For Jackson Hole area this place does a good job. It is hard to find an affordable, nice, and well maintained hotel at a good price. I am staying here now. It does the trick. Rooms have an old but rustic decor. Beds are pretty comfortable. Rooms are also a good size, but bathroom can be a tight fit for some. They put out an alright breakfast in the lounge that is pretty good. Nice to get some fuel before hiking. Fitness area and pool are nice and easily assessable. Parking is plenty and there is a back lot, so most rooms you can park right in front for easy assess in or out. read more

Great hotel walking distance from downtown Jackson and on the way out to Jackson Hole. The rooms are clean and nice. The breakfast is above average for a continental breakfast- fresh fruit and eggs. Definitely stay here. read more

Had a really disappointing two-night stay here in early June. They stuck us next to a room that was the central gathering spot for a family reunion of nearly 20 people. You didn't have to be Nostradamus to know this was going to be a noisy room, and this glorified motel's thin walls weren't going to do much to blunt the noise. Before we even unpacked, I asked the man at the front desk to please move us to a different room away from Reunion Central. He said he'd have to call the general manager. When he got back to me, he said there were no more rooms available in the category I'd booked (superior king fireplace guestroom, $439 a night before taxes). I tried to problem solve for him and asked if there might be rooms available in the category above ours. He called the general manager again. Turns out there was a one-bedroom suite available. And we could have it ... for an extra $118. This was a 50% discount, he said, as if they were doing me a solid. At this point, the last thing I felt like doing was giving this place MORE money, especially for something as simple as peace and quiet. That night, we came back from dinner and unsuccessfully tried to enjoy a glass of wine on our tiny balcony, out of the room's flimsy plastic cups, while the music and merriment continued on the much larger balcony next door. The next night, the party went on even later, resulting in us having to make two calls to the front desk to ask them to quiet down. Suffice to say our experience involved little R&R and lots of aggravation. I mentioned this at check out and asked to speak to the GM. I felt like we were owed a partial refund given the circumstances. He called me back two days later and refused to do anything. I guess customer satisfaction isn't a priority here. (Side note: Neither is the sterile lobby, which is lit up like an operating room with all the charm to match.) Bottom line: Jackson has lots of places to stay. Spend your money elsewhere. I wish I had. read more

Perfect in every way! The owner was warm and welcoming and the room was amazing! We had a two room balcony suite and it was clean, very roomy, and decorated beautifully! The sweet ladies that worked the front desk we so helpful from recommending their favorite restaurant to helping me find a local shop that I had heard of but could not find on my own. I couldn't even remember the name of the shop and they began searching online until they found what I was looking for. We are hoping to make it back to Jackson this coming fall and hope to goodness we get to stay here again! We loved this place! read more

Cozy Airbnb selection with a decent little breakfast selection in the mornings. The internet isn't great but hey, you're on vacation! Enjoy it! Plenty of parking. Extremely close to the bus stop, 2 min walk. About 3 blocks to the town square. Only complaint is the beds. The beds didn't provide a comfortable sleep. read more

Very clean, good location-close to everything. Acoustics a little loud with traffic on one side of hotel and thin walls between rooms. Towels super luxurious and robes cozy. Nice wood finishes in rooms. Breakfast, adequate but nothing to write home about read more

Back at Parkway again and enjoyed the new updates, the same homey atmosphere, great staff and excellent rates.

Great hotel: convenient, clean, great friendly staff, right price. Jackie the owner is lovely, and her staff were great. Will stay again.

Great location. Good room set up. Tiny pointless pool. Thin walls (heard the sex in the next room eww). Seriously dated rooms. Great price though and very very clean. Although the rooms were dated I was surprised at what great shape everything was in and how clean. They do take great care of this property. I would stay here again because of the great value but have to give a 3 because that is just how I would rate this property compared to others. Nothing gross or awful. Also nice to have the park just next door. read more

Had been turned away with our service dogs in violation of ADA from Cache Creek and found this place on Yelp after midnight and 10-hr drive from Salt Lake City. The night manager was incredibly kind and helpful and gave us a beautiful suite that was far better than what we would have gotten at Cache Creek for better rate. Comfortable, clean and roomy suite and excellent and friendly staff. Really appreciated the accommodation. read more

This hotel was a great deal. Sufficient breakfasts and enough hot water. The sauna is nice and so are the two hot tubs. The staff was from all over the world and so friendly and helpful. read more

I agree the location is great. BUT, this place needs to update. The carpet our room was disgustingly dirty. The room decor was very outdated. read more

Loved the small quaint atmosphere. So cutely decorated too. Very friendly staff! And easy to get around everything in town with the bus stop being right there and everything is within walking distance. I'll definitely stay here again! read more

Really nice family hotel: big, comfortable rooms, easy access, good breakfast. Great location in downtown Jackson Hole. Not super-fancy (doesn't pretend to be), but great for families with kids. I'll definitely be returning. read more

