the dealer covered up how bad they were. Some said they should have took it to a mechanic before purchasing. There was also statements about not contacted you back or lackluster sales staff. I experienced the not calling back when they said they would during my transaction of buying the truck but were always nice and apologetic about being busy. Better then being pushy. So I worked out a deal where I buy the truck and take it to a mechanic for inspection within 150 miles roundtrip from the dealership and within the same day of purchase. I am a few hours away from the dealership so was working the details out over the phone. I arrived at the dealership and met the salesman who came in on his day off. When I made the appointment he did not mention it was his day off. I overheard another employee ask why he was in today. I looked the truck over and did a short test drive because I had a mechanic lined up to look at the truck. I liked it enough to buy and take it to the mechanic. I left it with the mechanic while I went to eat lunch. When I came back the mechanic was not able to perform the test he promised he could do. Listed 11 small items needed to be fixed with no dollar amount to fix anything because I was not having him fix the truck. When I got home and was showing my friend the truck, I opened the hood. He took about 20 seconds to find 3 sensors not hooked up. We looked under the truck and it was the emissions had been deleted. Nothing on the exhaust but straight pipe. The other bad thing was the dealer cleaned around the wheel wells and frame that you could see standing by the truck. Underneath the truck was layers of dirt/manure and some hay caked onto the underside of the truck. The real funny part is the dealer spray painted the wheel well, frame underside of truck with black paint to cover this up. Even some overspray on the newer exhaust. So after a couple hour for 3 days of scraping this crud off and cleaning it up I am taking to a real mechanic to see if the emissions was deleted correctly. So bad part with dealer. Went out of their way to cover up the undercarriage by spray painting black. Who does that and why. Either clean it up or let customer see it. The biggest problem I had was with the mechanic at Terry's Truck Center. Promised me he could 1. Check injector flows (balance). 2. check compression 3. Check emissions 4. check transmission. When I picked up truck was told we do not have the software t perform 1&2. Number 3 not sure how they made sure emissions was working since it did not exist nor told me it was deleted. Maybe they did number 4. One of the 11 problems they noted rusty left rear caliper needs replaced soon. How can you miss all the black paint sprayed over everything but notice the one spot not covered by paint. The only thing I got out of them was $125 less in my wallet. read more

Don't go here for a vehicle. They sold us a truck that needed over $3k in repairs and I have had friends say the same exact thing.

Honestly, if I didn't take a look at the car and decide it was right for me I wouldn't have done it... It's a friggin Circus there. First off, we come in with a list of cars we want to look at. Not only did the salesman blow off the list we obtained from the website he was hard pressuring us to buy one completely different than we wanted.... Was the commission higher on this one??? We find the right car. With a ragged attempt from him. We looked it over. It came in under blue book value. Overall the car is great. While doing all of this our salesman take a call right in front of us... mid conversation with us. Ate about 15 minutes of our time while we were awkwardly waiting for him to finish. We came in later, sure I'll buy that we didn't hear back from the lender in time... I understand that takes time. About 30 minutes later while we're waiting to hear from the lender our salesman casually catches a call with a friend and sits chatting like a school girl for another 15 minutes... while we sat there awkwardly listening to his call..... so we have taken too much time today and we will hear back tomorrow. The next day the salesman calls back and says we're approved and it's time to wrap it up. We come in the next day and oh, by the way, they forgot they needed all this additional info from us... oh by the way we have to resubmit it.... We have no idea what this takes to submit it, and clearly the salesman didn't know either. A list of everything we needed to submit in order to see results would have been nice. So we little through that for 20 minutes or so and get the required documents. Now we wait. The salesman kept us waiting for 2 hours at the dealership. All to find out they wouldn't find out today.. In our two hour wait we witnessed 2 other sales taking place, both parties were promised it would only take a few minutes to find out from the bank. Both were pushed over the weekend like ours. Just out of earshot from his clients, I heard the salesman working on one of the other deals badmouthing his clients!!! Literally saw and heard him saying "what a cheap ass." I saw and heard a group of salesman talking bad about clients and other people through the door. I guess they think windows are sound proof? Crude gestures as well. 2 of the sloppy salesman came back in and started playing games with each other on their phones and bantering like teenagers. As I looked around I saw the two other parties looking at them in awe. Moving along. So we got pushed off over the 4th of July weekend Understandably. The 5th all the banks are closed. Sure. We were promised the 6th we will hear back in the morning and you'll have your car by noon. We waited... and waited. I called 2 times and my wife called two times, each time we were greeted nicely and assured "let me see where they are in the process and I'll call you right back." 4 calls in and no return calls... cool.... Finally the 7th we get a call back and wrap it up. We arrived about 1 hour later left with our car. A nice awkward interaction with the salesman. Then a failed attempt at being personal with the paper signer. What a joke. We were told our payment would be x amount. When we got the final quote sitting there to sign papers it was 30/mo more than agreed upon. A few crude jokes from that man. Not impressed.... 4 days later. Over 6 hours at the dealership. Terrible company, awkward situations, and rude salesmen. Overall it was a giant joke. I'll never return and I'll dissuade others from going here. read more

