I had placed a pick up order 1/6 but never had time to pick up order so me thinking i was going to…read moreget reimbursed for my order they charged me for it. I had completely forgot about the order until now and saw i never got reimbursed for those items. When i go in store to get reimbursed for my items they tell me that it's been to long and that it says i picked it up which i know i didn't & that i can't get reimbursed. I have an email saying items were pick up was at 7:50 am lmao which they're not even opened at that time. So make it make sense that i picked up the order and the manager Lucy was no help at all that's why she's balding .

Chantel is the best! I've taken my dog to lots of different groomers and she easily provides the…read morebest and most consistent service. My dog is always super happy after a grooming session with her and she's now our go-to!

When my sweet labradoodle is not with me I typically do curbside pickup. This method is convenient…read morefor me when I don't want to go into the store. Typically the wait is pretty short when I let them know I have arrived but there has been a couple of times the wait has been a bit longer. Nevertheless, I am happy they still have the curbside option.

I just went into this pet smart at around 8:50 on 5/19 and was immediately approached by two…read moreemployees telling us that they were closing in a few minutes. No problem I totally understand. I only wanted to check out the harnesses for my dog and then leave. I quickly saw that they did not have the harness that I wanted so we started leaving at 8:59 to be respectful of what they told us. I did have my two dogs with us for added context. We get right outside the doors and this woman who works there comes outside and says "Is he wearing one of our harnesses?" Inferencing that myself or my friend had STOLEN a harness. We told her no and that if she was insisting that we had stolen something that she could go back and watch the cameras. She mumbled that she would and walked back in the store. I am quite honestly just shocked that she had the gall to do that. Not only were we respectful of the time that the store was closing but we absolutely did not steal a harness. He was wearing the same one that he came in with which was clearly old and not even the same color as any available in the store! I'm really hoping that this employee was not a manager because I would be seriously disappointed that someone with that kind of attitude would be allowed to run a store. Do better in selecting who you want to represent your stores. Because I certainly will not be returning there to possibly be met with a confrontation after spending a total of 9 minutes in the store.

I like to shop at this Petco store on Beltway and Wilson Road because it's conveniently located…read morenear the freeway entrance. There are also next to the stores I frequent, like Goodwill and Taco Bell. I have no issues with getting stuff off of the shelves. I don't need any help from anyone. The store has a logical layout. I found what I needed quickly. The cashier was efficient too.

Took my pup here during their vetco pop up for her routine vaccines. The booking process online was…read moresmooth and they were great with communication prior (reminders, what to bring, etc). It's located right within the Petco store. The pricing is pretty reasonable. They completed a heart worm test within ten minutes too. They offer exams as well, but we opted out of that. The staff was exceptional! They were so kind to me and sweet to my fur baby. She was very nervous and scared for the vaccines. They comforted her like she was their own! I was grateful for that. They deserve all the stars in the world. Thank you!

These people are FAKE! There is a Craigslist ad posted in Austin, TX attempting to sell French…read morebulldog puppies. When you contact them via email they respond that they have sold their litter but a recent customer needs to rehome two puppies he just took with him to West Africa. You'll receive an email from Samantha Brick who asks you to email Reverend Paul Anderson and let her know once you've done that. We started doing a little research immediately after receiving that message. They were a waste of our time but they we won't allow them to be a waste of our money!!

One of the local reef focused fish stores in the Houston area. The owner, Dennis, is super…read moreknowledgeable and tries to help where he can. His shop has a variety of corals, fish, and some inverts along with lots of equipment available as well. I tend to call ahead of time to see if he has specific things I'm looking for and Dennis will usually be pretty good at letting you know if its available. One time he also found something after I called and he followed up to let me know he found it and saved it for me. It is a smaller shop and may have more of an eclectic variety of livestock but they seem to carry quite a bit of equipment. I do wish it were closer so I could just make an easy trip to check things out but it may be good that its further for me as I can't always buy new things.

The first time I came here I spent allot of money, I bought dry rock and everything else I needed…read moreto start my saltwater aquarium, the experience? Great, but was it because I spent allot of money? The last time I went I just needed 2 5gallon jugs of saltwater, I felt like no one wanted to even acknowledge that I walked in with the jugs and then when they got filled no one offered to help me to my car. I struggled and made 2 trips to get them into my car and now that I'm seeing this is not an isolated experience I will not be returning. How lame is it to watch a female struggle to carry something while you just sit and watch lol and you think people will want to come back? Jokes

Excellent grooming, filing the nails made me very comfortable…read more The ladies were very nice and very friendly and took very good care of my dog.

The employees are lazy and rude. The fish, especially the Betas, look terrible. I asked for…read moreassistance with fish and got an eyeroll and "I'll be there in a minute". The girl, still wearing her Covid19 mask!, who did come to help me was so disinterested in me and my purchases that I asked her if she was alright! She shrugged and said, yeah". I said that the fish, especially the betas, look bad and she said "we just got them on friday." I resisted asking what that has to do with anything. I said "it seems like everyone is kind of in a mood today", to which she replied "it's too early for all of this." And waved her arms around to, I guess, encompass the whole work thing. (It was 10:30 in the morning.) I told her I would come back later when it wasn't "too early". But, I didn't and I won't. I will go to Fish R US and pay a lot more and not be treated like an imposition on the employees. The fish are healthier there, too.

Very happy with the cutest, sweetest yorkie we got from FancyPups. Very easy to work with and they…read moreanswered any questions I had.

Just got my tiny little Maltese! He's so sweet! This was a great experience. I'm very pleased!read more