We stayed for just one night but it was a wonderful surprise. It is a high quality hostelry! It is centrally located, reasonable rates, adequate parking, good staff, etc. My criteria are weird: plush bath towels, glass drinking glasses, ceramic coffee cups, no deferred maintenance and quiet. It fulfilled all these criteria and more. read more

Great location in Jackson! You can walk anywhere - coffee, shops, restaurants, and bus stops. Amazing service and hospitality! My room was cozy, comfy, and had all the little amenities that make hotel living feel more like home. It was quiet too so that made for a great night's sleep! The WiFi was great and allowed me to work remotely with no interruptions. And with access to a gym and pool, my stay was perfect!! I highly recommend this quaint hotel for your stay here in Jackson!! read more

This place is a great value for what you get. It is walking distance to town, includes breakfast, has a hot tub/sauna, comfy beds, nice thick towels. We lovingly referred to it as "Grandma's" for the homestyle decor and friendly service. read more

Great price for a great room. Looks old on the outside but the inside of the rooms are redone. Friendly staff. Little fridges in the rooms, beds are extremely comfortable! Loved the old feel on the outside and in the lobby. Close and convenient to shopping and food.. We walked most of the time didn't need to drive to much which was nice considering most places don't have much parking. read more

Inexpensive. Rustic charm. Good location. Jacuzzi tub in room. Clean and cozy. Friendly staff.

Great location in downtown Jackson, and staff is completely accommodating. The room is so lovely and stocked with fluffy robes and plenty of towels. Would definitely come back again if we visit Jackson! read more

Well decorated rooms very clean and close to town center. Staff was very friendly and helpful. Highly recommend staying here. Indoor lap pool and two jacuzzis. read more

We are traveling from California and this place was a pleasant surprise. It is walking distance to the restaurants and bars. We stayed in the king suite upgraded building, which has an updated granite kitchen with sink, mini fridge and microwave. The king bed room has its own flat screen Tv and balcony, the living Room has a sofa bed and it's own flat screen tv, downside is the rooms are separated bY a small wall, not separated rooms with a door (if you are wanting privacy) The older building has the same king suite but with completely separate rooms and the beds were very outdated. There is two hot tubs and a one lane pool, very cute setting. breakfast is in a small room by the front Desk with cereal, milk, yogurt, fresh fruit,coffee, bagels, and pastries, there is no restaurant or bar in this hotel otherwise it would get 5 stars! I would stay here again! read more

Awful!! In September a group of us stayed at this place for one night. I needed to share a room with another couple because they were booked. I was told when making the reservation that there was a sleeper sofa. I know that most of them are not comfortable and asked if they had any problems in the past. I was told that they did not. I also asked about using a rollaway instead and they said rollaways would not fit in this room. I thought I could at least sleep on the couch not pulled out. When getting to the room I found it was not a couch but a loveseat so it wasn't long enough for me to sleep on comfortably. I pulled out the bed and when I sat on it I sank 2 feet. It was one of the worst beds I'd ever seen. Later in the middle of the night after trying to sleep on it both ways I went to the office and told them I wanted a rollaway. There was plenty of room for a rollaway, in fact there was plenty of room for a queen bed. They gave me the rollaway which was more of a cheap cot. It was as uncomfortable as the loveseat. As you can see from the picture I ended up putting the loveseat cushions on the floor then putting the rollaway mattress on top of that. I got about 4 hours of sleep that night. In the morning I went to the manager and told them about the trouble I had. We were on a bike trip and I had about 400 miles to drive that day and I was exhausted from lack of sleep. They did nothing!!! No offer to stay another night for free or nothing off the bill. I told her I would be embarrassed to offer that as a bed. I We regularly take bike trips and love it out west. I will never stay in this hotel again. read more

Delightful, small hotel in town with a great breakfast, comfortable rooms and amazing staff. We stayed here week of 8/24/18 and I will definately stay here again! read more

Parkway Hotel Jackson has a rustic authentic western look to the entire region. If you don't know any better, you may think most of the hotels are old and outdated. You may also be concerned about your accommodations/stay. When we arrived, we were pleasantly surprised. The Parkway Hotel was charming and inviting. The room was spacious with a living area, a bedroom, very good Wi-Fi, two televisions and a refrigerator. The icing on the cake for us was the service we received for Jacob. He is the man! All of his recommendations (diner, entertainment, shopping etc.) were spot on. It felt as if he was our person concierge. read more