Purchased a 2015 GMC and discovered all of the exhaust emission equipment was missing within 28 days had a complete engine failure. The cost was 15000.00 and so far it has taken over 4 months and still no truck. Wouldn't recommend them for anything read more

I just moved out here from Arizona and found a dealership with what i thought were good cars and prices. The car I was interested in was overpriced by $2k and had extensive interior,exterior, and mechanical damage. When i brought these issues up to the salesman, he was anaware that they even had this vehicle and of all the issues. Then I got denied financing becayse i just moved out here. I'll be taking my buisness elsewhere. read more

This place needs a little education in customer service. I applied for financing on a vehicle, waited an hour before they said there would be a better chance without a co-borrower so they re-ran the application without the co-borrower waited another hour before they said the bank hadn't even opened the offer yet, left with the promise someone would call me on Monday. Monday came and went no call. Tuesday close to end of business called and was told I needed more for a down payment to be approved. A week goes by, I get the amount said needed for approval, call them back now I'm told the banks have flagged the application and it must be run with a co-borrower. Fine, run the application AGAIN, wait half a day to hear back finally called the dealership to be told the application was denied. Now I'm left having my hopes raised and dashed, mine and my co-borrowers credit have taken a major hit because of all the requests to run the application, and after all this I'm still left without a vehicle and now have to wait several months before I can even consider applying for financing anywhere else. This place has terrible communication and clearly doesn't care about their customers or selling their cars as it was like pulling teeth just to get ANY information or updates on my application out of them. My advice, go somewhere else and save yourself the headache and heart ache. So disappointed in this whole experience. read more

I do not recommend this place to anyone. My family went to go car shopping. The sign on the door upon entering said face coverings were needed. After entering, it was clear there was not a face covering on a single employee. There was no way we were going to get into a vehicle with a stranger with no mask at the height of the omicron surge. We asked an employee about it and he said they all choose not to. I choose not to shop there. They clearly don't care about the health or well being of their customers. We will never shop there. read more

DO NOT BUY FROM PARKWAY AUTO DEER PARK 1121 S. Frontage Rd. Deer Park, WA 99006 I recently purchased a 2013 Range Rover Evoque from Parkway auto in deer park on Sept 22,2022. We had traded in a 2011 Ford Edge Limited and purchased the a 3 year warranty through Alfa. The moment of walking in we were greeted with a room filled with salesmen staring at their phones or up at the clouds, so when we asked why no one had gotten back to us about our inquiry I was a little puzzled. Another customer came in and said the same thing which he was also replied with "short staffed". We also had to light the fire under the salesman when he was saying "maybe we can get you in this" and not starting any paper work. The car had some tint chip, chipped windshield, and an empty gas tank but when asked if they could fix a few very small things they said they could refer out and we could pay for them. The cars check engine light was on and when asked they said that it was a spark plug- knowing that wasn't a huge deal we said okay and purchased the car. I had set up an appointment for an oil change and safety inspection at Range Rover in Spokane to make sure everything was good to go. As my partner was driving into Coeur d Alene, on Sept 25, 2022 she noticed the idle acting strange and a weird smell. She stopped driving it until the oil change appointment on Oct 14, 2022. The service department called back with the news of three pages of problems totaling a little under 15,000$ worth of parts and 35 hours of labor that wasn't included in the quote. Spark plug wasn't on that list. We had called the warranty to see what they would cover and it left about 6,000$ out of pocket expense. We called the dealership and they immediately got defensive and said we knew everything that was wrong with the car when we purchased it. They called me a liar and asked for me to send an email containing the three pages from the service department. Parkway auto then called three days later and said to have the car serviced for everything the warranty would cover and then bring it in because the owner would like to take a look. We said okay and hung up. We called in to Range Rover Spokane and they said did you hear back from the warranty? And we had said no, and the warranty company sent out an inspector so that they could see the damages since they were so extensive and said everything wrong with the car was considered long term and was like that before we bought the car and that we were denied of the warranty as a whole. Leaving thousands of dollars out of pocket expenses. We went to Parkway auto with the car and as we approached our car salesman ran and hid in a back room and the person who approached us first warned everyone in the office. We had to wait for the sales manager who was on a test drive and when he arrived he was quickly approached and "warned" about the situation for then which he came in with a big smile as he laughed in our faces, told us to enjoy the car and call our lawyer. We were sold a scrap piece car and a voided out 3k warranty. Overall, I would never recommend ParkWay Auto in DeerPark, WA to anyone ever. The customer service was disrespectful, rude, condescending and dishonest. I will however go out of my way to warn everyone about this dealership, because of how poorly we were treated. ZERO integrity. ZERO cares about getting their customers in SAFE vehicles. DO NOT BUY FROM PARKWAY AUTO DEER PARK 1121 S. Frontage Rd. Deer Park, WA 99006 read more

My parents purchased a used truck from here and we later learned that they knew there was a significant issue with the truck when the dealership sold it and the dealership was not transparent about it. I can not recommend them. read more

They lied about repairs that were supposedly done on a used vehicle i bought for my son. The salesman told me they replaced the transmission. Our mechanic said the transmission is shot and it has various leaks. I expected some repairs on an older car, but they totally lied about what was already done to the car. read more

I was in communication with a guy named Nate for almost 2 weeks about a vehicle that I was really wanting to purchase, the only negative thing about it that he mentioned was that it was a FWD because normally those vehicles are AWD. I expressed to him about the troubles I've had with my current car the entire 7 years I've had it & was honestly scared of buying another car and going through the same situation Ive been in with mine & he assured me it'd be different. We finally got to the point where we looked around & that was our best option, so I let Nate know we'd come up and look at it. We get our baby and our older son all ready to go, get halfway to the dealership & he sends me a text saying "oh by the way, it's going to need a new windshield" I asked if that's something they were planning on replacing & he essentially said no, it's up to us to fix it. Haha WRONG. Not a single mention of this on their website, pictures didn't look like there was anything wrong with the windshield whatsoever, which leads me to believe that the breaking of the windshield happened on their lot & they were hoping that since we were already on our way, that we'd say screw it and buy the car anyways. We immediately turned around and went right back home. So unprofessional, all the reviews like mine should really really be carefully considered when going to this shit show of a "dealership" just don't waste your time! read more

I bought a commuter car from Nate at Parkway about a month ago. It was easily the best deal around for what I was looking for. Nate was exceptional to work with, he was super genuine which I appreciated. He had a lot of stuff already lined up for me prior to arriving so I didn't have to spend hours and hours there. Test drive included I was out of there in an hour and a half with the car. Nate came through with what I had asked and I appreciated that too. One of the things I liked most about Nate was how highly he spoke of his family. It was awesome to see someone so proud of them. 10/10, the cars been great, would do business again. read more

That place is the piTs. No wonder nobody else was there the 2 hours of miserable I suffered there. You would think this outfit would be nice to buyers no matter the price bracket they are limiting to but noooo...they treat u like a space alien and even if you,re old won't bring the dam cart to truck u around the huge place. Nate said, It,s our policy to not take the cart to the parking for clients. I was the only one there! They also claim they never do solo test drives. i would have had to drag the reluctant, recalcitrant NaTe buddy along getting Covid germs bombarded thru out. No masking going on at car dealers. They, being in the low 10 percentile of intelligence think Covid is for sissies..and the old apparently.!!! I will say I was in a awful snit because the car I went to Spokane to get was sold I'm betting is a fake one they lure u in with....and another lot I wanted to see was impossible to find ; O'Day Auto. 44 --something Div. man it hides well. SO, I drive cleeeear up there and they go, cheap.cars? No got. !!! Funny, I had 6' I was going to look at. You trade e mails with a good chap named Mark and run up there on the super highways they have there for some reason then they treat u like dirt. read more

Best car buying experience ever. Marcus was a pleasure to work with and the whole process was quick and painless. Everyone I worked with was honest and helpful. I'm very happy to have given this dealership my business. read more

Absolutely nobody go to Parkway auto in deer Park. They sold a car to my mom and took it back three days later after making her pay 1,000 dollars. They pushed the car on her. She wasn't even originally in love with the car. But they pushed her, dropped price 1500 dollars. She asked to think on it and they told her the car would be gone. After shaking and sweating over it, she bought it. Let her take the car after signing all paperwork and putting 1000 dollars down. 3 days later...... Now they are taking the car back because they say my mom did not make enough money ytd. Are you freaking kidding me!?!?! Lesson learned!!! Deer Park auto takes cars back from elderly woman. They pushed her so hard to sell the car they didn't even have the right info. That's how hard they pushed that car. Lesson learned!!!! Spread the word!!!!!!!! read more

They were great at taking my money and holding the trailer (I am from out of state; Kristie was great), but horrible at getting the trailer ready for pick up. The service person didn't know how to install my trailer brake. He said Ford had no harness. (I found later that the harness is below the dash by the driver's left knee) So, I had to buy a Curt Echo brake that locks up when it's in the mood. One of the 4 trailer tires was scraped with the sidewall showing, and one scissor jack was bent. (Forest River won't cover those as part of the warranty) Personally, I don't think the service manager tried very hard, if at all, to get it covered. I wasn't given a complete tour of the trailer and it's componets because the man "has another appointment now." I love the trailer, but would never buy anything from this dealer again. read more