Do not reserve or stay at this hotel! This is a scam! I reserved on Booking.com (which was zero help with helping me solve my problem). They immediately charged me $335.84, even though my reservation was over 10 days out. An unforeseen problem happened with my wife (jury duty which she couldn't be dismissed) so I contacted both Booking and the hotel. Booking told me I had to contact the hotel, as they couldn't (or wouldn't) help.My contact with the hotel manager was like talking to the wall! Their "policy" is not to accept any cancellation (45 days) prior to the reservation. Seriously! She then stated that they get "all kinds of excuses" so this is the "policy". She also wished me good lucky with my problem. Seriously! So I'm out $335.84 for a service I didn't receive or use! Warning: do not reserve a room here if you think you will have a unforeseen problem; you will lose your money! Also, if you book anything with Booking.com, you won't get any support or help from them resolving problems. FYI-I'm 71 yo retiree and this is the first time I've ever rated a business so beware. Hope they sleep well at night with their policy! read more

Sweet little place just off the town square. The staff was lovely, bed comfy and I was thrilled to see the container on the vanity with cotton balls and Q-Tips! What a great idea! On the downside; the sheets were a little rough and the shower made for midgets. Seriously. a quick fix to raise the shower head would be wonderful. Great continental breakfast spread, good coffee in the room and the lounge. Overall an excellent value for the location! Thank you. read more

My husband and I stayed here on our first trip to Jackson Hole and we loved it! The Parkway Inn is within easy walking distance of everything in the town. The room was very clean, with soft comfortable bed. The staff are all wonderfully helpful, especially Jackie who owns the Parkway Inn. The continental breakfast was good and it was really nice coming back after a day of skiing to find hot cider and cupcakes or brownies in the lobby. The pool and hot tub areas are clean and beautiful. We will definitely come back here again!! read more

SO GOOD WE DECIDED TO STAY ANOTHER NIGHT: Jackson is a pricey town, but the Parkway Inn was a great value--very competitively priced with a lot of extras. The rundown of plusses is long, so let's get started: - large, clean and well-appointed room with plenty of room to put things away, set up electronics, and stay organized - fastidious attention to decorating details--very thoughtful, design-conscious choices and while it isn't my personal style, it was homey and pleasant - an entire spa as part of the package including an indoor pool, two heated whirlpools, a sauna and a workout room - attentive, "can-do" front desk service that offered helpful recommendations and went to considerable effort to help us keep the same room for an extra night - a continental breakfast buffet (included in room rate) that offered a lot of variety and mostly healthy choices - a perfect location just two blocks from the main shopping/dining area on a quiet street with free parking - a very friendly, service-conscious owner who is very welcoming and gracious - free wifi that actually worked very well That about sums it up, except to say that I may visit Jackson again much sooner if I can book a room at the Parkway Inn. read more

Great hotel in a great location. The hotel was extremely reasonable and in perfect walking distance to town square. The staff was friendly and accommodating. Nice continental breakfast included with stay. Loved the nice rustic feel to our room, it exceeded our expectations. Only downside would be that we were in the room right next to the hotel lobby/breakfast area. People were up early and we could hear in the hallway. Overall, highly recommended and would definitely stay here again. read more

Worst ever! We booked a double queen room and they messed our reservation. Then they charged us for a roll away! The entire staff was very rude. Save your money. You would have a better experience at a motel 6.. read more

Very reasonably priced hotel in downtown within walking distance of bars/restaurants. Rooms are nice. They are a little short on outlets to charge all of your electronic gadgets. read more

Group ski trip. Jackie and her staff made us feel like guests in her home. Great choices at breakfast, clean rooms and hot tubs. Especially helpful arranging excursions , transportation , dinner reservations. read more

The Orlando Ski Club stayed at the Parkway the week of March 16th,2013. The group loved the Inn. Jaquie, McKenna and Scott and the rest of the staff treated us like Kings and Queens. We loved the comfy rooms and welcoming atmosphere. Highly recommend for a group or just a family. Great location! read more

Because Hurricane Michael destroyed a portion of our house (holes in the roof, water damage, part of ceiling collapsed, insulation all over the floor, trees on our cars...)and our airport was closed we couldn't make our trip to Jackson WY. We called the hotel informing them of our situation and asked for a refund. All we got was "No". Not I'm so sorry for your loss, are you guys alright.... We told her we didn't have water, "No". Told her we didn't have electricity, "No". Told her the airport was closed, "No". Since there was no way we were getting our money back we asked for a voucher to be used on a later date, @ a year out, "No", Absolutely no compassion what so ever. So please take our hard earned and by the way much needed money and shove it where the son don't shine. And rest assured we've told everyone we know about your crappy customer service. My next post will be to the Wyoming tourist website explaining several people that I work with were looking forward to visiting Jackson WY, but not now! read more

The Parkway Inn is fabulous!!!!! The staff members are very friendly. The rooms are clean and quaint. I am resting on the bed now using the free internet looking forward to a visit to the sauna and pool. I wish we stayed here last night too. I totally recommend that you come stay at the Parkway Inn, prices are great, people are friendly and its super CLEAN! read more